Search Hotels
- /
- 25.233Hotels in Mexico/
- /
- /
- Hotel in Krystal Monterrey
See Other Accommodations in Monterrey
See All Photos
Krystal Monterrey
Hotels
8,2
/10
Very Good
1.702 reviews
What Guests Say About Their Stay
Kevin
10,0
/ 10
It was a great experience, the staff were kind and quick to answer all my questions
Erica
10,0
/ 10
My stay at Krystal Monterrey was awesome! The check-in was very efficient. The room was superb! I really loved the neatness but most of all the individualized WELCOME note. Special thanks to Susana García!
Anna
10,0
/ 10
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
In the Area
See Map
Calle Corregidora 519, Centro, Monterrey, Estado de Nuevo León, Mexico, 64000
Main Facilities
Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Krystal Monterrey
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Krystal Monterrey
Calle Corregidora 519, Centro, Monterrey, Estado de Nuevo León, Mexico, 64000
Discover More Places
Discover More About Krystal Monterrey
Location
Krystal Monterrey is a hotel in a good neighborhood, which is located at Monterrey.
About Krystal Monterrey
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Krystal Monterrey exclusively for you.
Krystal Monterrey is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Krystal Monterrey is the right place to stay.
All facilities in Krystal Monterrey
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting rooms
- Business center
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Krystal Monterrey
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
- Valet parking fee: MXN 180 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Krystal Monterrey | 207 |
Number of floors in Krystal Monterrey | 9 |
Another facilities in Krystal Monterrey | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in Krystal Monterrey
What are available facilities at Krystal Monterrey?
There are top facilites at Krystal Monterrey such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Krystal Monterrey?
The standard check-in time at Krystal Monterrey is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Krystal Monterrey provide breakfast?
Yes, Krystal Monterrey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Krystal Monterrey?
Krystal Monterrey is a 3.5-star hotel.
How many floors does Krystal Monterrey have?
Krystal Monterrey has 9 floors.
See All
More Reviews from Other Guests in Krystal Monterrey
Overall Ratings & Reviews Krystal Monterrey
Other sources (1.702)
8,2
Very Good
From 1.702 reviews
Cleanliness
8,6
Room Comfort
8,6
Service and Facilites
8,4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Krystal Monterrey
Number of reviews per page
20
40
Top reviews
Kevin
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was a great experience, the staff were kind and quick to answer all my questions
Cecilia
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All is better
Timothy
Business and Leisure with Friends
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey.
My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Read More
Azrael
Friends and Family
2,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I recently stayed at your hotel and wanted to share some feedback regarding my experience. Unfortunately, it did not meet expectations due to several issues:
The room was extremely hot upon arrival. Although I adjusted the thermostat, the temperature only lowered by 2 degrees and remained uncomfortable throughout the night.
The television was not functioning at all during the stay.
I also encountered a bug in the restroom, which was concerning in terms of cleanliness.
While the restaurant food was acceptable, it wasn’t enough to offset the other inconveniences.
When I contacted the front desk to request a room change, I was told all rooms were booked. Additionally, the receptionist was not particularly helpful or accommodating.
Read More
ROSA GUADALUPE
Business
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Pongan fridge estaría fabuloso
Erica
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
My stay at Krystal Monterrey was awesome! The check-in was very efficient. The room was superb! I really loved the neatness but most of all the individualized WELCOME note. Special thanks to Susana García!
Janet
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice
Roberto
Business Family
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No me gustó el valet parking ya que dejaron el vehículo prendido toda la noche y se le acabó tanto la batería que tuve que hablar a una grúa incurriendo en un gasto que no tenía contemplado. Se vio con la supervisora y gerente en turno y simplemente me dijeron que “estarán al pendiente”. Entiendo que no son trabajadores directos del hotel pero están en el hotel dando el servicio. Nos quedamos sin agua un día y nos bañamos. La fila para el registro más lento de lo normal
Read More
Elizabeth Lopez
Business and Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to stay really loved it
mike
Business Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Other than those few things excellent personal nice
Pedro Antonio
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Llegamos y nuestra reservacion no aprecia, les mostre con mi cel la reserva de expedia y tardaron aprox 30min en reaolverlo, eran 3 cuartos y tadaron mucho en darnos las llaves ya que teniamos que firmar muchos papeles TODAS las 6 personas que ibamos, yo me acercaba a ver si ya faltaba poco y me decian que necesitaba
JOSE
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location
Jose
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great location and employees and hotel all nice
Israel
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was good except for the room that doesn’t have a microwave
Areli
with Partner
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s ok
Rocio
Leisure
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was friendly, room service is great, small Starbucks in hotel, seating area in lobby, hotel bar had a happy hour, food at breakfast buffet was good on one day & not so good the next.
