Novotel Semarang

Hotels
8,3
/10
Very Good
3.035 reviews

What Guests Say About Their Stay

Distance To City Center (100)
Staff Friendliness (91)
Room Space (91)
Bedroom (82)

Agus L.

10,0
/ 10
Friendly and helpful staff, comfortable atmosphere suitable for staying with family or business trips, strategic location in the city center near tourist areas, shopping, and good access to public transportation.
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Mohammad R.

9,7
/ 10
I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.

Probo W.

10,0
/ 10
It was a great stay here, nice hotel, friendly staff, spacious and clean rooms, and the food tasted really good.
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Alvin K.

10,0
/ 10
Staying at Novotel Semarang during my business trip to Semarang. It's a very pleasant stay in Novotel. The staff start from the security guard, bellboy, front desk, room service, restaurant, and gym staff are all very polite.

Deni K.

9,4
/ 10
The room is spacious, comfortable and clean. The location is very strategic, the staff is friendly. Thank you for the service.
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In the Area
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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Semarang is a good choice when you are visiting Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
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Discover More About Novotel Semarang

About Novotel Semarang

Located in the heart of Semarang, Novotel Semarang is a premier hotel that combines modern comfort with traditional Indonesian hospitality. This hotel is not just a place to stay; it’s an experience that reflects the vibrant culture and rich history of the region. With its strategic location, Novotel Semarang offers easy access to various attractions, making it an ideal choice for both business and leisure travelers.

The hotel features a contemporary design with spacious rooms that are equipped with all the amenities you need for a comfortable stay. Each room is thoughtfully designed to provide a relaxing atmosphere, complete with modern furnishings, free Wi-Fi, flat-screen TVs, and minibars. Whether you’re traveling solo, as a couple, or with family, Novotel Semarang has accommodations that cater to your needs.

One of the standout features of Novotel Semarang is its commitment to sustainability. The hotel implements eco-friendly practices, ensuring that your stay is not only enjoyable but also environmentally responsible. From energy-efficient lighting to water conservation measures, Novotel Semarang is dedicated to reducing its carbon footprint.

Guests can indulge in a variety of dining options at the hotel’s restaurant, which serves both local and international cuisine. The on-site bar is perfect for unwinding after a long day, offering a selection of cocktails and beverages in a relaxed setting. For those looking to stay active, the hotel boasts a fitness center and a swimming pool, providing ample opportunities to maintain your fitness routine while traveling.

Why You Should Stay at Novotel Semarang

Choosing Novotel Semarang means opting for convenience, comfort, and quality service. The hotel’s central location allows easy access to Semarang’s key attractions, including shopping centers, cultural sites, and business districts. The friendly staff is always ready to assist you, ensuring that your stay is as pleasant as possible. Additionally, the hotel’s modern amenities and facilities cater to both leisure and business travelers, making it a versatile choice for anyone visiting the city.

Best Time to Stay at Novotel Semarang

The best time to visit Semarang is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of April and October. Regardless of when you choose to stay, Novotel Semarang offers a welcoming atmosphere year-round.

Transportation and Accessibility

Access to the Airport

Novotel Semarang is conveniently located approximately 10 kilometers from Ahmad Yani International Airport. The hotel offers shuttle services for guests, making it easy to reach the airport without the hassle of navigating public transportation. Taxis and ride-sharing services are also readily available, ensuring a smooth journey to and from the airport.

Public Transportation

For those looking to explore Semarang without a car, the hotel is well-connected to the city’s public transportation system. Buses and angkots (minivans) operate frequently, providing an affordable way to travel around the city. Additionally, the hotel’s staff can assist you in arranging transportation or provide information on local transit options to help you navigate Semarang with ease.

Unique Facilities at Novotel Semarang

1. Swimming Pool

The outdoor swimming pool at Novotel Semarang is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing dip or lounge by the poolside.

2. Fitness Center

Stay active during your stay with the hotel’s fully equipped fitness center. Featuring modern exercise equipment, it’s an excellent place to maintain your workout routine while traveling.

3. Meeting and Conference Rooms

For business travelers, Novotel Semarang provides well-equipped meeting and conference rooms. These spaces are designed to accommodate various events, from small meetings to large conferences, ensuring a productive environment.

