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Mercure Alameda Quito

Hotels
8,8
/10
Very Good
276 reviews

What Guests Say About Their Stay

mike
10,0
/ 10
The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Ronald
10,0
/ 10
We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Mark
10,0
/ 10
The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
In the Area
See Map
Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mercure Alameda Quito is located in area / city Quito. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Mercure Alameda Quito

Roca E4-122 & Amazonas Ave, Quito, Pichincha, Ecuador, 170517
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Discover More About Mercure Alameda Quito

Location


Mercure Alameda Quito is located in area / city Quito.

About Mercure Alameda Quito

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Alameda Quito exclusively for you.

Mercure Alameda Quito is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Alameda Quito.

All facilities in Mercure Alameda Quito

Others Mercure Alameda Quito
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Hot tub
  • Indoor pool
  • Health club
  • Garden
  • Spa
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mercure Alameda Quito

Important Note
  • Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
  • Airport shuttle fee: USD 26 per person (one-way)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Alameda Quito
144
Number of floors in Mercure Alameda Quito
10
Another facilities in Mercure Alameda Quito
Shops, Romantic proposal packages, Hot tub, Indoor pool, Health club

Frequently asked question in Mercure Alameda Quito

What are available facilities at Mercure Alameda Quito?
There are top facilites at Mercure Alameda Quito such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Alameda Quito?
The standard check-in time at Mercure Alameda Quito is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mercure Alameda Quito provide breakfast?
Yes, Mercure Alameda Quito provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Alameda Quito?
Mercure Alameda Quito is a 5.0-star hotel.
How many floors does Mercure Alameda Quito have?
Mercure Alameda Quito has 10 floors.
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More Reviews from Other Guests in Mercure Alameda Quito

Overall Ratings & Reviews Mercure Alameda Quito

Other sources (276)
8,8
Very Good
From 276 reviews
Cleanliness

9,4

Room Comfort

8,8

Location

8,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Alameda Quito

Number of reviews per page
20
40
Top reviews
Jerzy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
LENROY
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable room.
Jerzy
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice rooms, nice spa but cold water jets didn't work in the thermal shower
mike
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Fernando
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Le Falta Entrenar a su personal Septiembre de 2025 Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas. Durante mi estadía: 1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección. 2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker. 3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida. Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.
Read More
Natalia
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location, customer service, price is convenient
Cynthia
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didnt like - no heat
Melissa
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these. The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower. Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days. Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above. Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
Read More
Edwin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.
David
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very comfortable room, very helpful staff, great service.
Ronald
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Alan
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
Read More
Sanjit
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

About 40 minutes from airport. Great staff, decent breakfast
Sanjit
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Lielani
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

.
Sandra
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I highly recommend this hotel Mercure in Quito! Everyone was so friendly ,hotel restaurant and bakery was top notch! We felt very secured in hotel and around area. The only thing that was a minus for us was that our toddler couldn’t use the pool it doesn’t specify the age on site. The manager was very helpful and instead upgraded us to a bigger place!!!
Read More
FELIX
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended
Martin
icon-Business
Business
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excelent
Thompson
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

nice hotel
Number of reviews per page
20
40

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Overall Ratings & Reviews Mercure Alameda Quito

Other sources (276)
8,8
Very Good
From 276 reviews
Cleanliness

9,4

Room Comfort

8,8

Location

8,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Alameda Quito

Number of reviews per page
20
40
Top reviews
Jerzy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
LENROY
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable room.
Jerzy
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice rooms, nice spa but cold water jets didn't work in the thermal shower
mike
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Fernando
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Le Falta Entrenar a su personal Septiembre de 2025 Lindo hotel pero le falta entretamiento al personal para ser verdaderamente de 5 estrellas. Durante mi estadía: 1- la housekeeper tocó una vez y en seguida abrió la puerta a las 7:30 AM para decir que quería hacer una inspección. 2- el SPA no tiene personal fijo asi que tuve que esperar 10 minutos para que me den una toalla y una llave para el locker. 3- Al final de la estadía, mientras esperaba a mi familia en un sofa en un lobby trasero, agentes de seguridad me dijeron que debía irme a otro sofa porque esa zona es restringida. Sin embargo, no hay ninguna señal escrita que indique zona restringida. Un poquito de atencion a detalles les convendria para que puedan alcanzar un verdadero 5 estrellas.
Read More
Natalia
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location, customer service, price is convenient
Cynthia
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didnt like - no heat
Melissa
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel claims to provide 5 Star amenities even though there was no air conditioning in the room - and not even a ceiling fan to circulate the air. The only option was to open windows, which meant hearing all of the city noise (cars, drunk people at night shouting/singing in the street, and sounds of the city). The room also didn't have a fridge provided, and there was no iron & ironing board present, but we had to specially request these. The shower in our original room wouldn't switch off and almost flooded the bathroom - after switching rooms, the hot water even in our second room would take 5 minutes to heat up before each shower. Rooms were very rundown, clearly in need of an update, and were not cleaned appropriately over several days. Cleaners hoovering at 7.30am waking us up - also lots of banging noise from the ceiling which we could only assume was weights being dropped in the gym above. Staff claims to speak English fluently but there were several misunderstandings which caused us problems throughout our stay (especially with Taxis being arranged for destinations we never said we were going to!). We were not advised at the time of booking that shower caps were mandatory to use the pools AND that the hotel would charge $5 each for them instead of providing them to guests for free as part of the hotel. No other hotel in Quito made this mandatory. There was also a mandatory 10% tip added to every bill without our consent and without us being told!!!
Read More
Edwin
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on.
David
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very comfortable room, very helpful staff, great service.
Ronald
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We stayed at a superior king suite from June 5-12. The GEM of this 5-star hotel was the STAFF. They were genuinely friendly, never hesitated to help, and were very professional. Transport service from airport was arranged by hotel and was reasonable ($31 one way per shuttle). The facility was very clean and our suite very spacious and comfortable. Hot breakfast was included and provided wide selection. I wished the hotel had AC but fortunately, Quito has "cold" weather this month, so, opening the windows helped (we were on the 5th floor). The hotel is walking distance to the La Mariscal craft market, Plaza Foch, El Ejido park, and Santa Clara market. There is quite a lot of restaurants, coffee shops, and groceries in the area. Taxi to Old town was about $3-4. One strange thing we observed in Quito was after 8 pm, the streets were devoid of people and hotel residents were not encouraged to roam the streets bec of perceived danger. But during the day, the streets were vibrant. My wife and I enjoyed our visit to Quito.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious.
Alan
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great.
Read More
Sanjit
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

About 40 minutes from airport. Great staff, decent breakfast
Sanjit
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here
Lielani
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

.
Sandra
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I highly recommend this hotel Mercure in Quito! Everyone was so friendly ,hotel restaurant and bakery was top notch! We felt very secured in hotel and around area. The only thing that was a minus for us was that our toddler couldn’t use the pool it doesn’t specify the age on site. The manager was very helpful and instead upgraded us to a bigger place!!!
Read More
FELIX
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended
Martin
icon-Business
Business
10,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excelent
Thompson
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

nice hotel
Number of reviews per page
20
40