What are available facilities at The Balcone Suite & Resort Bukittinggi?

There are top facilites at The Balcone Suite & Resort Bukittinggi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Balcone Suite & Resort Bukittinggi?

The standard check-in time at The Balcone Suite & Resort Bukittinggi is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Balcone Suite & Resort Bukittinggi provide breakfast?

Yes, The Balcone Suite & Resort Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Balcone Suite & Resort Bukittinggi?

The Balcone Suite & Resort Bukittinggi is a 4.0-star hotel.

How many floors does The Balcone Suite & Resort Bukittinggi have?

The Balcone Suite & Resort Bukittinggi has 9 floors.

How many rooms are available at The Balcone Suite & Resort Bukittinggi?

The Balcone Suite & Resort Bukittinggi has 240 rooms in total.

Does The Balcone Suite & Resort Bukittinggi provide parking?

Yes, The Balcone Suite & Resort Bukittinggi provides parking. Please confirm details directly with the hotel.

Does The Balcone Suite & Resort Bukittinggi have a swimming pool?

Yes, a swimming pool is available at The Balcone Suite & Resort Bukittinggi.

What do past guests say about The Balcone Suite & Resort Bukittinggi?

The Balcone Suite & Resort Bukittinggi is well-known for its Room Comfort, Location, Cleanliness, as reviewed by verified Traveloka guests.

The Balcone Suite & Resort Bukittinggi

Name: The Balcone Suite & Resort Bukittinggi
Address: Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152, Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Sumatera Barat, 26152, Indonesia
Rating: 8.6

Hotels

Preferred Partner Plus

All-star Accommodation

Finding rooms for you...

8,6

/10

Very Good

1.376 reviews

What Guests Say About Their Stay

Verified Traveler

10,0

/ 10

The Balcone Suites & Resort Bukittinggi is strategically located near Bukittinggi city. The view is beautiful, the service is excellent, the staff is friendly, and the atmosphere is pleasant. The rooms are very comfortable, and the restaurant offers a variety of breakfast options. The lupis could be made softer. Overall, it's good. Thanks.

See original

y***n

9,1

/ 10

The hotel's atmosphere and surroundings are delightful. It's clean, tidy, and cool. I'd love to come back again.

See original

Y***i

10,0

/ 10

Perfect for a staycation. Love the cool weather, mountain views, parks, and forests. It also offers routes for a leisurely walk or jog. Highly recommended.

See original

M***d

10,0

/ 10

The environment here is very lush and refreshing. At night, the air becomes pleasantly cool, creating such a relaxing vibe. The pool is clean, the food is delicious, and the restaurant stays open until 10 PM with tasty dishes served in generous portions. Highly recommended for both quality family time and romantic honeymoon getaways.

R***a

9,1

/ 10

A quiet location suitable for healing. The air is cool because it is on the mountain. The breakfast menu has many choices and the hotel staff are very friendly and helpful, especially Dita and Arif.

See original

In the Area

See Map

Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named The Balcone Hotel & Resort Bukittinggi Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Balcone Suite & Resort Bukittinggi

Jl. Raya Bukittinggi - Medan Km. 7 Padang Hijau , Gadut , Tilatang Kamang , Kab. Agam, Sumatra Barat, Bukittinggi, Sumatera Barat, Indonesia, 26152

Discover More Places

Lobby The Balcone Suite & Resort Bukittinggi

Lobby 2 The Balcone Suite & Resort Bukittinggi

Discover More About The Balcone Suite & Resort Bukittinggi

note: hotel was previously named The Balcone Hotel & Resort Bukittinggi

Location
Staying at The Balcone Suite & Resort Bukittinggi is a good choice when you are visiting Bukittinggi.

About The Balcone Suite & Resort Bukittinggi

From business event to corporate gathering, The Balcone Suite & Resort Bukittinggi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Balcone Suite & Resort Bukittinggi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Balcone Suite & Resort Bukittinggi, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Balcone Suite & Resort Bukittinggi.

If you plan to have a long-term stay, staying at The Balcone Suite & Resort Bukittinggi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Balcone Suite & Resort Bukittinggi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Balcone Suite & Resort Bukittinggi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Balcone Suite & Resort Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Balcone Suite & Resort Bukittinggi.

