Somerset Grand Citra

Apartments
Preferred Partner Plus
8,3
/10
Very Good
2.318 reviews

What Guests Say About Their Stay

Distance To City Center (59)
Room Space (58)
Bedroom (54)
Staff Friendliness (53)

Nicko A.

9,4
/ 10
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
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Robertus K.

9,4
/ 10
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
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Victor C. T.

9,7
/ 10
The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!

Prafita F.

9,4
/ 10
staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!

Rizky

9,7
/ 10
Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!
In the Area
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Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Somerset Grand Citra

Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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Lobby Somerset Grand Citra
Lobby 2 Somerset Grand Citra

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About Somerset Grand Citra

Located in the heart of Jakarta, Somerset Grand Citra is a premier serviced residence that offers a perfect blend of comfort, convenience, and luxury. This stunning property is designed to cater to both business and leisure travelers, providing a home away from home with its spacious apartments and top-notch amenities. With its strategic location, guests can easily access various attractions, shopping centers, and business districts, making it an ideal choice for anyone visiting the bustling capital of Indonesia.

Somerset Grand Citra features a variety of accommodation options, including one, two, and three-bedroom apartments, all equipped with modern furnishings and essential amenities. Each apartment is designed with a contemporary aesthetic, ensuring that guests enjoy a comfortable and stylish stay. The fully-equipped kitchen allows guests to prepare their meals, while the spacious living areas provide a perfect space for relaxation or entertaining guests.

One of the standout features of Somerset Grand Citra is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that guests have a seamless experience throughout their stay. Whether you need help with transportation, recommendations for local attractions, or assistance with any other inquiries, the staff at Somerset Grand Citra are dedicated to making your stay as enjoyable as possible.

In addition to its luxurious accommodations, Somerset Grand Citra offers a range of facilities designed to enhance your stay. Guests can take advantage of the fitness center, swimming pool, and children's play area, ensuring that there is something for everyone. The property also features a business center and meeting rooms, making it an excellent choice for corporate travelers who need to stay connected while on the go.

Why You Should Stay at Somerset Grand Citra

Staying at Somerset Grand Citra means you’re choosing comfort and convenience. The spacious apartments provide a relaxing environment after a long day of exploring Jakarta or attending meetings. The location is another significant advantage, as it places you close to major attractions and business hubs. Plus, the range of facilities ensures that you have everything you need right at your fingertips.

Best Time to Stay at Somerset Grand Citra

The best time to visit Somerset Grand Citra is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of April and October. Regardless of when you choose to visit, Somerset Grand Citra promises a memorable stay.

Transportation and Accessibility

Access to the Airport

Somerset Grand Citra is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The journey typically takes around 45 minutes to an hour, depending on traffic conditions. The hotel offers airport transfer services, making it easy for guests to arrive and depart without any hassle. Additionally, taxis and ride-sharing services are readily available for those who prefer to travel independently.

Public Transportation

Getting around Jakarta is a breeze from Somerset Grand Citra, thanks to its proximity to various public transportation options. The nearest TransJakarta bus stop is just a short walk away, providing access to the city’s extensive bus network. For those looking to explore further, the MRT and commuter train stations are also within easy reach, allowing guests to navigate the city with ease.

Unique Facilities at Somerset Grand Citra

1. Swimming Pool

The outdoor swimming pool at Somerset Grand Citra is a perfect spot to unwind after a busy day. Surrounded by lush greenery, it offers a serene atmosphere for relaxation. Guests can enjoy a refreshing dip or lounge by the poolside with a good book.

2. Fitness Center

For fitness enthusiasts, the well-equipped fitness center provides everything you need to maintain your workout routine while traveling. With modern equipment and ample space, you can easily fit in a workout session at your convenience.

3. Children's Play Area

Families traveling with children will appreciate the dedicated play area at Somerset Grand Citra. This safe and fun space allows kids to play and socialize, giving parents a chance to relax and enjoy their stay.

