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About China Eastern Airlines

China Eastern Airlines is one of China's largest full-service carriers, flying under IATA code MU and ICAO code CES. Headquartered in Shanghai, the airline operates its extensive network from two home hubs, Shanghai Pudong International Airport (PVG) and Shanghai Hongqiao International Airport (SHA), with additional operating bases in Xi'an, Kunming, and Chengdu. China Eastern is a member of the SkyTeam alliance, which means Filipino travelers connecting through Shanghai can enjoy smooth transfers, shared lounge access on eligible fares, and mileage-earning opportunities with partner carriers such as Delta Air Lines, Air France, KLM, and Korean Air.

For travelers flying out of Manila, China Eastern Airlines is a practical option for reaching mainland China and onward destinations across North America, Europe, Northeast Asia, and Oceania through its Shanghai hub. Whether you're headed to Shanghai for business, visiting family, or connecting to cities like Beijing, Chengdu, or even further to Europe and the US, China Eastern's network built around Pudong and Hongqiao airports offers a wide range of connection options.

Onboard, China Eastern Airlines serves hot meals featuring both Chinese and international dishes, along with personal entertainment systems on long-haul aircraft. When you book China Eastern Airlines flights on Traveloka, you can compare fares, schedules, and cabin classes in just a few taps, and your e-ticket arrives instantly by email and in the Traveloka app, so you're ready to fly.

This page brings together everything Filipino travelers need to know about China Eastern Airlines, from its history and fleet to popular routes, baggage rules, check-in steps, cabin experience, passenger policies, and its rebooking, cancellation, and refund terms. You'll also find practical tips for finding great fares and a simple step-by-step guide to booking your China Eastern Airlines flight on Traveloka.

Airline Overview and History

China Eastern Airlines has grown into one of the pillars of Chinese aviation since it first took to the skies. Here are some of the key milestones that shaped the carrier into the SkyTeam member it is today:

• 1988 — China Eastern Airlines is established in Shanghai, spun off as one of the first commercial airlines separated from the Civil Aviation Administration of China (CAAC).
• 1997 — The airline lists its shares on the Hong Kong, New York, and Shanghai stock exchanges, becoming the first Chinese carrier listed on three exchanges at once.
• 2002 — China Eastern merges with China Yunnan Airlines and Great Wall Airlines, significantly expanding its domestic route network within China.
• 2009 — A merger with Shanghai Airlines strengthens the carrier's dominant position at its home base in Shanghai.
• 2011 — China Eastern officially joins the SkyTeam alliance, becoming its 14th member and gaining access to a global codeshare network with Delta Air Lines, Air France-KLM, and Korean Air.
• 2018 — The airline takes delivery of a reconfigured Boeing 777-300ER for long-haul routes, including flights to North America.
• 2020 — China Eastern receives its first Airbus A350-900, modernizing its long-haul widebody fleet.
• 2023 — China Eastern becomes the world's first airline to fly the COMAC C919, the Chinese-built narrowbody jet, on a scheduled commercial route, a milestone moment for the country's aviation industry.
• 2025 onward — The carrier continues expanding its international network as travel demand recovers, restoring and growing routes across Southeast Asia, Northeast Asia, and Europe, while gradually rolling out the C919 to more domestic and regional routes.

Across more than three decades of operations, China Eastern Airlines has positioned itself as one of the most established carriers in the region, continuing to invest in new aircraft, refresh its onboard service, and expand its network to meet growing demand from travelers across Asia, including a steady flow of Filipino passengers heading to China and beyond.

Fleet and Aircraft

China Eastern Airlines is one of the three largest airline groups in China, operating a large mixed fleet of narrowbody and widebody aircraft that supports an extensive domestic network as well as international routes to North America, Europe, Oceania, and Southeast Asia.

• Boeing 777-300ER — A widebody aircraft deployed on long-haul routes to North America and Europe, typically configured with First, Business, and Economy cabins.
• Airbus A350-900 — A newer-generation widebody used on long-haul international routes from Shanghai to destinations such as London, Paris, and Frankfurt.
• Airbus A330-200 / A330-300 — Widebody aircraft that serve medium-haul routes across the Asia-Pacific region, including flights connecting Shanghai with major Southeast Asian cities.
• Boeing 787-9 Dreamliner — A fuel-efficient widebody used on select medium-haul international routes to Europe and North Asia.
• Airbus A320 family (A320-200 / A321 / A321neo) — The backbone of China Eastern's domestic Chinese network and short-haul international routes to Southeast Asia, Japan, and South Korea; these are also the aircraft types most commonly flying regional routes connecting to the Philippines.
• COMAC C919 — A Chinese-built narrowbody aircraft that China Eastern was the first airline in the world to fly commercially, gradually being introduced on more domestic and regional routes.

