eL Hotel Jakarta

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8,2
/10
Very Good
12.841 reviews

What Guests Say About Their Stay

Staff Friendliness (383)
Bedroom (359)
Variety (336)
Taste (333)

H***n

10,0
/ 10
Satisfying experience, nice location, nice room, nice staff, and family-friendly.

A***g

10,0
/ 10
I highly recommend my friends to stay at El Royal, very comfortable and satisfied.
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a***s

10,0
/ 10
Everything was good and the children were happy, especially my son who was having a birthday, thank you Hotel El.
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kristianto

8,5
/ 10
The hotel staff was very friendly and helpful. On weekends, the hotel was full, and the staff seemed to be working diligently to assist guests promptly. The family room was comfortable. Top notch for the hotel, adios amigos.
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nanda l.

10,0
/ 10
The hotel staff was very friendly. The food menu was varied, and the hotel was very clean and comfortable.
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In the Area
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Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Whiz Hotel Kelapa Gading eL Hotel Jakarta is a hotel is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby eL Hotel Jakarta
Lobby 2 eL Hotel Jakarta

Discover More About eL Hotel Jakarta

note: hotel was previously named Grand Whiz Hotel Kelapa Gading

Location


eL Hotel Jakarta is a hotel is located at West Kelapa Gading.

About eL Hotel Jakarta

Whether you are planning an event or other special occasions, eL Hotel Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, eL Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at eL Hotel Jakarta, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from eL Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

eL Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at eL Hotel Jakarta.

All facilities in eL Hotel Jakarta

Bar, Cafe and Lounge eL Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool eL Hotel Jakarta
Swimming Pool
Fitness Center eL Hotel Jakarta
Fitness Center
Functional Hall eL Hotel Jakarta
Functional Hall
Lobby eL Hotel Jakarta
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Fullboard with drinks
  • Poolside bar
  • Set menu dinner

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in eL Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

All Room Conditions are based on availability

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Jakarta
305
Number of floors in eL Hotel Jakarta
26
Another facilities in eL Hotel Jakarta
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in eL Hotel Jakarta

What are available facilities at eL Hotel Jakarta?
There are top facilites at eL Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eL Hotel Jakarta?
The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eL Hotel Jakarta provide breakfast?
Yes, eL Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eL Hotel Jakarta?
eL Hotel Jakarta is a 4.0-star hotel.
How many floors does eL Hotel Jakarta have?
eL Hotel Jakarta has 26 floors.
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More Reviews from Other Guests in eL Hotel Jakarta

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12.541)
Other sources (300)
8,3
Very Good
From 12.541 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,3

