Novotel Hotels

I stayed here yesterday because it was the only hotel very close to the event venue. I felt very lucky, as any Novotel is guaranteed to be comfortable, and the staff are super helpful and friendly. I asked to check out at 2:00 PM, and they allowed me to, as I still had work to do. Other than that, the hotel was quite clean, and the food was quite good. For two nights here, it wasn't disappointing ^^

Great stay! Modern, clean room with a comfy bed, friendly staff, and a tasty breakfast with local options. Strategic location for food and shopping. Excellent value—would happily return.

I've actually stayed at Novotel several times, but this was my first time with my family. Thank God, it was a very pleasant experience. Friendly service, spacious rooms, and well-functioning facilities. Finding food at night is also easy because it's close to Bekapai Park and several other cafes within a radius of less than 500 meters. In the morning, breakfast was delicious. Novotel's strengths are definitely its delicious breakfast and diverse menu options, from Western to Eastern to Indonesian. The only downside is the gym access, as it's currently under renovation, hehe. Hopefully, next time I come here, I'll be able to use all the facilities.

Excellent service Mas Elang Ardiansah. Thanks for upgrading our room for free ☺️🙏🏻

Friendly and helpful staff, comfortable atmosphere suitable for staying with family or business trips, strategic location in the city center near tourist areas, shopping, and good access to public transportation.

I stayed overnight at the Novotel, located close to downtown Lampung. The pool is great, the gym is proper and quite spacious, the room was clean, comfortable, and most importantly, it was kid-friendly! Luckily, I got a room with an ocean view, so it was great to watch the ships go by. 😍

Thank you very much for the stay, the room was comfortable, the facilities were complete, the service was excellent, and the food was delicious.

Novotel Palembang is always a nice place to stay from the first time I visited this hotel in 2011 until now.

Very enjoyable. Staycation with my husband and kids. Check-in was easy, and breakfast was delicious. The swimming pool and playground were the kids' favorites.

My first stay here was absolutely delightful. From the moment I arrived, even though I only had two small suitcases, the staff immediately prepared a trolley and escorted me to my room. The staff were incredibly friendly. The hotel was clean from every angle. The breakfast was also varied. I'll likely stay here again if I come to PKU.