Moon Palace Cancun - All-Inclusive

Lain-lain
8.4
/10
Sangat Baik
3,096 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Soubhi

10.0
/ 10
I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.

Jennifer A

10.0
/ 10
Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.

Jaylene

10.0
/ 10
Busy, modern, and active resort with lots of things to do. We especially liked the Cafe Bistro with touch screen ordering, the poolside little cooking stations for a taco or nachos as a snack, the evening shows (esp the breakdancing one). The staff all seemed happy, engaged and proud to work there.
Di Kawasan
Lihat Peta
Carretera Cancun-Chetumal Km. 340, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Moon Palace Cancun - All-Inclusive terletak di kawasan / bandar Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Moon Palace Cancun - All-Inclusive

Carretera Cancun-Chetumal Km. 340, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Moon Palace Cancun - All-Inclusive
Luar Bangunan 2 Moon Palace Cancun - All-Inclusive

Ketahui Lebih Lanjut Mengenai Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive: Pengalaman Mewah di Estado de Quintana Roo

Menginap di Moon Palace Cancun - All-Inclusive menawarkan pengalaman percutian yang tiada tandingan di Estado de Quintana Roo, Mexico. Dengan pelbagai kemudahan bertaraf dunia dan perkhidmatan yang cemerlang, hotel ini adalah pilihan ideal untuk pelancong yang mencari keselesaan, kemewahan, dan keseronokan. Kadar harga bilik di Moon Palace Cancun - All-Inclusive bermula daripada - semalam. Jangan lupa gunakan kod promo pengguna baharu TRAVELOKA untuk menikmati diskaun sehingga 8% bagi tempahan anda!

Lokasi Moon Palace Cancun - All-Inclusive

Terletak di kawasan pantai yang indah di Cancun, Moon Palace Cancun - All-Inclusive beralamat di Carretera Chetumal-Puerto Juárez Km. 14.5, Zona Hotelera, 77521 Cancun, Quintana Roo, Mexico. Lokasinya yang strategik di Zona Hotelera memudahkan akses ke pelbagai tarikan utama dan aktiviti menarik di kawasan Benito Juárez. Hotel ini menawarkan suasana penginapan yang tenang dan mewah, berdekatan dengan pantai berpasir putih yang mempesona dan laut Caribbean yang biru jernih. Walaupun tidak berada di bandar seperti Kuala Lumpur, lokasinya di kawasan pelancongan utama ini memberikan kemudahan akses kepada pelbagai kemudahan dan aktiviti.

Kemudahan di Moon Palace Cancun - All-Inclusive

Kemudahan untuk tetamu di Moon Palace Cancun - All-Inclusive direka untuk memastikan pengalaman menginap yang selesa dan menyeronokkan. Antara kemudahan utama yang ditawarkan termasuk:
  • Kolam Renang:

    Nikmati kesegaran di beberapa kolam renang yang direka dengan indah, termasuk kolam infiniti yang menawarkan pemandangan laut yang menakjubkan. Kolam renang beroperasi dari jam 8:00 pagi hingga 8:00 malam.
  • Spa:

    Manjakan diri anda dengan rawatan spa yang menenangkan di The Spa, yang menawarkan pelbagai urutan dan rawatan kecantikan. Spa beroperasi dari jam 9:00 pagi hingga 7:00 malam. Yuran tambahan dikenakan untuk rawatan spa.
  • Gimnasium:

    Kekalkan rutin kecergasan anda di gimnasium yang serba lengkap, dilengkapi dengan peralatan moden. Gimnasium dibuka dari jam 6:00 pagi hingga 10:00 malam.
  • Kelab Kanak-kanak:

    Kanak-kanak pasti terhibur di The Playroom, yang menawarkan pelbagai aktiviti dan permainan yang diawasi. Kelab kanak-kanak beroperasi dari jam 9:00 pagi hingga 5:00 petang.
  • Tempat Letak Kenderaan:

    Hotel ini menyediakan tempat letak kenderaan percuma untuk semua tetamu.
  • Perkhidmatan Van Ulang-alik (Shuttle Service):

    Terdapat perkhidmatan van ulang-alik yang disediakan untuk membawa tetamu ke kawasan sekitar yang terpilih.