Meal

8,2

Location

8,5

Service and Facilites

8,3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (249)
Bedroom (243)
Ambiance (222)
Taste (220)
Room Space (215)
Bathroom (212)
Accessibility (210)
Variety (207)
Hotel Area (200)
Family Friendly (199)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
M***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Friendly hotel staff, delicious food 👍
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
*Dear Gentlemen/Ladies,* Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly service from our team and enjoyed the food we served. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable stay. Thank you for your excellent rating. We hope to welcome you back to él hotel Jakarta on your next visit. *Sincerely,* The Management Team, él hotel Jakarta
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
Our first hotel vacation in Jakarta. Close to MOI, within walking distance. The swimming pool is quite kid-friendly. Unfortunately, we weren't informed when the room was ready, even though we waited a long time in the lobby. Overall, it's a good place for a family vacation.
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Accommodation's Reply
29 Jul 2026
*Dear Valued Customer* Thank you for choosing él hotel Jakarta as your first vacation destination in Jakarta, and thank you for taking the time to share your stay experience. We are delighted to hear that the hotel's location near Mall of Indonesia (MOI) and its child-friendly swimming pool provided convenience for you and your family. However, we apologize for the inconvenience regarding the room availability information. We understand that waiting in the lobby without being informed that your room is ready can make the check-in experience inconvenient. This feedback is taken seriously and will be discussed with the relevant team to improve and ensure timely communication regarding room status. Thank you for your feedback and rating. We hope to welcome you and your family back to él hotel Jakarta again for an even better experience next time. *Sincerely,* The Management Team, él hotel Jakarta
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Y***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Very comfortable room and bathroom.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to give us a perfect rating and share your experience staying at El Hotel Jakarta. We are delighted to hear that you enjoyed your stay, especially the condition of the room and bathroom. Your compliments encourage our entire team to strive to provide the best service and facilities for all our guests. We hope to welcome you back on your next stay. Sincerely, The Management Team, El Hotel Jakarta
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Eti H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The rooms are spacious and nice, highly recommended for family vacations.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. Eti H., Thank you for taking the time to give us a perfect rating and share your experience at El Hotel Jakarta. We are delighted that you were impressed with our spacious and comfortable rooms and recommended El Hotel Jakarta as a suitable choice for your family vacation. Your positive review encourages our entire team to continue striving for the best service and experience. We hope to welcome you and your family back again next time and provide you with an equally impressive, or perhaps even better, experience. Sincerely, The Management Team, El Hotel Jakarta
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F***x
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I was well served at this hotel! It was absolutely great.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the service our team provided. Such positive reviews encourage our entire team to strive for the best service and create memorable experiences for all guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 2 week(s) ago
It's not very secure. Something went missing after the room was cleaned. I asked for it to be looked for, but they weren't very responsible and didn't provide any updates.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the missing items after room cleaning. We understand that this may have left you feeling uncertain and disappointed, especially when you did not receive the follow-up you expected. We appreciate your feedback and have taken this matter seriously. We will conduct further investigations with the relevant team, including evaluating our report handling process to ensure that communication and information updates to guests are improved and more responsible. We also apologize if you felt you did not receive adequate responses or updates during the search process. This is certainly not the standard of service we strive to provide to all our guests. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience on your next stay. Sincerely, The Management Team, él hotel Jakarta
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Nice hotel and nice place for shopping.
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Bapak/Ibu, Thank you for choosing éL Hotel Jakarta and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and appreciated our hotel's location, especially its convenient access to nearby shopping destinations. It is always our goal to provide our guests with a comfortable and enjoyable stay. Thank you for your positive review. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta
H***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Satisfying experience, nice location, nice room, nice staff, and family-friendly.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. H*n,** Thank you for taking the time to share your wonderful feedback and for giving eL Hotel Jakarta a perfect rating. We are delighted to know that you had a satisfying stay and enjoyed our convenient location, comfortable room, friendly staff, and family-friendly atmosphere. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay at eL Hotel Jakarta. Warm regards, Management eL Hotel Jakarta
Agung R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Friendly, comfortable, and with everything you need, come stay at El Royal!
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Accommodation's Reply
21 Jul 2026
Dear Mr. Agung R., Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service from our team. Your trust and recommendation to other guests is a great encouragement to our entire team. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel in the future. Sincerely, The Management Team, El Jakarta Hotel
