Apartment in Kenjeran

Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.

I really like the room, it's clean, neat, fragrant and the facilities are very complete, I recommend staying here.

This is the first time I've ever been to a hotel this spacious, and it's very comfortable for a large family vacation. The staff are friendly and welcoming. I'd love to come back if I have an event in Surabaya 👍💪

Highly recommended, close access to the mall, super clean rooms, super special service & very close to the city.

My first stay at the Pakuwon apartment, Orchard, was exactly what I expected. It was so much fun being able to go straight to the mall every day. I'm going to be a regular.

The hotel is clean and the building still feels new, creating a comfortable atmosphere. The service is friendly and helpful. The strategic location makes it easy to get to various places in Surabaya. There were no significant issues during my stay. If I return to Surabaya, this hotel will be one of my choices for my next stay.

Stayed for 5 nights and 6 days in this apartment. Good facilities, good maintenance, huge apartment, very affordable price.

The host was very friendly and helpful. The check-in and check-out process was hassle-free. It was a great experience, and I'll definitely be back.

Stayed overnight due to an event at PCM. The room was clean and well-equipped, with two blankets, two pillows, and two bolsters. The AC wasn't too cold, but it was comfortable enough after a while. The bathroom was clean, odor-free, and had shower gel and hand soap. The hot water also came up quickly and the flow was excellent. Access from PCM was easy and very convenient.

The apartment is child-friendly. It has a swimming pool and playground. The food is also varied and affordable. The rooms are spacious, clean, and tidy.

Overall it's good, the service from the security guard is very helpful, the apartment owner is responsive, the place and room are comfortable, the bathroom facilities with hot water are okay, the parking lot is adequate, overall I'm satisfied. The deposit refund is fast, it's great and recommended.

Mr. Piter was very kind, friendly, and responsive. The room was clean and very comfortable, and the location is inside the mall. There's a gym and laundry service, so it's convenient.

Highly recommended, next time I go to Surabaya I will come here again..there is a really cool pool.