Nearby Attractions at Novotel Semarang

1. Lawang Sewu

Distance: 2 km

Lawang Sewu, or Thousand Doors, is one of Semarang's most iconic landmarks. This historical building, originally constructed as the headquarters of the Dutch East Indies Railway Company, features stunning architecture and a rich history. Visitors can explore its many rooms and learn about its past, including its use during World War II.

2. Sam Poo Kong Temple

Distance: 3 km

Sam Poo Kong Temple is a beautiful Chinese temple dedicated to the famous Admiral Cheng Ho. The temple complex features intricate architecture and is surrounded by lush gardens. It’s a peaceful place to visit and offers insight into the cultural diversity of Semarang.

3. Semarang Old Town

Distance: 4 km

Semarang Old Town is a charming area filled with colonial-era buildings, cafes, and shops. Strolling through the streets, you can admire the architecture and enjoy the vibrant atmosphere. It’s a great place to experience the local culture and history.

4. Tugu Muda

Distance: 2.5 km

Tugu Muda is a monument commemorating the struggle for Indonesian independence. It’s a popular gathering spot for locals and tourists alike. The surrounding park is perfect for a leisurely walk or a picnic.

5. Kota Lama

Distance: 4.5 km

Kota Lama, or Old City, is a historical area that showcases Semarang's colonial past. The area is filled with beautiful buildings, museums, and art galleries. It’s an excellent place to explore on foot and take in the rich history of the city.

6. Masjid Agung Jawa Tengah

Distance: 5 km

This grand mosque is one of the largest in Central Java and features stunning architecture. Visitors are welcome to explore the mosque and its beautiful grounds, making it a peaceful place for reflection.

7. Marina Beach

Distance: 10 km

Marina Beach is a popular destination for those looking to relax by the sea. The beach offers various water sports and activities, as well as beautiful views of the coastline. It’s a great spot for a day trip from the hotel.

8. Central Java Grand Mosque

Distance: 5 km

This mosque is known for its impressive architecture and beautiful gardens. It’s a significant religious site and a great place to learn about the local culture and traditions.

9. Semawis Market

Distance: 3 km

Semawis Market is a vibrant night market that offers a variety of local street food and handicrafts. It’s a fantastic place to experience the local cuisine and shop for unique souvenirs.

10. Jendral Sudirman Street

Distance: 1 km

This bustling street is lined with shops, restaurants, and cafes. It’s a great place to experience the local lifestyle and enjoy some shopping or dining.

Tips and Tricks for Staying at Novotel Semarang

Tips During Your Stay

To make the most of your stay at Novotel Semarang, consider taking advantage of the hotel’s concierge services. They can help you plan your itinerary, book tours, and provide recommendations for local attractions. Additionally, don’t forget to explore the hotel’s dining options and try some local dishes!

Tips for Enjoying Hotel Facilities

Make sure to take full advantage of the hotel’s facilities. Start your day with a workout in the fitness center, relax by the pool in the afternoon, and unwind with a drink at the bar in the evening. If you’re traveling for business, utilize the meeting rooms to ensure a productive stay.

Why Book Novotel Semarang on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. When you book Novotel Semarang through Traveloka, you can choose the perfect room that fits your needs and budget, ensuring a comfortable stay.

Easy and Flexible Payment Options

With Traveloka, you can enjoy easy and flexible payment options. Choose to pay at the hotel for added convenience, or take advantage of the PayLater feature to save even more on your booking.

Customer Loyalty Program

Traveloka’s customer loyalty program allows you to earn amazing benefits and special perks as you book more stays. Upgrading your Traveloka Priority level can lead to exclusive discounts and offers, enhancing your travel experience.

Real Guest Reviews

When booking through Traveloka, you can read millions of verified reviews from guests who have stayed at Novotel Semarang. These reviews provide valuable insights and help you make informed decisions about your stay.

With all these advantages, there’s no reason not to choose Novotel Semarang for your next trip. Booking hotel through Traveloka ensures you get the best deals and an unforgettable experience in Semarang!