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A***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I highly recommend my friends to stay at El Royal, very comfortable and satisfied.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you were comfortable and satisfied during your stay with us. Thank you for recommending our hotel to other guests. Your trust and appreciation motivate our entire team to continue striving to provide the best service. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Thank you very much management for providing me with service, I am very satisfied.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted that you were satisfied with our services. Your compliments and positive feedback are a source of pride and motivation for our entire team to continue striving to provide the best possible service to all our guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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AL MOECHAROM
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The environment is close to the mall, close to the toll gate and free from odd-even traffic.
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Accommodation's Reply
21 Jul 2026
To Mr. Al Moecalom, Thank you for choosing El Hotel Jakarta and for sharing your valuable experience. We are delighted that our hotel's strategic location added convenience to your business trip. We hope that our proximity to shopping malls and highways, along with our odd/even vehicle policy, made your stay even more valuable and comfortable. Thank you once again for your positive review and rating. We look forward to seeing you at El Hotel Jakarta on your next visit. Thank you. Sincerely, The Management of El Hotel Jakarta
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Treated so pleasantly that I will come back again.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you felt well cared for and enjoyed your stay with us. We are deeply grateful that our service has made you want to return. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel in the future and provide you with a similarly memorable experience. Sincerely, The Management Team, El Jakarta Hotel
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marie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The staff are friendly and the rooms are quite spacious according to our wishes.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Ms. Marie, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendliness of our staff and that the comfort and spaciousness of the room met your expectations. Guest satisfaction is always our top priority, and such compliments motivate our entire team to continue striving for the best service. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel next time. Sincerely, The Management Team, El Jakarta Hotel
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Enjoyed staying at this hotel, the place is clean, comfortable, and the location is strategically close to culinary spots.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that the cleanliness, comfort, and excellent location with easy access to a variety of restaurants made your stay memorable. Thank you for your excellent rating. This compliment motivates our entire team to strive for the best service and create memorable experiences for all our guests. We hope to welcome you back to él hotel Jakarta in the future. Sincerely, The Management Team, él hotel Jakarta
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G***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Easy to find dinner because it's in the same apartment complex. Comfortable & safe.
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you felt comfortable and safe during your stay with us. We are also pleased to know that our convenient location, along with a variety of restaurants nearby, made your stay easier. Thank you for your positive review. We hope to welcome you back to él hotel Jakarta on your next visit. Sincerely, The Management Team, él hotel Jakarta
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a***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Everything was good and the children were happy, especially my son who was having a birthday, thank you Hotel El.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you and your family enjoyed your stay with us, especially on your son/daughter's special birthday. We are honored to have been a part of this memorable celebration. Thank you for your kind review. We hope to welcome you and your family back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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y***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
the best is the best the food is delicious and everything is just right
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and our meals. Such positive reviews are a great expression of appreciation for our entire team and motivate us to continue striving for the best service and quality for all our guests. We hope to welcome you back to él hotel Jakarta in the future. Sincerely, *The Management Team of él hotel Jakarta*
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kristianto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful. On weekends, the hotel was full, and the staff seemed to be working diligently to assist guests promptly. The family room was comfortable. Top notch for the hotel, adios amigos.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Kristianto, Thank you for taking the time to share your experience at él Jakarta Hotel. We are delighted to hear that you enjoyed the comfort of the Family Room and the friendliness and responsiveness of our team, especially during busy weekends. Your compliments are a great encouragement to our entire team to continue providing the best service to all our guests. Thank you for your support and positive review. We hope to welcome you back to él Jakarta Hotel in the future. Sincerely, The Management Team, él Jakarta Hotel
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C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I stayed here because it's right next to a partner hospital. I was accompanying my husband for treatment, so this hotel was very helpful.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are pleased to learn that our hotel is close to Mitr Yati Hospital, making it convenient for you to visit your husband during his treatment. We hope that the comfort and services we provided will help make this period more peaceful and comfortable. We wish your husband a smooth and successful treatment. We look forward to welcoming you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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Number of reviews per page
20
40