The entire China Eastern fleet is maintained to strict international safety and technical standards, in line with requirements set by the International Civil Aviation Organization (ICAO), the US Federal Aviation Administration (FAA), and China's own aviation authorities. Passengers flying on newer widebody aircraft such as the A350, 777-300ER, or 787-9 can expect quieter cabins, better humidity control, and improved lighting designed to reduce fatigue on longer journeys. Newer narrowbody aircraft such as the A321neo and C919 offer similar comfort features scaled for shorter regional flights.

Top Flight Routes

China Eastern Airlines operates a broad route network that connects Filipino travelers to its Shanghai hub and, from there, to destinations across mainland China and beyond. Here are some of the routes most frequently searched by travelers booking through Traveloka:

Popular routes to and from Shanghai

• Manila to Shanghai — A direct international route connecting Filipino travelers to China Eastern's main hub in Shanghai.
• Cebu to Shanghai — A regional route linking Central Philippines directly to Shanghai.
• Shanghai to Beijing — A busy domestic Chinese route ideal for onward connections within the mainland.
• Shanghai to Los Angeles — A long-haul international route connecting through China Eastern's Shanghai hub.
• Shanghai to London — A long-haul international route connecting through China Eastern's Shanghai hub.
• Shanghai to Tokyo — A popular Northeast Asia route from China Eastern's Shanghai hub.
• Shanghai to Seoul — A popular Northeast Asia route from China Eastern's Shanghai hub.

To view the latest China Eastern Airlines routes, schedules, and real-time fares, search directly on Traveloka. The system automatically displays available flight options with total travel time, number of stops, aircraft type, and fares by cabin class, making it easy to compare and choose the itinerary that works best for you.

Travelers flying within Southeast Asia and Northeast Asia usually deal with shorter flight times of around 2 to 6 hours, while long-haul routes to Europe, North America, and Oceania run 10 hours or more and are generally better booked further in advance for competitive fares. Traveloka's flexible fare calendar lets you compare prices across different dates in the month, which is especially useful if your travel dates aren't fixed.

Baggage Allowance and Policies

Carry-on baggage

China Eastern Airlines applies clear cabin baggage rules across its flights to keep boarding smooth and safe for everyone:

• Economy Class: A total allowance of 5 kg, made up of 1 cabin bag plus 1 personal item.
• Business Class and above: A total allowance of 10 kg, made up of 2 cabin bags plus 1 personal item.
• Cabin bag size: Maximum dimensions of 55 x 40 x 20 cm per piece.
• Personal item size: Maximum dimensions of 40 x 30 x 15 cm, such as a handbag, laptop bag, or small backpack.

Items exceeding the carry-on allowance will need to be checked in at the counter. Cabin crew may re-weigh carry-on bags at the boarding gate and charge excess fees for oversized or overweight items. Coats, duty-free purchases, collapsible wheelchairs, walking aids, and approved medical devices are generally not counted toward the carry-on limit.

Checked baggage

Free checked baggage allowance on China Eastern Airlines varies by cabin class, route, and fare type. Typical allowances include:

• Economy Class (regional and short-haul international routes): 1 piece, up to 23 kg.
• Business Class (regional and short-haul international routes): 1 to 2 pieces, up to 32 kg each.
• Business Class (long-haul international routes): Up to 2 pieces, each up to 32 kg, on routes to Europe, Oceania, and the Americas.
• Maximum size per piece: Combined linear dimensions (length + width + height) should not exceed 158 cm.
• Special baggage: Sporting equipment such as golf bags, surfboards, and bicycles, along with large musical instruments, should be arranged in advance and may carry additional fees.

Travelers who need extra checked baggage should purchase it in advance through Traveloka when booking, since prices are usually more affordable than paying at the airport counter. It's a good idea to weigh your luggage at home beforehand to avoid unexpected excess baggage charges.

Excess baggage and security rules

Excess baggage fees are calculated based on the extra weight or number of pieces beyond the free allowance, depending on the route. A few important security reminders for passengers:

• Dangerous goods, flammable materials, explosives, firearms, and sharp objects are prohibited in both carry-on and checked baggage.
• Lithium batteries, power banks under 100Wh, devices with lithium batteries, and e-cigarettes must be carried in cabin baggage only, never in checked bags.
• Liquids, gels, and aerosols in carry-on bags must be in containers of 100ml or less, packed in a single clear resealable bag with a maximum capacity of 1 liter.
• Prescription medicine, infant formula, and baby food are allowed above the 100ml limit but must be declared at the security checkpoint.
• Special items such as cremated remains, fragile goods, and pets follow separate rules, so it's best to contact the airline or Traveloka in advance.

