Does SERRA Hotel provide parking?

Yes, SERRA Hotel provides parking. Please confirm details directly with the hotel.

Does SERRA Hotel provide airport transfer?

Yes, SERRA Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about SERRA Hotel?

SERRA Hotel is well-known for its Room Comfort, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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SERRA Hotel

Name: SERRA Hotel
Address: Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Kepulauan Riau, 29432, Indonesia
Rating: 9.2

Hotels

All-star Accommodation

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9,2

/10

Exceptional

150 reviews

What Guests Say About Their Stay

L***u

9,4

/ 10

A great stay! The hotel is brand new, very clean, and well maintained. The staff were friendly, welcoming, and even allowed us to check in early, which we really appreciated. Overall, it was a comfortable and pleasant experience. Highly recommended!

Andi K.

10,0

/ 10

Thank you for your assistance in finding my lost item in the hotel yard. Excellent teamwork. I will recommend this excellent location to my friends who will be staying at the hotel.

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I***d

10,0

/ 10

I stayed at Serra Hotel in Batam and honestly it was a really nice surprise 🛏️✨. The hotel is pretty new, affordable, and definitely worth the stay—especially if you’re looking for a budget-friendly place that still feels comfortable. The rooms were clean and cozy, with good air conditioning, nice beds, and free Wi-Fi throughout. One of the best things? The staff were friendly and helpful, check-in was smooth, and the service felt personal even though the price was reasonable. It’s also strategically located—close to ferry terminals like Harbour Bay and Batam Centre, and near places like Nagoya Citywalk if you want to grab food or explore the town. Overall? Serra Hotel isn’t fancy, but it’s clean, practical, and great value for money—perfect for travelers who want a comfy night’s sleep without spending too much 🤍

Inggrid a. p.

10,0

/ 10

I stayed at Serra Hotel in Batam and honestly it was a really nice surprise 🛏️✨ The hotel is pretty new, affordable, and definitely worth the stay—especially if you’re looking for a budget-friendly place that still feels comfortable. The rooms were clean and cozy, with good air conditioning, nice beds, and free Wi-Fi throughout. One of the best things? The staff were friendly and helpful, check-in was smooth, and the service felt personal even though the price was reasonable. It’s also strategically located—close to ferry terminals like Harbour Bay and Batam Centre, and near places like Nagoya Citywalk if you want to grab food or explore the town. Overall? Serra Hotel isn’t fancy, but it’s clean, practical, and great value for money—perfect for travelers who want a comfy night’s sleep without spending too much 🤍

yudiansyah p.

9,7

/ 10

My stay here was very comfortable, with clean rooms, excellent service, and a reasonable price. I highly recommend this hotel.

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In the Area

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Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at SERRA Hotel is a good choice when you are visiting Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in SERRA Hotel

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What's around SERRA Hotel

Komp. Jodoh Square Blok E No. 53 - 56, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

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Discover More About SERRA Hotel

Location

Staying at SERRA Hotel is a good choice when you are visiting Batu Ampar.

About SERRA Hotel

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at SERRA Hotel, a wonderful accommodation for your family holiday.

SERRA Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SERRA Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

SERRA Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at SERRA Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in SERRA Hotel

Lobby

Exterior

Others

Hotel Services

Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

Transportation

Airport transfer

Things to Do

Connectivity

Free WiFi

General

Smoking area

Business Facilities

Meeting facilities

Accommodation Policy & General Information in SERRA Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at SERRA Hotel	52
Number of floors in SERRA Hotel	5
Another facilities in SERRA Hotel	Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in SERRA Hotel

What are available facilities at SERRA Hotel?

There are top facilites at SERRA Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at SERRA Hotel?

The standard check-in time at SERRA Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of SERRA Hotel?

SERRA Hotel is a 2.0-star hotel.

How many floors does SERRA Hotel have?

SERRA Hotel has 5 floors.

How many rooms are available at SERRA Hotel?

SERRA Hotel has 52 rooms in total.

