Harmoni Suites Hotel

Hotels
8,6
/10
Very Good
1.324 reviews

What Guests Say About Their Stay

Room Space (51)
Bedroom (50)
Staff Friendliness (49)
Hotel Area (48)

B***y

10,0
/ 10
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
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P***o

10,0
/ 10
Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.
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M***a

10,0
/ 10
My family and I stayed at the Harmoni Suite Hotel for 4 nights for the first time. We were very satisfied from check-in to checkout. The breakfast was delicious, the service was friendly, the staff were very welcoming, and the hotel had a comfortable and peaceful atmosphere. The Harmoni Suite Hotel is the best. We will definitely stay here again.
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D***A

10,0
/ 10
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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D***A

10,0
/ 10
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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In the Area
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Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Harmoni Apartment Harmoni Suites Hotel is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Harmoni Suites Hotel

Jalan Imam Bonjol 1 Nagoya Batam, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Harmoni Suites Hotel
Lobby 2 Harmoni Suites Hotel

Discover More About Harmoni Suites Hotel

note: hotel was previously named Harmoni Apartment

Location


Harmoni Suites Hotel is a hotel is located at Nagoya.

About Harmoni Suites Hotel

Harmoni Suites Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Harmoni Suites Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Harmoni Suites Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Harmoni Suites Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Harmoni Suites Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Harmoni Suites Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harmoni Suites Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harmoni Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harmoni Suites Hotel.

All facilities in Harmoni Suites Hotel

Bar, Cafe and Lounge Harmoni Suites Hotel
Bar, Cafe and Lounge
Swimming Pool Harmoni Suites Hotel
Swimming Pool
Fitness Center Harmoni Suites Hotel
Fitness Center
Functional Hall Harmoni Suites Hotel
Functional Hall
Lobby Harmoni Suites Hotel
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dietary menu

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Garden
  • Indoor pool
  • Massage
  • Pool cabanas
  • Sauna
  • Spa
  • Sun loungers
  • TV lounge

Hotel Services

  • Bellhop
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Billiard
  • Mini golf
  • Table tennis

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Accessibility equipment

Accommodation Policy & General Information in Harmoni Suites Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harmoni Suites Hotel
144
Number of floors in Harmoni Suites Hotel
8
Another facilities in Harmoni Suites Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Harmoni Suites Hotel

What are available facilities at Harmoni Suites Hotel?
There are top facilites at Harmoni Suites Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harmoni Suites Hotel?
The standard check-in time at Harmoni Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Harmoni Suites Hotel provide breakfast?
Yes, Harmoni Suites Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harmoni Suites Hotel?
Harmoni Suites Hotel is a 4.0-star hotel.
How many floors does Harmoni Suites Hotel have?
Harmoni Suites Hotel has 8 floors.
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More Reviews from Other Guests in Harmoni Suites Hotel

Overall Ratings & Reviews Harmoni Suites Hotel

Traveloka (987)
Other sources (337)
8,8
Very Good
From 987 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

9,0

Service and Facilites

8,8

People often mention about Harmoni Suites Hotel
All
Ambiance (39)
Bedroom (38)
Surroundings (37)
Room Space (37)
Accessibility (36)
Distance to City Center (35)
Staff Friendliness (34)
Bathroom (34)
Hotel Area (34)
Family Friendly (32)
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Traveler Reviews Harmoni Suites Hotel

