What do past guests say about eL Hotel Jakarta?

eL Hotel Jakarta is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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eL Hotel Jakarta

Name: eL Hotel Jakarta
Address: Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240, Jl. Raya Gading Kirana No.Kav. 1, Jakarta, 14240, Indonesia
Rating: 8.3

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8,3

Very Good

12.747 reviews

What Guests Say About Their Stay

t***a

10,0

/ 10

THE STAFF IS VERY FRIENDLY, RESPONSIVE, AND SECURE TO EVERYTHING. THANK YOU. NICE EXPERIENCE IN INDONESIA.

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D***n

9,4

/ 10

It's a good place for a family staycation, especially for transit after traveling a long trip. Food was good and the staff was friendly. Thanks all.

A***i

9,4

/ 10

The hotel is comfortable and highly recommended for accommodation in the Kelapa Gading area. The staff is friendly and provides excellent service.

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lusi a. w.

9,7

/ 10

There's a junior suite room with two bedrooms, complete with a dining table and living room, making it perfect for us and the kids. Its location is right next to Mitra Keluarga Hospital in Kelapa Gading, making it very convenient for us to go there for a checkup. The hotel is also nearby the Mall of Indonesia, as well as numerous cafes and restaurants.

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p***a

10,0

/ 10

Clean, nice, and friendly staff. Perfect for business or family vacations.

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In the Area

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Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

eL Hotel Jakarta is a 4-star hotels that has been welcoming guests since 2012. It was previously known as Grand Whiz Hotel Kelapa Gading. The accommodation went through a renovation in 2016. eL Hotel Jakarta is part of éL Hotel International. There are 305 rooms spread across 26 floors.

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

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General Information

Location

Located at Jl. Raya Gading Kirana No.Kav. 1 in Jakarta Utara, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby.

Facilities & Amenities

eL Hotel Jakarta has Outdoor pool, Poolside bar, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, eL Hotel Jakarta has Conference hostess and Conference room available.

Contact

Email: ecommerce.jkt@el-hotels.com
Phone number: +622145873355

All facilities in eL Hotel Jakarta

Facility

Outdoor pool

Poolside bar

Swimming pool

Others

Meals & Dining

Breakfast
Poolside Bar

Business Facilities

Projector
Conference hostess
Photocopier
Conference room
Meeting facilities

Nearby Facilities

Beauty salon
Grocery store
Supermarket
ATM/Bank
Hair salon
Launderette

Accommodation Facilities

Car park
Smoking area
Terrace
Family room

Guest Services

Luggage storage
Concierge
Bellboy service
Multilingual staff
Newspaper in lobby
Wedding service
Laundry Service
24-hour security
24-hour front desk

Public Facilities

Elevator
Safety deposit box
Room service
Restaurant

Accessibility

Wheelchair accessible

Activity & Leisure

Garden
Outdoor pool

Connectivity

Wi-Fi
LAN Internet access
Wi-Fi in public areas

Transportation

Valet parking

Accommodation Policy & General Information in eL Hotel Jakarta

IMPORTANT_NOTICE

Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at eL Hotel Jakarta	305
Number of floors in eL Hotel Jakarta	26
Another facilities in eL Hotel Jakarta	Breakfast, Poolside Bar, Projector, Conference hostess, Photocopier

Frequently asked question in eL Hotel Jakarta

What is normal check-in & check-out time at eL Hotel Jakarta?

The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of eL Hotel Jakarta?

eL Hotel Jakarta is a 4.0-star hotel.

How many floors does eL Hotel Jakarta have?

eL Hotel Jakarta has 26 floors.

How many rooms are available at eL Hotel Jakarta?

eL Hotel Jakarta has 305 rooms in total.

Does eL Hotel Jakarta have a swimming pool?

Yes, a swimming pool is available at eL Hotel Jakarta.