Check-in Guide

China Eastern Airlines passengers have three convenient check-in options: airport counter check-in, online check-in through the official website or mobile app, and self-service kiosk check-in. Choose whichever fits your itinerary, baggage, and personal preference.

Airport counter check-in

Check-in counters are open at all departure airports. Recommended timing:

• Regional flights: Counters typically open 2 hours before departure and close 45 minutes before.
• International flights: Counters typically open 3 hours before departure and close 60 minutes before.
• Passengers must present a valid ID and booking reference (PNR) or e-ticket. For international flights, a passport valid for at least 6 months from the departure date is required.

Arrive early during peak travel periods such as the Chinese New Year, summer holidays, and other major holiday seasons to avoid long queues, especially when departing from Ninoy Aquino International Airport (MNL). For long-haul international flights, arrive at least 3 hours before departure to allow enough time for immigration and security procedures.

Online check-in

• Opens: 48 hours before departure for international flights.
• Closes: 60 minutes before departure.
• How to do it: Visit the official China Eastern Airlines website or use the official mobile app to check in.
• You can select your seat, download a digital boarding pass or save it to your mobile wallet (Apple Wallet, Google Wallet), and head straight to security if you have no checked baggage.

Once online check-in is complete, passengers can download the digital boarding pass to their phone or print it at home. Passengers with checked baggage still need to visit the bag drop counter at the airport, while those traveling with carry-on only can head straight to security, saving valuable time.

Self-service kiosk check-in

At major airports, passengers can use self-service kiosks to check in and print boarding passes and baggage tags quickly without queuing at the counter. Kiosks typically support multiple languages, and passengers simply scan their passport or enter their booking reference to get started.

Boarding

Boarding gates usually open around 30 to 45 minutes before departure and close 15 to 20 minutes before departure. Business Class, First Class, and top-tier loyalty program members are invited to board first, followed by Economy Class passengers in groups or by row, depending on the flight.

Cabin Classes and In-Flight Experience

China Eastern Airlines offers a range of cabin classes to suit different travel needs and budgets:

• Economy Class
• Premium Economy (on select aircraft)
• Business Class
• First Class (on select long-haul Boeing 777-300ER aircraft)

China Eastern Airlines serves hot meals featuring both Chinese and international dishes, paired with personal entertainment systems on long-haul flights.

Meals and beverages onboard

China Eastern Airlines serves complimentary meals and beverages on most flights. On long-haul international flights, Business and First Class passengers enjoy multi-course menus paired with wine, champagne, and premium beverages. Passengers can pre-order special meals such as vegetarian, halal, gluten-free, children's meals, or dietary meals (diabetic, low-salt) at least 24 hours before departure to make sure their request is accommodated.

In-flight entertainment

On widebody aircraft, passengers enjoy personal entertainment screens with a large selection of movies, TV shows, music, e-books, games, and real-time flight maps. On narrowbody aircraft flying domestic and regional routes, passengers can stream entertainment content over the onboard Wi-Fi system to their own devices, on aircraft equipped with the service. Some newer aircraft also feature USB charging ports at every seat and onboard Wi-Fi, which may carry an additional fee.

Seating and comfort

Economy Class typically offers a seat pitch of around 79 to 84 cm. Premium Economy offers a more generous pitch (97 to 107 cm) with more comfortable seat design. Business Class on widebody aircraft is usually a 180-degree flat-bed seat with direct aisle access. First Class, available on select aircraft, features an enclosed suite with a spacious bed and highly personalized service.

Passenger Policies and Special Services

China Eastern Airlines is committed to serving every type of passenger well, including children, infants, pregnant travelers, passengers who need special assistance, and unaccompanied minors. Here are the key policies:

Children and infants

• Children (ages 2 to 11): Must travel with at least one adult aged 18 or older, and require their own seat and ticket at the child fare.
• Infants (under 2): May travel on an adult's lap at a discounted infant fare; each adult may bring a maximum of one infant. A seat may be purchased for an infant at the child fare, along with the use of an approved car seat.
• Required documents: A passport valid for at least 6 months for international flights; a birth certificate or valid ID for domestic Chinese flights.
• Bassinets for infants are available on select long-haul widebody flights upon request at booking, subject to availability, and prioritized for infants under 12 months and under 11 kg.
• Strollers and car seats can be checked at the gate free of charge and returned at the aircraft door on arrival.