Number of reviews per page
20
40
Customer reviews
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Elfi K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 day(s) ago
Nice atmosphere, feel homey.
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B***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
All the hotel staff are friendly and helpful when necessary.
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P***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respects and gratitude for your positive review of your stay. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, the cleanliness of your room, and the comprehensive amenities during your stay. Providing a comfortable, home-like experience is one of our top priorities for all our guests. We especially appreciate your appreciation of our front desk team's service. We strive to provide warm, friendly, and helpful service to ensure every guest feels welcome from arrival to departure. Your positive review and support are a great inspiration to our entire team as we continue to provide the best possible service and guest experience. Thank you again for your trust in Harmony Suites Hotel. We look forward to welcoming you back for another memorable and impressive stay in the future. Sincerely, Miko, Front Desk Manager
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Epiones
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room is neat, clean and the air is fresh. The breakfast is delicious and varied. The AC in the room is very cool.
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Accommodation's Reply
18 May 2026
Dear Ms. Epiones, Harmony Suites Hotel respectfully submits your review of your stay. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the cleanliness, freshness, and the invigorating air in your room. Comfort and cleanliness are always our top priority, ensuring every guest has a pleasant and high-quality stay. We also appreciate your appreciation of our breakfast. Your enjoyment of the diverse and delicious menu is a source of pride for our kitchen and food and beverage teams. Furthermore, we are pleased to hear that the air conditioning in your room worked well and provided a cool and comfortable environment, contributing to your comfort throughout your stay. Thank you for your trust and positive review of Harmony Suites Hotel. We hope to welcome you back again for an even more comfortable and memorable stay in the future. Sincerely, Miko, Front Office Manager
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S***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very satisfied with the service and the room
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review about your stay. We are delighted that you were satisfied with our services and room. Guest satisfaction and comfort are always our top priority, and positive reviews like this are a great inspiration for our entire team to continue providing the best service. Thank you for your trust in Harmony Suites Hotel, and we hope your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager
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Irapraja
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
Maybe because it's an old hotel, the interior is still classic, the TV is old-fashioned, the bathtub is not maintained.
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Accommodation's Reply
09 May 2026
Dear Ms. Irapraja, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to review and provide feedback about your stay with us. We greatly appreciate your comments regarding the hotel's interior, the condition of the bathtub, and the in-room amenities. As a long-established hotel, we continue to perform ongoing maintenance and improvements to our facilities to ensure our guests' greater comfort. Regarding the in-room TVs, we are pleased to inform you that all guest TVs have now been upgraded to 50-inch Google TVs to provide a more modern and convenient entertainment experience. We have forwarded your feedback regarding the condition of the bathtub to the relevant team for consideration and evaluation in our hotel's facility maintenance process. Thank you for your interest and support. We look forward to welcoming you back to Harmony Suites Hotel for an even more comfortable and enjoyable stay in the future. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
6,5
/10
Reviewed 9 week(s) ago
The water in the bathroom was rusty, and it was yellow in color. When I washed my face, I felt uncomfortable brushing my teeth because of the taste of the rusty water, and it was smelly.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the unpleasant experience you encountered with the bathroom water condition. We truly understand how uncomfortable and concerning it must have been to experience yellowish and rusty-smelling water while washing your face and brushing your teeth. Please be assured that this is not the standard of quality and comfort we aim to provide to our guests. Kindly allow us to explain that the discoloration may occasionally occur due to temporary sediment or residue within the pipeline system. However, we fully understand that this should not interfere with our guests’ comfort and confidence during their stay. Your feedback has been taken very seriously and immediately followed up by our Engineering team. Thorough flushing and inspection of the water system have been carried out to ensure that the water condition returns to clear, clean, and normal for guest use. We deeply regret the inconvenience and disappointment caused during your stay. Guest comfort, cleanliness, and safety remain our top priorities, and your feedback is very valuable in helping us improve our facilities and maintenance processes. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay experience. Warm regards, Miko Front Office Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The room is comfortable and clean, the hotel staff is friendly, I will stay here again if I go to Batam.
