Hotels near Harbour Bay Ferry Terminal

The hotel is old. Front desk staffs are not so friendly. The carpet with cigarette holes, linen with holes and not white anymore, arm chair’s cushion broken and smelly and chair with cigarette hole, are all worn out. Need renovation. Close to harbour bay mall, but the mall it self almost empty. Good that there is a supermarket. Close to other mall but hard to find reliable taxi in Batam, dominated by unregistered taxi who charge unreasonable fare.

Work trip and good hotel for stay, near the city.

Staff very good, respectful. Good customer service and friendly staff. Happy, almost next visit I will book. Regards, friends. Thank you.

nice hotel. many times stay here.. family friendly, good location, good pool. nice breakfast. will comeback soon.

Best Choice to Stay 👍 Ill make another stay for sure.

Nice hotel, well maintained, easy access, good surrounding.

Bath towel bad smell or had been used.

The paste and shampoo they provided was expired in 2021. Refrigerator and intercom was not working. Access card work very rarely, need to walk and call reception guys for help. But they help immediately.

Overall is good. Need to fix that shower in the bathroom, very slow.

Don't have any comment, overall good and nice to stay at this hotel.