Nearby Attractions at Somerset Grand Citra

1. Plaza Senayan

Located just 2.5 kilometers from Somerset Grand Citra, Plaza Senayan is one of Jakarta's premier shopping malls. With a wide range of high-end boutiques, dining options, and entertainment facilities, it’s a must-visit for shopping enthusiasts. The mall also features a cinema, making it a great place to spend an entire day.

2. Gelora Bung Karno Stadium

Approximately 3 kilometers away, Gelora Bung Karno Stadium is a significant sports venue in Jakarta. It hosts various sporting events, concerts, and cultural activities throughout the year. If you’re a sports fan, check the schedule to see if there’s an event during your stay.

3. National Monument (Monas)

About 5 kilometers from Somerset Grand Citra, the National Monument is an iconic symbol of Indonesia's independence. Visitors can climb to the top for panoramic views of the city and explore the surrounding park, which is perfect for a leisurely stroll or a picnic.

4. Jakarta Cathedral

Located 6 kilometers away, Jakarta Cathedral is a stunning example of neo-gothic architecture. This historic church is not only a place of worship but also a popular tourist attraction. Visitors can admire its beautiful stained glass windows and peaceful gardens.

5. Istiqlal Mosque

Just a short distance from Jakarta Cathedral, Istiqlal Mosque is the largest mosque in Southeast Asia. It’s an architectural marvel and a significant religious site. Visitors are welcome to explore the mosque and learn about its history and cultural significance.

6. Taman Mini Indonesia Indah

Located about 15 kilometers from Somerset Grand Citra, Taman Mini Indonesia Indah is a cultural park that showcases the diverse cultures of Indonesia. With traditional houses, museums, and performances, it’s an excellent place to learn about the country’s rich heritage.

7. Ancol Dreamland

Approximately 10 kilometers away, Ancol Dreamland is a popular recreational area that features a theme park, water park, and beach. It’s a fantastic destination for families looking for a fun day out, with plenty of activities to keep everyone entertained.

8. Jakarta Aquarium

Located within the Ancol Dreamland complex, Jakarta Aquarium is home to a diverse range of marine life. Visitors can enjoy interactive exhibits and educational programs, making it a great outing for families and marine enthusiasts alike.

9. National Museum of Indonesia

About 6 kilometers from Somerset Grand Citra, the National Museum of Indonesia is a treasure trove of artifacts and exhibits that tell the story of Indonesia’s history and culture. It’s a must-visit for anyone interested in learning more about the country.

10. Kota Tua (Old Town)

Roughly 8 kilometers away, Kota Tua is Jakarta’s historic district, featuring colonial-era buildings and museums. It’s a great place to explore on foot, with plenty of cafes and shops to enjoy along the way. Don’t miss the chance to visit the Fatahillah Museum and the Jakarta History Museum while you’re there.

Tips and Tricks for Staying at Somerset Grand Citra

Tips During Your Stay

To make the most of your stay at Somerset Grand Citra, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and availability. Additionally, don’t hesitate to ask the staff for local recommendations or assistance with transportation; they are more than happy to help!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling time for the fitness center and swimming pool. Early mornings or late afternoons are usually less crowded. If you’re traveling with family, make sure to check out the children’s play area to keep the little ones entertained while you relax.

Why Book Somerset Grand Citra on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious villas and serviced apartments like Somerset Grand Citra. This variety ensures that you can find the perfect place to stay that fits your needs and budget.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your travel budget more effectively. Additionally, with the PayLater feature, you can save even more on your bookings, making your travel experience hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn points and enjoy exclusive benefits. As you level up your Traveloka Priority status, you unlock special perks that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified guest reviews, providing you with honest feedback from travelers who have stayed at Somerset Grand Citra. This transparency helps you make informed decisions when booking your accommodations, ensuring that you choose a place that meets your expectations.

