隧道山观光酒店

The room was spacious, but it faced the main road, so it could be a little noisy if you slept with the windows open. There was a small kitchenette with a full set of utensils, which was convenient for preparing a simple breakfast. The bathroom had a walk-in shower only, with no bathtub. All the toiletries provided were from the Rocky brand. The hotel also offered a small swimming pool and a gym, although we did not use these facilities. We did use the sauna and steam room, but both facilities appeared rather old and did not seem to be well maintained. We stayed for three nights, and housekeeping service was provided every day, including dishwashing, ice machine, laundry which we appreciated.

Well equipped and clean room. Staff was nice and friendly.

交通很方便，會附贈公車卡，環境很好，還能看到動物從窗外出現，設備也相當齊全，也能燒壁爐木材取暖，只是消防警示太敏感，容易因為生火而響起；另外關於洗衣設備，入住期間故障了，後續有修復一台，可惜洗衣精還要去櫃檯買(不要用房內附贈的洗滌粉，那是洗碗的，不是洗衣服的

It is pretty nice experience in here. The bed is very comfortable, and room is clear.

no

A little far from the city

It is my best experience forever staying in Banff. I will start staying here whenever coming to Banff. The room is wonderful clean and has everything I need like balcony, BBQ area, kitchen. We even have bus day pass for our travel to downtown which addressed my concerns of staying away from downtown. Front desk lady is super helpful and friendly. I need check-in early for my work and she helped with calling the cleaning lady to have my room ready ahead of time.

The place was not clean. There was a lot of dust, the kitchen’s toaster dishwasher, oven etc. and were old and in poor condition, and there were many dead mosquitoes and bugs stuck on the walls.

Great location that was central to everything. Loved the Rocky Mountain soaps and lotions. You can’t beat the free shuttle right out front with lots of space to spread out over 2 floors.

Staff was great. Laundry was useful. Best larr is the bus pass. No driving into and out of Banff. Loved our stay and can't wait to come back.

Great location. Very old facility in need of much updating and maintenance. I think the facilities are in poor condition. Not worth the price.

Excellent 3 night stay at TMR for the full family with quite tall teenagers. The kitchen is fully equipped, the air-conditioning works properly, the mattresses are soft-firm and the best of all-the unlimited bus travel pass with the route 2 bus picking up right at the doorstep is a superb boon!

The garbage was overflowing in the kitchen. The pool was tiny and freezing cold and it’s next to check-in so not very private. Not all rooms have couches but could. The property especially outside looked very worn and needs updating. Very far from banff. Positives: remodeled bathroom and quiet

Excellent location, spacious room, helpful front desk, free buss tickets to downtown Banff, free bear spray rental.

It was nice to have a small kitchen as we cooked daily for breakfast with eggs & bacon b4 heading out. I was pleasantly surprised to see there were salt & pepper for cooking. There was plenty of coffee in the room. Wish they have a bit more substitute sugar of choices. But the yellow packages with regular sugar made my coffee sweet enough. The bathroom had plenty of towels to use. The beds were perfect to sleep 3 to 4 people. Parking was a bit tight but we were able to find parking daily. The maintenence crew fix things quickly & efficiently as soon as we made the report. The front desk even gave us the free bus passes which we didn't end up using. Overall it was a wonderful experience. The resort is located at the foot pf a mountain and every morning when I open the window I have this beautiful grand scenery which is breathtaking!

Good property, well maintained by house keeping

Property was maintained by staff very great way. Housekeeping staff did great job for our room. Front staff was very helpful and patiently explained about town. Very best suggestion if resort can start their own transport service or paid shuttle to and from from centre park circle or downtown to resort. Can be optional with booking and paid service for a flat charge like 10-15$ one way. Hotel guest can book . Will be very convenient option for guest with elders and kids . Hard to find parking around town and also transit buses are very busy hard to hop in and out. Second thing if play structure area can be enhanced with more rides and swings. That will make more fun for kids.

No air conditioning

Room and staff were awesome. beautiful property, we even saw elk right outside the hotel!! Only complaint was the pool was so cold my kids couldn’t even swim in it. Other than that it was great!!

Staff very nice