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Alea Tulum

Hotels
9,2
/10
Exceptional
412 reviews

What Guests Say About Their Stay

Maria
10,0
/ 10
This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable. They always knew my friend wanted a margarita when she came back to the hotel and they were always ready to greet us with 2 for sunset hour. They are bilingual and spoke English and Spanish to us. They have cleaning ladies and they made towel animals! They were so cute and impressive! The rooms are so spacious and beautiful. I love their aesthetic. There are pools in the room balconies and a big pool in the middle of the hotel. They are also close everything we went to. I could go on for hours about this place and how great it was. We are all so sad to leave and the crew became our friends. I will definitely be coming back.
Patricia
10,0
/ 10
We recently had the pleasure of staying at Atea Tulum, and we can confidently say it was one of the highlights of our trip. From the moment we arrived, we were impressed by the hotel’s peaceful, boho-chic vibe. The natural design elements blended perfectly with the lush surroundings, creating a serene and welcoming environment. The staff were incredibly kind and helpful throughout our stay, and the service felt personal and genuine. Our room was spotless and offered the perfect blend of comfort and style. It had all the amenities we needed including a complimentary mini bar. We especially appreciated how close Atea is to both the beach it and our oceanfront room did not disappoint. The food was amazing and all the staff was very friendly and welcoming. If there’s one thing we could suggest, it might be to heat the pool to swim in the evening when the temperature drops. Also, the jacuzzi was not functioning properly. Overall, our stay at Atea Tulum was exceptional. We left feeling recharged and already thinking about our next visit. Thank you for creating such a special trip!
Stephanie
10,0
/ 10
My room had the most gorgeous view of the ocean! Waking up to that sunrise was unbelievable. Other reviews say the road leading up to it was “terrible” this is untrue. It is rocky but it’s simply unfinished, not that bad! The staff is polite the restaurant has great food! The atmosphere is quiet and relaxed I enjoyed my stay
In the Area
See Map
Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Alea Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Alea Tulum

Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
Discover More Places
Others Alea Tulum
Others 2 Alea Tulum

Discover More About Alea Tulum

Location


Staying at Alea Tulum is a good choice when you are visiting Tulum.

About Alea Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Alea Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Alea Tulum.

All facilities in Alea Tulum

Others Alea Tulum
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Library
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Alea Tulum

Important Note
  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Alea Tulum
21
Another facilities in Alea Tulum
Romantic proposal packages, Beach umbrella, Outdoor pool, Garden, Beach towel

Frequently asked question in Alea Tulum

What are available facilities at Alea Tulum?
There are top facilites at Alea Tulum such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alea Tulum?
The standard check-in time at Alea Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Alea Tulum?
Alea Tulum is a 4.0-star hotel.
How many rooms are available at Alea Tulum?
Alea Tulum has 21 rooms in total.
What do past guests say about Alea Tulum?
Alea Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Alea Tulum

Overall Ratings & Reviews Alea Tulum

Other sources (412)
9,2
Exceptional
From 412 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alea Tulum

Number of reviews per page
20
40
Top reviews
Ming-Chen
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Carlos
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!
Read More
Sarah
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Like the view and all but no efforts to clean the beach
Alanna
icon-Leisure
Leisure
2,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.
Read More
Myoung
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful, calm and peaceful place tucked away from busy Tulum city. It is our second time to visit this area because it is so beautiful there. Facility was beautiful but some updates might be needed immediately like broken hardwares and kitchen tools such as knife, pots, pans. Bed and service were excellent. We got almost everything we need immediately. You can have whatsapp chat with front office for any questions. The restaurant in the Alea was closed so we had to go to Mereva which is just few min walk for breakfast but it was not a big problem at all. Like most of shores, there are way too much seaweeds piled up so playing in the beach was almost impossible but they have lovely pools and they maintained it well. People consistantly removed seaweeds but it is impossible to remove which I did not know.
Read More
Tammy
icon-Leisure
Leisure
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Outdated, Unfriendly Staff!!!
Maria
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable. They always knew my friend wanted a margarita when she came back to the hotel and they were always ready to greet us with 2 for sunset hour. They are bilingual and spoke English and Spanish to us. They have cleaning ladies and they made towel animals! They were so cute and impressive! The rooms are so spacious and beautiful. I love their aesthetic. There are pools in the room balconies and a big pool in the middle of the hotel. They are also close everything we went to. I could go on for hours about this place and how great it was. We are all so sad to leave and the crew became our friends. I will definitely be coming back.
Read More
Kaleb
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Recommended
James
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great spot
Tarek
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property location was beautiful, but the house lacked the amenities that you would expect for this price point.
Patricia
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We recently had the pleasure of staying at Atea Tulum, and we can confidently say it was one of the highlights of our trip. From the moment we arrived, we were impressed by the hotel’s peaceful, boho-chic vibe. The natural design elements blended perfectly with the lush surroundings, creating a serene and welcoming environment. The staff were incredibly kind and helpful throughout our stay, and the service felt personal and genuine. Our room was spotless and offered the perfect blend of comfort and style. It had all the amenities we needed including a complimentary mini bar. We especially appreciated how close Atea is to both the beach it and our oceanfront room did not disappoint. The food was amazing and all the staff was very friendly and welcoming. If there’s one thing we could suggest, it might be to heat the pool to swim in the evening when the temperature drops. Also, the jacuzzi was not functioning properly. Overall, our stay at Atea Tulum was exceptional. We left feeling recharged and already thinking about our next visit. Thank you for creating such a special trip!
Read More
William
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff is excellent. Shout out to Luis and Samantha at reception and all the wait staff at the restaurant. The beds and pillows and cleanliness are good. You need a rental car. This place is very peaceful.
Juan Carlos
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

