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Otter Hotel

Hotels
9,4
/10
Exceptional
1.970 reviews

What Guests Say About Their Stay

Timothy

10,0
/ 10
Heated underground parking was great. The hot tubs are wonderful to warm up after a day of snowboarding. Staff was friendly and helpful. The Otter was great!

William

10,0
/ 10
Amazing staff, location, and property/amenities. Will be staying there again when in Banff.

Joanne

10,0
/ 10
Fantastic stay. We loved the room and amenities. Real in room cofffee with fresh cream or milk. Nice touch. Enjoyed the Outdoor hot pools, big pools not tiny hot tubs, looking up at the mountains. Used them everyday. The property is a ways from downtown but the free roam bus passes save your parking worries. We did not use the restaurant so can’t comment on that. Indoor parking in the parkade makes it super easy too! Highly recommend this property.
In the Area
See Map
1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8
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Lobby Otter Hotel
Lobby 2 Otter Hotel

Discover More About Otter Hotel

General


Near Tunnel Mountain

Location


With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 3.6 mi (5.8 km) from Upper Hot Springs and 3.6 mi (5.8 km) from Banff Gondola.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff International Research Station - 1.9 km / 1.2 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities


Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms


Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool Otter Hotel
Swimming Pool
Fitness Center Otter Hotel
Fitness Center
Lobby Otter Hotel
Lobby
Exterior Otter Hotel
Exterior
Others Otter Hotel
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Otter Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Otter Hotel
174
Another facilities in Otter Hotel
Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Free WiFi

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?
There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Otter Hotel?
The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Otter Hotel?
Otter Hotel is a 4.0-star hotel.
How many rooms are available at Otter Hotel?
Otter Hotel has 174 rooms in total.
Does Otter Hotel provide parking?
Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Otter Hotel

Overall Ratings & Reviews Otter Hotel

Other sources (1.970)
9,4
Exceptional
From 1.970 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Timothy
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Heated underground parking was great. The hot tubs are wonderful to warm up after a day of snowboarding. Staff was friendly and helpful. The Otter was great!
William
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff, location, and property/amenities. Will be staying there again when in Banff.
avram
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Zheyuan
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

hot tub is a bit small.
Joanne
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic stay. We loved the room and amenities. Real in room cofffee with fresh cream or milk. Nice touch. Enjoyed the Outdoor hot pools, big pools not tiny hot tubs, looking up at the mountains. Used them everyday. The property is a ways from downtown but the free roam bus passes save your parking worries. We did not use the restaurant so can’t comment on that. Indoor parking in the parkade makes it super easy too! Highly recommend this property.
Read More
Quintin
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff and service. We were early to check in so they let us use the hot tubs and rushed to get our room ready early for no extra charge. Heated underground parking was a great benefit
Abdelasiz
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great time!
Tanya
icon-with Friends
with Friends
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Architectural details were beautiful, hot tub is great! Went to Good Folk for breakfast and it was sooo delicious, as was the excellent happy hour at Sudden Sally just next door.
Romir
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice staff, very clean.
Josiely Marry
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything is perfect! Love this hotel!
Yolanda
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Otter Hotel was very pleasant. The rooms were clean and comfortable. The hotel staff was friendly and helped with restaurant suggestions and provided umbrellas on a rainy day. There was plenty of parking in the heated garages. The ski lockers were very convenient. The coffee and hot chocolate amenities are a very nice touch. Our family ate dinner at the restaurant on site one evening. The food was just "ok" and a bit pricey. We preferred the breakfast and lunch at the sister property right next door at Sudden Sally. It is a 40 minute drive Lake Louise ski resort and a 20 minute drive to Sunshine ski. Overall, I would stay here again and recommend this hotel.
Read More
Jeff
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was terrific, easy underground parking, spa like roof top hot tub area with many gas fire pits. It's a bit further down the Banff strip then others but not a big deal.
Ehud
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