Pregnant passengers

• Up to 28 weeks: Pregnant passengers may fly without restriction, with no medical certificate required for a normal pregnancy.
• 29 to 35 weeks: A medical certificate confirming fitness to fly is required, issued no more than 7 days before departure.
• From 36 weeks onward: The airline does not accept pregnant passengers for travel, for the safety of mother and baby.
• Multiple pregnancies (twins, triplets): The cutoff week may be earlier, so passengers should check with the airline in advance.

Pregnant passengers should bring their prenatal record, ultrasound results, and medical certificate when checking in at the airport. It also helps to stay hydrated, move around the cabin periodically, and wear comfortable clothing to reduce the risk of blood clots on longer flights.

Passengers needing special assistance

China Eastern Airlines offers dedicated support for passengers with reduced mobility, visual or hearing impairments, medical conditions, or other special needs. Services include:

• Wheelchair assistance from check-in to the boarding gate, during transit, and on arrival.
• Priority seating arrangements, including seats with extra legroom where available.
• Support from trained cabin crew throughout the flight.
• Acceptance of FAA/EASA-approved portable oxygen concentrators (POC) and other medical devices onboard.
• Guide dogs and trained service animals permitted in the cabin with their owner on flights to countries that accept them.

Passengers needing special assistance or medical equipment should notify the airline or Traveloka at least 48 hours before departure to ensure proper arrangements. For more complex cases, such as stretcher transport, at least 7 days' notice is recommended.

Unaccompanied minors

• Ages 2 to under 6: Must be registered for the Unaccompanied Minor service with an accompanying crew escort.
• Ages 6 to under 12: Required to use the Unaccompanied Minor service; the airline supervises the child from the departure airport to the arrival airport.
• Ages 12 to under 18: May travel independently or optionally register for the Unaccompanied Minor service.

Parents or guardians must complete the required forms and ensure an authorized adult is designated to pick up the child at the arrival airport, with valid identification. Unaccompanied Minor service fees are usually charged per direction of travel.

Reschedule, Cancellation, and Refund Policy

Rebooking your flight

To reschedule a China Eastern Airlines flight booked through Traveloka, follow these steps:

• Open the Traveloka app or website and go to My Bookings.
• Select the China Eastern Airlines ticket you want to reschedule.
• Choose the reschedule option and select an available new flight.
• Pay the rebooking fee and any fare difference, if applicable.
• Receive your updated e-ticket instantly by email and in the Traveloka app.

Rebooking eligibility and fees depend on the fare type purchased. Flexible and full-fare tickets usually allow rebooking with low or no fees, while promo and discounted fares may carry higher fees or restrictions. Read the fare conditions carefully before confirming your booking to choose the ticket type that fits your travel plans.

Cancellation and refunds

Refund eligibility depends on the ticket type and fare conditions:

• Fully refundable (Flex) tickets: Can be canceled for a full refund to the original payment method.
• Partially refundable tickets: A cancellation fee is deducted from the refund amount, depending on how close to departure the cancellation is made.
• Non-refundable promo tickets: May be converted to a travel voucher or credit for a future booking, subject to the airline's terms.
• Taxes and airport fees: Some taxes and fees may still be refundable even on non-refundable promo tickets, so it's worth checking the specific conditions.

To request a cancellation or refund, go to your booking details on Traveloka and follow the instructions provided. Refund processing usually takes 7 to 30 business days depending on the payment method used. If China Eastern Airlines cancels a flight due to schedule changes or events beyond its control (weather, strikes, air traffic control issues), passengers are typically entitled to a full refund or rebooking onto the next available flight at no extra cost. For long delays or missed connections, passengers may be provided accommodation, meals, and transportation according to the airline's policy.

Passenger protection

When you book through Traveloka, you get full support throughout the rebooking or refund process. Traveloka's 24/7 customer support team works directly with the airline to handle your request, saving you time and effort.