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Lobby 4 eL Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12.541)
Other sources (300)
8,3
Very Good
From 12.541 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,3

Meal

8,2

Location

8,5

Service and Facilites

8,3

People often mention about eL Hotel Jakarta
All
Staff Friendliness (249)
Bedroom (243)
Ambiance (222)
Taste (220)
Room Space (215)
Bathroom (212)
Accessibility (210)
Variety (207)
Hotel Area (200)
Family Friendly (199)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
M***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Friendly hotel staff, delicious food 👍
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
*Dear Gentlemen/Ladies,* Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendly service from our team and enjoyed the food we served. Your compliments motivate our entire team to strive for the best service and provide every guest with a memorable stay. Thank you for your excellent rating. We hope to welcome you back to él hotel Jakarta on your next visit. *Sincerely,* The Management Team, él hotel Jakarta
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
Our first hotel vacation in Jakarta. Close to MOI, within walking distance. The swimming pool is quite kid-friendly. Unfortunately, we weren't informed when the room was ready, even though we waited a long time in the lobby. Overall, it's a good place for a family vacation.
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Accommodation's Reply
29 Jul 2026
*Dear Valued Customer* Thank you for choosing él hotel Jakarta as your first vacation destination in Jakarta, and thank you for taking the time to share your stay experience. We are delighted to hear that the hotel's location near Mall of Indonesia (MOI) and its child-friendly swimming pool provided convenience for you and your family. However, we apologize for the inconvenience regarding the room availability information. We understand that waiting in the lobby without being informed that your room is ready can make the check-in experience inconvenient. This feedback is taken seriously and will be discussed with the relevant team to improve and ensure timely communication regarding room status. Thank you for your feedback and rating. We hope to welcome you and your family back to él hotel Jakarta again for an even better experience next time. *Sincerely,* The Management Team, él hotel Jakarta
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Y***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Very comfortable room and bathroom.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to give us a perfect rating and share your experience staying at El Hotel Jakarta. We are delighted to hear that you enjoyed your stay, especially the condition of the room and bathroom. Your compliments encourage our entire team to strive to provide the best service and facilities for all our guests. We hope to welcome you back on your next stay. Sincerely, The Management Team, El Hotel Jakarta
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Eti H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The rooms are spacious and nice, highly recommended for family vacations.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. Eti H., Thank you for taking the time to give us a perfect rating and share your experience at El Hotel Jakarta. We are delighted that you were impressed with our spacious and comfortable rooms and recommended El Hotel Jakarta as a suitable choice for your family vacation. Your positive review encourages our entire team to continue striving for the best service and experience. We hope to welcome you and your family back again next time and provide you with an equally impressive, or perhaps even better, experience. Sincerely, The Management Team, El Hotel Jakarta
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F***x
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I was well served at this hotel! It was absolutely great.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the service our team provided. Such positive reviews encourage our entire team to strive for the best service and create memorable experiences for all guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 2 week(s) ago
It's not very secure. Something went missing after the room was cleaned. I asked for it to be looked for, but they weren't very responsible and didn't provide any updates.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the missing items after room cleaning. We understand that this may have left you feeling uncertain and disappointed, especially when you did not receive the follow-up you expected. We appreciate your feedback and have taken this matter seriously. We will conduct further investigations with the relevant team, including evaluating our report handling process to ensure that communication and information updates to guests are improved and more responsible. We also apologize if you felt you did not receive adequate responses or updates during the search process. This is certainly not the standard of service we strive to provide to all our guests. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience on your next stay. Sincerely, The Management Team, él hotel Jakarta
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Nice hotel and nice place for shopping.
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Bapak/Ibu, Thank you for choosing éL Hotel Jakarta and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and appreciated our hotel's location, especially its convenient access to nearby shopping destinations. It is always our goal to provide our guests with a comfortable and enjoyable stay. Thank you for your positive review. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta
H***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Satisfying experience, nice location, nice room, nice staff, and family-friendly.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. H*n,** Thank you for taking the time to share your wonderful feedback and for giving eL Hotel Jakarta a perfect rating. We are delighted to know that you had a satisfying stay and enjoyed our convenient location, comfortable room, friendly staff, and family-friendly atmosphere. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay at eL Hotel Jakarta. Warm regards, Management eL Hotel Jakarta
Agung R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Friendly, comfortable, and with everything you need, come stay at El Royal!
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Accommodation's Reply
21 Jul 2026
Dear Mr. Agung R., Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service from our team. Your trust and recommendation to other guests is a great encouragement to our entire team. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel in the future. Sincerely, The Management Team, El Jakarta Hotel
