Moon Palace Cancun - All-Inclusive

Lainnya
8,4
/10
Mengesankan
3.096 ulasan

Kesan Menginap Tamu Lain

Soubhi

10,0
/ 10
I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.

Jennifer A

10,0
/ 10
Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.

Jaylene

10,0
/ 10
Busy, modern, and active resort with lots of things to do. We especially liked the Cafe Bistro with touch screen ordering, the poolside little cooking stations for a taco or nachos as a snack, the evening shows (esp the breakdancing one). The staff all seemed happy, engaged and proud to work there.
Area Akomodasi
Lihat Peta
Carretera Cancun-Chetumal Km. 340, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Lift
Moon Palace Cancun - All-Inclusive berada di Benito Juárez. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Moon Palace Cancun - All-Inclusive

Carretera Cancun-Chetumal Km. 340, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temukan Tempat Lainnya
Lobi Moon Palace Cancun - All-Inclusive
Bangunan 2 Moon Palace Cancun - All-Inclusive

Lebih Lanjut tentang Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - Surga All-Inclusive di Jantung Riviera Maya

Selamat datang di surga tropis yang memukau, Moon Palace Cancun - All-Inclusive! Terletak di jantung Riviera Maya, Meksiko, resor mewah ini menawarkan pengalaman liburan tak terlupakan bagi semua kalangan. Dari pantai berpasir putih yang indah hingga fasilitas kelas dunia, Moon Palace Cancun menjanjikan liburan yang sempurna. Mari kita selami lebih dalam untuk mengungkap semua yang ditawarkan resor luar biasa ini, termasuk atraksi terdekat, tips perjalanan, dan mengapa Moon Palace Cancun adalah pilihan ideal untuk liburan Anda.

Mengapa Memilih Moon Palace Cancun?

Moon Palace Cancun bukan sekadar hotel; ini adalah tujuan liburan yang lengkap. Dengan konsep all-inclusive, Anda dapat menikmati segalanya mulai dari makanan dan minuman gourmet hingga aktivitas dan hiburan tanpa khawatir tentang biaya tambahan. Berikut adalah beberapa alasan mengapa Moon Palace Cancun menonjol:

  • Lokasi Prima:

    Terletak di zona hotel Cancun, Moon Palace menawarkan akses mudah ke pantai, pusat perbelanjaan, restoran, dan kehidupan malam.
  • Akomodasi Mewah:

    Kamar dan suite yang luas dirancang dengan elegan, menawarkan pemandangan laut yang menakjubkan, kolam renang pribadi, dan fasilitas modern.
  • Pilihan Kuliner Luar Biasa:

    Nikmati berbagai pilihan restoran yang menyajikan masakan internasional, mulai dari hidangan Meksiko otentik hingga masakan Italia, Asia, dan banyak lagi.
  • Hiburan Tanpa Henti:

    Dari pertunjukan langsung dan klub malam hingga kegiatan olahraga air dan kolam renang, selalu ada sesuatu untuk semua orang.
  • Fasilitas Kelas Dunia:

    Manjakan diri di spa mewah, tetap bugar di pusat kebugaran modern, atau nikmati layanan pribadi yang luar biasa.

Fasilitas dan Layanan di Moon Palace Cancun

Moon Palace Cancun menawarkan berbagai fasilitas dan layanan untuk memastikan pengalaman menginap yang tak terlupakan. Berikut adalah beberapa sorotan:

Akomodasi

Moon Palace Cancun menawarkan berbagai pilihan akomodasi untuk memenuhi kebutuhan dan preferensi setiap tamu. Pilihlah dari kamar mewah, suite, atau vila pribadi, masing-masing dilengkapi dengan fasilitas modern dan dekorasi yang elegan. Beberapa pilihan populer meliputi:

  • Kamar Deluxe:

    Kamar yang luas dengan pemandangan taman atau laut, tempat tidur mewah, dan balkon pribadi.
  • Suite Concierge:

    Suite yang lebih besar dengan fasilitas tambahan seperti layanan pramutamu pribadi, akses ke lounge pribadi, dan fasilitas premium.
  • Suite Keluarga:

    Suite yang dirancang khusus untuk keluarga, dengan ruang terpisah, fasilitas anak-anak, dan layanan khusus.

