Union Hotel Cusco

Hotels
9,0
/10
Exceptional
925 reviews

What Guests Say About Their Stay

Charles
10,0
/ 10
The staff were really lovely and helped with all our needs. The pet alpaca was very cuite and made eating food in the resteraunt a treat when you can see him :)
DARREN
10,0
/ 10
We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
TIE
10,0
/ 10
Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.
In the Area
See Map
Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002

Main Facilities

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24-Hour Front Desk
WiFi
Union Hotel Cusco is located in area / city Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Union Hotel Cusco

Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002
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Discover More About Union Hotel Cusco

Location


Union Hotel Cusco is located in area / city Cusco.

About Union Hotel Cusco

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Union Hotel Cusco is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Union Hotel Cusco is the right place to stay.

All facilities in Union Hotel Cusco

Others Union Hotel Cusco
Others

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Tours

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby

General

  • Smoking area
  • Terrace

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Union Hotel Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Union Hotel Cusco
43
Number of floors in Union Hotel Cusco
3
Another facilities in Union Hotel Cusco
Luggage storage, 24-hour Receptionist, Laundry service, Tours, Others

Frequently asked question in Union Hotel Cusco

What are available facilities at Union Hotel Cusco?
There are top facilites at Union Hotel Cusco such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Union Hotel Cusco?
The standard check-in time at Union Hotel Cusco is starting from 13:00 - 00:00 while the latest check-out time is at Before 10:00
Does Union Hotel Cusco provide breakfast?
Yes, Union Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Union Hotel Cusco?
Union Hotel Cusco is a 3.5-star hotel.
How many floors does Union Hotel Cusco have?
Union Hotel Cusco has 3 floors.
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More Reviews from Other Guests in Union Hotel Cusco

9,0
Exceptional
From 925 reviews
Cleanliness

9,4

Room Comfort

9,0

Location

8,8

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
Charles
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were really lovely and helped with all our needs. The pet alpaca was very cuite and made eating food in the resteraunt a treat when you can see him :)
DARREN
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
Read More
JESSICA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great.
Cheryl
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful entry to hotel with open courtyard. Great dining area and a very accommodating and kind staff! Bed was okay and room was spacious. Could hear lots of talking in the morning from tour group but they probably had an early tour. Very good breakfast buffet. Close to the market for shopping. Thank you.
Richelle
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.
Read More
TIE
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.
Kaiqing
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast is good, staff are very friendly and helpful, the place is nice and stylish.
TIE
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

like its location, amenities and services
Bruno
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great Hotel & location. Extras provided in the room were fantastic. Best shower-head ever experienced in years of travel. Sour Pisco & Cerviche classes were awesome and Kiki the resident Alpaca was interesting and friendly. Also would like to compliment Jayherine who found my wife’s wallet in the restaurant and returned it within 30min!
Read More
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The space was clean and airy. It was nice to share a king sized bed after a few weeks of travelling. There were nice touches like complimentary chocolaty treats. There were a lot of included items like personal bug spray, toiletries, etc. though thoughtful, I worry about potential waste overall with these features (for example we did not need any of these). The breakfast was really wonderful. There were a lot of programs offered during the day that we did not take advantage of because of our short stay. Overall, a few min walk off the main strip but that was ok by us. Union provided everything we needed!
Read More
Charles
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
Kimiko Kyle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Union Hotel Cusco truly felt like a home away from home. The property has a cozy, homey vibe and is perfectly located—just steps from San Pedro Market and within easy reach of shops and restaurants in the area. The staff were amazing—warm, welcoming, and helpful in every way. We were celebrating both our birthday and honeymoon, and the thoughtful welcome surprise of amenities in our room made the occasion feel extra special. Thank you for acknowledging and celebrating with us! Overall, our stay was comfortable, memorable, and filled with genuine hospitality. We would gladly return and highly recommend Union Hotel Cusco to anyone visiting the city.
Read More
frine
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelent service , perfect location and stuff super friendly
Michael
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s like a secluded getaway that just appears behind a min descript door. Local shopping and entertainment is nearby, but you have to walk a few blocks of empty to get to it. But once you’re in the Union there isn’t a lot of reason to leave. Friendly staff, open design, and onsite restaurant and bar. Rooms are really clean. The food at the restaurant was really awesome and the service excellent.
Read More
STEFANY
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I loved that there was a bathtub and lots of snacks. Kiki the alpaca was an especially sweet touch.
Teresa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
Tuneisha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I enjoyed my stay here. The baby alpaca was a cute touch
Marianne
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious rooms, accommodating staff, cleanliness
Jennifer
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very froe
Jennifer
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Number of reviews per page
20
40

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Others 4 Union Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 925 reviews
Cleanliness

9,4

Room Comfort

9,0

Location

8,8

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
Charles
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were really lovely and helped with all our needs. The pet alpaca was very cuite and made eating food in the resteraunt a treat when you can see him :)
DARREN
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up
Read More
JESSICA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great.
Cheryl
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful entry to hotel with open courtyard. Great dining area and a very accommodating and kind staff! Bed was okay and room was spacious. Could hear lots of talking in the morning from tour group but they probably had an early tour. Very good breakfast buffet. Close to the market for shopping. Thank you.
Richelle
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.
Read More
TIE
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.
Kaiqing
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast is good, staff are very friendly and helpful, the place is nice and stylish.
TIE
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

like its location, amenities and services
Bruno
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great Hotel & location. Extras provided in the room were fantastic. Best shower-head ever experienced in years of travel. Sour Pisco & Cerviche classes were awesome and Kiki the resident Alpaca was interesting and friendly. Also would like to compliment Jayherine who found my wife’s wallet in the restaurant and returned it within 30min!
Read More
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The space was clean and airy. It was nice to share a king sized bed after a few weeks of travelling. There were nice touches like complimentary chocolaty treats. There were a lot of included items like personal bug spray, toiletries, etc. though thoughtful, I worry about potential waste overall with these features (for example we did not need any of these). The breakfast was really wonderful. There were a lot of programs offered during the day that we did not take advantage of because of our short stay. Overall, a few min walk off the main strip but that was ok by us. Union provided everything we needed!
Read More
Charles
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
Kimiko Kyle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Union Hotel Cusco truly felt like a home away from home. The property has a cozy, homey vibe and is perfectly located—just steps from San Pedro Market and within easy reach of shops and restaurants in the area. The staff were amazing—warm, welcoming, and helpful in every way. We were celebrating both our birthday and honeymoon, and the thoughtful welcome surprise of amenities in our room made the occasion feel extra special. Thank you for acknowledging and celebrating with us! Overall, our stay was comfortable, memorable, and filled with genuine hospitality. We would gladly return and highly recommend Union Hotel Cusco to anyone visiting the city.
Read More
frine
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelent service , perfect location and stuff super friendly
Michael
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s like a secluded getaway that just appears behind a min descript door. Local shopping and entertainment is nearby, but you have to walk a few blocks of empty to get to it. But once you’re in the Union there isn’t a lot of reason to leave. Friendly staff, open design, and onsite restaurant and bar. Rooms are really clean. The food at the restaurant was really awesome and the service excellent.
Read More
STEFANY
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I loved that there was a bathtub and lots of snacks. Kiki the alpaca was an especially sweet touch.
Teresa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
Tuneisha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I enjoyed my stay here. The baby alpaca was a cute touch
Marianne
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spacious rooms, accommodating staff, cleanliness
Jennifer
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very froe
Jennifer
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Number of reviews per page
20
40