With all these advantages, there’s no reason not to choose Somerset Grand Citra as your accommodation in Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Somerset Grand Citra

Bar, Cafe and Lounge Somerset Grand Citra
Bar, Cafe and Lounge
Swimming Pool Somerset Grand Citra
Swimming Pool
Entertainment Facility Somerset Grand Citra
Entertainment Facility
Fitness Center Somerset Grand Citra
Fitness Center
Functional Hall Somerset Grand Citra
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Pub
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Sports and Recreations

  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Outdoor tennis court
  • Table tennis
  • Tennis

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Large pets allowed
  • Pets allowed
  • Small pets allowed

Things to Do

  • Fitness center
  • Outdoor pool
  • TV lounge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Somerset Grand Citra

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Grand Citra
164
Number of floors in Somerset Grand Citra
23
Another facilities in Somerset Grand Citra
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Somerset Grand Citra

What are available facilities at Somerset Grand Citra?
There are top facilites at Somerset Grand Citra such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Citra?
The standard check-in time at Somerset Grand Citra is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Grand Citra provide breakfast?
Yes, Somerset Grand Citra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Somerset Grand Citra?
Somerset Grand Citra is a 4.0-star hotel.
How many floors does Somerset Grand Citra have?
Somerset Grand Citra has 23 floors.
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More Reviews from Other Guests in Somerset Grand Citra

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (2.091)
Other sources (227)
8,4
Very Good
From 2.091 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Somerset Grand Citra
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Bedroom (33)
Room Space (29)
Surroundings (28)
Bathroom (28)
Distance to City Center (27)
Accessibility (27)
Staff Friendliness (27)
Hotel Area (25)
Family Friendly (24)
Ambiance (23)
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Traveler Reviews Somerset Grand Citra