Pilihan Kuliner

Bersiaplah untuk memanjakan diri dengan pengalaman kuliner yang luar biasa di Moon Palace Cancun. Resor ini menawarkan berbagai restoran yang menyajikan masakan internasional, memastikan ada sesuatu untuk setiap selera. Beberapa pilihan populer meliputi:

  • Bugambilias:

    Restoran Meksiko otentik yang menyajikan hidangan tradisional dengan cita rasa yang kaya.
  • Palazzo:

    Restoran Italia yang elegan yang menawarkan pasta buatan sendiri, pizza, dan hidangan klasik lainnya.
  • Arrecifes:

    Restoran steak yang menyajikan daging berkualitas tinggi dan hidangan laut segar.
  • Jade:

    Restoran Asia yang menyajikan sushi, hidangan wok, dan hidangan khas lainnya.
  • The Grill:

    Restoran kasual yang menyajikan burger, sandwich, dan makanan ringan lainnya.

Kolam Renang dan Pantai

Moon Palace Cancun memiliki beberapa kolam renang yang indah, termasuk kolam renang infinity, kolam renang anak-anak, dan kolam renang dengan bar di dalam air. Anda juga dapat bersantai di pantai berpasir putih yang indah, berjemur di bawah sinar matahari, atau menikmati berbagai kegiatan olahraga air.

Spa dan Kebugaran

Manjakan diri di spa mewah Moon Palace Cancun, yang menawarkan berbagai perawatan untuk meremajakan tubuh dan pikiran. Anda juga dapat tetap bugar di pusat kebugaran modern, yang dilengkapi dengan peralatan kardio dan beban. Beberapa fasilitas spa populer meliputi:

  • Pijat
  • Perawatan wajah
  • Perawatan tubuh
  • Sauna dan ruang uap

Hiburan dan Aktivitas

Moon Palace Cancun menawarkan berbagai pilihan hiburan dan aktivitas untuk semua usia. Dari pertunjukan langsung dan klub malam hingga kegiatan olahraga air dan kolam renang, selalu ada sesuatu untuk semua orang. Beberapa pilihan populer meliputi:

  • Pertunjukan langsung
  • Klub malam
  • Kegiatan olahraga air (snorkeling, menyelam, jet ski)
  • Kolam renang dan pantai
  • Klub anak-anak dan remaja

Atraksi dan Tempat Populer di Sekitar Moon Palace Cancun

Selain fasilitas yang luar biasa di dalam resor, Moon Palace Cancun juga menawarkan akses mudah ke berbagai atraksi dan tempat populer di sekitarnya. Berikut adalah beberapa tempat yang wajib dikunjungi:

Zona Arkeologi Chichen Itza

Kunjungi salah satu keajaiban dunia, Chichen Itza, situs arkeologi kuno yang menampilkan piramida El Castillo yang ikonik. Jelajahi reruntuhan Maya yang menakjubkan dan pelajari tentang sejarah dan budaya peradaban kuno ini.

Taman Xcaret

Nikmati hari yang menyenangkan di Taman Xcaret, taman ekologi yang menawarkan berbagai atraksi, termasuk kolam renang alami, sungai bawah tanah, kebun binatang, dan pertunjukan budaya. Ini adalah tempat yang sempurna untuk keluarga dan pecinta alam.

Taman Xel-Ha

Selami keindahan alam Taman Xel-Ha, taman ekologi yang menampilkan laguna alami, sungai, dan cenote. Nikmati snorkeling, berenang, dan kegiatan lainnya di lingkungan yang indah ini.

Isla Mujeres

Lakukan perjalanan sehari ke Isla Mujeres, pulau yang indah yang terletak di lepas pantai Cancun. Jelajahi pantai berpasir putih, snorkeling di perairan yang jernih, dan nikmati suasana santai pulau.

Tulum

Kunjungi Tulum, situs arkeologi kuno yang terletak di tebing yang menghadap ke Laut Karibia. Jelajahi reruntuhan Maya yang menakjubkan dan nikmati pemandangan laut yang menakjubkan.

Cenote

Kunjungi salah satu dari banyak cenote yang terletak di sekitar Cancun. Cenote adalah lubang sinkhole alami yang terbentuk di batuan kapur, yang menawarkan pengalaman berenang yang unik dan menyegarkan.