All facilities in Novotel Semarang

Others Novotel Semarang
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Valet parking
  • Airport transfer

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Semarang
8
Another facilities in Novotel Semarang
Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer

Frequently asked question in Novotel Semarang

What are available facilities at Novotel Semarang?
There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Semarang?
The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Semarang?
Novotel Semarang is a 4.0-star hotel.
How many floors does Novotel Semarang have?
Novotel Semarang has 8 floors.
Does Novotel Semarang provide parking?
Yes, Novotel Semarang provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Semarang

Overall Ratings & Reviews Novotel Semarang

Traveloka (2.881)
Other sources (154)
8,4
Very Good
From 2.881 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,8

Service and Facilites

8,5

People often mention about Novotel Semarang
All
Distance to City Center (57)
Staff Friendliness (57)
Room Space (56)
Surroundings (50)
Bedroom (48)
Bathroom (48)
Accessibility (42)
Hotel Area (42)
Ambiance (40)
Variety (38)
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Traveler Reviews Novotel Semarang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The staff was friendly and very helpful. Check-in was quick and easy. The food selection was good. Very close to Paragon Mall, just a short walk across the street, and Lawang Sewu is also nearby. The swimming pool is open until late at night. If I go back to Semarang, I'll definitely stay at the Novotel Semarang.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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S***H
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Very strategic location in the city center, close to malls and culinary places.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for your wonderful review of Novotel Semarang. We hope your stay at the hotel met your expectations. We are committed to further improving our services. I am sure this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang
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Arief P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Very strategic location in the city center, close to city government agencies and malls.
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Accommodation's Reply
23 Apr 2026
Dear Mr. Arief P, Thank you for your positive review of Novotel Semarang. We hope your stay met your expectations. We are committed to further improving our services. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels.
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Hellyno R. P.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
In April 2026, I have stayed here several times... Very good
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Accommodation's Reply
30 Apr 2026
Dear Mr. Hellino R.P., Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Clean rooms, varied food choices.
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you for your excellent review of Novotel Semarang. We hope your stay at the hotel met your expectations. We are committed to further improving our services. I am sure this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang
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Agus L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Friendly and helpful staff, comfortable atmosphere suitable for staying with family or business trips, strategic location in the city center near tourist areas, shopping, and good access to public transportation.
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23 Apr 2026
Dear Mr. Agus L, Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very comfortable. Recommended!!!!
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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H***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The room is comfortable, the staff is responsive and kind
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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I***G
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Overall, I was satisfied with my stay here, according to Novotel standards. The only downside for me was the bathroom: the bathtub, curtain, and powerful shower combined to create a muddy mess. Furthermore, there was no drain/ditch for the water to drain. The only way to do this was to call housekeeping. Better yet, remove the bathtub and replace it with a pure shower, like most hotels nowadays. Otherwise, it was a pleasant experience. Bravo, Novotel Semarang.
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Accommodation's Reply
03 Mar 2026
Dear Mr. Heinje Marantika, Thank you for your positive review of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Both location and service are good
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The breakfast was delicious, the front office staff in the lobby were very friendly.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
The room is dark and old with a dark wooden floor that creaked at certain places when you stepped on them. The room probably needs a bit of touch-up but is very spacious with a lovely view of Paragon mall. Very pretty at night. The beds are big and comfy. The bathroom is spacious with a shower over the bathtub. The shower screen needs to be replaced. It is all brown and moldy looking. The cupboard is spacious but needs a light installed in it. We couldn't see much in it, like a cave 😅 The housekeeping staff are friendly and prompt. The bell boy, Rizky, is very helpful. He's friendly and always has a smile. The security staff as well, friendly and helpful. The breakfast buffet is good. Plenty of choices. The staff doesn't interact much but is helpful, especially the 2 staff at the egg stations. They are so kind to make me something due to my dietary requirements. The chef, chef Wahidin, was very kind and helpful. Thank you chef. The location is good, nearby (at the front of the hotel, slightly to the right) a foot bridge to cross over to the Paragon mall. We enjoyed our stay and will stay again if we come to Semarang again. Thank you for your hospitality.
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Accommodation's Reply
24 Mar 2026
Dear Respected Guest, We appreciate you took the time to share your positive experience with us. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful. All of us are looking forward on welcoming you back at the soonest. Best Regards, Adrian H. Utomo Cluster General Manager
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The sound from the next room, especially next to room 401, was that someone was using the bathroom.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your feedback. Your comments are extremely important to us as we strive for continuous improvement in all areas. We will share your message with all our staff to further enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group
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a***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Service, rooms are all good, not disappointing 👍
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your feedback. Your comments are extremely important to us as we strive for continuous improvement in all areas. We will share your message with all our staff to further enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group
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Mohammad R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.
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Accommodation's Reply
16 Feb 2026
Dear Mr. Mohammad R, Thank you for your perfect rating for Novotel Semarang. We very much appreciate your feedback regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback. I will share this with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian H. Utomo Cluster Cluster General Manager Novotel Semarang
C***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Really enjoyed staying at this hotel
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Calvin A.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Yesterday, I booked at a different hotel by mistake and had an incredibly enjoyable experience at the Novotel Semarang. The friendly and courteous service is typical of Semarang. I highly recommend this hotel for those of you who are on vacation or working and need a comfortable place to stay in Semarang.
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1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Mr. Calvin A., Thank you for your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive feedback. We will share your comments with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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r***a
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Staycation
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10,0
/10
Reviewed 13 week(s) ago
It was really fun, even though it was only one night, it was memorable. I never get bored staying at Novotel.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback about your stay at Novotel Semarang. We are delighted to receive such a positive and detailed review. We will share your valuable comments with all our staff to improve our services. Thank you again and we hope to serve you again in the future. Adrian H. Utomo, General Manager, Novotel Semarang
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Harry N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
My stay at the Novotel Semarang was very enjoyable. The pool and restaurant were lovely, the breakfast was excellent, and the staff were very friendly. Unfortunately, the elevator to the basement parking area was broken, making it difficult to access.
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Accommodation's Reply
16 Feb 2026
Dear Mr. Harry N, Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
It was a great stay here, child-friendly, with baby cot facilities which are rare in hotels, friendly staff, close to malls and food, and fast check-out 🩶
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1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Semarang

