The Tower Hotel, by Thistle

the rooms were hot at least they gave a fan to cool the room a bit , excellent location and great food at vicinity restaurant , the bath tub was kinda high too for seniors

The Tower Hotel is conveniently located to the underground station and has a beautiful walkable area! The view is amazing!!

Absolute shambles from start to finish. I stayed at this hotel with two colleagues. The check in process was a joke, it took 45 minutes in the end, during which they couldn't find my booking. The charged me again for breakfast I'd already paid for. The staff were unapologetic, unprofessional and irritating, not listening and they seemed to find it funny that it took so long. The room was dated and the bathroom from. The water didn't drain at all and I couldn't be bothered complaining as the staff were so useless. There was mould and broken tiles around the bath. The following morning, they tried to charge my colleague again for the room which l'd already paid for and refused to believe him. Breakfast was ok but for £25 l'd expect fresh rather then frozen fruit and for this price, instant coffee is a joke. There are many, many better options in London. Don't bother.

The view was excellent for the Tower Bridge especially at night. The room needed maintenance, the shower/ bathtub and sink takes forever to drain, and you literally has to HOLD the lever down for a long time in order for the toilet to completely flushed. This property doesn't have a GYM, you have to walk about 20 mins to a gym apparently they partner with. Checking in was great as they have self serve machine and checking out takes less than a minute. I kept encountering house keeping staff opening the door even though I have the " do not disturb" lights on during the day luckily I put the chain on the door. And be really careful when booking as they have a no cancellation policy meaning the minute you book you will be staying there.

Excellent hotel in great location and wonderful view but very tired now and in need of a full refurbishment

The view is amazing. My daughter had a larger window rm933 with a Tower Bridge view that was spectacular. The only challenge was trying to keep the room cool. They offer fans which is helpful. I had a corner room that was smaller with a smaller window. It didn’t seem to get as hot and had the same great view. Rm953 we all agreed the view was worth it! The breakfast was delicious and the staff was always very helpful

Terrible visit, no key card, only one towel, not helpful staff, breakfast really expensive

Best location but hardware is bellow average. Ac is not working 2 nights as we stay.

I had difficulty figuring out how to turn on the shower and the room was freezing. Since I was only staying one night I didn't bother the staff as they had not been helpful on my arrival after a very long and tiring trip.

Property is undergoing renovation so it was a little hectic. AC was not working but opening a window and utilizing the supplied fan was adequate. Bathroom threshold was damaged and a possible splinter hazard. In house restaurants were a pleasant experience. A fire evacuation occurred during check-in but the staff handled it professionally. The concierge staff was excellent. Overall a worthwhile experience I would repeat.

Don’t go when it’s hot. No A/C. There’s control on the wall that was useless. I complained to staff and was told they were not hooked up 91degrees inside the room at night. Also , the place is undergoing renovations, so expect a lot of noise

Room 673 was appalling, black mould all around the bath, windowsill was dirty and stained, tiles in the bathroom were broken, cracked and had been covered in lumpy uneven grout. The mirror was smeared and dirty. TV didn’t work. Wardrobe doors were very difficult to open and close as they Diddy seem to fit properly and all the paintwork was chipped, dirty or worn away completely. Receptionist was very helpful and changed our room to 375, this was marginally better but the bed was awful, sagged in the middle, 2 nights and my back was sore! No plug for the bath and a huge crack/water mark in the ceiling. Would not recommend this hotel, absolute rip off to be honest. Only positive was a good breakfast and a helpful receptionist. The concierge was a dreadful man, we asked at reception for a usb adaptor and was told to ask the concierge, which we did, he said he didn’t have any, when we told him we were referred to him by the receptionist he said “I’m not surprised, she knows diddly squat” So unprofessional.

For.the price, no breakfast and no amenities. Older property but the staff was great

The hotel is dated and a bit far from underground All the facilities are fine

The location was fabulous - right beside Tower Bridge and the Tower of London, close to the tube and hop on hop off buses. The room was a little worn but spacious, clean and comfortable.

Another great stay . Comfy bed nice room Always our go to hotel when in London

Todo perfecto con tremenda Vista al puente, lo mejor

Such a lovely hotel. The position excellent, was lovely in the morning being able to walk straight out of the hotel and sit by the Thames watching the boats. And we had a bridge view -WOW as my grandson said when he saw it

The most stunning view of my life ! Bath tub/ shower has an incredibly high step into tub. If you have mobility problems might want to check other hotels. Everything else was perfect.

Good hotel only the room was from back side without fridge