Shangri-La Colombo

Hotels
9,1
/10
Exceptional
441 reviews

What Guests Say About Their Stay

Aisalan

10,0
/ 10
Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.

martin

10,0
/ 10
pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.

Sharlene

10,0
/ 10
To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
In the Area
See Map
1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Colombo (Kompannaweediya)
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What's around Shangri-La Colombo

1 Galle Face, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00200
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Lobby Shangri-La Colombo
Exterior 2 Shangri-La Colombo

Discover More About Shangri-La Colombo

General


In Colombo (Kompannaweediya)

Location


A stay at Shangri-La Colombo places you in the heart of Colombo, within a 5-minute drive of Galle Face Green and Pettah Market. This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

One Galle Face - 0.1 km / 0.1 mi
Beira Lake - 0.2 km / 0.2 mi
Galle Face Green - 0.5 km / 0.3 mi
Old Parliament Building - 0.6 km / 0.3 mi
Bank of Ceylon Tower - 0.8 km / 0.5 mi
Colombo World Trade Center - 0.9 km / 0.6 mi
King Sri Wickrama Rajasinghe Prison Cell - 1 km / 0.6 mi
Dutch Hospital Shopping Precinct - 1 km / 0.6 mi
High Commission of India - 1.1 km / 0.7 mi
St. Andrew's Scots Kirk Church - 1.2 km / 0.8 mi
Colombo Lighthouse - 1.2 km / 0.8 mi
Galle Face Green Night Market - 1.3 km / 0.8 mi
St Peter's Church - 1.3 km / 0.8 mi
Crescat Shopping Mall - 1.4 km / 0.9 mi
Talangama Wetland - 1.4 km / 0.9 mi

The preferred airport for Shangri-La Colombo is Bandaranaike Intl. Airport (CMB) - 34.5 km / 21.5 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Shangri-La Colombo

Bar, Cafe and Lounge Shangri-La Colombo
Bar, Cafe and Lounge
Entertainment Facility Shangri-La Colombo
Entertainment Facility
Fitness Center Shangri-La Colombo
Fitness Center
Functional Hall Shangri-La Colombo
Functional Hall
Common Space Shangri-La Colombo
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Sun loungers

General

  • Swimming pool
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Airport transfer
  • Storage
  • Valet parking

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • Free WiFi
  • Internet point

Accommodation Policy & General Information in Shangri-La Colombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 99 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, By ocean, Noise-free rooms not guaranteed, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Shangri-La Colombo

What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Colombo?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
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More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (437)
9,2
Exceptional
From 437 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
MARC
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the above
Angela
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
marina
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not friendly or helpful when I called from the airport. Only 2 regular towels in the bathroom. No hand or face towels. No turn down.
Mahadevan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Michael
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel just didn’t seem to work. Check in was massively slow, the room was not ready when we arrived after check in time and the hotel amenities were just not great. Capital bar was ok but a little bit underwhelming, room service took forever and the room felt tired. One time room service even quizzed my logic for ordering. Wish I had stayed at the resort a day longer and got a 03:00 transfer.
Read More
David
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were kind. Hotel is typical corporate hotel
Mario
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

wonderful country with amazing people! Looking forward coming back again
Aisalan
icon-Leisure
Leisure
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.
Tyler
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great stay, fantastic room, and outstanding staff.
Tyler
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A+ experience, in particular the responsive and friendly staff.
martin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.
Riaz
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Haji
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The breakfast was just too good
James
icon-Leisure with Pet
Leisure with Pet
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Sexy
Claire
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was perfect
Sharlene
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
Read More
Fateha
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Such a great hotel, such great food and the service was excellent! Pasan was great providing us with copious chai, non stop requests and was great all round, Eranda was excellent too. I wish I remembered everyone’s name, but would recommend the stay for their service alone - couldn’t do enough for us. Hotel rooms were clean, would recommend their half board option (some of the best food we had in Sri Lanka) and great shower facility too.
Read More
Sanjeewa
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Confusing check in and somewhat indifferent check in staff
Janet
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Paul
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room, amenities and lobby were fantastic.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (437)
9,2
Exceptional
From 437 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
MARC
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the above
Angela
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful hotel, gorgeous rooms and helpful staff, would highly recommend
marina
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not friendly or helpful when I called from the airport. Only 2 regular towels in the bathroom. No hand or face towels. No turn down.
Mahadevan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Michael
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel just didn’t seem to work. Check in was massively slow, the room was not ready when we arrived after check in time and the hotel amenities were just not great. Capital bar was ok but a little bit underwhelming, room service took forever and the room felt tired. One time room service even quizzed my logic for ordering. Wish I had stayed at the resort a day longer and got a 03:00 transfer.
Read More
David
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were kind. Hotel is typical corporate hotel
Mario
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

wonderful country with amazing people! Looking forward coming back again
Aisalan
icon-Leisure
Leisure
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.
Tyler
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great stay, fantastic room, and outstanding staff.
Tyler
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A+ experience, in particular the responsive and friendly staff.
martin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.
Riaz
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Haji
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The breakfast was just too good
James
icon-Leisure with Pet
Leisure with Pet
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Sexy
Claire
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was perfect
Sharlene
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
Read More
Fateha
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Such a great hotel, such great food and the service was excellent! Pasan was great providing us with copious chai, non stop requests and was great all round, Eranda was excellent too. I wish I remembered everyone’s name, but would recommend the stay for their service alone - couldn’t do enough for us. Hotel rooms were clean, would recommend their half board option (some of the best food we had in Sri Lanka) and great shower facility too.
Read More
Sanjeewa
6,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Confusing check in and somewhat indifferent check in staff
Janet
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Paul
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great room, amenities and lobby were fantastic.
Number of reviews per page
20
40