Why Book China Eastern Airlines Flights on Traveloka

Booking China Eastern Airlines flights through Traveloka gives Filipino travelers a seamless, secure, and worthwhile booking experience. Highlights include:

• Competitive fares — Access exclusive deals, promo fares, and discount codes for China Eastern Airlines flights from Manila, Cebu, and other Philippine cities. Displayed prices already include taxes and fees, with no hidden charges at checkout.
• Easy comparison — Compare China Eastern Airlines flights side by side with other carriers based on price, departure time, flight duration, and number of stops to find the itinerary that suits you best.
• Flexible payment methods — Pay using credit and debit cards (Visa, Mastercard, JCB, AMEX), bank transfer, or popular local payment options for Filipino travelers, including GCash and Maya. Traveloka also supports 0% installment plans through partner banks and credit cards, making it easier to spread out the cost of your trip.
• Instant e-ticket — Receive your booking confirmation and e-ticket instantly by email and in the Traveloka app, ready for check-in.
• 24/7 customer support — A multilingual customer support team is on hand around the clock to help with booking issues, rebooking, and any travel-related questions.
• Earn rewards — Collect Traveloka Points on every booking, unlock cashback promos and member-exclusive perks, and earn Eastern Miles on every China Eastern Airlines flight.
• Money-saving bundles — Book flights together with hotels, airport transfers, and travel insurance in a single transaction for extra savings on your whole trip.
• Add-ons made easy — Add travel insurance, choose your seat, purchase extra checked baggage, and request special meals during the booking process.
• Flexible fare calendar — Quickly view fares across different dates in the month to help you choose the most affordable travel date.
• Convenient booking management — Track and manage all your bookings in one place through the Traveloka app, with automatic schedule change alerts and check-in reminders.

Tips for Finding Cheap Flights on Traveloka

Use these tips to score great deals on China Eastern Airlines flights:

• Book early — Fares tend to rise closer to departure; booking 6 to 10 weeks ahead usually gets you the best rates, especially for long-haul international flights. For long-haul routes to Europe and North America, booking 3 to 6 months ahead can save you even more.
• Stay flexible with dates — Use Traveloka's fare calendar to compare prices across different dates and find the cheapest day to fly. Shifting your travel by even a day or two can sometimes save you a significant amount on your whole trip.
• Fly midweek — Flights on Tuesday, Wednesday, and Thursday tend to be cheaper than weekend flights. Early morning (before 7am) or late-night (after 10pm) departures also tend to have lower fares.
• Set a Price Alert — Turn on Traveloka's Price Alert feature for the China Eastern Airlines route you're watching to get notified as soon as fares drop.
• Watch the promo page — Check Traveloka's Promo page regularly for flash sales, seasonal deals, and exclusive discount codes, especially around big shopping dates like 9.9, 10.10, 11.11, and 12.12, plus Traveloka's own anniversary sales.
• Avoid peak seasons — Try to avoid booking during Chinese New Year, major Philippine holidays, and the summer travel season (June to August) for better rates. Off-peak periods after Chinese New Year through mid-April, and September through mid-December, generally offer the best fares.
• Bundle your booking — Book flights together with a hotel for combo savings compared to booking each separately.
• Choose a basic fare — If you're traveling light, choose a basic economy fare without add-ons to lower your base cost. You can always add checked baggage, seat selection, or meals later if needed.
• Compare connecting flights — Connecting flights with a short layover are sometimes noticeably cheaper than nonstop flights, which works well if your schedule is flexible.
• Use discount codes — Apply valid discount codes at checkout, and keep an eye on emails from Traveloka for exclusive member codes.

You can also check flight status directly on Traveloka before heading to the airport to get the latest departure schedule, boarding gate, and arrival time, especially useful during bad weather or peak travel periods when delays are more likely.

How to Book Flight Tickets on Traveloka

Booking a China Eastern Airlines flight on Traveloka only takes a few simple steps:

1. Visit traveloka.com or open the Traveloka app and go to the Flights section.
2. Enter your departure point (such as Manila or Cebu) and your desired destination, select your travel dates, choose one-way or round-trip, then select the number of passengers and cabin class.
3. Tap Search Flights to see all available China Eastern Airlines flights for your chosen itinerary.
4. Sort results by price, departure time, flight duration, or airline, and pick the flight that suits you best.
5. Enter passenger details, including full name (exactly as it appears on your ID or passport), date of birth, nationality, passport number, and contact information.
6. Add optional services such as extra checked baggage, seat selection, travel insurance, or special meals.
7. Review your full booking summary, including fare, taxes and fees, and any add-ons.
8. Choose your payment method, such as credit or debit card, bank transfer, GCash, Maya, or a 0% installment plan, and complete the transaction.
9. Receive your e-ticket instantly by email and in the Traveloka app, ready for your flight.

Save or screenshot your e-ticket for easy reference at the airport. You can also manage your booking, purchase additional services, and make changes directly in the Traveloka app anytime before departure. If you need extra help during booking or before your flight, Traveloka's 24/7 customer support team is available through in-app chat, email, or phone.

Book your China Eastern Airlines flight on Traveloka today and enjoy a smooth booking experience with great fares and reliable support every step of the way.