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were impressed with the cleanliness of your room and the friendliness of our staff. Friendly service and a comfortable stay are always our top priorities. We are pleased that you plan to stay with us again when you visit Batam. Your trust and support mean a great deal to our entire team. We look forward to welcoming you back to Harmony Suites Hotel for an even more memorable stay in the future. Sincerely, Miko, Front Office Manager
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TAN Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 10 week(s) ago
Not good anymore. After the 5 years of support, it is rubbish now.
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Accommodation's Reply
11 May 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback with us. We are truly sorry and disappointed to learn that your recent experience did not meet your expectations, especially after your continued support over the past 5 years. As one of our loyal guests, your feedback is extremely important to us, and we deeply regret that you feel our service and standards have declined. Please accept our sincere apologies for the disappointment and frustration you experienced during your recent stay. We understand how valuable consistency in service and hospitality is, particularly for returning guests who have trusted us for many years. Your comments have been taken seriously and shared with our Management team for thorough evaluation and improvement across all related departments. At Harmoni Suites Hotel, we remain committed to continuously improving our facilities, services, and overall guest experience. We truly regret that we were unable to provide the level of comfort and satisfaction you previously experienced with us. Thank you once again for your loyalty and honest feedback. We sincerely hope you may allow us another opportunity in the future to restore your confidence and provide you with a much better stay experience. Warm regards, Miko Front Office Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
5,4
/10
Reviewed 10 week(s) ago
To management, I've been staying at this hotel for about five years. Since you changed management, I think everything has changed. The front office has left, housekeeping has left, rooms have been extended, and they're not cleaned.
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Accommodation's Reply
11 May 2026
Dear Mr. Tan Y.H., This is a brief message from Harmony Suites Hotel. Thank you for taking the time to share your review and feedback with us. We appreciate your loyalty in choosing Harmony Suites Hotel for approximately 5 years. Your support and trust mean a great deal to us. We apologize if during your recent stay you felt there was a change in service that did not meet your expectations, particularly regarding the front desk, housekeeping, and room cleaning services during your extended stay. We understand that consistent experience and good service are important to loyal guests like you. We have taken your feedback seriously and will review it with all relevant departments to ensure our services can once again meet guest expectations and will continue to improve in the future. We sincerely apologize for any inconvenience you experienced and hope you will give us the opportunity to improve your stay experience in the future. Thank you again for your interest and loyalty to Harmony Suites Hotel. We look forward to welcoming you again with even better and more satisfying service. Sincerely, Miko, Front Desk Manager
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Rahmalina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The staff is friendly, the chef's cooking is really delicious, suits your palate.
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Accommodation's Reply
09 May 2026
Dear Ms. Rahmalina, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write such a wonderful review about your stay. We are delighted to hear that you were satisfied with our staff's service. Warm, friendly, and helpful service to all our guests is our top priority, and positive reviews like this are a great inspiration to our entire team. We especially appreciate your compliments on our chef's culinary skills. Knowing that the food we serve is delicious and enjoyed by all our guests is a source of pride for our kitchen and food and beverage team. We will share your positive feedback with the chef and the entire team to show our gratitude for their hard work. Thank you for your trust and support of Harmony Suites Hotel. We hope to welcome you back again in the future for an even more comfortable and memorable experience. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Clean, spacious rooms and friendly service.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were satisfied with the cleanliness and comfort of our spacious rooms, as well as the friendly service from our team. Providing every guest with a memorable experience is our top priority. Your compliments motivate us to continue maintaining the quality of our facilities and services. We hope to welcome you back to Harmony Suites Hotel in the future. Sincerely, Miko, Front Office Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
My family and I stayed at the Harmoni Suite Hotel for 4 nights for the first time. We were very satisfied from check-in to checkout. The breakfast was delicious, the service was friendly, the staff were very welcoming, and the hotel had a comfortable and peaceful atmosphere. The Harmoni Suite Hotel is the best. We will definitely stay here again.
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Harmony Suites Hotel would like to express our gratitude for your positive review and compliments. We are delighted that you and your family enjoyed your 4-night stay at Harmony Suites Hotel. We are happy to know that your experience, from check-in to check-out, was smooth and enjoyable. Your compliments regarding the quality of the breakfast, the friendly service, and the comfort and tranquility of the hotel atmosphere are a source of pride for our entire team. Your review is a great motivation for us to continuously maintain and improve the quality of service we provide to all our guests. We are very grateful that you have trusted us and chosen to stay with us again in the future. We hope to welcome you and your family back to Harmony Suites Hotel for another memorable, or perhaps even better, stay. Sincerely, Miko, Front Office Manager