Panduan Perjalanan untuk Wisatawan Indonesia

Merencanakan perjalanan ke Moon Palace Cancun dari Indonesia? Berikut adalah beberapa tips dan informasi penting untuk membantu Anda mempersiapkan perjalanan Anda:

Persyaratan Dokumen dan Visa

Warga negara Indonesia yang bepergian ke Meksiko untuk tujuan wisata tidak memerlukan visa untuk masa tinggal hingga 180 hari. Namun, Anda harus memiliki paspor yang masih berlaku setidaknya enam bulan sejak tanggal kedatangan Anda. Pastikan untuk memeriksa persyaratan visa terbaru sebelum perjalanan Anda, karena peraturan dapat berubah.

Tips Kuliner di Sekitar Lokasi

Selain pilihan kuliner yang luar biasa di Moon Palace Cancun, Anda juga dapat menjelajahi restoran dan warung makan lokal di sekitar resor. Berikut adalah beberapa tips kuliner:

  • Cicipi Makanan Lokal:

    Cobalah hidangan Meksiko otentik seperti tacos, enchiladas, dan guacamole.
  • Kunjungi Pasar Lokal:

    Jelajahi pasar lokal untuk menemukan makanan ringan, buah-buahan segar, dan produk lokal lainnya.
  • Cari Restoran dengan Ulasan Baik:

    Baca ulasan dari wisatawan lain untuk menemukan restoran terbaik di sekitar.
  • Berhati-hatilah dengan Makanan Jalanan:

    Jika Anda mencoba makanan jalanan, pastikan untuk memilih penjual yang bersih dan memiliki reputasi baik.

Etika dan Keamanan

Untuk memastikan perjalanan yang aman dan menyenangkan, berikut adalah beberapa tips etika dan keamanan:

  • Hormati Budaya Lokal:

    Hormati adat istiadat dan tradisi setempat.
  • Waspada Terhadap Lingkungan Sekitar:

    Perhatikan barang-barang pribadi Anda dan hindari berjalan sendirian di daerah yang tidak dikenal pada malam hari.
  • Gunakan Transportasi Resmi:

    Gunakan taksi resmi atau layanan transportasi yang direkomendasikan oleh resor.
  • Minumlah Air Botolan:

    Hindari minum air keran dan minumlah air botolan untuk mencegah penyakit.
  • Lindungi Diri dari Sinar Matahari:

    Gunakan tabir surya, topi, dan kacamata hitam untuk melindungi diri dari sinar matahari.

Mata Uang dan Bahasa

Mata uang resmi Meksiko adalah Peso Meksiko (MXN). Dolar AS (USD) juga diterima di banyak tempat, tetapi Anda mungkin mendapatkan nilai tukar yang lebih baik dengan menggunakan peso. Bahasa resmi Meksiko adalah Spanyol, tetapi bahasa Inggris juga banyak digunakan di daerah wisata.

Transportasi

Bandara Internasional Cancun (CUN) adalah bandara terdekat dengan Moon Palace Cancun. Anda dapat menggunakan taksi, layanan antar-jemput bandara, atau menyewa mobil untuk mencapai resor. Di dalam Cancun, Anda dapat menggunakan taksi, bus, atau menyewa mobil untuk berkeliling.

Mengapa Memesan di Traveloka?

Merencanakan liburan ke Moon Palace Cancun? Jangan ragu untuk booking hotel Anda melalui Traveloka! Kami menawarkan berbagai keuntungan yang akan membuat pengalaman perjalanan Anda lebih mudah dan menyenangkan:

Beragam Pilihan Akomodasi

Traveloka menawarkan berbagai pilihan akomodasi, termasuk Moon Palace Cancun, untuk memenuhi kebutuhan dan anggaran Anda. Anda dapat dengan mudah membandingkan harga, fasilitas, dan ulasan dari berbagai hotel untuk menemukan pilihan yang sempurna.

Berbagai Cara Bayar Fleksibel dan Mudah

Traveloka menawarkan berbagai cara pembayaran yang fleksibel dan mudah, termasuk kartu kredit, transfer bank, dan pembayaran di gerai ritel. Anda dapat memilih opsi pembayaran yang paling sesuai dengan kebutuhan Anda.

Customer Loyalty Program

Dapatkan keuntungan tambahan dengan bergabung dengan program loyalitas kami. Dapatkan poin setiap kali Anda memesan melalui Traveloka dan tukarkan poin tersebut untuk diskon, penawaran khusus, dan manfaat lainnya.