Number of reviews per page
20
40
Customer reviews
Lisdawati L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very enjoyable and will stay again
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Nice stay with group stay. A little bit old, but still maintained.
2 people find it helpful
Jason L.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Good recommended for biztrip hotel... Excellent
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RYO R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 15 week(s) ago
The receptionist and staff were nice, but I forgot the name of the female. The only problem was that we were 3 hours late checking in.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr. Ryo, This is Grand Somerset Jakarta Hotel greetings from us. Thank you very much for your valuable feedback. Your feedback is very valuable to us, especially to our staff. We will use the information you provided to improve our services in the future. We apologize for any inconvenience you experienced during check-in. We will use this information to improve our services during peak season. If you have any questions, please contact us at (021) 29***888 or call our official WhatsApp number at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
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Muhamad S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
level up again and be more professional like a 5 star
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Accommodation's Reply
21 Jan 2026
Hello Mr. Muhammad! This is Somerset Grand Jakarta. We welcome you. Thank you for taking the time to share your feedback with us. All of our staff are professional and strictly follow standard operating procedures (SOP). We value your feedback and are committed to improving our services in the future. If you have any questions, please contact us directly at (021) 29***888 or contact us via our official WhatsApp at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
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Victor R. P. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Strategic location, big smart TV, big rooms, lots of facilities
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Victor, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed our strategic location, spacious rooms, large smart TV, and the variety of facilities available. Your kind feedback is truly appreciated and motivates our team to continue delivering a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
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Nicko A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Highly recommended for a staycation with family or friends.
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Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you for your positive review and recommendation. We are delighted to know that you enjoyed your staycation with family or friends at our property. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
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Nicko A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
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Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you very much for sharing your wonderful review. We are delighted to hear that you had a memorable stay with us and that you enjoyed the spacious and clean room, our friendly and attentive staff, as well as our strategic location with easy access to the mall and public transportation. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best service. We look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
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Robertus K.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
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Accommodation's Reply
06 Jan 2026
Dear Robertus K., Thank you for sharing your positive review. We are delighted to know that you had a comfortable stay with your family and that our staff were friendly, trustworthy, and helpful during the check-in and check-out process. Your kind words will certainly be shared with the team. We are also pleased to hear that you enjoyed our child-friendly swimming pool and the convenience of our location near Lotte Shopping Avenue with its many dining options. We truly appreciate your feedback and look forward to welcoming you and your family again in the near future. Dodi | Guest Service
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
I subscribe to staycations here... spacious rooms suitable for large families, good cleanliness and the best location
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Greetings from all of us at Somerset Grand Citra Jakarta. Thank you for choosing our hotel. We are delighted that you and your family had a wonderful time at Somerset Grand Citra. Your valuable feedback inspires our team to strive to provide you with the best and most memorable service. We extend our sincere gratitude to all our staff. Your valuable feedback will be used to continuously improve and develop our services. If you have any questions or suggestions, please contact us. Thank you. Sincerely, Eka Linker Prasetya, Shift Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
clean and strategic. recommended
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Accommodation's Reply
10 Jan 2026
Dear Bapak / Ibu Warmest Greetings from Somerset Grand Citra Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay was perfect and that you had an awesome experience with us. Your kind words are truly appreciated by our entire team. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best Regards Eka Linggar PRASETYA Duty Manager
Jimmy S. P. S.
icon-origin-TRAVELOKA
7,8
/10
Reviewed 19 week(s) ago
I bought a premier city view room in traveloka application, but traveloka wrote premier street view. And yes, this 11 room is full noise of the street. We might leave the hotel sooner than we pay.
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Accommodation's Reply
02 Jan 2026
Dear Mr. Jimmy, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and the discomfort caused during your stay. Please allow us to clarify that the room category booked through Traveloka was listed as Premier Street View, which is facing the main road and may experience traffic noise, especially during peak hours. We understand, however, that this information may not have been clearly communicated, and we truly apologize for any confusion this has caused. Your comfort is very important to us, and we regret that the room condition did not meet your expectations. Had we been informed during your stay, our team would have been more than happy to assist by exploring alternative room options, subject to availability, or providing other possible solutions to improve your comfort. We appreciate your feedback as it helps us work closely with our partners to ensure clearer room descriptions and to enhance the overall guest experience. We truly hope to have another opportunity to welcome you back and provide a much more pleasant stay in the future. Warm regards, Dodi | Guest Service
NMAZU
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
Great hotel to staycation, my room already upgraded for free
1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear NMAZU, Thank you for sharing your positive review. We are delighted to know that you enjoyed your staycation with us and that the complimentary room upgrade added value to your experience. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Refan
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
Okay. The area is okay, and there are lots of places to eat, both roadside and restaurants.
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Accommodation's Reply
07 Dec 2025
Dear Bpk. Refan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed the surrounding area of our hotel and the variety of dining options available, from street food to restaurants. We look forward to welcoming you back soon and providing you with an even more pleasant stay. Warm regards, Dodi | Guest Service
sri h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 23 week(s) ago
Mr. Dodi, the manager, was very helpful 👍. Thank you.
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Accommodation's Reply
29 Nov 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay with us. Reviews like these mean a lot to us and we look forward to welcoming you back again soon. Best regards, Dodi | Customer Service
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Jamhari R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
Friendly for place and service
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Thank you so much for your review! We're glad you enjoyed our stay and were satisfied with our service. We look forward to welcoming you back on your next visit. Best regards, Dodi | Customer Service
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 25 week(s) ago
This is not the first time, I already stayed here several times and it's always great. Really enjoy it, especially because the location is near the center and surrounded by good places, so it's easy to access.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your continued trust and for sharing such a wonderful review. We’re delighted to know that you always have a great experience staying with us and enjoy our convenient location near the city center. Your kind words truly motivate our team to keep delivering the best service for our loyal guests like you. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Dodi | Guest Service
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Maya & Nagib, great receptionist
1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 34 week(s) ago
Very spacious! The kitchen is quite complete! Clean and comfortable.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the spacious room, well-equipped kitchen facilities, as well as the cleanliness and comfort during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 37 week(s) ago
Good hotel apartment, very comfortable
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you found our hotel apartment comfortable and enjoyable. Your kind words motivate us to continue providing the best service for all our guests. We truly look forward to welcoming you back for another pleasant stay in the future. Warm regards, Dodi Guest Service
Number of reviews per page
20
40

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Lobby 4 Somerset Grand Citra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Somerset Grand Citra

