Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

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8,4

/10

Very Good

9.243 reviews

What Guests Say About Their Stay

K***b

8,8

/ 10

The location is good, right in front of the TP, the rooms are also clean, only the parking lot is narrow so if you bring a vehicle it's a bit of a hassle.

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Khorita

8,5

/ 10

The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.

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Fajar

9,7

/ 10

The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.

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N***r

10,0

/ 10

The hotel is right across from TP and in town. It's convenient, with easy access to everything. The hotel is also comfortable and clean. We also recommend bringing your family to stay here.

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D***i

10,0

/ 10

This is my third stay here, and the location is great. The room isn't particularly large, but it's comfortable enough. The bathroom is clean, and the hot water works well. I hope the cleanliness and comfort of the rooms, along with the friendly and helpful staff, are maintained. ☺️

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Laundry service

Restaurant

Luggage storage

Elevator

Babysitting

Express check-out

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Location
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

Transportation

Car rental
Valet parking

General

AC
Smoking area

Accessibilty

Accessible parking

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

Nearby Facilities

Gift shop

Kids and Pets

Babysitting

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Set menu dinner

Frequently asked question in Bekizaar Hotel Surabaya

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (9.202)

Other sources (40)

8,5

Very Good

From 9.202 reviews

Provided by travelers on

Cleanliness

8,5

Room Comfort

8,4

Meal

8,1

Location

8,9

Service and Facilites

8,5

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (349)

Staff Friendliness (323)

Bedroom (289)

Accessibility (283)

Ambiance (279)

Bathroom (268)

Hotel Area (262)

Surroundings (258)

Check-in/out Time (207)

Taste (194)

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Traveler Reviews Bekizaar Hotel Surabaya

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Customer reviews

K***b

8,8

/10

Reviewed 2 day(s) ago

The location is good, right in front of the TP, the rooms are also clean, only the parking lot is narrow so if you bring a vehicle it's a bit of a hassle.

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Achmad

Business

10,0

/10

Reviewed 5 day(s) ago

I've stayed here twice, the service is good.

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Accommodation's Reply

06 Nov 2026

Dear Mr. Akhmad, Thank you for choosing Bekisar Hotel Surabaya as your accommodation once again. We are delighted to hear that you were satisfied with our services. Your trust in choosing us again is a great encouragement to our entire team. We look forward to welcoming you again! Sincerely, The Management Team, Bekisar Hotel Surabaya

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Bali B.

9,7

/10

Reviewed 1 week(s) ago

A good place for a holiday, the atmosphere is also good.

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Accommodation's Reply

06 Nov 2026

Dear Ms./Mrs. Bali B, Thank you for choosing Bekisar Hotel Surabaya as your accommodation during your vacation. We are delighted to hear that you enjoyed the atmosphere and comfort of our hotel. We hope your stay was a wonderful part of your trip. We look forward to welcoming you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Ain

Leisure

9,7

/10

Reviewed 2 week(s) ago

It was pleasant, the staff were friendly and very helpful, the rooms were comfortable, all the facilities worked very well.

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Accommodation's Reply

06 Nov 2026

Dear Mr./Ms. Ain A.M., Thank you for sharing your positive experience during your stay at Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with the friendliness and assistance of our staff, the comfort of your room, and the well-functioning facilities of the hotel. Your compliments motivate our entire team to continue striving to maintain the quality of our service. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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eka a.

Business

9,1

/10

Reviewed 2 week(s) ago

The location is close to the mall, McD, King Burger, PHD, and many others... Just choose where you want to go, walk 3-5 minutes to get there.

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Accommodation's Reply

06 Nov 2026

Dear Ms. Eka, Thank you for taking the time to write a positive review about Bekisar Hotel Surabaya. We are delighted to hear that you were satisfied with our hotel's excellent location, close to shopping malls, restaurants, and a variety of dining options within walking distance. We hope that our hotel's location and convenience will remain your choice for future visits to Surabaya. We look forward to welcoming you back again! Sincerely, The Management Team, Bekisar Hotel Surabaya

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Khorita

Leisure

8,5

/10

Reviewed 2 week(s) ago

The service doesn't take long, it's very fast, the staff are friendly, the facilities are now better, there's breakfast, the best.

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Accommodation's Reply

06 Nov 2026

Dear Ms. Korita, Thank you for choosing Bekisar Hotel Surabaya and sharing your positive experience during your stay with us. We are delighted to hear that you were satisfied with the prompt and friendly service from our staff, as well as the improved hotel facilities, including the breakfast service. Your compliments are an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Fajar

Leisure

9,7

/10

Reviewed 3 week(s) ago

The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Fajar, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of the hotel grounds, including the lobby, elevators, and hallways. We are also pleased that the pleasant scent in the lobby left a good impression on you. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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H***.

Leisure

8,5

/10

Reviewed 3 week(s) ago

Close to Tunjungan Plaza. Friendly and comfortable service.

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Accommodation's Reply

20 Oct 2026

Dear Mr./Ms. H*, Thank you for taking the time to write a review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service of our staff and the hotel's excellent location near Tunjungan Plaza. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Lily

Transit

8,8

/10

Reviewed 3 week(s) ago

Friendly staff, clean place, just across the street to Tunjungan Plaza, good prices.

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1 people find it helpful

Accommodation's Reply

20 Oct 2026

Dear Ms. Lily, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, the excellent location near Tunjunggan Plaza, and the reasonable price. We hope to welcome you back to Bekisar Hotel Surabaya on your next visit. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Rivana C.

