Toilet has not been flushed with yellow color and got cockroach near the bed and chair. Also there was noisy at 3 AM from the neighbour I believe couple argument. So disappointed a lot.
We stayed for the weekend in a family room. We enjoyed the swimming pool and the view:) beds were comfortable. On the negatives side thought, we got offered by the staff the worst room for a family with three kids under 5 years old. It wasn't very clean (example: hair in the sink; Smell of pee in the bathroom). Also, the room was directly next to the karaoke (like 3 meters). From 11pm to 4 am, we could hear drunk people shouting and talking loud. I would recommend highly recommend that young adults be placed next to the karaoke. For that reason and the bad clealiness, I would not recommend this place to my friends. Unless you Want to party, then it is not a good place to go relax on week-end.
No service and only 1 person to keep overall, receptionist, house keeping, bell boys, technician, cashier, impossible can handle it. . . No service and difficult to communication if we have a problem or want to get information. Old building in bad condition, dirty, smelly
The service at the front office was very bad, proof of booking and receipt was shown, but the service was very long, until finally I had to pay again and get a new room!