All facilities in The Balcone Suite & Resort Bukittinggi

Bar, Cafe and Lounge

Lobby

Bedroom

Others

Restaurant

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Buffet breakfast
Cafe
Set menu dinner
Set menu lunch
Snacks

General

AC
Reception hall
Banquet
Family room
Swimming pool
Smoking area
Terrace

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Bus/truck parking
Secure parking
Valet parking

Things to Do

Massage
Outdoor pool

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in The Balcone Suite & Resort Bukittinggi

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash and debit card.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Balcone Suite & Resort Bukittinggi	240
Number of floors in The Balcone Suite & Resort Bukittinggi	9
Another facilities in The Balcone Suite & Resort Bukittinggi	Bellhop, Concierge, Express check-in, Express check-out, Front desk

More Reviews from Other Guests in The Balcone Suite & Resort Bukittinggi

Overall Ratings & Reviews The Balcone Suite & Resort Bukittinggi

Traveloka (1.375)

Other sources (1)

8,7

Very Good

From 1.375 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,7

Meal

8,6

Location

8,7

Service and Facilites

8,6

People often mention about The Balcone Suite & Resort Bukittinggi

All

Ambiance (102)

Staff Friendliness (93)

Bedroom (90)

Variety (89)

Hotel Area (87)

Taste (87)

Surroundings (82)

Bathroom (79)

Room Space (74)

Family Friendly (73)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews The Balcone Suite & Resort Bukittinggi

Number of reviews per page

20

40

Customer reviews

FZ

Febri Z.

10,0

/10

Reviewed 1 week(s) ago

My favorite place, I want to come here and stay in Bukittinggi.

See original

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Dear Mr/s Febri Z, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

Y***i

Leisure

10,0

/10

Reviewed 2 week(s) ago

From the beginning we arrived greeted by security who greeted us warmly. We arrived earlier than check-in time, supposed to check-in at 3 pm but we were already helped with early check-in at 1.30. The receptionists were all friendly, explained clearly and kindly. After the check-in process, we were escorted by security to the front of the room and also helped unload the belongings. Atmosphere/Facilities: The atmosphere is very suitable for us who are escaping from the haze and the facilities are also complete. Food: The food is all delicious for breakfast and varies from rice, noodles, spaghetti, various porridges, there are meatballs, there are gado-gado, there are fried foods, there are fruits, puddings, various breads. Staff Assistance: For the receptionists and security and other employees who clean, all are friendly and helpful. Highlights: A good atmosphere for a family vacation because the weather is cool, fresh, the facilities are also clean, the swimming pool is also clean, the restaurant menu is varied and all delicious. Price: According to the atmosphere, facilities, and food. Location: The location is at a height so the view is really cool and far from the noise.

See original

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

A***i

Staycation

9,4

/10

Reviewed 2 week(s) ago

Choice of hotel room prices on Saturday night compared to hotel rooms in the Jam Gadang Bukittinggi area when booking a new hotel on Saturday afternoon.

See original

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

ba

benni a.

8,5

/10

Reviewed 2 week(s) ago

Great, good, very enjoyable

See original

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Dear Mr Benni A, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

DK

Devia K.

10,0

/10

Reviewed 2 week(s) ago

This is really cool, beautiful, cool, and clean. The breakfast is delicious.

See original

Find this review helpful?

Accommodation's Reply

25 Sep 2026

Dear Mrs Devia K, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

V***t

8,5

/10

Reviewed 3 week(s) ago

Very pleasant and excellent service.. Continue 😍

See original

1 people find it helpful

Accommodation's Reply

25 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

Verified Traveler

Business

10,0

/10

Reviewed 3 week(s) ago

The Balcone Suites & Resort Bukittinggi is strategically located near Bukittinggi city. The view is beautiful, the service is excellent, the staff is friendly, and the atmosphere is pleasant. The rooms are very comfortable, and the restaurant offers a variety of breakfast options. The lupis could be made softer. Overall, it's good. Thanks.

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

A***b

10,0

/10

Reviewed 3 week(s) ago

Nice view with a great surrounding.

Find this review helpful?

Accommodation's Reply

08 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

G

Guest

7,8

/10

Reviewed 4 week(s) ago

When it's quiet, why is the menu reduced and the menu doesn't change from day to day?

