Cottons Hotel & Spa

Great Stay. Excellent food in the restaurant in the evening, although a little pricey but that’s hotels for you. Room was spotless, WiFi was good but phone signal poor. We didn’t stay with breakfast inc and I think £20 is a bit steep so went next door to Fryers Garden centre and had great breakfast for less than half the price!

Great, but the Spa really should be included in the price.

Amazing stay. Stayed in premier suite. Would definitely recommend our 4th time visiting here, we were the sad the breakfast has now became a buffet breakfast but other than that couldn’t fault it. Had a spa treatment from Sharon and it was amazing, and Jade was so helpful with the products inside the spa when helping me chose what to purchase x thank you

Enjoyed my stay at the hotel. Staff was polite and and hotel facilities were great.

Stunning venue, room was clean and tidy also up to date, Food was very good, Pool was amazing, Ideal for couples i will return with my partner...

Breakfast could have been better, had to wait to be seated, had to ask for flora as I can't eat butter, no teaspoons with the coffee/tea cups, decaff coffee poor, no muesli. Room was fine.

Great customer service. Kudos to the team, including the team cleaning the rooms. Most polite and helpful team I've come across in a long time.

We stayed here for a nearby wedding and I thought perhaps we may have just gotten a bum room with no working AC even though it was turned on…but after speaking to at least four other wedding guests the next day who also stayed here, apparently none of the hotel’s AC’s were working because everybody had an uncomfortable, sweltering evening. The food in the bar was pretty good and all came out in good time. But at $250/night, I expect to be comfortable and this place just didn’t do it for me.

I had a lovely stay , great facilities , I’d definitely stay again

Always a great place to stay, great staff and a fabulous breakfast

The stay was ruined, the heating didn't work in room and took 4 calls to reception before they answered. They wanted £15 each to use the pool which i didn't pay. Never had to pay to use the facilities in a hotel you've paid to stay in in my life. The breakfast was self help the food was cold and not nice then on check out they tried to change me for using the pool .place is a joke would not recommend to anyone

Very friendly staff. Room was a little tired but good overall

Great hotel and the staff are so helpfull we have stade there a few times now

It was ok. It’s a bit tired and the spa was very busy but it wasn’t too expensive.

Quality stay!

Lovely family stay at the hotel. Had to pay £30 to use the pool twice for the family. Didn’t have any food whilst there however the milk and water options in the room were a nice touch for tea/coffee etc.

I recently stayed at Cottons Hotel & Spa with my wife. We booked a Saturday stay, there was a wedding on at the same time which was nice, we didn’t feel like we were in the way at all. The hotel itself is fine, though a little outdated, but that didn’t bother me much. However, the air conditioning in the room was a problem. The noise was constant, turning on every 5-10 minutes, and it was loud enough that we had to turn it off to sleep. Unfortunately, the room became stuffy without it, but the noise was worse. If they could fix this issue, it would improve the experience a lot. The spa was smaller than I expected, but the staff were all lovely. I had a massage, and though I asked for a soft touch on my back and medium pressure everywhere else, it felt like the opposite. Even so, I still enjoyed it overall. The afternoon tea included with the package was decent, but nothing special. But having fresh milk on tap down our hallway was quite nice and different! For the price, the stay was okay, but I likely wouldn’t return unless the air conditioning issue is addressed.

Well located hotel but noisy at night even with ear plugs !

Nice clean hotel, friendly staff, the pool was good although uite busy. We didn't eat in restaurant s last orders were at 9.00, but we are a meal at the bar, it was ok.

Excellent stay marred only by a constant buzzing noise in the room 305 that made it really difficult to sleep and would be the sole reason for not returning. Staff,food,venue and facilities fantastic