It has always been a great stay since the last time that I stayed with them and even today. They were consistent with the services, the professionalism of the team and the food is immaculate. I am looking forward for my next booking with them. The place is perfect for me since, I was writing my book and I was able to think through my thoughts and was able to be productive during my stay in Richmonde Hotel Ortigas. Thank you for the wonderful stay and for letting me have a nice place to write my book. Kudos to you guys.
I reserved a twin room for an overnight stay with my mom. Upon check in, we were given an upgrade without me asking and got a bigger room with a cute and nice dining table where my mom and I enjoyed our coffee. During the breakfast buffet, the staff were so attentive and offered to serve my mom who is a senior citizen instead of having her stand up and get her own food.
Although we were initially confused where to check in/out, Tower A or B, overall, the stay was well worth it and we will surely come back.
I booked the room as a gift for my parents as they celebrate their 39th wedding anniversary. All my requests have been granted, no check in deposit, they allowed us to stay without additional charges, no parking fee and most of all the staff are very accommodating. Good job ERH! We will stay there again!
Its worth the money you spent. Not the type of instagramable hotel, but I am sure you'll gonna have a good stay at Red Hotel. The room was clean, everything is in order. The food at the bar at 17 floor was good, waiters are very responsive and accommodating, aside than that, they are too serious, and I don't know if they know how to smile as far as they look good, just kidding aside. Hehehe
Our stay was awesome, always been with Privato and they never get disappointed. They were able to accommodate all my requests. I feel like a valued customer all the time. Looking forward for our next stay with them!
I have enjoyed my 12-hour dream stay at their excellent and secured Executive Suite. I recommend it for busy yet travel finders near Manila or Araneta City. The room service served meals are well-secured and clean. The front office staffs are very approachable. 1-dial and your call are already received! The whole room is for 2 pax but very affordable. I love there is a bathtub and ref for your drinks as well! I'll get back here soon again if I need a walk-in reservation for overnight stay (business/holiday trip.) #HotelDreamWorld #DreamBIg #Staycation #DreamStay #DreamGuest
We had a great time staying in Luljetta’s Place Garden Suites. The place itself is very relaxing specially the Hanging Garden Spa. It’s worth the price. Highly recommended.
Low variety of food, staff and service is more then excellent, (for western peoples: do not choose the lower price or small rooms, these rooms will be to small, instead choose the middle priced or higher price for more space), facility and activity is excellent + big with a lot of nice spots to take pictures or even swim. In the weekends the party in the resort could last until early in the morning (depends on the other resort visitors) Staff and service are awesome and will help you asap to almost instantly to resolve any complains. They also are always ready to help you with no hesitations (example when it rains: they would give you an umbrella or guide you until you are out the rain etc.).
Poor Management, before I book in app the receptionist told me that it's okay to take photos. But upon check in there they want to fine me 10,000 pesos because taking photos are not allowed in hotel. Can I demand refund on this. :(
When I arrived at the hotel the gate was closed and the hotel used only several lamp. I was shock. Actually this hotel was closed and under renovation. We were the only guest there. Very poor. They haven't tell us before if they are closed. I never have this bad experienced before.
Shower in 1 out of 3 rooms not working (imagine not being able to shower at night after swimming at the pool and having had to wait for somebody to conduct a non-existent repair).. cable tv in 2 out 3 rooms down, not working phone on 2 of the rooms. Storm wave pool machine under repair. P.S. They "fixed" the shower a little more than 2 hours before we leave. They offered to change rooms at almost 12mn and the compensation they can think of is to extend checkout by 2pm. Can't give any refund/discount daw but they will have their boss talk to where I booked online. Super not worth the price being charged.
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