Room was nice overall, bathroom had s bit od a sewer smell ar times & can hear people next yo our rokm if loud.
Overall nice & would recommend as ot in in the downtown area very accessible to shopping, restaurants & sights.
Read More
Adriana
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
El personal increíble, super atentos.
Me encanta la ubicacion de este hotel y ya nos hemos hospedado anteriormente.
En esta ocasion nos tocó la mala experiencia de no poder bañarnos debido a que la regadera tenia fuga de agua y mojaba todo el baño por arriba de la puerta de cristal.
Paul
Business
2,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I think this will likely be the first negative review I have given for a property. But holy moly....the room safe didn't work, there were no glasses or ice bucket in the room, some of the lights didn't work, it was dirty. I honestly was shocked, as it looks lovely from the outside, has concierge service, a doorman, valet parking. The room experience just did not connect with the rest of the property.
Read More
Anna
Business Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Alejandro
2,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The whole lights went off for like 2 hours
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Monterrey
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Krystal Monterrey
Other sources (1.702)
8,2
Very Good
From 1.702 reviews
Cleanliness
8,6
Room Comfort
8,6
Service and Facilites
8,4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Krystal Monterrey
Number of reviews per page
20
40
Top reviews
Kevin
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was a great experience, the staff were kind and quick to answer all my questions
Cecilia
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All is better
Timothy
Business and Leisure with Friends
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey.
My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Read More
Azrael
Friends and Family
2,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I recently stayed at your hotel and wanted to share some feedback regarding my experience. Unfortunately, it did not meet expectations due to several issues:
The room was extremely hot upon arrival. Although I adjusted the thermostat, the temperature only lowered by 2 degrees and remained uncomfortable throughout the night.
The television was not functioning at all during the stay.
I also encountered a bug in the restroom, which was concerning in terms of cleanliness.
While the restaurant food was acceptable, it wasn’t enough to offset the other inconveniences.
When I contacted the front desk to request a room change, I was told all rooms were booked. Additionally, the receptionist was not particularly helpful or accommodating.
Read More
ROSA GUADALUPE
Business
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Pongan fridge estaría fabuloso
Erica
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
My stay at Krystal Monterrey was awesome! The check-in was very efficient. The room was superb! I really loved the neatness but most of all the individualized WELCOME note. Special thanks to Susana García!
Janet
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice
Roberto
Business Family
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No me gustó el valet parking ya que dejaron el vehículo prendido toda la noche y se le acabó tanto la batería que tuve que hablar a una grúa incurriendo en un gasto que no tenía contemplado. Se vio con la supervisora y gerente en turno y simplemente me dijeron que “estarán al pendiente”. Entiendo que no son trabajadores directos del hotel pero están en el hotel dando el servicio. Nos quedamos sin agua un día y nos bañamos. La fila para el registro más lento de lo normal
Read More
Elizabeth Lopez
Business and Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place to stay really loved it
mike
Business Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Other than those few things excellent personal nice
Pedro Antonio
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Llegamos y nuestra reservacion no aprecia, les mostre con mi cel la reserva de expedia y tardaron aprox 30min en reaolverlo, eran 3 cuartos y tadaron mucho en darnos las llaves ya que teniamos que firmar muchos papeles TODAS las 6 personas que ibamos, yo me acercaba a ver si ya faltaba poco y me decian que necesitaba
JOSE
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location
Jose
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great location and employees and hotel all nice
Israel
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was good except for the room that doesn’t have a microwave
Areli
with Partner
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s ok
Rocio
Leisure
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was friendly, room service is great, small Starbucks in hotel, seating area in lobby, hotel bar had a happy hour, food at breakfast buffet was good on one day & not so good the next.
Room was nice overall, bathroom had s bit od a sewer smell ar times & can hear people next yo our rokm if loud.
Overall nice & would recommend as ot in in the downtown area very accessible to shopping, restaurants & sights.
Read More
Adriana
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
El personal increíble, super atentos.
Me encanta la ubicacion de este hotel y ya nos hemos hospedado anteriormente.
En esta ocasion nos tocó la mala experiencia de no poder bañarnos debido a que la regadera tenia fuga de agua y mojaba todo el baño por arriba de la puerta de cristal.
Paul
Business
2,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I think this will likely be the first negative review I have given for a property. But holy moly....the room safe didn't work, there were no glasses or ice bucket in the room, some of the lights didn't work, it was dirty. I honestly was shocked, as it looks lovely from the outside, has concierge service, a doorman, valet parking. The room experience just did not connect with the rest of the property.
Read More
Anna
Business Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Alejandro
2,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The whole lights went off for like 2 hours
Number of reviews per page
20
40