Traveloka (2.881)
Other sources (154)
8,4
Very Good
From 2.881 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,8

Service and Facilites

8,5

People often mention about Novotel Semarang
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Distance to City Center (57)
Staff Friendliness (57)
Room Space (56)
Surroundings (50)
Bedroom (48)
Bathroom (48)
Accessibility (42)
Hotel Area (42)
Ambiance (40)
Variety (38)
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Traveler Reviews Novotel Semarang

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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The staff was friendly and very helpful. Check-in was quick and easy. The food selection was good. Very close to Paragon Mall, just a short walk across the street, and Lawang Sewu is also nearby. The swimming pool is open until late at night. If I go back to Semarang, I'll definitely stay at the Novotel Semarang.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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S***H
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Very strategic location in the city center, close to malls and culinary places.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for your wonderful review of Novotel Semarang. We hope your stay at the hotel met your expectations. We are committed to further improving our services. I am sure this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang
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Arief P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Very strategic location in the city center, close to city government agencies and malls.
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Accommodation's Reply
23 Apr 2026
Dear Mr. Arief P, Thank you for your positive review of Novotel Semarang. We hope your stay met your expectations. We are committed to further improving our services. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels.
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Hellyno R. P.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
In April 2026, I have stayed here several times... Very good
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Accommodation's Reply
30 Apr 2026
Dear Mr. Hellino R.P., Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Clean rooms, varied food choices.
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you for your excellent review of Novotel Semarang. We hope your stay at the hotel met your expectations. We are committed to further improving our services. I am sure this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang
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Agus L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Friendly and helpful staff, comfortable atmosphere suitable for staying with family or business trips, strategic location in the city center near tourist areas, shopping, and good access to public transportation.
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Accommodation's Reply
23 Apr 2026
Dear Mr. Agus L, Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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A***e
icon-Leisure
Leisure
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10,0
/10
Reviewed 5 week(s) ago
Very comfortable. Recommended!!!!
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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H***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The room is comfortable, the staff is responsive and kind
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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I***G
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Overall, I was satisfied with my stay here, according to Novotel standards. The only downside for me was the bathroom: the bathtub, curtain, and powerful shower combined to create a muddy mess. Furthermore, there was no drain/ditch for the water to drain. The only way to do this was to call housekeeping. Better yet, remove the bathtub and replace it with a pure shower, like most hotels nowadays. Otherwise, it was a pleasant experience. Bravo, Novotel Semarang.
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Accommodation's Reply
03 Mar 2026
Dear Mr. Heinje Marantika, Thank you for your positive review of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Both location and service are good
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The breakfast was delicious, the front office staff in the lobby were very friendly.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for giving Novotel Semarang a superb rating. We hope your stay met your expectations. We are committed to further improving our services. I believe your feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
The room is dark and old with a dark wooden floor that creaked at certain places when you stepped on them. The room probably needs a bit of touch-up but is very spacious with a lovely view of Paragon mall. Very pretty at night. The beds are big and comfy. The bathroom is spacious with a shower over the bathtub. The shower screen needs to be replaced. It is all brown and moldy looking. The cupboard is spacious but needs a light installed in it. We couldn't see much in it, like a cave 😅 The housekeeping staff are friendly and prompt. The bell boy, Rizky, is very helpful. He's friendly and always has a smile. The security staff as well, friendly and helpful. The breakfast buffet is good. Plenty of choices. The staff doesn't interact much but is helpful, especially the 2 staff at the egg stations. They are so kind to make me something due to my dietary requirements. The chef, chef Wahidin, was very kind and helpful. Thank you chef. The location is good, nearby (at the front of the hotel, slightly to the right) a foot bridge to cross over to the Paragon mall. We enjoyed our stay and will stay again if we come to Semarang again. Thank you for your hospitality.
