希爾頓倫敦都市酒店

這次住宿7晚，室內空間感很棒，可惜大廳沒有提供開水，房內也沒有浴缸

Good

非常差

有可帕的霉味，住了幾天甚至屋頂漏水不能換房間。附近不安全。

客房是普通酒店的裝修和有點殘舊，大堂'、酒吧和餐廳裝潢時尚。休閒設施不足，泳池也没有，地點可以但不是最佳選擇，工作人員服務良好，總括性價差。

辦理check-in的女職員沒有ㄧ絲笑容。 孩子們住的968房，馬桶沖水把手很難壓，房間會聽到許多怪聲。 最後一晚先生和大兒子要在酒吧喝酒，結果坐在椅子上等很久，都不見服務生前來點餐。 我們住的970房間，淋浴設備很好，清潔狀況也不錯。但是書桌旁二孔插座壞掉無法充電。 整體而言，這是個服務糟糕、設施破舊的旅館，價格也非常昂貴。並且對東方人不友善。

Overall okay. Value for money

房間大但比較舊，樓層高，分開唔同building，附近唔多商店，前店服務好，不錯選擇。

The environmental hygiene is poor, and the living room is covered in dust, clearly not cleaned The most outrageous thing is that the staff knocked on the door at 8:30 in the morning and said they wanted to clean the room, even though we were still sleeping

Excellent I recommend

Excellent location, recommend it

객실은 생각보다 낡았고 어메니티도 거의 없었습니다. 객실슬리퍼가 없어서 불편했습니다. 물은 캔으로 구비되어있어 양이 부족했습니다. 패딩턴역에서 가깝다는 장점은 있습니다.

Brilliant staff and location

For a Hilton hotel, left a lot lacking. Hotel was too big and you could feel the attention to detail was lacking. Rooms dated (which is fine) however house keeping was sub par. Lots of details missing such as not replacing cups or finish making beds. Rooms not sound proofed & lots of noise from air conditioning. Great location.

O quarto era bem confortável, espaçoso. Gostei da penteadeira . Cafe da manhã excelente muitas opções. Localização do hotel muito boa, do lado do metrô, muito restaurante por perto. O único inconveniente foi o ar condicionado. Deveria climatizar o quarto pois fui no inverno mas não funcionou e o quarto ficava bem frio. Apesar do técnico avaliar não resolveram o problema

Lounge menu a bit rubbish, the only good thing was one of the hot meals over a three night stay otherwise just cheese staff are EXCELLENT though!! Comfy beds, lovely bathroom and a nice big room Central to everywhere so easy to get around

My room was freezing cold. Outside would have been warmer, which is saying something for London in January. After leaving my bag there following my initial check-in, I returned late at night and it was so cold that if I had slept there I would surely have gotten sick. I was unable to raise the temperature and, after too long a wait (which was somewhat understandable given the late hour), maintenance was unable to fix it and I had to change room. And, of course, I was woken at 8:45am by housekeeping banging on the door because I hadn't left the Privacy sign outside the new room. All of my interactions with staff were friendly and I have no issues with any individual but no-one should ever have been put in that room.

The heating system is not working and we had to call the maintenance man to fix it and he couldn’t then they offered me a portable heater which helped a little bit to worm the room.

We thought the hotel was great in the lobby and restaurant and all the staff seemed lovely. Food had a wide variety and was delicious. Our room was tired and dusty, carpets were marked and wardrobe had damage near the tea station. Rubbish and food bits under the bed and had to ask for sofa bed bedding, as none was in the room, this took quite a while for it to arrive. The bathroom was letting off a dirty drain smell and we had to keep the door shut!

Excelente café da manhã . Quarto e corredores de acesso com aspecto envelhecido e sujo. Não usamos ar condicionado .