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A***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I highly recommend my friends to stay at El Royal, very comfortable and satisfied.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you were comfortable and satisfied during your stay with us. Thank you for recommending our hotel to other guests. Your trust and appreciation motivate our entire team to continue striving to provide the best service. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Thank you very much management for providing me with service, I am very satisfied.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted that you were satisfied with our services. Your compliments and positive feedback are a source of pride and motivation for our entire team to continue striving to provide the best possible service to all our guests. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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AL MOECHAROM
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The environment is close to the mall, close to the toll gate and free from odd-even traffic.
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Accommodation's Reply
21 Jul 2026
To Mr. Al Moecalom, Thank you for choosing El Hotel Jakarta and for sharing your valuable experience. We are delighted that our hotel's strategic location added convenience to your business trip. We hope that our proximity to shopping malls and highways, along with our odd/even vehicle policy, made your stay even more valuable and comfortable. Thank you once again for your positive review and rating. We look forward to seeing you at El Hotel Jakarta on your next visit. Thank you. Sincerely, The Management of El Hotel Jakarta
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Treated so pleasantly that I will come back again.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you felt well cared for and enjoyed your stay with us. We are deeply grateful that our service has made you want to return. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel in the future and provide you with a similarly memorable experience. Sincerely, The Management Team, El Jakarta Hotel
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marie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The staff are friendly and the rooms are quite spacious according to our wishes.
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Accommodation's Reply
21 Jul 2026
Dear Ms. Marie, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are delighted to hear that you were satisfied with the friendliness of our staff and that the comfort and spaciousness of the room met your expectations. Guest satisfaction is always our top priority, and such compliments motivate our entire team to continue striving for the best service. Thank you for your excellent rating. We hope to welcome you back to El Jakarta Hotel next time. Sincerely, The Management Team, El Jakarta Hotel
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Enjoyed staying at this hotel, the place is clean, comfortable, and the location is strategically close to culinary spots.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your stay experience. We are delighted to hear that you enjoyed your stay with us. We are pleased to know that the cleanliness, comfort, and excellent location with easy access to a variety of restaurants made your stay memorable. Thank you for your excellent rating. This compliment motivates our entire team to strive for the best service and create memorable experiences for all our guests. We hope to welcome you back to él hotel Jakarta in the future. Sincerely, The Management Team, él hotel Jakarta
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G***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Easy to find dinner because it's in the same apartment complex. Comfortable & safe.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you felt comfortable and safe during your stay with us. We are also pleased to know that our convenient location, along with a variety of restaurants nearby, made your stay easier. Thank you for your positive review. We hope to welcome you back to él hotel Jakarta on your next visit. Sincerely, The Management Team, él hotel Jakarta
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a***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Everything was good and the children were happy, especially my son who was having a birthday, thank you Hotel El.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay experience. We are delighted to hear that you and your family enjoyed your stay with us, especially on your son/daughter's special birthday. We are honored to have been a part of this memorable celebration. Thank you for your kind review. We hope to welcome you and your family back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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y***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
the best is the best the food is delicious and everything is just right
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for choosing él hotel Jakarta and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and our meals. Such positive reviews are a great expression of appreciation for our entire team and motivate us to continue striving for the best service and quality for all our guests. We hope to welcome you back to él hotel Jakarta in the future. Sincerely, *The Management Team of él hotel Jakarta*
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kristianto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful. On weekends, the hotel was full, and the staff seemed to be working diligently to assist guests promptly. The family room was comfortable. Top notch for the hotel, adios amigos.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Kristianto, Thank you for taking the time to share your experience at él Jakarta Hotel. We are delighted to hear that you enjoyed the comfort of the Family Room and the friendliness and responsiveness of our team, especially during busy weekends. Your compliments are a great encouragement to our entire team to continue providing the best service to all our guests. Thank you for your support and positive review. We hope to welcome you back to él Jakarta Hotel in the future. Sincerely, The Management Team, él Jakarta Hotel
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C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I stayed here because it's right next to a partner hospital. I was accompanying my husband for treatment, so this hotel was very helpful.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for choosing El Jakarta Hotel and for taking the time to share your experience. We are pleased to learn that our hotel is close to Mitr Yati Hospital, making it convenient for you to visit your husband during his treatment. We hope that the comfort and services we provided will help make this period more peaceful and comfortable. We wish your husband a smooth and successful treatment. We look forward to welcoming you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel
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