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1 people find it helpful
Accommodation's Reply
24 Mar 2026
Dear Respected Guest, We appreciate you took the time to share your positive experience with us. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful. All of us are looking forward on welcoming you back at the soonest. Best Regards, Adrian H. Utomo Cluster General Manager
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The sound from the next room, especially next to room 401, was that someone was using the bathroom.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your feedback. Your comments are extremely important to us as we strive for continuous improvement in all areas. We will share your message with all our staff to further enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group
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a***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Service, rooms are all good, not disappointing 👍
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for your feedback. Your comments are extremely important to us as we strive for continuous improvement in all areas. We will share your message with all our staff to further enhance the quality of our service. Thank you again for taking the time to share your experience. We hope you will return to Novotel Semarang and have an even better experience. Thank you. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Hotels Group
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Mohammad R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
I came early to the hotel, yet the receptionist greeted me and prepared a room immediately. It was 2 hours before the check in time and my room is ready, excellent service! The room was spacious, Wi-Fi was good throughout the hotel, the gym was well equipped with staff ready to bring you a towel before training. The food was good and tasty. Overall, great experience and will stay here again when I visit Semarang next time.
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Accommodation's Reply
16 Feb 2026
Dear Mr. Mohammad R, Thank you for your perfect rating for Novotel Semarang. We very much appreciate your feedback regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback. I will share this with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian H. Utomo Cluster Cluster General Manager Novotel Semarang
C***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Really enjoyed staying at this hotel
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Calvin A.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Yesterday, I booked at a different hotel by mistake and had an incredibly enjoyable experience at the Novotel Semarang. The friendly and courteous service is typical of Semarang. I highly recommend this hotel for those of you who are on vacation or working and need a comfortable place to stay in Semarang.
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1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Mr. Calvin A., Thank you for your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive feedback. We will share your comments with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
It was really fun, even though it was only one night, it was memorable. I never get bored staying at Novotel.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback about your stay at Novotel Semarang. We are delighted to receive such a positive and detailed review. We will share your valuable comments with all our staff to improve our services. Thank you again and we hope to serve you again in the future. Adrian H. Utomo, General Manager, Novotel Semarang
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Harry N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
My stay at the Novotel Semarang was very enjoyable. The pool and restaurant were lovely, the breakfast was excellent, and the staff were very friendly. Unfortunately, the elevator to the basement parking area was broken, making it difficult to access.
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Accommodation's Reply
16 Feb 2026
Dear Mr. Harry N, Thank you for your excellent rating of Novotel Semarang. We hope your stay met your expectations. We strive to improve even further. I believe this feedback will encourage all our staff to continuously enhance the quality of our service. We look forward to welcoming you back soon. Have a wonderful day! Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
It was a great stay here, child-friendly, with baby cot facilities which are rare in hotels, friendly staff, close to malls and food, and fast check-out 🩶
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1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Semarang. We are delighted to receive such detailed and positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Adrian H. Utomo, General Manager, Novotel Semarang Group
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Number of reviews per page
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