Sheraton Fallsview Hotel

Hotels
8.2
/10
Very Good
6,367 reviews

What Guests Say About Their Stay

Sue

10.0
/ 10
We had an amazing stay in Niagara! From the moment we arrived, everything was absolutely perfect. The hotel itself was beautiful, clean, and very comfortable. Every staff member we encountered was friendly, professional, and welcoming. A special mention to the valet service — they were prompt, courteous, and made everything so easy from arrival to departure. The level of service truly made our trip stress-free and enjoyable. We couldn’t have asked for a better experience and will definitely be back. Highly recommend this hotel to anyone visiting Niagara! ⭐⭐⭐⭐⭐

Raman

10.0
/ 10
Our experience was extremely great and our room was spotless. Great staff… But if hotel could have microwaves in rooms that would be great

Wendy

10.0
/ 10
The staff were wonderful. The view was spectacular. The location was ideal.
In the Area
See Map
5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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Lobby Sheraton Fallsview Hotel
Lobby 2 Sheraton Fallsview Hotel

Discover More About Sheraton Fallsview Hotel

Location


Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara.

About Sheraton Fallsview Hotel

From business event to corporate gathering, Sheraton Fallsview Hotel provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Fallsview Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Fallsview Hotel.

All facilities in Sheraton Fallsview Hotel

Bar, Cafe and Lounge Sheraton Fallsview Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Fallsview Hotel
Swimming Pool
Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Fitness Center Sheraton Fallsview Hotel
Fitness Center
Functional Hall Sheraton Fallsview Hotel
Functional Hall

Things to Do

  • Shops
  • Waterpark
  • Casino
  • Fitness center
  • Spa
  • Garden
  • Outdoor pool
  • Waterslide
  • Sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Casino shuttle
  • Bicycle rental
  • Storage
  • Valet parking

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Disabled access friendly

Sports and Recreations

  • Game room
  • Mini golf

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from May to October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Shops, Waterpark, Casino, Fitness center, Spa

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Fallsview Hotel?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

8.2
Very Good
From 6,367 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
oksana
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Broken elevator not ok
Siddharth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elevators were super slow.
Petrit
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
Qi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was our worst stay here, and we used to visit several times a year. Staff were cold and clearly undertrained during busy hours. We were given the wrong room and didn’t get our first room until after 5 PM despite a 4 PM check-in. We were promised a late checkout as compensation, which was not honored. Management never responded to our complaint. Many guests were also complaining. We won’t be returning and can’t recommend this hotel anymore.
Read More
Aneesa
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was someone bra in the washroom when we arrived and I had to ask housekeeping to remove it. Also the TV was not working.
Joe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service…..friendly staff…..nice room
Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing stay in Niagara! From the moment we arrived, everything was absolutely perfect. The hotel itself was beautiful, clean, and very comfortable. Every staff member we encountered was friendly, professional, and welcoming. A special mention to the valet service — they were prompt, courteous, and made everything so easy from arrival to departure. The level of service truly made our trip stress-free and enjoyable. We couldn’t have asked for a better experience and will definitely be back. Highly recommend this hotel to anyone visiting Niagara! ⭐⭐⭐⭐⭐
Read More
Brian
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room in good shape, staff good. When i booked the room, i was 100% positive i had booked a room with a view of the falls. However when i signed on, i was on the 9th floor facing the city... worste view i have ever had. When i inquired, i was told there is nothing they can do, and to take it up with hotels.com up with hotels.,
Read More
Joann
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, room is nice and spacious, cleaniness okay, noise level is abit loud in early mornings and evenings. Easily accessible to all attractions. Cleaning staff missed our room cleaning because they're too busy. Elevators are long long long wait almost anytime of the day. Parking are easily accessible. Overall I am happy with my stay.
Read More
Wayne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spotless, the person at the desk was great and allowed us to upgrade our room. We had the buffet dinner which was wonderful and filling. The only downfall was that there were kids right above our room and they were running back and forth in their room around 11pm and then again around 8:00am. Otherwise our stay was great!
Read More
nazanin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing view, clean and big room.
Kathryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Toilet in our room was was too low anyone with any kind of issues will struggle Buffet breakfast was terrible. Food was cold. High price to pay for cold bacon and eggs. Not impressed
John
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was not cleaned for my two knight stay. Had to go down to get toilet paper. It was ok.
Shanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The elevators in the hotel were having mechanical issues that the hotel did inform me of prior to my arrival which I appreciate. However I didn’t realize the impact it would have. There were lines for the elevator throughout the trip that caused a bit of an inconvenience. Otherwise the hotel was fine.
Apar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and friendly staff. Our family had a great time.
Raman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our experience was extremely great and our room was spotless. Great staff… But if hotel could have microwaves in rooms that would be great
Paolo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel very clean and great service will definitely be back
Charmaine
icon-
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Noise from tv was a ringing sound the heat was loud when it turned on shower leaked and noise all night from upstairs banging on floor
Connie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was fantastic but there was only 1 elevator working for the whole hotel which was very inconvenient. When I checked out the hotel tried to charge me twice for the resort fee of $39.00 which I initially paid through Expedia and they didn’t believe the Expedia receipt.
Number of reviews per page
20
40

