Strategic location, close to everywhere, near by souvenirs also. The rooms are clean and tidy. The bathroom was clean and the hot water also worked fine. The hotel clerk is friendly, can also breakfast at a very affordable overnight stay. I took a triple bed room, nice and not cramped.

Whenever my family comes to Surabaya and I'm looking for a good budget accommodation, I always recommend this place. The rooms are super spacious, and it's close to everything. It's just a short walk to Surabaya Zoo.

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

The room is spacious, clean, the AC is super cold, and the TV can even stream Netflix. It's also well-located and strategically located, not too far from the station.

It's well worth the price. You'll get a neat, modern, and comfortable room with top-notch service. Check-in and check-out are also very fast and efficient.

The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.

A regular hotel since its inception, strategic location, delicious hotel food, clean & cool rooms since the first time I entered, friendly reception staff and explained the room options and facilities.

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

This is my umpteenth time staying at Pop Hotel and the service standards are still well maintained.