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More Reviews from Other Guests in eL Hotel Jakarta

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (12.446)

Other sources (301)

8,4

Very Good

From 12.446 reviews

Provided by travelers on

Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,5

Service and Facilites

8,3

People often mention about eL Hotel Jakarta

All

Staff Friendliness (267)

Bedroom (259)

Taste (237)

Ambiance (236)

Room Space (229)

Accessibility (228)

Bathroom (223)

Variety (223)

Family Friendly (218)

Hotel Area (214)

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Traveler Reviews eL Hotel Jakarta

Number of reviews per page

Customer reviews

t***a

10,0

/10

Reviewed 4 day(s) ago

THE STAFF IS VERY FRIENDLY, RESPONSIVE, AND SECURE TO EVERYTHING. THANK YOU. NICE EXPERIENCE IN INDONESIA.

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m***s

Business

10,0

/10

Reviewed 6 day(s) ago

This hotel is quite nice, safe, and comfortable. It keeps getting better.

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m***s

Business

10,0

/10

Reviewed 6 day(s) ago

This hotel is very good in every way, it needs to be maintained and improved.

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2 people find it helpful

A***s

8,8

/10

Reviewed 1 week(s) ago

welgyut affordable recommendations

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D***n

Transit

9,4

/10

Reviewed 1 week(s) ago

It's a good place for a family staycation, especially for transit after traveling a long trip. Food was good and the staff was friendly. Thanks all.

1 people find it helpful

Ronald

Leisure

10,0

/10

Reviewed 1 week(s) ago

Well done El Hotel, good service and good staff.

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S***h

10,0

/10

Reviewed 2 week(s) ago

Maintain and improve services.

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Verified Traveler

9,7

/10

Reviewed 2 week(s) ago

Check-in and check-out were easy. The staff were friendly, polite, and accommodating. Location is walking distance to a big supermarket. Pool is big and deep for proper swimming - enjoyable! The hotel is wheelchair friendly, which is very convenient for family. Restaurant food and drinks were excellent and tasty, although breakfast can be improved with simple local options, such as kacang hijau, kacang hitam, kukusan (ubi, pisang), etc.

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Djoko A. W.

Business

9,4

/10

Reviewed 2 week(s) ago

The staff is friendly and very helpful. The breakfast is delicious and varied. The building is quite old, and some of the interiors look worn. The gym only has two treadmills, a stationary bike, a set of dumbbells, and a yoga mat. The location is quite good, with many restaurants across the street.

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1 people find it helpful

Arif W.

8,5

/10

Reviewed 3 week(s) ago

The AC is noisy and the shower water is small.

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A***i

Staycation

9,4

/10

Reviewed 4 week(s) ago

The hotel is comfortable and highly recommended for accommodation in the Kelapa Gading area. The staff is friendly and provides excellent service.

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E***t

Leisure

8,5

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, responsive, the rooms are very clean, and the parking is free.

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A***i

9,4

/10

Reviewed 5 week(s) ago

The room was spacious, but the lighting wasn't bright enough, making it very dim at night, especially if you're bringing kids. But the staff, food, and location were all excellent, and I enjoyed my three-day stay.

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Accommodation's Reply

29 Sep 2026

Dear Valued Guest, Thank you for taking the time to write a review and rate él hotel Jakarta. We are delighted to hear that you felt comfortable during your stay and enjoyed the spacious rooms, food, service from our staff, and the hotel's excellent location. We also greatly appreciate your feedback regarding the lighting in the room, which appeared dim, especially at night. We will forward this feedback to the relevant team for evaluation and improvement to further enhance guest comfort, particularly for families with children. Thank you for choosing él hotel Jakarta for your three-night stay. We hope to welcome you and your family back again on your next visit. Sincerely, The Management Team, él hotel Jakarta

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Mina C.

8,8

/10

Reviewed 8 week(s) ago

The staff is friendly and the room is overall satisfactory.