Traveloka (2.091)
Other sources (227)
8,4
Very Good
From 2.091 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Somerset Grand Citra
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Bedroom (33)
Room Space (29)
Surroundings (28)
Bathroom (28)
Distance to City Center (27)
Accessibility (27)
Staff Friendliness (27)
Hotel Area (25)
Family Friendly (24)
Ambiance (23)
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Traveler Reviews Somerset Grand Citra

Number of reviews per page
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40
Customer reviews
Lisdawati L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very enjoyable and will stay again
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Nice stay with group stay. A little bit old, but still maintained.
2 people find it helpful
Jason L.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Good recommended for biztrip hotel... Excellent
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RYO R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 15 week(s) ago
The receptionist and staff were nice, but I forgot the name of the female. The only problem was that we were 3 hours late checking in.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr. Ryo, This is Grand Somerset Jakarta Hotel greetings from us. Thank you very much for your valuable feedback. Your feedback is very valuable to us, especially to our staff. We will use the information you provided to improve our services in the future. We apologize for any inconvenience you experienced during check-in. We will use this information to improve our services during peak season. If you have any questions, please contact us at (021) 29***888 or call our official WhatsApp number at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
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Muhamad S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
level up again and be more professional like a 5 star
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Accommodation's Reply
21 Jan 2026
Hello Mr. Muhammad! This is Somerset Grand Jakarta. We welcome you. Thank you for taking the time to share your feedback with us. All of our staff are professional and strictly follow standard operating procedures (SOP). We value your feedback and are committed to improving our services in the future. If you have any questions, please contact us directly at (021) 29***888 or contact us via our official WhatsApp at +62********691. Sincerely, Shift Manager, Eka Linker Prasetya
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Victor R. P. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Strategic location, big smart TV, big rooms, lots of facilities
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. Victor, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed our strategic location, spacious rooms, large smart TV, and the variety of facilities available. Your kind feedback is truly appreciated and motivates our team to continue delivering a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
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Nicko A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Highly recommended for a staycation with family or friends.
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Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you for your positive review and recommendation. We are delighted to know that you enjoyed your staycation with family or friends at our property. We look forward to welcoming you back in the near future. Warm regards, Dodi | Guest Service
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Nicko A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Our stay at this hotel was truly memorable. The rooms were spacious and clean, the staff friendly and helpful, and it was very close to malls, restaurants, Transjakarta, and other public transportation. This hotel is highly recommended for a short family getaway.
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Bpk. Nicko, Thank you very much for sharing your wonderful review. We are delighted to hear that you had a memorable stay with us and that you enjoyed the spacious and clean room, our friendly and attentive staff, as well as our strategic location with easy access to the mall and public transportation. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best service. We look forward to welcoming you and your family back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
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Robertus K.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
A comfortable place to stay with family. The staff is friendly, honest, and very helpful during check-in and check-out. The swimming pool is convenient for children. There are plenty of culinary options, as it's close to Lotte Shopping Avenue.
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Accommodation's Reply
06 Jan 2026
Dear Robertus K., Thank you for sharing your positive review. We are delighted to know that you had a comfortable stay with your family and that our staff were friendly, trustworthy, and helpful during the check-in and check-out process. Your kind words will certainly be shared with the team. We are also pleased to hear that you enjoyed our child-friendly swimming pool and the convenience of our location near Lotte Shopping Avenue with its many dining options. We truly appreciate your feedback and look forward to welcoming you and your family again in the near future. Dodi | Guest Service
b***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
I subscribe to staycations here... spacious rooms suitable for large families, good cleanliness and the best location
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Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Greetings from all of us at Somerset Grand Citra Jakarta. Thank you for choosing our hotel. We are delighted that you and your family had a wonderful time at Somerset Grand Citra. Your valuable feedback inspires our team to strive to provide you with the best and most memorable service. We extend our sincere gratitude to all our staff. Your valuable feedback will be used to continuously improve and develop our services. If you have any questions or suggestions, please contact us. Thank you. Sincerely, Eka Linker Prasetya, Shift Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
