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The Mill Hotel & Spa

Hotels
Finding rooms for you...
8,8
/10
Very Good
2.332 reviews

What Guests Say About Their Stay

Jo

10,0
/ 10
Beautiful stay and we both love coming here. Staff are extremely helpful and friendly, recognise us now too . That’s so welcoming and we highly recommend staying here. Chester is a lovely place to visit you will not be disappointed Regards, Jo and Paul

Mary

10,0
/ 10
Front Desk Staff were very helpful. When I didn’t have the correct charger for my phone, they kindly lent me one, when that wouldn’t work, a member of staff personally lent me hers !

Stephen

10,0
/ 10
Good help full staff ideal location for exploring Chester and the surrounding areas. One negative it's not the easiest car park to find
In the Area
See Map
Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Lobby The Mill Hotel & Spa
Lobby 2 The Mill Hotel & Spa

Discover More About The Mill Hotel & Spa

General


Near Chester City Walls

Location


With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi
Old Dee Bridge - 1.3 km / 0.8 mi
Chester Racecourse - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 55.8 km / 34.7 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Mill Hotel & Spa

Bar, Cafe and Lounge The Mill Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?
There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mill Hotel & Spa?
The Mill Hotel & Spa is a 3.0-star hotel.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5 floors.
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More Reviews from Other Guests in The Mill Hotel & Spa

Overall Ratings & Reviews The Mill Hotel & Spa

Other sources (2.332)
8,8
Very Good
From 2.332 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Tamar
icon-
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall stay was ok and staff were friendly and professional. Very handy for station and city centre Room was quite small and squeezing round bathroom door was awkward. Mattress was too hard.
Jo
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful stay and we both love coming here. Staff are extremely helpful and friendly, recognise us now too . That’s so welcoming and we highly recommend staying here. Chester is a lovely place to visit you will not be disappointed Regards, Jo and Paul
Jennifer
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely stay. Room clean and spacious. Door lock a little temperamental. Close to the centre and right on the canal. Quiet and peaceful. Breakfast was fresh and very good with lots of hot and cold options. Staff were friendly. The onsite restaurant is very good for dinner.
Wyn
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean though needed a bit of TLC, (window handle was hanging off, just needed screwing back up) staff were fantastic, nothing a problem. Bar and breakfast were both super.
Lisa
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely friendly staff. Hotel very tired and rooms need a good clean and refurb. Wouldn’t rush back.
Mike
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The “ public “ areas of the hotel were very modern and inviting. The reception area was spacious and well appointed. The staff friendly and helpful. The restaurant/breakfast room was large and well laid out. The breakfast was good, a bit short on cereal choice, but the selection of cooked foods was very good. The bar was a pleasant place to sit and enjoy the wide range of drinks and bar food. Our room however, was a very different matter. The bedroom area was small with limited storage. The mattress was not very comfortable, somewhat on the lumpy side. The on-suite was straight out of the ‘70’s. The over bath shower was fed from the taps so every time it was used or turned off the flow and temperature had to be reset, time consuming and frustrating. The condition of our room did detract from the enjoyment of our stay, which is a pity, because the hotel is in a great location, a short walk from the city centre. Parking is also available, at a price.
Read More
Debbie
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel well placed for a walk into Chester Hotel clean and staff very helpful Good breakfast and restaurant staff very friendly and helpful
Joanne
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lovely traditional hotel in a central location with excellent facilities.
Melvyn
icon-with Friends
with Friends
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place but the “deluxe” room was dated, no fridge and the window seal was broken so cold air blowing in badly and practically zero sound reduction meant listening to everyone’s conversations walking past outside. Only one light fixture working in the room. Extractor in the bathroom was pretty useless, rendering the mirror useless even 30 mins later. Toilet flush made more noise than a tractor starting. Pool was great though. Nice breakfast too. If they could fix these basic things it’d improve the experience.
Read More
amanda
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely modern hotel, great location, staff excellent and nothing too much trouble. Breakfast was good except for occasionally bacon wasn't cooked enough
Waren
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel within walking distance of the train station and town centre. Large room..which would benefit from a set of drawers though! Shower pressure wasn't great but overall we enjoyed our stay. Breakfast was nice but no pastries etc...if you didn't want a cooked one there wasn't much else. Good value...quiet location....we were glad not to be in the city centre on a Saturday night! Pool was lovely after a day of shopping.
Read More
Mary
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front Desk Staff were very helpful. When I didn’t have the correct charger for my phone, they kindly lent me one, when that wouldn’t work, a member of staff personally lent me hers !
Kate
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great the room was nice and clean
James
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Tal
icon-
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good variety of cerals, drinks and hotfood, as well as fruit
Stephen
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good help full staff ideal location for exploring Chester and the surrounding areas. One negative it's not the easiest car park to find
Tracey
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean , comfy bed , breakfast was not great , very raw looking bacon , sausages undercooked and not very hot.lady at the press cooked my sausages again in the kitchen , and we ordered poach eggs that were fresh. Breaskfast was a let down , but overall stay was good .
Matthew
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dated. Spa full of screaming kids.
Stephen
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel in a great location. Very friendly staff. Fantatsic full breakfast imcluded.
Paul
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our standard double room was pretty small and the ensuite was small and definitely 'a bit tired'. Room cleaning (specifically the toilet pan) wasn't very good. The bar was fine and the bar food was good. Breakfast was unlimited, but wasn't the best we've had. The grilled tomatoes were under-cooked and the toast was completely unwarmed on one side (on each of our 3 days). The staff were friendly and efficient. The hotel location, next to the elevated main road, isn't idyllic, but there are a couple of good pubs a short distance along the canal (out of town). However, the location is a great spot from which to explorer Chester on foot. The car park costs £12 per day but was vital.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Mill Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Mill Hotel & Spa

