倫敦希斯洛索菲特酒店

Clean

Good. Good service

The same ask needed to be called for several times before it’s done

職員友善，早餐美味，地點方便，落機很快可以行到

A relaxed and great stay after a long haul! Staff were very friendly and helpful!

尚可、但係有点舊

Hotel js super convenient. If you take flight at T5, no other choice.

The staff was friendly and efficient to handle my check-in process. However, there was a very long queue late at night and i queued up for over 30 mins to get my room. The room is clean and nice despite that the style of the common area, corridor and room could tell its age which caused slight disappointment as compared with other Sofitel hotel I stayed.

位于机场五号航站楼，去市区可以坐火车快车去London Paddington Station伦敦市中心，15分钟一班很方便。这个宾馆作为旅行落脚点不错，其他就无所谓了。

Easy parking

Very hard to find but beautiful girl

Check-in staff were pleasant and efficient. Drinks and snacks in the bar were tasty. The room was quiet and comfortable.

The staff are very helpful and welcoming. Dinner at Vivre was superb and the breakfast buffet had a great selection.

Good over night stay pre flight

No electrical adapters available and no hair straighteners available. Would expect for an airport hotel to have travel amenities

This is a 3.5-4 Star hotel at best. Worst club level food we have ever experienced. Don’t pay for the upgrade.

Hotel and staff are wonderful. How they number the rooms, well it is very confusing. The rooms are nice, nice amenities.

nice hotel, comfy room and great gym. Only negative was the breakfast, over £30 and it was just a pretty basic hotel buffet. Either get it included in the room charge or I wouldn't bother and find something better elsewhere

Of course you are staying here for convenience to Terminal 5. The hotel is fine overall but the internet was rarely working and very slow for the night I was there, simply not excusable for what the daily rate is. Its a quirky hotel, somewhat confusing to navigate as others have noted and perhaps trying to be a bit too modern and different for simple things like lighting controls.

The internet was available but so slow couldn’t do important work stuff that was due. Called front desk they were of no help We had a total of 2 other devices we shut these off hoping internet would get quicker. No such luck