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Banyan Tree Mayakoba

Hotels
9,6
/10
Exceptional
1.000 reviews

What Guests Say About Their Stay

Kaitlin
10,0
/ 10
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Abraham Aron
10,0
/ 10
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Carri
10,0
/ 10
Wonderful property. Very private and spacious. We loved the private heated pool!
In the Area
See Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Banyan Tree Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Banyan Tree Mayakoba

Location


Banyan Tree Mayakoba is located in area / city Solidaridad.

About Banyan Tree Mayakoba

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Banyan Tree Mayakoba exclusively for you.

Banyan Tree Mayakoba is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Banyan Tree Mayakoba.

All facilities in Banyan Tree Mayakoba

Others Banyan Tree Mayakoba
Others

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Wine tasting room
  • Picnic area
  • Garden
  • Beach towel
  • Clubhouse
  • Beach umbrella
  • Private beach
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Golf cart
  • Golf club
  • Outdoor tennis court
  • Fitness center
  • Tennis court
  • Golf course

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms
  • Computer station

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Family-friendly Facilities

  • Kids club
  • Children pool

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Banyan Tree Mayakoba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banyan Tree Mayakoba
161
Number of floors in Banyan Tree Mayakoba
2
Another facilities in Banyan Tree Mayakoba
Romantic proposal packages, Outdoor pool, Wine tasting room, Picnic area, Garden

Frequently asked question in Banyan Tree Mayakoba

What are available facilities at Banyan Tree Mayakoba?
There are top facilites at Banyan Tree Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Mayakoba?
The standard check-in time at Banyan Tree Mayakoba is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Banyan Tree Mayakoba provide breakfast?
Yes, Banyan Tree Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banyan Tree Mayakoba?
Banyan Tree Mayakoba is a 5.0-star hotel.
How many floors does Banyan Tree Mayakoba have?
Banyan Tree Mayakoba has 2 floors.
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More Reviews from Other Guests in Banyan Tree Mayakoba

Overall Ratings & Reviews Banyan Tree Mayakoba

Other sources (1.000)
9,6
Exceptional
From 1.000 reviews
Cleanliness

9,6

Room Comfort

9,8

Location

9,2

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Kaitlin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Antonio
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Samantha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property with excellent service
Julie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ocean scene was amazing. Clean beach , minimal seaweed
Scott
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing. Simply amazing
Vanessa
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
moussa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Service was amazing
Zacky
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

5/5 stars
Abraham Aron
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Nicholas
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nature
Carri
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful property. Very private and spacious. We loved the private heated pool!
Shalva
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good
Yan
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very warm and professional staff. Recommend.
Maria Victoria
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
Read More
Stephanie
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Read More
Manpreet Kaur
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!
Tamar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
DOUG
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Incredible place. Must go again soon!
Saurabh
icon-Leisure
Leisure
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Daniel
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

excellent, vip
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Banyan Tree Mayakoba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Banyan Tree Mayakoba

Other sources (1.000)
9,6
Exceptional
From 1.000 reviews
Cleanliness

9,6

Room Comfort

9,8

Location

9,2

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Mayakoba

Number of reviews per page
20
40
Top reviews
Kaitlin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Antonio
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Samantha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property with excellent service
Julie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ocean scene was amazing. Clean beach , minimal seaweed
Scott
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing. Simply amazing
Vanessa
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
moussa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Service was amazing
Zacky
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

5/5 stars
Abraham Aron
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Nicholas
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nature
Carri
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful property. Very private and spacious. We loved the private heated pool!
Shalva
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good
Yan
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very warm and professional staff. Recommend.
Maria Victoria
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
Read More
Stephanie
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Read More
Manpreet Kaur
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!
Tamar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
DOUG
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Incredible place. Must go again soon!
Saurabh
icon-Leisure
Leisure
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Daniel
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

excellent, vip
Number of reviews per page
20
40