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Lobby 4 Sheraton Fallsview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 6,367 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
oksana
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Broken elevator not ok
Siddharth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elevators were super slow.
Petrit
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
Qi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was our worst stay here, and we used to visit several times a year. Staff were cold and clearly undertrained during busy hours. We were given the wrong room and didn’t get our first room until after 5 PM despite a 4 PM check-in. We were promised a late checkout as compensation, which was not honored. Management never responded to our complaint. Many guests were also complaining. We won’t be returning and can’t recommend this hotel anymore.
Read More
Aneesa
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was someone bra in the washroom when we arrived and I had to ask housekeeping to remove it. Also the TV was not working.
Joe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service…..friendly staff…..nice room
Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing stay in Niagara! From the moment we arrived, everything was absolutely perfect. The hotel itself was beautiful, clean, and very comfortable. Every staff member we encountered was friendly, professional, and welcoming. A special mention to the valet service — they were prompt, courteous, and made everything so easy from arrival to departure. The level of service truly made our trip stress-free and enjoyable. We couldn’t have asked for a better experience and will definitely be back. Highly recommend this hotel to anyone visiting Niagara! ⭐⭐⭐⭐⭐
Read More
Brian
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room in good shape, staff good. When i booked the room, i was 100% positive i had booked a room with a view of the falls. However when i signed on, i was on the 9th floor facing the city... worste view i have ever had. When i inquired, i was told there is nothing they can do, and to take it up with hotels.com up with hotels.,
Read More
Joann
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, room is nice and spacious, cleaniness okay, noise level is abit loud in early mornings and evenings. Easily accessible to all attractions. Cleaning staff missed our room cleaning because they're too busy. Elevators are long long long wait almost anytime of the day. Parking are easily accessible. Overall I am happy with my stay.
Read More
Wayne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spotless, the person at the desk was great and allowed us to upgrade our room. We had the buffet dinner which was wonderful and filling. The only downfall was that there were kids right above our room and they were running back and forth in their room around 11pm and then again around 8:00am. Otherwise our stay was great!
Read More
nazanin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing view, clean and big room.
Kathryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Toilet in our room was was too low anyone with any kind of issues will struggle Buffet breakfast was terrible. Food was cold. High price to pay for cold bacon and eggs. Not impressed
John
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was not cleaned for my two knight stay. Had to go down to get toilet paper. It was ok.
Shanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The elevators in the hotel were having mechanical issues that the hotel did inform me of prior to my arrival which I appreciate. However I didn’t realize the impact it would have. There were lines for the elevator throughout the trip that caused a bit of an inconvenience. Otherwise the hotel was fine.
Apar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and friendly staff. Our family had a great time.
Raman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our experience was extremely great and our room was spotless. Great staff… But if hotel could have microwaves in rooms that would be great
Paolo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel very clean and great service will definitely be back
Charmaine
icon-
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Noise from tv was a ringing sound the heat was loud when it turned on shower leaked and noise all night from upstairs banging on floor
Connie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was fantastic but there was only 1 elevator working for the whole hotel which was very inconvenient. When I checked out the hotel tried to charge me twice for the resort fee of $39.00 which I initially paid through Expedia and they didn’t believe the Expedia receipt.
Number of reviews per page
20
40