Otter Hotel

Hotels
9,4
/10
Exceptional
293 reviews

What Guests Say About Their Stay

Jonathon

10,0
/ 10
An overall incredible hotel experience!! Big ol’ hot tubs with tons of space for several groups with insane mountain views! Coffee program was delightful. Special shout out to Dave who was an absolute pleasure checking us in and helping set our Banff trip off on such a positive note! Also, we read some reviews that made us concerned about the heating units in the room, but they really didn’t bother our group of 4 at all. We adjusted the angle of the fan and the noise didn’t wake us up at all. We all agreed we would love to come back to Banff and would 100% stay at the Otter Hotel again! Such a high end experience for a reasonable price!

Stephanie

10,0
/ 10
Room was stunning, the hot tubs were fantastic, would come back in a heartbeat! Also totally loved the restaurant! We had a fantastic breakfast. 10/10 on everything!

Monica

10,0
/ 10
The room, amenities and location are perfect! Check in and check out was easy.
In the Area
See Map
1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
In Banff (Uptown District)
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What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8
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Lobby Otter Hotel
Lobby 2 Otter Hotel

Discover More About Otter Hotel

General


In Banff (Uptown District)

Location


With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 1 mi (1.7 km) from Banff Centre for Arts and Creativity.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi
Whyte Museum of the Canadian Rockies - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities


Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms


Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool Otter Hotel
Swimming Pool
Fitness Center Otter Hotel
Fitness Center
Lobby Otter Hotel
Lobby
Exterior Otter Hotel
Exterior
Others Otter Hotel
Others

General

  • Parking
  • Fireplace in lobby

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Storage

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Otter Hotel

Important Note
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Otter Hotel
174
Another facilities in Otter Hotel
Parking, Fireplace in lobby, Smoke-free area, Multilingual staff, 24-hour Receptionist

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?
There are top facilites at Otter Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Otter Hotel?
The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Otter Hotel?
Otter Hotel is a 4.0-star hotel.
How many rooms are available at Otter Hotel?
Otter Hotel has 174 rooms in total.
What do past guests say about Otter Hotel?
Otter Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Otter Hotel

9,4
Exceptional
From 293 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Jonathon
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

An overall incredible hotel experience!! Big ol’ hot tubs with tons of space for several groups with insane mountain views! Coffee program was delightful. Special shout out to Dave who was an absolute pleasure checking us in and helping set our Banff trip off on such a positive note! Also, we read some reviews that made us concerned about the heating units in the room, but they really didn’t bother our group of 4 at all. We adjusted the angle of the fan and the noise didn’t wake us up at all. We all agreed we would love to come back to Banff and would 100% stay at the Otter Hotel again! Such a high end experience for a reasonable price!
Read More
Adam
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was helpful and pool was great, room was fine. Had to request more facial tissue and body wash. Broken tea kettle (fixed by a great staff member). For the price I would stay closer to Downtown Banff next time.
Stephanie
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was stunning, the hot tubs were fantastic, would come back in a heartbeat! Also totally loved the restaurant! We had a fantastic breakfast. 10/10 on everything!
Monica
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room, amenities and location are perfect! Check in and check out was easy.
Travis
icon-Leisure
Leisure
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, staff were extremely helpfully met the owner super down to Earth wonderful guy. Hot pool was super relaxing!
Tina
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room Lots of amenities Good location Easy to get to town Great food
Kristel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything we had asked the staff for they accommodated.
Simon
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All staff we encountered including housekeeping were friendly and helpful. The room and entire facility was clean and modern.
Lyudmila
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was disappointed with my stay at Otter. The heater in the room was very loud, which made it difficult to relax. Housekeeping appeared to be doing a minimal job, and the room did not feel properly cleaned. The reception staff seemed insincere and unfriendly. Basic amenities such as coffee and tea were not provided, and we were asked to use the sauna and pool in our boots because slippers were not available. The food selection was limited, with few healthy options. Additionally, the room did not feel secure because the door opens directly into the yard. Overall, the stay did not meet expectations for comfort, cleanliness, or safety.
Read More
Krishna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best place to stay at Banff
John
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice staff, I enjoyed the daily coffee/tea restocking!
Linsey
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spotless, ambience, pool, coffee superb
Garrett
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel 🏨 it self was perfect for us , the room was super clean 👌 the employees were very helpful 👌 the hottube and the sauna 👌 was amazing 👏 thank you for making our stay memorable 😀
Micheline
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice. Outdoor spa/patio sauna was amazing on the roof top! Complimentary coffee was delicious!
Efraim
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every thing was excellent
Eliana
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great and hotel is beautiful, we just had a few things that for the price we
Richard
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, good location.
Stacey
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was nice and the hot tubs and sauna were great. I wish there was a chest of drawers or a luggage rack. The heated parking garage was a nice touch.
Laura
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great minus the elevator 😅
Harman
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Otter Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 293 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Jonathon
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

An overall incredible hotel experience!! Big ol’ hot tubs with tons of space for several groups with insane mountain views! Coffee program was delightful. Special shout out to Dave who was an absolute pleasure checking us in and helping set our Banff trip off on such a positive note! Also, we read some reviews that made us concerned about the heating units in the room, but they really didn’t bother our group of 4 at all. We adjusted the angle of the fan and the noise didn’t wake us up at all. We all agreed we would love to come back to Banff and would 100% stay at the Otter Hotel again! Such a high end experience for a reasonable price!
Read More
Adam
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was helpful and pool was great, room was fine. Had to request more facial tissue and body wash. Broken tea kettle (fixed by a great staff member). For the price I would stay closer to Downtown Banff next time.
Stephanie
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was stunning, the hot tubs were fantastic, would come back in a heartbeat! Also totally loved the restaurant! We had a fantastic breakfast. 10/10 on everything!
Monica
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room, amenities and location are perfect! Check in and check out was easy.
Travis
icon-Leisure
Leisure
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, staff were extremely helpfully met the owner super down to Earth wonderful guy. Hot pool was super relaxing!
Tina
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room Lots of amenities Good location Easy to get to town Great food
Kristel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything we had asked the staff for they accommodated.
Simon
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All staff we encountered including housekeeping were friendly and helpful. The room and entire facility was clean and modern.
Lyudmila
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was disappointed with my stay at Otter. The heater in the room was very loud, which made it difficult to relax. Housekeeping appeared to be doing a minimal job, and the room did not feel properly cleaned. The reception staff seemed insincere and unfriendly. Basic amenities such as coffee and tea were not provided, and we were asked to use the sauna and pool in our boots because slippers were not available. The food selection was limited, with few healthy options. Additionally, the room did not feel secure because the door opens directly into the yard. Overall, the stay did not meet expectations for comfort, cleanliness, or safety.
Read More
Krishna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best place to stay at Banff
John
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice staff, I enjoyed the daily coffee/tea restocking!
Linsey
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spotless, ambience, pool, coffee superb
Garrett
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel 🏨 it self was perfect for us , the room was super clean 👌 the employees were very helpful 👌 the hottube and the sauna 👌 was amazing 👏 thank you for making our stay memorable 😀
Micheline
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very nice. Outdoor spa/patio sauna was amazing on the roof top! Complimentary coffee was delicious!
Efraim
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Every thing was excellent
Eliana
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great and hotel is beautiful, we just had a few things that for the price we
Richard
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, good location.
Stacey
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was nice and the hot tubs and sauna were great. I wish there was a chest of drawers or a luggage rack. The heated parking garage was a nice touch.
Laura
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great minus the elevator 😅
Harman
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40