Jangan tunda lagi! Rencanakan liburan impian Anda ke Moon Palace Cancun hari ini dan nikmati pengalaman liburan tak terlupakan. Dapatkan penawaran terbaik dan booking hotel Anda sekarang juga! Temukan juga hotel murah lainnya untuk pilihan akomodasi yang sesuai dengan anggaran Anda.

Semua Fasilitas di Moon Palace Cancun - All-Inclusive

Bar, Kafe, dan Lounge Moon Palace Cancun - All-Inclusive
Bar, Kafe, dan Lounge
Kolam Renang Moon Palace Cancun - All-Inclusive
Kolam Renang
Fasilitas Hiburan Moon Palace Cancun - All-Inclusive
Fasilitas Hiburan
Pusat Kebugaran Moon Palace Cancun - All-Inclusive
Pusat Kebugaran
Ruang untuk Umum Moon Palace Cancun - All-Inclusive
Ruang untuk Umum

Kegiatan Lainnya

  • Paket proposal romantis
  • Kolam renang outdoor
  • Acara hiburan dewasa
  • Aktivitas outdoor
  • Ruang TV
  • Taman
  • Handuk pantai
  • Clubhouse
  • Toko/pusat belanja
  • Toko/pusat belanja
  • Payung pantai
  • Spa
  • Dermaga
  • Sauna
  • Mandi uap
  • Perosotan kolam renang
  • Kursi berjemur pantai
  • Kursi berjemur tepi kolam

Olahraga & Rekreasi

  • Mobil golf
  • Pusat kebugaran
  • Basket
  • Tennis meja
  • Golf
  • Ruangan game
  • Golf mini
  • Fasilitas latihan golf
  • Lapangan tenis
  • Lapangan golf
  • Volley pantai
  • Windsurf
  • Bilyar

Servis Hotel

  • Staff multibahasa
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu
  • Laundry
  • Minuman sambutan

Makanan dan Minuman

  • Bar di kolam renang
  • Sarapan prasmanan
  • Sarapan
  • Klub malam
  • Makanan ringan

Umum

  • Banquet
  • Teras
  • Loker
  • Area merokok
  • Tempat parkir

Fasilitas Publik

  • Kafe
  • Lift
  • Kopi/teh di lobby
  • Area parkir
  • Brankas

Fasilitas Ramah Keluarga

  • Klub anak
  • Mainan anak
  • Kolam renang anak
  • Kolam renang anak

Aksesibilitas

  • Aksesibel bagi penyandang disabilitas
  • Toilet bagi penyandang disabilitas
  • Lokasi mudah diakses

Fasilitas Terdekat

  • Salon rambut
  • ATM/Bank
  • Toko oleh-oleh

Transportasi

  • Antar-jemput bandara
  • Parkir valet

Anak-anak dan Hewan Peliharaan

  • Fasilitas anak

Konektivitas

  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara

Kebijakan Akomodasi & Informasi Umum di Moon Palace Cancun - All-Inclusive

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00

Hewan Peliharaan

Service Animals Allowed

Kebijakan Tambahan

Properti tidak mensyaratkan dokumen pernyataan kesehatan pada saat check-in, Pemilik/pengelola properti profesional, Tidak tersedia boks bayi, Di tepi samudra, EarthCheck, Tersedia transaksi nontunai, Hanya Tenaga Kerja Penting - TIDAK, Properti tidak menawarkan tes COVID-19 di properti
  • Biaya antar jemput bandara: USD 26 per orang (pulang pergi)
  • Biaya antar-jemput bandara per anak: USD 26 (pulang pergi), (maks 17 tahun)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Moon Palace Cancun - All-Inclusive
1334
Lantai yang tersedia di Moon Palace Cancun - All-Inclusive
3
Fasilitas lainnya di Moon Palace Cancun - All-Inclusive
Paket proposal romantis, Kolam renang outdoor, Acara hiburan dewasa, Aktivitas outdoor, Ruang TV

Pertanyaan yang sering ditanyakan di Moon Palace Cancun - All-Inclusive

Fasilitas apa saja yang tersedia di Moon Palace Cancun - All-Inclusive?
Moon Palace Cancun - All-Inclusive memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Moon Palace Cancun - All-Inclusive?
Waktu untuk check-in di Moon Palace Cancun - All-Inclusive adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Moon Palace Cancun - All-Inclusive menyediakan sarapan?
Iya, Moon Palace Cancun - All-Inclusive menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Moon Palace Cancun - All-Inclusive?
Moon Palace Cancun - All-Inclusive memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Moon Palace Cancun - All-Inclusive?
Moon Palace Cancun - All-Inclusive memiliki 3 kamar
Lihat Semua