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Harmony Suites Hotel extends a warm welcome. Thank you for your excellent review and for choosing Harmony Suites Hotel as your preferred destination every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay. Your compliments on our friendly staff, comfortable hotel grounds, quality rooms, and comprehensive amenities are a great inspiration to our entire team as we continue to provide the best service. We are also pleased to hear that easy access to restaurants and other amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Such positive feedback encourages us to further improve the quality of our services and facilities. Thank you again for your support and trust. We look forward to welcoming you back to Harmony Suites Hotel and providing you with another memorable stay. Sincerely, Miko, Head of Front Office
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for your excellent review and for your continued trust and loyalty in choosing Harmony Suites Hotel as your preferred choice every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay with us. Your compliments regarding the friendliness of our staff, the comfortable atmosphere of the hotel, the quality of the rooms, and the comprehensive amenities are a great motivation for our entire team to continuously provide the best possible service. We are delighted to know that the easy access to restaurants and amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Positive reviews like yours encourage us to further improve the quality of our services and facilities. Thank you again for your support and trust. We hope to welcome you back to Harmony Suites Hotel and provide you with another memorable stay. Sincerely, Miko, Front Office Manager
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G***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 17 week(s) ago
Wi-Fi is poor. The room smells dusty and musty. Strategic location. Cheap.
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Harmony Suites Hotel extends its warmest greetings and thanks you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced regarding the poor Wi-Fi signal and musty odor in your room, which certainly does not reflect the high standards of comfort and cleanliness we strive to provide for all our guests. We have forwarded your comments to the relevant departments for immediate investigation and improvement, both in terms of internet connectivity and room cleaning and renovation processes. Furthermore, we appreciate your appreciation of the hotel's excellent location and reasonable pricing. We are committed to continuously improving our facilities and services to provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more comfortable experience on your next visit. Sincerely, Miko, Head of Front Office
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M***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
friendly hotel staff and strategic hotel location
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Accommodation's Reply
28 Feb 2026
Dear Gentlemen/Ladies, Harmony Suites Hotel would like to express our sincere gratitude for your positive review. We are delighted to hear that you appreciated the friendly service from our hotel staff. Friendly and professional service is our core commitment to providing every guest with a memorable stay. We are also thankful for the hotel's excellent location, which provided convenience and relaxation during your stay. This is one of the advantages our guests appreciate. We hope to welcome you back to Harmony Suites Hotel again in the future. Sincerely, Miko, Front Office Manager
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TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 19 week(s) ago
see i told u all.. im here again .. how many times review i was .... SO ..TRUST ME. GOOD BED.. GOOD ENVIROMENT. good stauff .. good front office.. MARVERLOUS HOTEL
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Accommodation's Reply
28 Feb 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for your amazing and enthusiastic review. We are truly grateful for your continued trust and for choosing to stay with us again. It brings us great joy to know that you consistently enjoy our comfortable beds, pleasant environment, and the service provided by our staff and Front Office team. Your repeated visits and reviews are the greatest compliment we could receive. Your confidence in recommending our hotel means so much to us. We will continue to uphold our standards and strive to deliver an even better experience each time you return. We look forward to welcoming you back again to Harmoni Suites Hotel for another marvelous stay. Warm regards, Miko Front Office Manager
TAN Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
No complaint at all... 5-star service, but budget price... Nice.
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Accommodation's Reply
28 Feb 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for sharing your wonderful review with us. We are truly delighted to know that you experienced no complaints at all during your stay. Your remark describing our service as “5-star service with a budget price” is greatly appreciated. Delivering excellent service while maintaining good value for our guests is exactly what we strive for, and it is rewarding to know that we achieved this during your visit. Your kind words motivate our entire team to continue providing attentive service and comfortable accommodations to every guest. We sincerely look forward to welcoming you back to Harmoni Suites Hotel for another pleasant stay in the near future. Warm regards, Miko Front Office Manager
Number of reviews per page
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Fitness Center 4 Harmoni Suites Hotel

