奥克斯俯瞰瀑布酒店

整潔

整潔

到埗登記時，職員告訴我因為酒店有Pumping Problem，全間酒店冇水所以未能居住，免費幫我轉到附近的Hilton Hotel，很負責任，很有良心，而安排Hilton的住宿非常滿意

交酒店的费用让我住在外面的汽车旅馆还收高价的停车费另收resort 费，是在诈骗

交的是酒店的钱，住的 是汽车旅馆。

everything is perfect except for the wifi and there are no mobile signal in the room

good

Good for choice

very good

A bad trip. When I checked in, the front desk moved my room to the Hilton Hotel. The air conditioner in the Hilton hotel is very noisy unless I turn it off, but after turning it off, the room will be very cold; the room is like a vacuum, air blows into the room from the corridor through the crack of the door, and the room is windy like on the street. .

This is the second time they sent me to another hotel due to "utility issues" and rebooked me at the Hilton where the view is not as good. I made it clear I wanted the view so although they were" booked up" they found me another room. The shower curtain was torn and hans tirs at one end to hold it up. No washcloths just towels and hand towels Paint chipping on the walls. Holes in the walls where the picture were taken down. The jetted tub was rusted and the heater at the window was hanging open and unable to close. I needed a place for our anniversary but not surprised after the last stay. Will definitely waive the view next time for another hotel.

Overbooked forced to a different hotel waited in line for an hour and a half at the new hotel only to be given the smallest room possible and no help with anything including parking awful

Our room was moved to another hotel with no view because of water problems in the section we were booked in.

Great location and service

Rooms carpet smells bad

So we got sent to another hotel. They were not really taking reservations but Expedia kept giving reservations. They sent us to a nice hotel but could have communicated this instead of us waiting in line at there hotel for 30 minutes at least. Very slow checkin at this hotel. AHad to get back in the car and find the other hotel. Then we had to pay for parking. Oaks was not a pay for parking. Plus the oaks had a viewing lounge. The new hotel had no viewing lounge and the room did not have a view.

I want to thank you to the hotel, because even if the hotel was having some problems they accommodate me on a very nice hotel with an amazing view thank you

We had two rooms and one room had a real bad odor coming from the rug. We spent most of our time outside and only used that room late at night.

The hotel listed the price as $253, but when I checked in, they told me it was $416. If I cancel, I still have to pay for one night. The hotel is on the second floor; the aisleway is very long, and my room is at the very end. There are still two flights of stairs to go, and the luggage I'm carrying is very heavy. The room's carpet is very dirty and small. I paid the highest price to stay in the worst hotel. A terrible experience

I cance the trip