Easy check-in, the hospitality of the staff from security, bell boy, and front desk was great as usual. Not my first time and not going to be my last. Thanks, will be back again.

Very impressive. Very nice, clean, and comfortable place. Good service and facilities. Gooddddd🙏🏻✨

This is the first time I've ever been to a hotel this spacious, and it's very comfortable for a large family vacation. The staff are friendly and welcoming. I'd love to come back if I have an event in Surabaya 👍💪

Highly recommended, close access to the mall, super clean rooms, super special service & very close to the city.

The location is close to Unesa, so it's perfect for those planning to graduate there. The price is also affordable and the facilities are complete, so you can cook because all the equipment is provided. It's comfortable and private. Thank you, sis... Next time I go to Surabaya, I'll stay here again.

The hotel is clean and the building still feels new, creating a comfortable atmosphere. The service is friendly and helpful. The strategic location makes it easy to get to various places in Surabaya. There were no significant issues during my stay. If I return to Surabaya, this hotel will be one of my choices for my next stay.

Stayed for 5 nights and 6 days in this apartment. Good facilities, good maintenance, huge apartment, very affordable price.

The room is cool, with complete amenities. There's a mini kitchen, Wi-Fi, and a clean bathroom, but unfortunately there's only one cooking utensil, but overall it's okay.

A recommended choice! The best views, budget-friendly prices, and friendly service, along with clean, tidy apartment units, and many additional free amenities like a gym and pool.

The apartment is child-friendly. It has a swimming pool and playground. The food is also varied and affordable. The rooms are spacious, clean, and tidy.

The staycation here is very comfortable and clean, next time I will be here again.

Above and beyond doesn't even begin to cover it. The staff here is absolutely incredible. From the moment I walked in, I was greeted with genuine warmth. They were not only incredibly friendly but also lightning fast with their responsiveness. No question went unanswered. What really stood out was how accommodating they were. They bent over backwards to make sure every need was met and went out of their way to customize my experience. In a world where customer service often feels robotic, this team is a breath of fresh air. If I could give 10 stars, I would. Thank you for making this so seamless!

Overall it's good, the service from the security guard is very helpful, the apartment owner is responsive, the place and room are comfortable, the bathroom facilities with hot water are okay, the parking lot is adequate, overall I'm satisfied. The deposit refund is fast, it's great and recommended.

Mr. Piter was very kind, friendly, and responsive. The room was clean and very comfortable, and the location is inside the mall. There's a gym and laundry service, so it's convenient.

Highly recommended, next time I go to Surabaya I will come here again..there is a really cool pool.

Nice stay, highly recommended. Easy access to the mall, clean, comfortable unit, complete cooking utensils, water gallon, dispenser, everything is fine. Next time I'm near Pakuwon, I'll definitely stay again.