Leisure

8,5

/10

Reviewed 3 week(s) ago

The service was good, greeted warmly and shown to the room.

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1 people find it helpful

Accommodation's Reply

20 Oct 2026

Dear Ms. Rivana C., Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with the service and warm welcome from our staff, as well as the assistance in showing you to your room. We hope to welcome you back in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Ajeng T. R.

9,7

/10

Reviewed 4 week(s) ago

Friendly staff, fast check-in and check-out process, strategic location 👍🏼

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Accommodation's Reply

20 Oct 2026

Dear Mr. Ajeng T. R., Thank you for taking the time to write a positive review about Bekizaar Surabaya Hotel. We are delighted to hear that the friendliness of our staff, the quick check-in and check-out process, and the hotel's excellent location made your stay enjoyable. We hope to welcome you back on your next stay. Sincerely, The Management Team, Bekizaar Surabaya Hotel

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N***r

Leisure

10,0

/10

Reviewed 5 week(s) ago

The hotel is right across from TP and in town. It's convenient, with easy access to everything. The hotel is also comfortable and clean. We also recommend bringing your family to stay here.

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2 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Mr./Ms. N*r, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the cleanliness of the hotel and appreciated our excellent location, directly opposite Tunjungan Plaza and close to various attractions in the city center. We also appreciate your suggestions for your family. We hope that Bekisar Hotel Surabaya will always be your first choice and that of your family when visiting Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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S***n

9,7

/10

Reviewed 5 week(s) ago

It is one of the hotels to choose in Surabaya.

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Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you for choosing Bekizaar Hotel Surabaya and for your kind recommendation. We are delighted to know that our hotel is one of your preferred choices when visiting Surabaya. We look forward to welcoming you again on your next visit. Warm regards, Management of Bekizaar Hotel Surabaya

Revika M.

Business

9,7

/10

Reviewed 5 week(s) ago

The staff was quite helpful during check-in and check-out.

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Accommodation's Reply

08 Oct 2026

Dear Ms. Revika M., Thank you for your review and compliments. We are delighted to know that our staff provided excellent assistance and service throughout the check-in and check-out process. We hope to welcome you back for your next stay. Sincerely, The Management Team, Bekisar Hotel Surabaya

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D***i

10,0

/10

Reviewed 6 week(s) ago

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Accommodation's Reply

08 Oct 2026

Dear Mr./Ms. D*i, Thank you for choosing Bekisar Hotel Surabaya for your third stay. We are delighted to hear that you were satisfied with the cleanliness of your room, the hot water facilities, the excellent location, and the friendly and helpful service from our staff. Your feedback and compliments encourage us to continue striving to maintain cleanliness, comfort, and quality of service. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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B***u

Leisure

9,4

/10

Reviewed 6 week(s) ago

Nice and affordable hotel right across from Tunjungan Plaza.

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Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you very much for your excellent review. We are delighted that you enjoyed your stay at our hotel. We are especially glad that you were impressed with the reasonable prices and excellent location (opposite Tunjungan Plaza). We hope to welcome you again. Thank you once again, The Surabaya Bekiza Hotel Management Team.

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A***i

Business

10,0

/10

Reviewed 6 week(s) ago

Every time I go to Surabaya, it's always the best hotel choice. Everything is within walking distance.

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1 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Valued Guests, Thank you for your continued trust in Bekisar Hotel Surabaya each time you visit Surabaya. We are delighted to hear that our hotel's excellent location and proximity to various amenities have made your stay even more comfortable. We sincerely hope to welcome you again at Bekisar Hotel Surabaya. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Verified Traveler

10,0

/10

Reviewed 6 week(s) ago

The service is excellent, and the room is quite comfortable. And it's close to everything!

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2 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you for your positive review and compliments. We are delighted to hear that you were satisfied with our service and room amenities, and appreciated Bekisar Hotel Surabaya's excellent location near many tourist attractions. We hope to welcome you back again in the future. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Verified Traveler

10,0

/10

Reviewed 6 week(s) ago

Clean, neat, friendly staff. Central point of the crowd. Love it🥰

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Accommodation's Reply

29 Sep 2026

Dear Mr./Ms. G*t, Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with the cleanliness and orderliness of the hotel and the friendly service you received from our staff. We are also glad that Bekisar Hotel Surabaya's excellent location made your stay convenient. Thank you for your compliments 🥰 We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, The Management Team, Bekisar Hotel Surabaya

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Harry I. U.

Business

6,7

/10

Reviewed 6 week(s) ago

Not soundproof. The exhaust sound lasted all night until morning, making it impossible to rest at all. The bathroom smelled damp. The AC also smelled bad.

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Accommodation's Reply

29 Sep 2026

Dear Mr. Harry I.U., Thank you for taking the time to write a review and share your experience with us. We understand the inconvenience you experienced, particularly regarding the car noise, the musty smell in the bathroom, and the uncomfortable air conditioning. We apologize for the inconvenience caused during your stay. We have taken your feedback into consideration and will contact the relevant teams immediately, specifically to check the condition of the air conditioning and the bathroom, and to find ways to reduce noise from the surrounding area of the hotel. Thank you for your feedback. We will use this information in our evaluations to improve guest comfort in the future. Sincerely, The Management Team, Begisar Hotel, Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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