Sheraton Fallsview Hotel

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8.4
/10
Very Good
6,991 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
We brought our boys, 1 and 2 yrs old for 4 days and they had a great time. The room was perfect for our family, we spent almost all our time by the window. Everything is right on site, which is super convenient

Ross

10.0
/ 10
We had a great three nights stay except for the valet parking is taking a bit longer for them to get our car. Otherwise everything is great!

helene

10.0
/ 10
L’endroit est vraiment très joli, et nous sommes en face des chutes vraiment plaisant . Très belle expérience merci
In the Area
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5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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General


Near Great Canadian Midway

Location


With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Clifton Hill - 0.1 km / 0.1 mi
Queen Victoria Park - 0.1 km / 0.1 mi
Oakes Garden Theatre - 0.1 km / 0.1 mi
Fallsview Indoor Waterpark - 0.2 km / 0.1 mi
Great Canadian Midway - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Upside Down House - 0.3 km / 0.2 mi
Dinosaur Adventure Golf - 0.4 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Casino Niagara - 0.6 km / 0.4 mi
Bird Kingdom - 0.6 km / 0.4 mi
Nightmares Fear Factory - 0.6 km / 0.4 mi
Greg Frewin Theatre - 0.6 km / 0.4 mi
Rainbow Bridge - 0.7 km / 0.4 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 km / 9.9 mi
Buffalo Niagara Intl. Airport (BUF) - 43.7 km / 27.1 mi

The preferred airport for Sheraton Fallsview Hotel is Buffalo Niagara Intl. Airport (BUF).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Fallsview Hotel

Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Functional Hall Sheraton Fallsview Hotel
Functional Hall
Common Space Sheraton Fallsview Hotel
Common Space
Lobby Sheraton Fallsview Hotel
Lobby
Accommodation Services Sheraton Fallsview Hotel
Accommodation Services

Things to Do

  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Fitness center
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Transportation

  • Casino shuttle
  • Bicycle rental
  • Valet parking (surcharge)

General

  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Business Facilities

  • Conference center
  • Business facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from May to October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Water park access (surcharge), Indoor pool, Casino, Spa, Garden

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Fallsview Hotel?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

8.4
Very Good
From 6,991 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Chaunte
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great views, the area was a little busy but other than that very good!
Ashley
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We brought our boys, 1 and 2 yrs old for 4 days and they had a great time. The room was perfect for our family, we spent almost all our time by the window. Everything is right on site, which is super convenient
Jasmin
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good evening, this was my third time staying at this Hotel. The staff was super friendly, I love the convenience as everything is in walking distance. View was breathtaking including the fireworks. Would go again! Was unable to turn off a/c, power on-off not working freezing cold in the room. Missing my shower cap used to be there, shower must have not been cleaned properly as soap from previous guest was in the soap holder.
Read More
Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a great three nights stay except for the valet parking is taking a bit longer for them to get our car. Otherwise everything is great!
Haeyoung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff and maid. Great atmosphere.
eric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay
helene
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L’endroit est vraiment très joli, et nous sommes en face des chutes vraiment plaisant . Très belle expérience merci
Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

They stay was great , I recommend this hotel
Lindsay
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked a city view room for a conference. It ended up being a tiny internal room next to the elevator. My window looked out to the hall of my conference (photo attached). It was very loud and I was kept up by the elevator all night. While I was there, I was out of the hotel from 8-4 each day. And when I came back each day my room had not been attended to. The shower was designed poorly and I had to use towels to keep the water from the shower from going out into the hall. On the last day of the conference around 4 PM the hotel called up to my room asking for another guest. They asked if I was planning on booking for another night since I was still in my room. I had to tell them they got the wrong room and it turns out they had marked down my room as a completely other guest. On the last day, I also lost access to the Internet when I texted the number that was supposed to help me they essentially gave non-responses now I believe I may have been supposed to be in a different room and the person that was in my room should’ve checked out, and somehow they cancelled my Internet as it was tied to my room. When I told the front desk the issues I had they gave me the fakest sympathy. They did not offer any solutions just “oh sorry”. I don’t think I will be going back to stay at this hotel again. They also lost my business partners bags. But I’m sure they’ll leave their review also
Read More
Jarallah
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything is beautiful
Bill
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not worth the money.
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well located in front of the American Fall. Great view. Parking is a little tricky and expensive. Very clean room and friendly staff. Great breakfast buffet.
Mardoqueo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is very nice and great for families. You really are close to everything. Clifton Hill is right around the corner from the hotel. Viewing areas and Niagara City Cruise is about a block away. The hotel is connected to a starbucks, a few other food options and a convenience store on the first floor. Other restaurants options are easy to get to within the hotel without having to step outside. There is also an arcade within the property. We did not go to the waterpark but it is also easy to get to from within the hotel. Parking is a bit of a walk but totally manageable. Again everything is connected and accessible. I recommend getting a falls view. Awesome fireworks from where we were on the 20th floor and full view of the falls. The rooms are well laid out. Bathrooms are spacious. The hotel staff are great and really try to give you a 5 star experience. Highly recommend.
Read More
Vladimir
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful time with a perfect view.
Ann
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