perfect hotel, great design, great service easy to get to the ski resorts highly reccomended
Nancy
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful aesthetic, great food in restaurants, loved the rooftop hot pools.
Lillian
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ski slopes reached by car. Locqtion in Banff is good for sights,restaurants,some hikes.
Rachel
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were given a complimentary 3-day bus pass and schedule to get around downtown, which relieved so much pressure having to worry about parking when wanting to get to our restaurant which was in a more central part of town. This also would be great if staying longer and utilizing it for getting to the ski hills. The hotel was beautiful and clean with easy access to parking and restaurants on the property which were both fantastic. While there isn't a room service option is is very quick and easy to order ahead and pick up take-away from both restaurants. Great stay!
Read More
Prathamesh
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were great, spacious & ski slopes were easy to access through Roam transit.
Zena
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay
Jerri
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has a greay outdoor heated pool area with gas fire pits and coaches. Modern rooms.
Claudio
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent experience! Great customer service, modern facilities and amazing restaurant.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Otter Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Otter Hotel

Other sources (1.970)
9,4
Exceptional
From 1.970 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Timothy
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Heated underground parking was great. The hot tubs are wonderful to warm up after a day of snowboarding. Staff was friendly and helpful. The Otter was great!
William
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff, location, and property/amenities. Will be staying there again when in Banff.
avram
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was great
Zheyuan
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

hot tub is a bit small.
Joanne
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic stay. We loved the room and amenities. Real in room cofffee with fresh cream or milk. Nice touch. Enjoyed the Outdoor hot pools, big pools not tiny hot tubs, looking up at the mountains. Used them everyday. The property is a ways from downtown but the free roam bus passes save your parking worries. We did not use the restaurant so can’t comment on that. Indoor parking in the parkade makes it super easy too! Highly recommend this property.
Read More
Quintin
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff and service. We were early to check in so they let us use the hot tubs and rushed to get our room ready early for no extra charge. Heated underground parking was a great benefit
Abdelasiz
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great time!
Tanya
icon-with Friends
with Friends
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Architectural details were beautiful, hot tub is great! Went to Good Folk for breakfast and it was sooo delicious, as was the excellent happy hour at Sudden Sally just next door.
Romir
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice staff, very clean.
Josiely Marry
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything is perfect! Love this hotel!
Yolanda
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Otter Hotel was very pleasant. The rooms were clean and comfortable. The hotel staff was friendly and helped with restaurant suggestions and provided umbrellas on a rainy day. There was plenty of parking in the heated garages. The ski lockers were very convenient. The coffee and hot chocolate amenities are a very nice touch. Our family ate dinner at the restaurant on site one evening. The food was just "ok" and a bit pricey. We preferred the breakfast and lunch at the sister property right next door at Sudden Sally. It is a 40 minute drive Lake Louise ski resort and a 20 minute drive to Sunshine ski. Overall, I would stay here again and recommend this hotel.
Read More
Jeff
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was terrific, easy underground parking, spa like roof top hot tub area with many gas fire pits. It's a bit further down the Banff strip then others but not a big deal.
Ehud
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

perfect hotel, great design, great service easy to get to the ski resorts highly reccomended
Nancy
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful aesthetic, great food in restaurants, loved the rooftop hot pools.
Lillian
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ski slopes reached by car. Locqtion in Banff is good for sights,restaurants,some hikes.
Rachel
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were given a complimentary 3-day bus pass and schedule to get around downtown, which relieved so much pressure having to worry about parking when wanting to get to our restaurant which was in a more central part of town. This also would be great if staying longer and utilizing it for getting to the ski hills. The hotel was beautiful and clean with easy access to parking and restaurants on the property which were both fantastic. While there isn't a room service option is is very quick and easy to order ahead and pick up take-away from both restaurants. Great stay!
Read More
Prathamesh
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were great, spacious & ski slopes were easy to access through Roam transit.
Zena
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay
Jerri
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has a greay outdoor heated pool area with gas fire pits and coaches. Modern rooms.
Claudio
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent experience! Great customer service, modern facilities and amazing restaurant.
Number of reviews per page
20
40