Other sources (2.332)
8,8
Very Good
From 2.332 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Tamar
icon-
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall stay was ok and staff were friendly and professional. Very handy for station and city centre Room was quite small and squeezing round bathroom door was awkward. Mattress was too hard.
Jo
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful stay and we both love coming here. Staff are extremely helpful and friendly, recognise us now too . That’s so welcoming and we highly recommend staying here. Chester is a lovely place to visit you will not be disappointed Regards, Jo and Paul
Jennifer
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely stay. Room clean and spacious. Door lock a little temperamental. Close to the centre and right on the canal. Quiet and peaceful. Breakfast was fresh and very good with lots of hot and cold options. Staff were friendly. The onsite restaurant is very good for dinner.
Wyn
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean though needed a bit of TLC, (window handle was hanging off, just needed screwing back up) staff were fantastic, nothing a problem. Bar and breakfast were both super.
Lisa
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely friendly staff. Hotel very tired and rooms need a good clean and refurb. Wouldn’t rush back.
Mike
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The “ public “ areas of the hotel were very modern and inviting. The reception area was spacious and well appointed. The staff friendly and helpful. The restaurant/breakfast room was large and well laid out. The breakfast was good, a bit short on cereal choice, but the selection of cooked foods was very good. The bar was a pleasant place to sit and enjoy the wide range of drinks and bar food. Our room however, was a very different matter. The bedroom area was small with limited storage. The mattress was not very comfortable, somewhat on the lumpy side. The on-suite was straight out of the ‘70’s. The over bath shower was fed from the taps so every time it was used or turned off the flow and temperature had to be reset, time consuming and frustrating. The condition of our room did detract from the enjoyment of our stay, which is a pity, because the hotel is in a great location, a short walk from the city centre. Parking is also available, at a price.
Read More
Debbie
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel well placed for a walk into Chester Hotel clean and staff very helpful Good breakfast and restaurant staff very friendly and helpful
Joanne
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lovely traditional hotel in a central location with excellent facilities.
Melvyn
icon-with Friends
with Friends
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place but the “deluxe” room was dated, no fridge and the window seal was broken so cold air blowing in badly and practically zero sound reduction meant listening to everyone’s conversations walking past outside. Only one light fixture working in the room. Extractor in the bathroom was pretty useless, rendering the mirror useless even 30 mins later. Toilet flush made more noise than a tractor starting. Pool was great though. Nice breakfast too. If they could fix these basic things it’d improve the experience.
Read More
amanda
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely modern hotel, great location, staff excellent and nothing too much trouble. Breakfast was good except for occasionally bacon wasn't cooked enough
Waren
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel within walking distance of the train station and town centre. Large room..which would benefit from a set of drawers though! Shower pressure wasn't great but overall we enjoyed our stay. Breakfast was nice but no pastries etc...if you didn't want a cooked one there wasn't much else. Good value...quiet location....we were glad not to be in the city centre on a Saturday night! Pool was lovely after a day of shopping.
Read More
Mary
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front Desk Staff were very helpful. When I didn’t have the correct charger for my phone, they kindly lent me one, when that wouldn’t work, a member of staff personally lent me hers !
Kate
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was great the room was nice and clean
James
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Tal
icon-
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good variety of cerals, drinks and hotfood, as well as fruit
Stephen
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good help full staff ideal location for exploring Chester and the surrounding areas. One negative it's not the easiest car park to find
Tracey
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean , comfy bed , breakfast was not great , very raw looking bacon , sausages undercooked and not very hot.lady at the press cooked my sausages again in the kitchen , and we ordered poach eggs that were fresh. Breaskfast was a let down , but overall stay was good .
Matthew
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dated. Spa full of screaming kids.
Stephen
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel in a great location. Very friendly staff. Fantatsic full breakfast imcluded.
Paul
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our standard double room was pretty small and the ensuite was small and definitely 'a bit tired'. Room cleaning (specifically the toilet pan) wasn't very good. The bar was fine and the bar food was good. Breakfast was unlimited, but wasn't the best we've had. The grilled tomatoes were under-cooked and the toast was completely unwarmed on one side (on each of our 3 days). The staff were friendly and efficient. The hotel location, next to the elevated main road, isn't idyllic, but there are a couple of good pubs a short distance along the canal (out of town). However, the location is a great spot from which to explorer Chester on foot. The car park costs £12 per day but was vital.
Read More
Number of reviews per page
20
40