Jenis Bilik di Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive menawarkan pelbagai jenis bilik yang direka untuk memenuhi keperluan setiap tetamu. Pilihan jenis bilik di Moon Palace Cancun - All-Inclusive termasuk:
  • Deluxe Room:

    Bilik yang selesa ini menawarkan pemandangan taman atau laut, sesuai untuk pasangan atau pelancong solo. Sesetengah bilik Deluxe dilengkapi dengan tab mandi.
  • Suite:

    Untuk ruang tambahan dan kemudahan yang lebih mewah, bilik Suite menawarkan ruang tamu berasingan dan kemudahan premium. Pemandangan laut boleh didapati di sesetengah bilik Suite.
  • Family Suite:

    Direka khas untuk keluarga, bilik ini menawarkan ruang yang lebih luas dan kemudahan tambahan untuk memastikan keselesaan seisi keluarga.
Semua bilik adalah bebas rokok. Walaupun hotel ini tidak secara khusus menyatakan sebagai mesra haiwan peliharaan, adalah dinasihatkan untuk menghubungi pihak hotel secara terus untuk pertanyaan lanjut mengenai dasar haiwan peliharaan dan sebarang yuran pembersihan tambahan yang mungkin dikenakan dalam MYR.

Perkhidmatan Makanan dan Minuman di Moon Palace Cancun - All-Inclusive

Pengalaman kuliner di Moon Palace Cancun - All-Inclusive adalah satu lagi sorotan utama. Hotel ini mempunyai pelbagai restoran dan bar yang menawarkan hidangan lazat dan minuman yang menyegarkan.
  • Buffet Antarabangsa:

    Nikmati bufet sarapan, makan tengah hari, dan makan malam yang luas dengan pelbagai pilihan masakan antarabangsa. Harga per orang untuk bufet makan malam adalah sekitar 100 MYR. Waktu operasi: 7:00 pagi - 11:00 malam.
  • Restoran Itali:

    Nikmati hidangan Itali klasik dalam suasana yang elegan. Waktu operasi: 6:00 petang - 11:00 malam.
  • Restoran Mexico:

    Rasai cita rasa Mexico asli dengan hidangan tradisional yang lazat. Waktu operasi: 6:00 petang - 11:00 malam.
  • Bar Kolam Renang:

    Nikmati minuman ringan dan koktel sambil berjemur di tepi kolam renang. Waktu operasi: 10:00 pagi - 6:00 petang.
  • Lounge Bar:

    Bersantai dengan minuman pilihan anda di lounge bar yang selesa. Waktu operasi: 5:00 petang - 1:00 pagi.

Tarikan Pelancong dan Aktiviti Berdekatan Moon Palace Cancun - All-Inclusive

Kawasan Benito Juárez di sekitar Moon Palace Cancun - All-Inclusive kaya dengan tarikan pelancong dan aktiviti yang menarik. Antara yang patut dilawati termasuk:
  • Taman Xcaret:

    Sebuah taman ekopelancongan yang menawarkan pengalaman budaya dan alam semula jadi yang unik, termasuk sungai bawah tanah, pantai, dan persembahan budaya.
  • Chichen Itza:

    Salah satu tapak arkeologi Maya yang paling terkenal di dunia, tapak warisan dunia UNESCO ini adalah wajib dilawati.
  • Isla Mujeres:

    Sebuah pulau tropika yang indah yang boleh diakses dengan feri, menawarkan pantai yang menakjubkan, snorkeling, dan menyelam.
  • Mercado 28:

    Sebuah pasar kraf tradisional di mana anda boleh mencari cenderamata, pakaian, dan barangan tempatan yang unik.
  • Cancun Underwater Museum (MUSA):

    Sebuah muzium seni bawah laut yang unik dengan lebih 500 arca yang dipamerkan di dasar laut.
Jika anda mencari aktiviti lain berdekatan Moon Palace Cancun - All-Inclusive, anda boleh menyemak tawaran terbaik daripada Traveloka di aktiviti menarik di Cancun!

Cara ke Moon Palace Cancun - All-Inclusive dari Lapangan Terbang

Terdapat beberapa pilihan pengangkutan untuk sampai ke Moon Palace Cancun - All-Inclusive dari Lapangan Terbang Antarabangsa Cancun (CUN).
  • Perkhidmatan Penghantaran Lapangan Terbang:

    Hotel ini menawarkan perkhidmatan penghantaran lapangan terbang peribadi yang boleh ditempah terlebih dahulu. Ini adalah pilihan yang paling mudah dan selesa.
  • Teksi Meter:

    Teksi tersedia di luar terminal lapangan terbang. Pastikan anda menggunakan teksi berlesen dan bersetuju dengan tambang sebelum memulakan perjalanan. Anggaran tambang teksi adalah sekitar 150-200 MYR.
  • Perkhidmatan E-hailing:

    Perkhidmatan e-hailing juga beroperasi di lapangan terbang Cancun, menawarkan alternatif yang lebih kos efektif berbanding teksi.
  • Bas Lapangan Terbang:

    Terdapat perkhidmatan bas yang menghubungkan lapangan terbang dengan pusat bandar Cancun dan kawasan hotel. Dari sana, anda mungkin perlu menaiki teksi atau perkhidmatan e-hailing untuk sampai ke hotel.
Untuk kemudahan dan ketenangan fikiran, anda boleh menempah perkhidmatan penghantaran lapangan terbang melalui Traveloka.