Review dari Tamu Lainnya di Moon Palace Cancun - All-Inclusive

8,4
Mengesankan
Dari 3.096 review
Kebersihan

8,6

Kenyamanan Kamar

8,6

Pelayanan dan Fasilitas

8,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Moon Palace Cancun - All-Inclusive

Jumlah review per halaman
20
40
Review teratas
Nelly
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Really excellent service- great place and friendly staff
Jennifer
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful.
Srinivas
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Elevator was not working and was not fixed during my complete stay. Every time to the room I have walk up and down 2 floors every time.
Bhupinder
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Excellent customer service
Gopinath
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Room was kept clean Staff was friendly except 1-2 Utilized room service for breakfast— was good But for Snacks the Chicken wings were cold and dry Avocado with chips — chips were bit soggy Dinner options were limited and were good Gondola the Italian restaurant was kind of bitter experience— took almost 10 minutes for taking the order The pizza was hot and good but chilli flakes was not given and it was given when we were almost finished. Other food which we ordered was cold and couldn’t eat. Since the dinner was at 10 PM, there were not many options and we just had milk shake to fill up Other restaurants for dinner was fine Overall
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Boback
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

If you are looking to stay somewhere a little busy, Sunrise is it. We were there end of March, lots of young people but lots of families too. Ice cream is very good. Restaurant reservations are hard to get. Expect to wait for things like drinks, etc. Sunrise resort is bigger and more crowded than Nizuc. Nizuc is quieter and smaller. There is a decent size pool at Sunrise resort for kids with a few slides. The playroom is the standout attraction. Very clean, lots to do. Also there is an arcade in the lobby area which is pretty amazing. Overall good if you like a bigger resort. Like many places, food is hit and miss. Some good, some bad. Very difficult to get beach chairs. Everyone comes out at 7am to reserve them and so if youre late good luck. Beach is very dirty with seaweed. But not big waves which is nice.
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Candice
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

It was over full at the Sunrise resort. Nizuc was a lot more calm and they don't tell you until you get there that you don't have access to The Grand without a day pass. Overall was unimpressed with the property for the cost and amount of upsells they tried to charge you. Also extremely hard to get dinner reservations.
Alan
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it.
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Soubhi
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.
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Dmitry
icon-dengan Anak
dengan Anak
2,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Our stay at Moon Palace was hazardous and resulted in physical injury. This is not the "Luxury All-Inclusive" experience advertised; it is an active industrial construction site that ignores basic guest safety. I have uploaded photos documenting three critical failures: 1. Physical Injury: I sustained a deep laceration to my leg due to broken and poorly maintained facilities on the property. 2. Chemical Negligence: We found staff applying industrial vinyl paint inside the children’s playroom while it was occupied by children. My child was exposed to these fumes. Management’s claim that the area was "restricted" is a flat-out lie, as my photos show the room was open and in use. 3. Active Construction: There were tractors and heavy machinery operating daily in guest areas and on the beach. The noise and safety risks made it impossible to have a relaxing vacation. Expedia and the hotel have both refused to take responsibility for these safety breaches. If you are traveling with a family, avoid this resort. It is dangerous, and management is dismissive of documented injuries and chemical exposure
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Arvind
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Family friendly
Jennifer A
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.
Harjit
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant
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Jill
icon-dengan Anak
dengan Anak
2,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

There was no water slide at this property. Property was dirty in the hall ways. Also reported this to Expedia and never received a resolution.
BRUCE
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Spring break week, so it was super crowded. Had a hard time getting reservations for dinner until quite late (900-930pm). Wish there was different option for dinner.
Harjit
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Some staff ok. Others will discipline you because they are stressed or want to be in control. Whatever. Bartenders work long lines by having casual chats with co workers. Food in buffet is less than average. Indian & sushi restaurant are above average. Our room service was cut off before checkout. 5/10
Varun Kumar
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Great staff, nice amenities, great food and service
Navashan
10,0
/10
Diulas 14 minggu lalu

Hotels.com verified review

Resort is amazing
Eduardo
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Hotel muy bien, vendedores de membresías demasiado agresivos.
Maria Rosa
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Everything was great. Buffetts to be bigger and have better food.
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Lainnya 4 Moon Palace Cancun - All-Inclusive

