When just arrived for check in, the staffs didn't bother to at least greet and asked to wait. Took a while till finally asked if I had checked in, of course I haven't! Booked for a villa w private pool and a standard room, but we had to carry out own luggages and asked for direction, no staffs care to attend our luggages. Passed by w some staffs in std room alley, while they were about to cleaning up some rooms. Very bad body odour. Passed by w some staffs, didn't bother too look and greet the guest. Your staffs' service really need to be upgraded. While rooms and facilities are good