Ringkasan sebab anda perlu memilih untuk menginap di Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive adalah pilihan yang luar biasa untuk percutian anda di Mexico. Berikut adalah beberapa sebab utama mengapa anda perlu mempertimbangkan untuk menginap di sini:
  • Pengalaman All-Inclusive:

    Nikmati makanan, minuman, dan aktiviti tanpa had, menjadikannya pilihan yang hebat untuk bajet anda.
  • Kemudahan Bertaraf Dunia:

    Kolam renang yang menakjubkan, spa yang menenangkan, dan pelbagai aktiviti untuk semua peringkat umur.
  • Lokasi Pantai yang Indah:

    Akses terus ke pantai berpasir putih dan pemandangan laut yang menakjubkan.
  • Perkhidmatan Cemerlang:

    Kakitangan yang mesra dan profesional sentiasa bersedia untuk memastikan pengalaman menginap anda sempurna.
  • Pilihan Bilik yang Pelbagai:

    Pelbagai jenis bilik untuk memenuhi keperluan dan bajet yang berbeza.
Jangan lepaskan peluang untuk merasai pengalaman yang luar biasa ini. Semak tempah hotel murah di Estado de Quintana Roo dan dapatkan tawaran terbaik untuk Moon Palace Cancun - All-Inclusive. Anda juga boleh menempah tiket penerbangan anda dengan mudah melalui tempah tiket penerbangan domestik dan antarabangsa dengan mudah pada harga murah.

Semua kemudahan dari Moon Palace Cancun - All-Inclusive

Bar, Kafe dan Lounge Moon Palace Cancun - All-Inclusive
Bar, Kafe dan Lounge
Kolam Renang Moon Palace Cancun - All-Inclusive
Kolam Renang
Kemudahan Hiburan Moon Palace Cancun - All-Inclusive
Kemudahan Hiburan
Pusat Kecergasan Moon Palace Cancun - All-Inclusive
Pusat Kecergasan
Ruang Umum Moon Palace Cancun - All-Inclusive
Ruang Umum

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Hiburan untuk orang dewasa
  • Kemudahan luar
  • Ruang TV
  • Taman
  • Tuala pantai
  • Rumah kelab
  • Kedai
  • Kedai
  • Payung pantai
  • Spa
  • Marina
  • Sauna
  • Bilik wap
  • Gelongsor air
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Sukan & Rekreasi

  • Kereta golf
  • Kecergasan
  • Bola keranjang
  • Ping pong
  • Golf
  • Bilik permainan
  • Mini golf
  • Latihan golf
  • Gelanggang tenis
  • Padang golf
  • Bola tampar pantai
  • Luncur angin
  • Biliard

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi
  • Minuman alu-aluan

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Kelab malam
  • Bar snek

Umum

  • Bankuet
  • Teres
  • Lokar
  • Kawasan merokok
  • Parkir

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Kopi/teh di lobi
  • Parkir
  • Peti keselamatan

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan OKU

  • Akses kerusi roda
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Parkir valet

Kanak-kanak dan Haiwan Peliharaan

  • Kemudahan kanak-kanak

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang

Polisi Penginapan & Maklumat Umum di Moon Palace Cancun - All-Inclusive

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Allowed

Dasar Tambahan

Hartanah ini tidak memerlukan dokumentasi kesihatan semasa mendaftar masuk, Hos/pengurus hartanah profesional, Katil bayi (kot) tidak tersedia, Tepi lautan, EarthCheck, Transaksi tanpa tunai disediakan, Pekerja Penting Sahaja - TIDAK, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 26 seorang (perjalanan pergi balik)
  • Yuran pengangkutan ulang-alik bagi setiap kanak-kanak: USD 26 (perjalanan pergi balik), (berumur sehingga 17 tahun)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Moon Palace Cancun - All-Inclusive
1334
Bilangan tingkat di Moon Palace Cancun - All-Inclusive
3
Fasilitas lain di Moon Palace Cancun - All-Inclusive
Pakej lamaran romantik, Kolam renang terbuka, Hiburan untuk orang dewasa, Kemudahan luar, Ruang TV