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Overall Ratings & Reviews Harmoni Suites Hotel

Traveloka (987)
Other sources (337)
8,8
Very Good
From 987 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

9,0

Service and Facilites

8,8

People often mention about Harmoni Suites Hotel
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Ambiance (39)
Bedroom (38)
Surroundings (37)
Room Space (37)
Accessibility (36)
Distance to City Center (35)
Staff Friendliness (34)
Bathroom (34)
Hotel Area (34)
Family Friendly (32)
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Traveler Reviews Harmoni Suites Hotel

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40
Customer reviews
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Elfi K.
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Transit
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8,8
/10
Reviewed 5 day(s) ago
Nice atmosphere, feel homey.
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B***y
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Business
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10,0
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
All the hotel staff are friendly and helpful when necessary.
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P***o
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10,0
/10
Reviewed 3 week(s) ago
Nice hotel, quiet, clean, and well-equipped. The receptionist was very friendly.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Harmony Suites Hotel extends its deepest respects and gratitude for your positive review of your stay. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere, the cleanliness of your room, and the comprehensive amenities during your stay. Providing a comfortable, home-like experience is one of our top priorities for all our guests. We especially appreciate your appreciation of our front desk team's service. We strive to provide warm, friendly, and helpful service to ensure every guest feels welcome from arrival to departure. Your positive review and support are a great inspiration to our entire team as we continue to provide the best possible service and guest experience. Thank you again for your trust in Harmony Suites Hotel. We look forward to welcoming you back for another memorable and impressive stay in the future. Sincerely, Miko, Front Desk Manager
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Epiones
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room is neat, clean and the air is fresh. The breakfast is delicious and varied. The AC in the room is very cool.
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Accommodation's Reply
18 May 2026
Dear Ms. Epiones, Harmony Suites Hotel respectfully submits your review of your stay. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the cleanliness, freshness, and the invigorating air in your room. Comfort and cleanliness are always our top priority, ensuring every guest has a pleasant and high-quality stay. We also appreciate your appreciation of our breakfast. Your enjoyment of the diverse and delicious menu is a source of pride for our kitchen and food and beverage teams. Furthermore, we are pleased to hear that the air conditioning in your room worked well and provided a cool and comfortable environment, contributing to your comfort throughout your stay. Thank you for your trust and positive review of Harmony Suites Hotel. We hope to welcome you back again for an even more comfortable and memorable stay in the future. Sincerely, Miko, Front Office Manager
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S***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very satisfied with the service and the room
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review about your stay. We are delighted that you were satisfied with our services and room. Guest satisfaction and comfort are always our top priority, and positive reviews like this are a great inspiration for our entire team to continue providing the best service. Thank you for your trust in Harmony Suites Hotel, and we hope your positive experience will lead you to stay with us again in the future. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely, Miko, Front Office Manager
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Irapraja
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
Maybe because it's an old hotel, the interior is still classic, the TV is old-fashioned, the bathtub is not maintained.
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Accommodation's Reply
09 May 2026
Dear Ms. Irapraja, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to review and provide feedback about your stay with us. We greatly appreciate your comments regarding the hotel's interior, the condition of the bathtub, and the in-room amenities. As a long-established hotel, we continue to perform ongoing maintenance and improvements to our facilities to ensure our guests' greater comfort. Regarding the in-room TVs, we are pleased to inform you that all guest TVs have now been upgraded to 50-inch Google TVs to provide a more modern and convenient entertainment experience. We have forwarded your feedback regarding the condition of the bathtub to the relevant team for consideration and evaluation in our hotel's facility maintenance process. Thank you for your interest and support. We look forward to welcoming you back to Harmony Suites Hotel for an even more comfortable and enjoyable stay in the future. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
6,5
/10
Reviewed 9 week(s) ago
The water in the bathroom was rusty, and it was yellow in color. When I washed my face, I felt uncomfortable brushing my teeth because of the taste of the rusty water, and it was smelly.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies for the unpleasant experience you encountered with the bathroom water condition. We truly understand how uncomfortable and concerning it must have been to experience yellowish and rusty-smelling water while washing your face and brushing your teeth. Please be assured that this is not the standard of quality and comfort we aim to provide to our guests. Kindly allow us to explain that the discoloration may occasionally occur due to temporary sediment or residue within the pipeline system. However, we fully understand that this should not interfere with our guests’ comfort and confidence during their stay. Your feedback has been taken very seriously and immediately followed up by our Engineering team. Thorough flushing and inspection of the water system have been carried out to ensure that the water condition returns to clear, clean, and normal for guest use. We deeply regret the inconvenience and disappointment caused during your stay. Guest comfort, cleanliness, and safety remain our top priorities, and your feedback is very valuable in helping us improve our facilities and maintenance processes. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay experience. Warm regards, Miko Front Office Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The room is comfortable and clean, the hotel staff is friendly, I will stay here again if I go to Batam.