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More Reviews from Other Guests in SERRA Hotel

Overall Ratings & Reviews SERRA Hotel

Traveloka (150)

9,2

Exceptional

From 150 reviews

Provided by travelers on

Cleanliness

9,1

Room Comfort

9,2

Meal

8,8

Location

9,2

Service and Facilites

9,2

People often mention about SERRA Hotel

All

Distance to City Center (15)

Staff Friendliness (13)

Room Space (13)

Ambiance (11)

Bedroom (11)

Family Friendly (10)

Hotel Area (10)

Surroundings (9)

Accessibility (9)

Wifi (9)

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Traveler Reviews SERRA Hotel

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Customer reviews

D***o

9,7

/10

Reviewed 1 day(s) ago

Good hotel, best staff. Only no food at the hotel restaurant open for daytime.

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Business

10,0

/10

Reviewed 3 day(s) ago

Best location and place. Good food places near the hotel. Clean and service good. Air conditioning ok.

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Muhammad F.

Transit

9,4

/10

Reviewed 6 day(s) ago

good clean and comfortable, City Center

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R***o

Leisure

9,4

/10

Reviewed 2 week(s) ago

Always a regular when I go to Batam

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L***u

Leisure

9,4

/10

Reviewed 4 week(s) ago

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Indra B.

Leisure

8,5

/10

Reviewed 4 week(s) ago

input for hotel wifi is not good on the 6th floor toilet has no water hose...for muslims it is difficult to perform ablution and difficult to clean the bathroom floor. a little uncomfortable

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Verified Traveler

9,1

/10

Reviewed 5 week(s) ago

The hotel 👍 If you want to find something to eat, there is a buffet next to the hotel with lots of choices, especially at night... there are lots of people selling food 😊 The staff is also friendly 😊

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Verified Traveler

Staycation

8,8

/10

Reviewed 5 week(s) ago

This is my second time staying at the Serra Hotel. The hotel is quite clean and very close to Nagoya for shopping. Finding food is also very easy, as there's a buffet restaurant right next door with a very complete menu. It's simply the best 👍👌

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F***h

10,0

/10

Reviewed 5 week(s) ago

Good hotel, clean rooms, not noisy, strategic hotel.

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irawan t.

9,4

/10

Reviewed 6 week(s) ago

overall all good. thank you Serra hotel...

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R***a

Leisure

9,4

/10

Reviewed 10 week(s) ago

Next time I go to Batam, I will stay here again. I recommend it.

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1 people find it helpful

R***a

Leisure

9,4

/10

Reviewed 10 week(s) ago

I stayed here for a few days, and on the last day I got a free room upgrade. Thank you.

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R***a

Leisure

8,2

/10

Reviewed 10 week(s) ago

Thank you, friendly staff, great service. I'll come back here again if I go to Batam.

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Rudi

9,4

/10

Reviewed 11 week(s) ago

The room is clean, the bathroom is also great, you can try it guys.

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Y***i

Staycation

10,0

/10

Reviewed 12 week(s) ago

Cheap price with good facilities and cleanliness, next time will always go to SERRA to rest, the bathroom is very clean.

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D***y

8,5

/10

Reviewed 13 week(s) ago

Nice room and worth the price.

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Andi K.

Transit

10,0

/10

Reviewed 15 week(s) ago

Thank you for your assistance in finding my lost item in the hotel yard. Excellent teamwork. I will recommend this excellent location to my friends who will be staying at the hotel.

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Farrel V.

10,0

/10

Reviewed 16 week(s) ago

Friendly staff, comfortable rooms, very fragrant hotel environment, perhaps the wifi could be improved.

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s***a

Business

8,2

/10

Reviewed 16 week(s) ago

Not far from Harbour Bay Ferry Terminal

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Kurnia A.

9,7

/10

Reviewed 17 week(s) ago

The location is close to everything and is busy, so we spent most of our time walking. We arrived in Batam at 7 a.m., and thankfully, the hotel agreed to allow us to check in early at 10 a.m.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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