Soalan lazim tentang Moon Palace Cancun - All-Inclusive

Apa facilities yang tersedia di Moon Palace Cancun - All-Inclusive?
Berikut facilities yang ada di Moon Palace Cancun - All-Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Moon Palace Cancun - All-Inclusive?
Masa check-in di Moon Palace Cancun - All-Inclusive bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Moon Palace Cancun - All-Inclusive menyediakan sarapan pagi?
Ya, Moon Palace Cancun - All-Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Moon Palace Cancun - All-Inclusive?
Moon Palace Cancun - All-Inclusive ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Moon Palace Cancun - All-Inclusive?
Moon Palace Cancun - All-Inclusive mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Moon Palace Cancun - All-Inclusive

8.4
Sangat Baik
Daripada 3,096 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Moon Palace Cancun - All-Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nelly
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Really excellent service- great place and friendly staff
Jennifer
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful.
Srinivas
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Elevator was not working and was not fixed during my complete stay. Every time to the room I have walk up and down 2 floors every time.
Bhupinder
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent customer service
Gopinath
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room was kept clean Staff was friendly except 1-2 Utilized room service for breakfast— was good But for Snacks the Chicken wings were cold and dry Avocado with chips — chips were bit soggy Dinner options were limited and were good Gondola the Italian restaurant was kind of bitter experience— took almost 10 minutes for taking the order The pizza was hot and good but chilli flakes was not given and it was given when we were almost finished. Other food which we ordered was cold and couldn’t eat. Since the dinner was at 10 PM, there were not many options and we just had milk shake to fill up Other restaurants for dinner was fine Overall
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Boback
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

If you are looking to stay somewhere a little busy, Sunrise is it. We were there end of March, lots of young people but lots of families too. Ice cream is very good. Restaurant reservations are hard to get. Expect to wait for things like drinks, etc. Sunrise resort is bigger and more crowded than Nizuc. Nizuc is quieter and smaller. There is a decent size pool at Sunrise resort for kids with a few slides. The playroom is the standout attraction. Very clean, lots to do. Also there is an arcade in the lobby area which is pretty amazing. Overall good if you like a bigger resort. Like many places, food is hit and miss. Some good, some bad. Very difficult to get beach chairs. Everyone comes out at 7am to reserve them and so if youre late good luck. Beach is very dirty with seaweed. But not big waves which is nice.
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Candice
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

It was over full at the Sunrise resort. Nizuc was a lot more calm and they don't tell you until you get there that you don't have access to The Grand without a day pass. Overall was unimpressed with the property for the cost and amount of upsells they tried to charge you. Also extremely hard to get dinner reservations.
Alan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it.
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Soubhi
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.
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Dmitry
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our stay at Moon Palace was hazardous and resulted in physical injury. This is not the "Luxury All-Inclusive" experience advertised; it is an active industrial construction site that ignores basic guest safety. I have uploaded photos documenting three critical failures: 1. Physical Injury: I sustained a deep laceration to my leg due to broken and poorly maintained facilities on the property. 2. Chemical Negligence: We found staff applying industrial vinyl paint inside the children’s playroom while it was occupied by children. My child was exposed to these fumes. Management’s claim that the area was "restricted" is a flat-out lie, as my photos show the room was open and in use. 3. Active Construction: There were tractors and heavy machinery operating daily in guest areas and on the beach. The noise and safety risks made it impossible to have a relaxing vacation. Expedia and the hotel have both refused to take responsibility for these safety breaches. If you are traveling with a family, avoid this resort. It is dangerous, and management is dismissive of documented injuries and chemical exposure
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Arvind
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Family friendly
Jennifer A
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.
Harjit
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant
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Jill
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

There was no water slide at this property. Property was dirty in the hall ways. Also reported this to Expedia and never received a resolution.
BRUCE
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Spring break week, so it was super crowded. Had a hard time getting reservations for dinner until quite late (900-930pm). Wish there was different option for dinner.
Harjit
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Some staff ok. Others will discipline you because they are stressed or want to be in control. Whatever. Bartenders work long lines by having casual chats with co workers. Food in buffet is less than average. Indian & sushi restaurant are above average. Our room service was cut off before checkout. 5/10
Varun Kumar
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great staff, nice amenities, great food and service
Navashan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Resort is amazing
Eduardo
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Hotel muy bien, vendedores de membresías demasiado agresivos.
Maria Rosa
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great. Buffetts to be bigger and have better food.
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Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Moon Palace Cancun - All-Inclusive