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,4
Mengesankan
Dari 3.096 review
Kebersihan

8,6

Kenyamanan Kamar

8,6

Pelayanan dan Fasilitas

8,6

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Review Traveler Moon Palace Cancun - All-Inclusive

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Review teratas
Nelly
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Really excellent service- great place and friendly staff
Jennifer
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful.
Srinivas
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Elevator was not working and was not fixed during my complete stay. Every time to the room I have walk up and down 2 floors every time.
Bhupinder
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Excellent customer service
Gopinath
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Room was kept clean Staff was friendly except 1-2 Utilized room service for breakfast— was good But for Snacks the Chicken wings were cold and dry Avocado with chips — chips were bit soggy Dinner options were limited and were good Gondola the Italian restaurant was kind of bitter experience— took almost 10 minutes for taking the order The pizza was hot and good but chilli flakes was not given and it was given when we were almost finished. Other food which we ordered was cold and couldn’t eat. Since the dinner was at 10 PM, there were not many options and we just had milk shake to fill up Other restaurants for dinner was fine Overall
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Boback
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

If you are looking to stay somewhere a little busy, Sunrise is it. We were there end of March, lots of young people but lots of families too. Ice cream is very good. Restaurant reservations are hard to get. Expect to wait for things like drinks, etc. Sunrise resort is bigger and more crowded than Nizuc. Nizuc is quieter and smaller. There is a decent size pool at Sunrise resort for kids with a few slides. The playroom is the standout attraction. Very clean, lots to do. Also there is an arcade in the lobby area which is pretty amazing. Overall good if you like a bigger resort. Like many places, food is hit and miss. Some good, some bad. Very difficult to get beach chairs. Everyone comes out at 7am to reserve them and so if youre late good luck. Beach is very dirty with seaweed. But not big waves which is nice.
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Candice
icon-dengan Anak
dengan Anak
6,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

It was over full at the Sunrise resort. Nizuc was a lot more calm and they don't tell you until you get there that you don't have access to The Grand without a day pass. Overall was unimpressed with the property for the cost and amount of upsells they tried to charge you. Also extremely hard to get dinner reservations.
Alan
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it.
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Soubhi
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.
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Dmitry
icon-dengan Anak
dengan Anak
2,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Our stay at Moon Palace was hazardous and resulted in physical injury. This is not the "Luxury All-Inclusive" experience advertised; it is an active industrial construction site that ignores basic guest safety. I have uploaded photos documenting three critical failures: 1. Physical Injury: I sustained a deep laceration to my leg due to broken and poorly maintained facilities on the property. 2. Chemical Negligence: We found staff applying industrial vinyl paint inside the children’s playroom while it was occupied by children. My child was exposed to these fumes. Management’s claim that the area was "restricted" is a flat-out lie, as my photos show the room was open and in use. 3. Active Construction: There were tractors and heavy machinery operating daily in guest areas and on the beach. The noise and safety risks made it impossible to have a relaxing vacation. Expedia and the hotel have both refused to take responsibility for these safety breaches. If you are traveling with a family, avoid this resort. It is dangerous, and management is dismissive of documented injuries and chemical exposure
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Arvind
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Family friendly
Jennifer A
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.
Harjit
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant
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Jill
icon-dengan Anak
dengan Anak
2,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

There was no water slide at this property. Property was dirty in the hall ways. Also reported this to Expedia and never received a resolution.
BRUCE
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Spring break week, so it was super crowded. Had a hard time getting reservations for dinner until quite late (900-930pm). Wish there was different option for dinner.
Harjit
icon-Liburan Keluarga
Liburan Keluarga
6,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Some staff ok. Others will discipline you because they are stressed or want to be in control. Whatever. Bartenders work long lines by having casual chats with co workers. Food in buffet is less than average. Indian & sushi restaurant are above average. Our room service was cut off before checkout. 5/10
Varun Kumar
icon-dengan Anak
dengan Anak
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Great staff, nice amenities, great food and service
Navashan
10,0
/10
Diulas 14 minggu lalu

Hotels.com verified review

Resort is amazing
Eduardo
icon-dengan Anak
dengan Anak
8,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Hotel muy bien, vendedores de membresías demasiado agresivos.
Maria Rosa
10,0
/10
Diulas 14 minggu lalu

Expedia Group verified review

Everything was great. Buffetts to be bigger and have better food.
Jumlah review per halaman
20
40