👍
Elliott
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good
norman
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice
Stephanie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My room had the most gorgeous view of the ocean! Waking up to that sunrise was unbelievable. Other reviews say the road leading up to it was “terrible” this is untrue. It is rocky but it’s simply unfinished, not that bad! The staff is polite the restaurant has great food! The atmosphere is quiet and relaxed I enjoyed my stay
Alfredo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The location of the property for those looking for relaxing stays and beautiful ocean. The staff does everything thing to ensure your enjoyment.
Alfredo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful scenery and quiet. The location is outstanding if you are looking for total serenity and gorgeous views. The staff do their best to keep you happy. It needs better maintenance of their furniture particularly those exposed to the sun and entrance sofas.
Jose Ramon Salinas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff was great. I liked that we could walk a very short distance to their other two hotels to dine. My husband and I really enjoyed our time at this hotel.
Number of reviews per page
20
40

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Others 4 Alea Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Alea Tulum

Other sources (412)
9,2
Exceptional
From 412 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alea Tulum

Number of reviews per page
20
40
Top reviews
Ming-Chen
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel. Excellent service. Would have loved to stay longer.
Selene
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Carlos
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!
Read More
Sarah
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Like the view and all but no efforts to clean the beach
Alanna
icon-Leisure
Leisure
2,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.
Read More
Myoung
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful, calm and peaceful place tucked away from busy Tulum city. It is our second time to visit this area because it is so beautiful there. Facility was beautiful but some updates might be needed immediately like broken hardwares and kitchen tools such as knife, pots, pans. Bed and service were excellent. We got almost everything we need immediately. You can have whatsapp chat with front office for any questions. The restaurant in the Alea was closed so we had to go to Mereva which is just few min walk for breakfast but it was not a big problem at all. Like most of shores, there are way too much seaweeds piled up so playing in the beach was almost impossible but they have lovely pools and they maintained it well. People consistantly removed seaweeds but it is impossible to remove which I did not know.
Read More
Tammy
icon-Leisure
Leisure
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Outdated, Unfriendly Staff!!!
Maria
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable. They always knew my friend wanted a margarita when she came back to the hotel and they were always ready to greet us with 2 for sunset hour. They are bilingual and spoke English and Spanish to us. They have cleaning ladies and they made towel animals! They were so cute and impressive! The rooms are so spacious and beautiful. I love their aesthetic. There are pools in the room balconies and a big pool in the middle of the hotel. They are also close everything we went to. I could go on for hours about this place and how great it was. We are all so sad to leave and the crew became our friends. I will definitely be coming back.
Read More
Kaleb
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Recommended
James
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great spot
Tarek
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property location was beautiful, but the house lacked the amenities that you would expect for this price point.
Patricia
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We recently had the pleasure of staying at Atea Tulum, and we can confidently say it was one of the highlights of our trip. From the moment we arrived, we were impressed by the hotel’s peaceful, boho-chic vibe. The natural design elements blended perfectly with the lush surroundings, creating a serene and welcoming environment. The staff were incredibly kind and helpful throughout our stay, and the service felt personal and genuine. Our room was spotless and offered the perfect blend of comfort and style. It had all the amenities we needed including a complimentary mini bar. We especially appreciated how close Atea is to both the beach it and our oceanfront room did not disappoint. The food was amazing and all the staff was very friendly and welcoming. If there’s one thing we could suggest, it might be to heat the pool to swim in the evening when the temperature drops. Also, the jacuzzi was not functioning properly. Overall, our stay at Atea Tulum was exceptional. We left feeling recharged and already thinking about our next visit. Thank you for creating such a special trip!
Read More
William
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff is excellent. Shout out to Luis and Samantha at reception and all the wait staff at the restaurant. The beds and pillows and cleanliness are good. You need a rental car. This place is very peaceful.
Juan Carlos
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

👍
Elliott
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good
norman
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice
Stephanie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My room had the most gorgeous view of the ocean! Waking up to that sunrise was unbelievable. Other reviews say the road leading up to it was “terrible” this is untrue. It is rocky but it’s simply unfinished, not that bad! The staff is polite the restaurant has great food! The atmosphere is quiet and relaxed I enjoyed my stay
Alfredo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The location of the property for those looking for relaxing stays and beautiful ocean. The staff does everything thing to ensure your enjoyment.
Alfredo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful scenery and quiet. The location is outstanding if you are looking for total serenity and gorgeous views. The staff do their best to keep you happy. It needs better maintenance of their furniture particularly those exposed to the sun and entrance sofas.
Jose Ramon Salinas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff was great. I liked that we could walk a very short distance to their other two hotels to dine. My husband and I really enjoyed our time at this hotel.
Number of reviews per page
20
40