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were impressed with the cleanliness of your room and the friendliness of our staff. Friendly service and a comfortable stay are always our top priorities. We are pleased that you plan to stay with us again when you visit Batam. Your trust and support mean a great deal to our entire team. We look forward to welcoming you back to Harmony Suites Hotel for an even more memorable stay in the future. Sincerely, Miko, Front Office Manager
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TAN Y. H.
icon-Staycation
Staycation
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5,4
/10
Reviewed 10 week(s) ago
Not good anymore. After the 5 years of support, it is rubbish now.
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Accommodation's Reply
11 May 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for taking the time to share your feedback with us. We are truly sorry and disappointed to learn that your recent experience did not meet your expectations, especially after your continued support over the past 5 years. As one of our loyal guests, your feedback is extremely important to us, and we deeply regret that you feel our service and standards have declined. Please accept our sincere apologies for the disappointment and frustration you experienced during your recent stay. We understand how valuable consistency in service and hospitality is, particularly for returning guests who have trusted us for many years. Your comments have been taken seriously and shared with our Management team for thorough evaluation and improvement across all related departments. At Harmoni Suites Hotel, we remain committed to continuously improving our facilities, services, and overall guest experience. We truly regret that we were unable to provide the level of comfort and satisfaction you previously experienced with us. Thank you once again for your loyalty and honest feedback. We sincerely hope you may allow us another opportunity in the future to restore your confidence and provide you with a much better stay experience. Warm regards, Miko Front Office Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
5,4
/10
Reviewed 10 week(s) ago
To management, I've been staying at this hotel for about five years. Since you changed management, I think everything has changed. The front office has left, housekeeping has left, rooms have been extended, and they're not cleaned.
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Accommodation's Reply
11 May 2026
Dear Mr. Tan Y.H., This is a brief message from Harmony Suites Hotel. Thank you for taking the time to share your review and feedback with us. We appreciate your loyalty in choosing Harmony Suites Hotel for approximately 5 years. Your support and trust mean a great deal to us. We apologize if during your recent stay you felt there was a change in service that did not meet your expectations, particularly regarding the front desk, housekeeping, and room cleaning services during your extended stay. We understand that consistent experience and good service are important to loyal guests like you. We have taken your feedback seriously and will review it with all relevant departments to ensure our services can once again meet guest expectations and will continue to improve in the future. We sincerely apologize for any inconvenience you experienced and hope you will give us the opportunity to improve your stay experience in the future. Thank you again for your interest and loyalty to Harmony Suites Hotel. We look forward to welcoming you again with even better and more satisfying service. Sincerely, Miko, Front Desk Manager
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Rahmalina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The staff is friendly, the chef's cooking is really delicious, suits your palate.
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1 people find it helpful
Accommodation's Reply
09 May 2026
Dear Ms. Rahmalina, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write such a wonderful review about your stay. We are delighted to hear that you were satisfied with our staff's service. Warm, friendly, and helpful service to all our guests is our top priority, and positive reviews like this are a great inspiration to our entire team. We especially appreciate your compliments on our chef's culinary skills. Knowing that the food we serve is delicious and enjoyed by all our guests is a source of pride for our kitchen and food and beverage team. We will share your positive feedback with the chef and the entire team to show our gratitude for their hard work. Thank you for your trust and support of Harmony Suites Hotel. We hope to welcome you back again in the future for an even more comfortable and memorable experience. Sincerely, Miko, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Clean, spacious rooms and friendly service.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you were satisfied with the cleanliness and comfort of our spacious rooms, as well as the friendly service from our team. Providing every guest with a memorable experience is our top priority. Your compliments motivate us to continue maintaining the quality of our facilities and services. We hope to welcome you back to Harmony Suites Hotel in the future. Sincerely, Miko, Front Office Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
My family and I stayed at the Harmoni Suite Hotel for 4 nights for the first time. We were very satisfied from check-in to checkout. The breakfast was delicious, the service was friendly, the staff were very welcoming, and the hotel had a comfortable and peaceful atmosphere. The Harmoni Suite Hotel is the best. We will definitely stay here again.
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Harmony Suites Hotel would like to express our gratitude for your positive review and compliments. We are delighted that you and your family enjoyed your 4-night stay at Harmony Suites Hotel. We are happy to know that your experience, from check-in to check-out, was smooth and enjoyable. Your compliments regarding the quality of the breakfast, the friendly service, and the comfort and tranquility of the hotel atmosphere are a source of pride for our entire team. Your review is a great motivation for us to continuously maintain and improve the quality of service we provide to all our guests. We are very grateful that you have trusted us and chosen to stay with us again in the future. We hope to welcome you and your family back to Harmony Suites Hotel for another memorable, or perhaps even better, stay. Sincerely, Miko, Front Office Manager
