JM Marvel Hotel & Spa

Hotels
9.5
/10
Exceptional
763 reviews

What Guests Say About Their Stay

Alicia
10.0
/ 10
JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular
Siew Huey
10.0
/ 10
1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service
Tye
10.0
/ 10
This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.
Nguyen P. H.
9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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In the Area
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16 Hang Da, Hoan Kiem, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JM Marvel Hotel & Spa

16 Hang Da, Hoan Kiem, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby JM Marvel Hotel & Spa
Lobby 2 JM Marvel Hotel & Spa

Discover More About JM Marvel Hotel & Spa

Location


Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông.

About JM Marvel Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JM Marvel Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JM Marvel Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JM Marvel Hotel & Spa.

All facilities in JM Marvel Hotel & Spa

Bar, Cafe and Lounge JM Marvel Hotel & Spa
Bar, Cafe and Lounge
Lobby JM Marvel Hotel & Spa
Lobby
Exterior JM Marvel Hotel & Spa
Exterior
Bedroom JM Marvel Hotel & Spa
Bedroom
Restaurant JM Marvel Hotel & Spa
Restaurant

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in JM Marvel Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at JM Marvel Hotel & Spa
45
Number of floors in JM Marvel Hotel & Spa
10
Another facilities in JM Marvel Hotel & Spa
Desk, Hairdryer, In-room safe, Minibar, Shower

Frequently asked question in JM Marvel Hotel & Spa

What are available facilities at JM Marvel Hotel & Spa?
There are top facilites at JM Marvel Hotel & Spa such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa is a 4.0-star hotel.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10 floors.
How many rooms are available at JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa has 45 rooms in total.
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More Reviews from Other Guests in JM Marvel Hotel & Spa

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (18)
Other sources (745)
9.6
Exceptional
From 745 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Alicia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular
Read More
Fabrice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien situé. Très bon déjeuner. Personnel attentif et courtois
Siew Huey
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service
Tye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.
Courtney
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Eric
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was amazing and helpful! Hien is the best!
Raju
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Laura
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone was so nice!
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location. Easy to walk to all the main attractions.
Dennis
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable. The hotel is situated in a great location.
Chris
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The service that I received at JM Marvel was superb. So very welcoming from the start and they couldn’t have been more helpful and thoughtful with helping me with my trip to Ha Long Bay. My room (702) was amazing with a 4 poster bed and balcony overlooking the city. The roof top bar was also a lovely retreat and a good place to rendezvous with friends.
Read More
Zane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was a lovely stay. Staff were very attentive, and helped with everything we needed. After checkout they had a free service to hold our bags until our bus time which gave us time to explore without our bags and a shower service before we left to freshen up before leaving. Would highly recommend staying here as it is close to everywhere around old quarter.
Read More
Laquitta
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything advertise was available. I loved the hotel staff, very welcoming, friendly and very helpful. They coordinated my tours too
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hien bui was amazing. She really looked after me during my stay and went above and beyond. The hotel is lovely, great location but it is the staff is what makes this hotel so special. Thank you so much
Hector
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place, the rooms are clean but small. The breakfast being included was a nice touch.
Huy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

JM Marvel hotel offers a fantastic experience. Clean room and professional staff. The sky bar view is lovely. Its great location also makes it incredibly convenient for accessing local attractions and dining options. I highly recommend this hotel for anyone looking for a pleasant and well-situated stay.
Todd
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff and overall service was great! Food was best in town!
Nikol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing stay! We had a great time at this JM marvel. Very pleased with the breakfast. The staff was really helpful. We highly recommend this hotel
Linh Thuy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staffs are super friendly!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 JM Marvel Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (18)
Other sources (745)
9.6
Exceptional
From 745 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Alicia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular
Read More
Fabrice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bien situé. Très bon déjeuner. Personnel attentif et courtois
Siew Huey
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service
Tye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.
Courtney
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Eric
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was amazing and helpful! Hien is the best!
Raju
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Laura
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone was so nice!
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location. Easy to walk to all the main attractions.
Dennis
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable. The hotel is situated in a great location.
Chris
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The service that I received at JM Marvel was superb. So very welcoming from the start and they couldn’t have been more helpful and thoughtful with helping me with my trip to Ha Long Bay. My room (702) was amazing with a 4 poster bed and balcony overlooking the city. The roof top bar was also a lovely retreat and a good place to rendezvous with friends.
Read More
Zane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was a lovely stay. Staff were very attentive, and helped with everything we needed. After checkout they had a free service to hold our bags until our bus time which gave us time to explore without our bags and a shower service before we left to freshen up before leaving. Would highly recommend staying here as it is close to everywhere around old quarter.
Read More
Laquitta
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything advertise was available. I loved the hotel staff, very welcoming, friendly and very helpful. They coordinated my tours too
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hien bui was amazing. She really looked after me during my stay and went above and beyond. The hotel is lovely, great location but it is the staff is what makes this hotel so special. Thank you so much
Hector
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place, the rooms are clean but small. The breakfast being included was a nice touch.
Huy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

JM Marvel hotel offers a fantastic experience. Clean room and professional staff. The sky bar view is lovely. Its great location also makes it incredibly convenient for accessing local attractions and dining options. I highly recommend this hotel for anyone looking for a pleasant and well-situated stay.
Todd
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff and overall service was great! Food was best in town!
Nikol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing stay! We had a great time at this JM marvel. Very pleased with the breakfast. The staff was really helpful. We highly recommend this hotel
Linh Thuy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staffs are super friendly!
Number of reviews per page
20
40