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2 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Ms. Mina C., Thank you for taking the time to write a review and share your experience staying at El Jakarta Hotel. We are delighted to hear that you were satisfied with your room and the friendly service from our team. Your compliments motivate our entire team to strive to provide the best service to all guests. We hope to welcome you back to El Jakarta Hotel again in the future. Sincerely, The Management Team, El Jakarta Hotel

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Verified Traveler

Transit

10,0

/10

Reviewed 8 week(s) ago

All the children loved it and asked to stay at El Hotel again if they went to Jakarta.

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1 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Valued Guests, Thank you for choosing El Jakarta Hotel and for taking the time to share your stay with your family. We are delighted to hear that the children enjoyed their stay at El Jakarta Hotel and wish to return for another visit to Jakarta. Knowing this brings us joy and motivates us to continue providing comfortable and memorable experiences for the whole family. We look forward to welcoming you and your family back to El Jakarta Hotel again. Sincerely, The Management Team, El Jakarta Hotel

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Verified Traveler

8,5

/10

Reviewed 8 week(s) ago

The staff was friendly and accommodating

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Accommodation's Reply

29 Sep 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you found our staff friendly and accommodating during your stay. Your kind feedback is greatly appreciated and serves as an encouragement for our team to continue providing warm and attentive service to every guest. We look forward to welcoming you back to éL Hotel Jakarta on your next visit. Warm regards, Management éL Hotel Jakarta

lusi a. w.

Medical

9,7

/10

Reviewed 8 week(s) ago

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1 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Lucy A.W., Thank you for taking the time to share your experience staying at El Jakarta Hotel. We are delighted to hear that our Junior Suite provided comfort and met the needs of you and your family, especially with its family room, dining table, and two rooms perfect for spending time with the children. We are also pleased with the hotel's location next to Kelapa Gading Family Hospital, facilitating health check-ups, as well as convenient access to Indonesia Shopping Mall, various cafes, and restaurants in the surrounding area. Thank you for choosing El Jakarta Hotel. We hope to welcome you and your family back on your next visit for an even more comfortable and memorable experience. Sincerely, The Management Team, El Jakarta Hotel

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Nurull A.

10,0

/10

Reviewed 9 week(s) ago

Comfortable place and good location.

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2 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Mr. Nurul A., Thank you for taking the time to write a review about your stay at El Jakarta Hotel. We are delighted to hear that you felt comfortable during your stay and appreciated the hotel's location. We greatly appreciate your compliments and will continue to strive to provide comfortable stays for all our guests. We hope to welcome you back to El Jakarta Hotel on your next visit. Sincerely, The Management Team, El Jakarta Hotel

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I***I

Transit

8,4

/10

Reviewed 9 week(s) ago

The hotel is fine, though there is one thing that irks me. I checked in very late at night and the basement parking was full of thick, diesel-smelling smoke. This was both alarming and made the smell of diesel stick to your clothes. The other hotel facilities are fine, but the parking lot was very disappointing.

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Accommodation's Reply

29 Sep 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced with the basement parking area during your late-night arrival. We understand that the presence of thick diesel-smelling smoke can be concerning and uncomfortable, particularly when the smell remains on your clothes. We truly appreciate you bringing this matter to our attention. Your feedback has been shared with the relevant team for further evaluation and follow-up, so we can improve the comfort and safety of our parking area for our guests. We are pleased to know that you found our other hotel facilities satisfactory, and we hope to have the opportunity to welcome you back to éL Hotel Jakarta with a more comfortable experience. Warm regards, Management éL Hotel Jakarta

E***C

Business

9,4

/10

Reviewed 9 week(s) ago

Good, pleasant, strategic location.

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Accommodation's Reply

29 Sep 2026

Dear Valued Guest, Thank you for taking the time to write a review about your stay at El Jakarta Hotel. We are delighted to hear that you enjoyed your stay and appreciated the hotel's excellent location. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We hope to welcome you back to El Jakarta Hotel in the future.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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