13 of us traveled to Niagara Falls for a family vacation. The food and services at the Grand Buffet was outstanding. The grandchildren loved the swimming pool. The front desk staff was very friendly and helpful.
Jason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay, clean and high end with an amazing view.
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly and knowledgeable staff from front desk to the bell hop and valet. Latter two were excellent. Yes, 70$ for valet is pricey but the service was in effect until 400 pm day of checkout, which is good, and the crew knew their job and were happy to answer any questions.
David
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Fallsview Sheraton was a great hotel/resort. You can't beat the location, the view of the falls from the room was exquisite, there are many food and entertainment options in the resort, 2 pools and direct access to the Fallsview Indoor Waterpark. I traveled with my family (5 people in all) and stayed in a standard double queen - the room was a little small, but we weren't in there except to sleep. The beds were very comfortable, but the pillows were flat. The room was clean, well maintained and had a coffee maker (not the best coffee or fixings) and decent mini-fridge. The staff was great - everyone we encountered was very nice and engaging, and also accommodating and knowledgeable. The resort is BIG - expect a lot of walking, especially if you park in the garage. This was perhaps the biggest negative. It took 10-15 mins to walk to and from our car (and in high traffic times even more) with most of the delay waiting for elevators, but there was also a ton of walking. However, if you're in Niagara Falls, you expect the walking. We will definitely consider staying here again.
Read More
Tiat Leng
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing view of the waterfalls. Breakfast was great with the same view.
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel! Perfect location!
Number of reviews per page
20
40

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Lobby 4 Sheraton Fallsview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 6,991 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Chaunte
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great views, the area was a little busy but other than that very good!
Ashley
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We brought our boys, 1 and 2 yrs old for 4 days and they had a great time. The room was perfect for our family, we spent almost all our time by the window. Everything is right on site, which is super convenient
Jasmin
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good evening, this was my third time staying at this Hotel. The staff was super friendly, I love the convenience as everything is in walking distance. View was breathtaking including the fireworks. Would go again! Was unable to turn off a/c, power on-off not working freezing cold in the room. Missing my shower cap used to be there, shower must have not been cleaned properly as soap from previous guest was in the soap holder.
Read More
Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had a great three nights stay except for the valet parking is taking a bit longer for them to get our car. Otherwise everything is great!
Haeyoung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff and maid. Great atmosphere.
eric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay
helene
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L’endroit est vraiment très joli, et nous sommes en face des chutes vraiment plaisant . Très belle expérience merci
Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

They stay was great , I recommend this hotel
Lindsay
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked a city view room for a conference. It ended up being a tiny internal room next to the elevator. My window looked out to the hall of my conference (photo attached). It was very loud and I was kept up by the elevator all night. While I was there, I was out of the hotel from 8-4 each day. And when I came back each day my room had not been attended to. The shower was designed poorly and I had to use towels to keep the water from the shower from going out into the hall. On the last day of the conference around 4 PM the hotel called up to my room asking for another guest. They asked if I was planning on booking for another night since I was still in my room. I had to tell them they got the wrong room and it turns out they had marked down my room as a completely other guest. On the last day, I also lost access to the Internet when I texted the number that was supposed to help me they essentially gave non-responses now I believe I may have been supposed to be in a different room and the person that was in my room should’ve checked out, and somehow they cancelled my Internet as it was tied to my room. When I told the front desk the issues I had they gave me the fakest sympathy. They did not offer any solutions just “oh sorry”. I don’t think I will be going back to stay at this hotel again. They also lost my business partners bags. But I’m sure they’ll leave their review also
Read More
Jarallah
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything is beautiful
Bill
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not worth the money.
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well located in front of the American Fall. Great view. Parking is a little tricky and expensive. Very clean room and friendly staff. Great breakfast buffet.
Mardoqueo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is very nice and great for families. You really are close to everything. Clifton Hill is right around the corner from the hotel. Viewing areas and Niagara City Cruise is about a block away. The hotel is connected to a starbucks, a few other food options and a convenience store on the first floor. Other restaurants options are easy to get to within the hotel without having to step outside. There is also an arcade within the property. We did not go to the waterpark but it is also easy to get to from within the hotel. Parking is a bit of a walk but totally manageable. Again everything is connected and accessible. I recommend getting a falls view. Awesome fireworks from where we were on the 20th floor and full view of the falls. The rooms are well laid out. Bathrooms are spacious. The hotel staff are great and really try to give you a 5 star experience. Highly recommend.
Read More
Vladimir
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful time with a perfect view.
Ann
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

13 of us traveled to Niagara Falls for a family vacation. The food and services at the Grand Buffet was outstanding. The grandchildren loved the swimming pool. The front desk staff was very friendly and helpful.
Jason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay, clean and high end with an amazing view.
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly and knowledgeable staff from front desk to the bell hop and valet. Latter two were excellent. Yes, 70$ for valet is pricey but the service was in effect until 400 pm day of checkout, which is good, and the crew knew their job and were happy to answer any questions.
David
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Fallsview Sheraton was a great hotel/resort. You can't beat the location, the view of the falls from the room was exquisite, there are many food and entertainment options in the resort, 2 pools and direct access to the Fallsview Indoor Waterpark. I traveled with my family (5 people in all) and stayed in a standard double queen - the room was a little small, but we weren't in there except to sleep. The beds were very comfortable, but the pillows were flat. The room was clean, well maintained and had a coffee maker (not the best coffee or fixings) and decent mini-fridge. The staff was great - everyone we encountered was very nice and engaging, and also accommodating and knowledgeable. The resort is BIG - expect a lot of walking, especially if you park in the garage. This was perhaps the biggest negative. It took 10-15 mins to walk to and from our car (and in high traffic times even more) with most of the delay waiting for elevators, but there was also a ton of walking. However, if you're in Niagara Falls, you expect the walking. We will definitely consider staying here again.
Read More
Tiat Leng
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing view of the waterfalls. Breakfast was great with the same view.
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel! Perfect location!
Number of reviews per page
20
40