clean and strategic. recommended
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Accommodation's Reply
10 Jan 2026
Dear Bapak / Ibu Warmest Greetings from Somerset Grand Citra Thank you very much for taking the time to share your feedback. We are delighted to hear that your stay was perfect and that you had an awesome experience with us. Your kind words are truly appreciated by our entire team. We sincerely hope to have the pleasure of welcoming you back again in the near future. Best Regards Eka Linggar PRASETYA Duty Manager
Jimmy S. P. S.
icon-origin-TRAVELOKA
7,8
/10
Reviewed 19 week(s) ago
I bought a premier city view room in traveloka application, but traveloka wrote premier street view. And yes, this 11 room is full noise of the street. We might leave the hotel sooner than we pay.
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Accommodation's Reply
02 Jan 2026
Dear Mr. Jimmy, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and the discomfort caused during your stay. Please allow us to clarify that the room category booked through Traveloka was listed as Premier Street View, which is facing the main road and may experience traffic noise, especially during peak hours. We understand, however, that this information may not have been clearly communicated, and we truly apologize for any confusion this has caused. Your comfort is very important to us, and we regret that the room condition did not meet your expectations. Had we been informed during your stay, our team would have been more than happy to assist by exploring alternative room options, subject to availability, or providing other possible solutions to improve your comfort. We appreciate your feedback as it helps us work closely with our partners to ensure clearer room descriptions and to enhance the overall guest experience. We truly hope to have another opportunity to welcome you back and provide a much more pleasant stay in the future. Warm regards, Dodi | Guest Service
NMAZU
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
Great hotel to staycation, my room already upgraded for free
1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear NMAZU, Thank you for sharing your positive review. We are delighted to know that you enjoyed your staycation with us and that the complimentary room upgrade added value to your experience. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Dodi | Guest Service
Refan
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
Okay. The area is okay, and there are lots of places to eat, both roadside and restaurants.
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Accommodation's Reply
07 Dec 2025
Dear Bpk. Refan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed the surrounding area of our hotel and the variety of dining options available, from street food to restaurants. We look forward to welcoming you back soon and providing you with an even more pleasant stay. Warm regards, Dodi | Guest Service
sri h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 23 week(s) ago
Mr. Dodi, the manager, was very helpful 👍. Thank you.
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Accommodation's Reply
29 Nov 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay with us. Reviews like these mean a lot to us and we look forward to welcoming you back again soon. Best regards, Dodi | Customer Service
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Jamhari R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
Friendly for place and service
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Thank you so much for your review! We're glad you enjoyed our stay and were satisfied with our service. We look forward to welcoming you back on your next visit. Best regards, Dodi | Customer Service
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 25 week(s) ago
This is not the first time, I already stayed here several times and it's always great. Really enjoy it, especially because the location is near the center and surrounded by good places, so it's easy to access.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for your continued trust and for sharing such a wonderful review. We’re delighted to know that you always have a great experience staying with us and enjoy our convenient location near the city center. Your kind words truly motivate our team to keep delivering the best service for our loyal guests like you. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Dodi | Guest Service
John D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
Maya & Nagib, great receptionist
1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Mr. John D, Thank you so much for your kind words! We’re delighted to hear that Maya and Nagib made your stay enjoyable. Your appreciation will surely motivate them and the rest of our team to keep providing excellent service. We look forward to welcoming you again soon! Regards, Dodi | Guest Service
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 34 week(s) ago
Very spacious! The kitchen is quite complete! Clean and comfortable.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed the spacious room, well-equipped kitchen facilities, as well as the cleanliness and comfort during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant experience. Warm regards, Dodi Guest Service
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 37 week(s) ago
Good hotel apartment, very comfortable
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you found our hotel apartment comfortable and enjoyable. Your kind words motivate us to continue providing the best service for all our guests. We truly look forward to welcoming you back for another pleasant stay in the future. Warm regards, Dodi Guest Service
Number of reviews per page
20
40