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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8.4
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Daripada 3,096 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.6

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Ulasan Pelancong Moon Palace Cancun - All-Inclusive

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Ulasan teratas
Nelly
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Really excellent service- great place and friendly staff
Jennifer
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dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful.
Srinivas
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Elevator was not working and was not fixed during my complete stay. Every time to the room I have walk up and down 2 floors every time.
Bhupinder
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dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent customer service
Gopinath
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dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room was kept clean Staff was friendly except 1-2 Utilized room service for breakfast— was good But for Snacks the Chicken wings were cold and dry Avocado with chips — chips were bit soggy Dinner options were limited and were good Gondola the Italian restaurant was kind of bitter experience— took almost 10 minutes for taking the order The pizza was hot and good but chilli flakes was not given and it was given when we were almost finished. Other food which we ordered was cold and couldn’t eat. Since the dinner was at 10 PM, there were not many options and we just had milk shake to fill up Other restaurants for dinner was fine Overall
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Boback
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dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

If you are looking to stay somewhere a little busy, Sunrise is it. We were there end of March, lots of young people but lots of families too. Ice cream is very good. Restaurant reservations are hard to get. Expect to wait for things like drinks, etc. Sunrise resort is bigger and more crowded than Nizuc. Nizuc is quieter and smaller. There is a decent size pool at Sunrise resort for kids with a few slides. The playroom is the standout attraction. Very clean, lots to do. Also there is an arcade in the lobby area which is pretty amazing. Overall good if you like a bigger resort. Like many places, food is hit and miss. Some good, some bad. Very difficult to get beach chairs. Everyone comes out at 7am to reserve them and so if youre late good luck. Beach is very dirty with seaweed. But not big waves which is nice.
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Candice
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dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

It was over full at the Sunrise resort. Nizuc was a lot more calm and they don't tell you until you get there that you don't have access to The Grand without a day pass. Overall was unimpressed with the property for the cost and amount of upsells they tried to charge you. Also extremely hard to get dinner reservations.
Alan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it.
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Soubhi
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dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I had an absolutely incredible experience at Moon Palace Resort. From the moment we arrived, everything exceeded expectations. The resort is stunning, beautifully maintained, and offers something for everyone. The service was exceptional — every staff member was welcoming, professional, and genuinely committed to making our stay perfect. The food was outstanding with a wide variety of high-quality options across all restaurants, and every meal felt like a special experience. The activities, entertainment, and overall atmosphere were beyond impressive. Whether relaxing by the pool, enjoying the beach, or exploring the resort, every moment was enjoyable and memorable. This was not just a vacation — it was an unforgettable experience. I truly felt amazed and happy throughout the entire stay. I highly recommend Moon Palace Resort and will definitely be coming back again.
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Dmitry
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dengan Anak
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Our stay at Moon Palace was hazardous and resulted in physical injury. This is not the "Luxury All-Inclusive" experience advertised; it is an active industrial construction site that ignores basic guest safety. I have uploaded photos documenting three critical failures: 1. Physical Injury: I sustained a deep laceration to my leg due to broken and poorly maintained facilities on the property. 2. Chemical Negligence: We found staff applying industrial vinyl paint inside the children’s playroom while it was occupied by children. My child was exposed to these fumes. Management’s claim that the area was "restricted" is a flat-out lie, as my photos show the room was open and in use. 3. Active Construction: There were tractors and heavy machinery operating daily in guest areas and on the beach. The noise and safety risks made it impossible to have a relaxing vacation. Expedia and the hotel have both refused to take responsibility for these safety breaches. If you are traveling with a family, avoid this resort. It is dangerous, and management is dismissive of documented injuries and chemical exposure
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Arvind
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dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Family friendly
Jennifer A
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great.
Harjit
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant
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Jill
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dengan Anak
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

There was no water slide at this property. Property was dirty in the hall ways. Also reported this to Expedia and never received a resolution.
BRUCE
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dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Spring break week, so it was super crowded. Had a hard time getting reservations for dinner until quite late (900-930pm). Wish there was different option for dinner.
Harjit
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Some staff ok. Others will discipline you because they are stressed or want to be in control. Whatever. Bartenders work long lines by having casual chats with co workers. Food in buffet is less than average. Indian & sushi restaurant are above average. Our room service was cut off before checkout. 5/10
Varun Kumar
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dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great staff, nice amenities, great food and service
Navashan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Resort is amazing
Eduardo
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Hotel muy bien, vendedores de membresías demasiado agresivos.
Maria Rosa
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great. Buffetts to be bigger and have better food.
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