Hilton London Metropole

Great location - walking distance to Paddington St and Edgware Road St . Staffs were friendly . Housekeeping done everyday and satisfied with their services. Very easy to find halal restaurants

My room was freezing cold. Outside would have been warmer, which is saying something for London in January. After leaving my bag there following my initial check-in, I returned late at night and it was so cold that if I had slept there I would surely have gotten sick. I was unable to raise the temperature and, after too long a wait (which was somewhat understandable given the late hour), maintenance was unable to fix it and I had to change room. And, of course, I was woken at 8:45am by housekeeping banging on the door because I hadn't left the Privacy sign outside the new room. All of my interactions with staff were friendly and I have no issues with any individual but no-one should ever have been put in that room.

The heating system is not working and we had to call the maintenance man to fix it and he couldn’t then they offered me a portable heater which helped a little bit to worm the room.

We thought the hotel was great in the lobby and restaurant and all the staff seemed lovely. Food had a wide variety and was delicious. Our room was tired and dusty, carpets were marked and wardrobe had damage near the tea station. Rubbish and food bits under the bed and had to ask for sofa bed bedding, as none was in the room, this took quite a while for it to arrive. The bathroom was letting off a dirty drain smell and we had to keep the door shut!

Excelente café da manhã . Quarto e corredores de acesso com aspecto envelhecido e sujo. Não usamos ar condicionado .

Got a Hilton hotel - my expectations were high. But this was a very ordinary stay. I was ignored by three different team members at check-in meaning I waited over 20 minutes.

Quarto ótimo

The toilet door handle was broken, the carpet was worn and damaged, and the room felt generally untidy and unclean. Overall, the condition of the hotel did not reflect a four star standard at all, especially given the price of nearly two hundred pound per night. Check in was also disappointing. The receptionist was not welcoming and came across as rude, which made the experience even worse. Based on this stay, I would not choose to stay here again.

وجود رائحة مزعجه قليلا من الحمامات ، وكذلك عدم تجهيز الغرف بكامل المستلزمات الشخصيه

Es war alles gut, die Reinigung könnte um eine Spur besser sein, superfreundliches Personal

Veldig fornøyd med oppholdet!

Yes,was not cleaned,checked,multiple items from previous guests found,waited,more than 12 hours,for housekeeping ,who did not arrive,dispite multiple calls,and promises to come,manager was called,stated was busy,very disappointed with stay

Buone la pulizia del stanza ma la soluzione per due adulti e due bambini mancava di un posto dove sistemare le valigie visto che il porta valigie era soltanto uno , buona la varietà della colazione ma non prendete la mezza pensione se dovete soggiornare più di 3 gg visto che a cena il menù era sempre lo stesso …. Si poteva scegliere uno starter tra 4 alternative( di cui. 2 insalate ) e un main tra 3 alternative con bevande escluse ( costo acqua da 75 cl 7 sterline e birra alla spina a 9 sterline) ; comunque una struttura un po datata ma ben tenuta .

Das beste Hotel in dem ich je war. Direkt an der UBahn. Habe mich gefühlt wie ein Millionär (bin ich nicht). Wenn ich Geld hätte würde ich das Hotel nochmal buchen

Room was very run down. Food left under the bed, loose taps plumbed in the wrong way in the bathroom.

Colazione buona

Frokost var helt grei. Bra treningsrom. Hyggelig personale.

They need to remodel the bathroom

Good hotel and good location will come back again !!!

Le hall et la salle de petit-déjeuner sont bien tenus. En revanche, notre chambre était un peu vétuste. La chambre était nettoyée tous les jours, mais de manière plutôt superficielle.