See original

Find this review helpful?

Accommodation's Reply

06 Sep 2026

Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We're thrilled that you chose The Balcone Suites & Resort as your vacation destination. We apologize for any inconvenience you experienced during your stay. We hope to improve on the issues you faced, and your review will greatly help us in enhancing the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience and look forward to welcoming you back in the future. Warm regards, The Balcone Suites & Resort

y***n

9,1

/10

Reviewed 4 week(s) ago

The hotel's atmosphere and surroundings are delightful. It's clean, tidy, and cool. I'd love to come back again.

See original

Find this review helpful?

Accommodation's Reply

06 Sep 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future.

A***h

9,7

/10

Reviewed 5 week(s) ago

Alhamdulillah. luckily we can the view of singalang and merapi. great view. comfortable bed and room. value of money. just a bit far from town bukit tinggi but its a great choice for relaxing.

Find this review helpful?

Accommodation's Reply

25 Aug 2026

Dear Balconers, Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort

Verified Traveler

Leisure

10,0

/10

Reviewed 7 week(s) ago

It is always a pleasure to have a holiday in Bukittinggi and this hotel is the main choice.

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

F***h

Staycation

9,1

/10

Reviewed 8 week(s) ago

The view is beautiful, the rooms are comfortable, clean, and the food is plentiful and delicious.

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

L***a

Leisure

9,1

/10

Reviewed 8 week(s) ago

Staying at this hotel was amazing.

See original

1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

a***a

10,0

/10

Reviewed 8 week(s) ago

I'll definitely come back here again. It's really good.

See original

3 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

Y***i

10,0

/10

Reviewed 8 week(s) ago

Great, highly recommended. Great atmosphere and view, excellent service.

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

S***a

10,0

/10

Reviewed 8 week(s) ago

The place is comfortable, clean, and the view is top-notch.

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

D***a

6,5

/10

Reviewed 9 week(s) ago

Honestly, I was shocked to stay in a 4-star hotel but the room was so unclean. As soon as I arrived, I could already see that the sheets were dirty, and it looked like they hadn't been changed in a while. Usually, 4-star hotels check the sheets before checking in. The floor was dirty and dusty, and the bathroom was also dusty. When I was about to go to bed, I saw a spider web above the bed. I was disappointed with the lack of attention to cleanliness in the room.

See original

3 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We're thrilled that you chose The Balcone Suites & Resort as your vacation destination. We apologize for any inconvenience you experienced during your stay. We hope to improve on the issues you faced, and your review will greatly help us in enhancing the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience and look forward to welcoming you back in the future. Warm regards, The Balcone Suites & Resort

P***a

Business

6,0

/10

Reviewed 10 week(s) ago

Stayed from the 13th to the 16th. From July 15th to the 16th, the room wasn't cleaned. The receptionist's excuse was that if you wanted it cleaned, you had to request it first, haha. I was disappointed with the answer.

See original

1 people find it helpful

Accommodation's Reply

25 Aug 2026

Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We're thrilled that you chose The Balcone Suites & Resort as your vacation destination. We apologize for any inconvenience you experienced during your stay. We hope to improve on the issues you faced, and your review will greatly help us in enhancing the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience and look forward to welcoming you back in the future. Warm regards, The Balcone Suites & Resort

Verified Traveler

10,0

/10

Reviewed 11 week(s) ago

Communicative and fast response staff

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

Dear Balconers., Greetings from The Balcone Suites & Resort. Thank you for choosing The Balcone Suites & Resort as your preferred destination. We sincerely appreciate you taking the time to share your wonderful experience with us. We are delighted to know that you enjoyed your stay and that our resort was able to provide a memorable and relaxing getaway. Your kind words and recommendation are truly appreciated and serve as great encouragement for our entire team to continue delivering exceptional hospitality. It was our pleasure to have you as our guest, and we sincerely hope the memories you created during your stay will inspire you to visit us again. We look forward to welcoming you back to The Balcone Suites & Resort for another exceptional and memorable experience. Warm regards,. Utuh Satria Front Office Manager The Balcone Suites & Resort

Number of reviews per page

20

40

Ready to make up your mind?

Book Your Stay Now

Bedroom 4 The Balcone Suite & Resort Bukittinggi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.