What do past guests say about Otter Hotel?

Otter Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Otter Hotel

Name: Otter Hotel
Address: 1000 600 Banff Ave, Alberta, Canada, T1L1H8, 1000 600 Banff Ave, Alberta, T1L1H8, Canada
Rating: 9.4

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9,4

/10

Exceptional

2.239 reviews

What Guests Say About Their Stay

Lauren

10,0

/ 10

Absolutely superb hotel! From the lovely reception staff (Will) who greeted us, to the great, spotlessly clean room, facilities and communal areas. All staff so friendly and helpful. There are lovely touches that make the experience great and personal, such as providing you coffee/tea of your choice for the morning, and providing tickets to use the bus to get into the main area of town if you don’t want to walk. Would absolutely recommend this hotel and I hope we can stay here again some day. A real treat, thank you!

Judy

10,0

/ 10

The otter was a very nice quiet and comfortable property. It’s close enough to downtown area and far away enough from the crowds. The convenient bus pass they give you is a nice perk, quick bus ride without car hassles. The hot tub was fabulous and I slept like a rock in the bed which I found very comfortable. I also liked the tea kettle and slightly larger frig in the room. The breakfast in the restaurant was really good. I’m glad I chose the otter.

Luis

10,0

/ 10

Everything was perfect. The hotel was very clean, the staff was extremely friendly, and the pool had an amazing view. I would definitely stay here again.

In the Area

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1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8

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Discover More About Otter Hotel

General
In Banff (Uptown District)

Location
With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff Centre for Arts and Creativity and Banff National Park Information Centre. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Upper Hot Springs.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cascade Shops - 1.4 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 1 mi
Lux Cinema Banff - 1.6 km / 1 mi
Carter-Ryan Gallery - 1.6 km / 1 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Willock & Sax Gallery - 1.6 km / 1 mi
Old Banff Cemetery - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff Canoe Club - 1.8 km / 1.1 mi
Jenny Belzberg Theatre - 1.8 km / 1.1 mi
Banff International Research Station - 1.9 km / 1.2 mi
Banff Park Museum - 2 km / 1.2 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Entertainment Facility

Common Space

Lobby

Exterior

Others

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

General

Parking
Fireplace in lobby

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Otter Hotel

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Available rooms at Otter Hotel	174
Another facilities in Otter Hotel	Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Fireplace in lobby

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?

There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Otter Hotel?

The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00

What is the star rating of Otter Hotel?

Otter Hotel is a 4.0-star hotel.

How many rooms are available at Otter Hotel?

Otter Hotel has 174 rooms in total.

Does Otter Hotel provide parking?

Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Otter Hotel

Overall Ratings & Reviews Otter Hotel

Other sources (2.239)

9,4

Exceptional

From 2.239 reviews

Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

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Traveler Reviews Otter Hotel

Number of reviews per page

Top reviews

Lauren

with Partner

10,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Judy

with Partner

10,0

/10

Reviewed 13 week(s) ago

We had a very enjoyable stay overall. The restaurant staff were particularly friendly, welcoming, and attentive throughout our visit, which made dining a real highlight. The food was also delightful, with a great selection and excellent quality. We especially appreciated the hot tub and outdoor fire pits, which provided a relaxing atmosphere and were a fantastic addition to the experience. The complimentary shuttle pass into town was also very useful and added extra convenience during our stay. While the check-in staff could have been more friendly and attentive, this did not significantly detract from our overall experience. Despite this, we were very happy with our stay and would consider returning in the future.

RONALD

10,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room is beautiful. Hot tub is incredible, with views of the mountains.

Lynn

Friends and Family with Friends

6,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

At first glance, it is a beautiful hotel at the edge of town. Then you are given a room which is so close to the room in the next building, for example A to B, across from it that you could almost pass a cup of coffee from your balcony to their balcony, so there is no privacy at all in many of the rooms. Those rooms also have no view whatsoever. There is inadequate shelving for clothes storage or toiletry storage. And the worst thing is that there is no soundproofing. We could hear every word that individuals said in the hallway, including before seven in the morning and after 10 in the evening. I really could not recommend staying at this hotel.

Christopher

with Partner

10,0

/10

Reviewed 13 week(s) ago

SHMUEL

Friends and Family with Friends

10,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very good hotel good staf

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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