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Harmony Suites Hotel extends a warm welcome. Thank you for your excellent review and for choosing Harmony Suites Hotel as your preferred destination every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay. Your compliments on our friendly staff, comfortable hotel grounds, quality rooms, and comprehensive amenities are a great inspiration to our entire team as we continue to provide the best service. We are also pleased to hear that easy access to restaurants and other amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Such positive feedback encourages us to further improve the quality of our services and facilities. Thank you again for your support and trust. We look forward to welcoming you back to Harmony Suites Hotel and providing you with another memorable stay. Sincerely, Miko, Head of Front Office
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D***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
HARMONI SUITES HOTEL is my favorite hotel and has become my go-to whenever I stay overnight or have activities in Batam. The staff are friendly, the hotel has a comfortable atmosphere, the rooms are very nice and well-equipped, the neighborhood is very accessible for food and other items, the breakfast menu is delicious, and the place is also very clean. It's the best hotel in Batam with complete facilities and very satisfying service, in my opinion.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Warm greetings from Harmony Suites Hotel. Thank you for your excellent review and for your continued trust and loyalty in choosing Harmony Suites Hotel as your preferred choice every time you visit Batam. We are proud and honored to know that you felt comfortable throughout your stay with us. Your compliments regarding the friendliness of our staff, the comfortable atmosphere of the hotel, the quality of the rooms, and the comprehensive amenities are a great motivation for our entire team to continuously provide the best possible service. We are delighted to know that the easy access to restaurants and amenities around the hotel, as well as the quality and cleanliness of the breakfast area, contributed to your satisfaction during your stay. Positive reviews like yours encourage us to further improve the quality of our services and facilities. Thank you again for your support and trust. We hope to welcome you back to Harmony Suites Hotel and provide you with another memorable stay. Sincerely, Miko, Front Office Manager
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G***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 17 week(s) ago
Wi-Fi is poor. The room smells dusty and musty. Strategic location. Cheap.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Harmony Suites Hotel extends its warmest greetings and thanks you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced regarding the poor Wi-Fi signal and musty odor in your room, which certainly does not reflect the high standards of comfort and cleanliness we strive to provide for all our guests. We have forwarded your comments to the relevant departments for immediate investigation and improvement, both in terms of internet connectivity and room cleaning and renovation processes. Furthermore, we appreciate your appreciation of the hotel's excellent location and reasonable pricing. We are committed to continuously improving our facilities and services to provide a better guest experience in the future. We sincerely hope to have the opportunity to welcome you back and provide you with an even more comfortable experience on your next visit. Sincerely, Miko, Head of Front Office
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M***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
friendly hotel staff and strategic hotel location
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Accommodation's Reply
28 Feb 2026
Dear Gentlemen/Ladies, Harmony Suites Hotel would like to express our sincere gratitude for your positive review. We are delighted to hear that you appreciated the friendly service from our hotel staff. Friendly and professional service is our core commitment to providing every guest with a memorable stay. We are also thankful for the hotel's excellent location, which provided convenience and relaxation during your stay. This is one of the advantages our guests appreciate. We hope to welcome you back to Harmony Suites Hotel again in the future. Sincerely, Miko, Front Office Manager
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TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 19 week(s) ago
see i told u all.. im here again .. how many times review i was .... SO ..TRUST ME. GOOD BED.. GOOD ENVIROMENT. good stauff .. good front office.. MARVERLOUS HOTEL
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Accommodation's Reply
28 Feb 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for your amazing and enthusiastic review. We are truly grateful for your continued trust and for choosing to stay with us again. It brings us great joy to know that you consistently enjoy our comfortable beds, pleasant environment, and the service provided by our staff and Front Office team. Your repeated visits and reviews are the greatest compliment we could receive. Your confidence in recommending our hotel means so much to us. We will continue to uphold our standards and strive to deliver an even better experience each time you return. We look forward to welcoming you back again to Harmoni Suites Hotel for another marvelous stay. Warm regards, Miko Front Office Manager
TAN Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
No complaint at all... 5-star service, but budget price... Nice.
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Accommodation's Reply
28 Feb 2026
Dear Mr. Tan Y. H, Warmest greeting from Harmoni Suites Hotel, Thank you for sharing your wonderful review with us. We are truly delighted to know that you experienced no complaints at all during your stay. Your remark describing our service as “5-star service with a budget price” is greatly appreciated. Delivering excellent service while maintaining good value for our guests is exactly what we strive for, and it is rewarding to know that we achieved this during your visit. Your kind words motivate our entire team to continue providing attentive service and comfortable accommodations to every guest. We sincerely look forward to welcoming you back to Harmoni Suites Hotel for another pleasant stay in the near future. Warm regards, Miko Front Office Manager
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