奥克斯俯瞰瀑布酒店

整潔

整潔

到埗登記時，職員告訴我因為酒店有Pumping Problem，全間酒店冇水所以未能居住，免費幫我轉到附近的Hilton Hotel，很負責任，很有良心，而安排Hilton的住宿非常滿意

交酒店的费用让我住在外面的汽车旅馆还收高价的停车费另收resort 费，是在诈骗

交的是酒店的钱，住的 是汽车旅馆。

everything is perfect except for the wifi and there are no mobile signal in the room

good

Good for choice

very good

A bad trip. When I checked in, the front desk moved my room to the Hilton Hotel. The air conditioner in the Hilton hotel is very noisy unless I turn it off, but after turning it off, the room will be very cold; the room is like a vacuum, air blows into the room from the corridor through the crack of the door, and the room is windy like on the street. .

一共book左兩間房，排隊排左接近一個鐘check-in時告知酒店裝修緊唔夠房提供，轉左我地去另一間酒店住，話景觀一樣，去到另一間酒店又要重新排隊半個鐘check-in, 完全浪費時間，上到房發現景觀差好多，好大個停車場擋住左個瀑布景觀，到夜晚返酒店又唔知乜野原因封哂啲電梯唔比上房，亦冇工作人員解釋，只見消防員黎到隔一陣先可以返上房間。

排隊check-in的隊伍超長，排了差不多半小時才可以check-in。我一共訂了兩間房，一間falls view一間river view，但check-in時酒店告知不夠房間，酒店房overbooked，要轉到另一間酒店住，說景觀一樣，可惜到另一間酒店check-in後發現窗前有個大停車場阻擋整個瀑布景觀，跟原先酒店的景觀有很大差別！

don't like

The view from my room is beautiful, right in front of the waterfall. However, the carpet was wet, the pillows were too high, and one pillowcase had a blood-like stain. There were insects in the room, and I could hear the hair dryer from the next room. They took a long time to find my reservation and charged me $50 to park my car. Apart from that, the location is good.

I am beyond frustrated with my recent stay here. This experience was a classic case of "bait and switch," and I feel completely misled by the hotel's advertising. The Room: Motel Quality at Hotel Prices We booked this specifically because the listing promised a Fall view. Instead, we were tucked away in a room that felt like a budget motel. The "view" was essentially a brick wall and a parking lot. The interior was dated and lacked the premium feel we expected based on the photos online. Hidden Fees & "Gotchas" The lack of transparency regarding pricing is predatory. Upon checkout, I discovered a mountain of hidden charges for basic amenities and "service fees" that were never mentioned during the booking process. It feels like they try to nickel-and-dimed you for every breath you take. Overpriced Parking To top it all off, the parking is outrageously expensive. You’re already paying a premium for the room, and then they hit you with a daily parking rate that is higher than most city centers. Bottom Line: Save your money and go elsewhere. There are plenty of other hotels in the area that actually provide the views they promise without hiding fees in the fine print. I won't be returning.

Clean in a great area with easy access to places we wanted to visit

Hotel was well maintained, and had great views from the higher floors. We aware that the “exterior rooms” were not as well maintained and are not disability accessible. The hot tub and sauna were also well maintained. We were able to walk to anything we wanted without issues, and felt very close! The parking is a bit small, but was still manageable.

We were satisfied with our booking. It would have been helpful to know there was a $50.00!!! charge/night for parking.

Great view! Good location and good hotel

everything was very good