The hotel staff is friendly and the hotel location is close to Bungkul Park, looking for dinner is also close.

Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

Highly recommended for staying with family, with friendly service and delicious food that suits the Indonesian palate... Best.

I've stayed at this hotel three times and have always been satisfied. The staff are friendly, fast, and helpful. The rooms and the entire hotel are clean. The Wi-Fi is fast and seamless. The breakfast is varied and delicious. I will definitely return here when I visit Surabaya again.

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

My stay at Artotel was truly memorable. The location is incredibly strategic, making it easy to get everywhere. The rooms are spacious, very clean, and the atmosphere is incredibly peaceful, allowing for optimal rest without being disturbed by noise. The bathtub is a plus for a relaxing soak. Another favorite is the breakfast menu, which is very varied and delicious. Highly recommended.

The room was spacious, clean, and the staff was excellent. Thank you also for the complimentary breakfast and gift service. Your stay here will not disappoint.

The hotel staff is friendly and very helpful if there are any needs from the guests staying there.

Perfect for families on vacation in Surabaya, the location is close to the Surabaya Zoo and Bungkul Park. Excellent service and decent rooms.

The staff is friendly and efficient, the food in the restaurant for breakfast is very varied.

The hotel is comfortable and very aesthetic. The standard rooms are quite spacious, the beds are soft, and the water heater works well. Housekeeping also comes daily, so returning to a clean room after traveling feels really good. The price is still affordable, especially if you get a promo from clicking on the location on TikTok. The location is strategic, close to the terminal, airport, and city center. There are also many food stalls around the inn, so it's easy to find food anytime. Highly recommended for those staying in Surabaya. The staff are friendly, and the service is excellent, making guests feel comfortable and at home during their stay.

The best hotel, comfortable for a staycation in the city center, easy access to the main highway, and easy to find food in the hotel area.

The hotel truly feels like home: comfortable, quiet, nice, clean, and the staff is incredibly friendly. Perfect for those feeling burnt out on life.

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

The staff is friendly, the location is right in the city center, with plenty of street food within walking distance. The rooms are clean, and it's suitable for both short and long stays. It's highly recommended, and the price is also affordable for those on a tight budget.

Friendly staff, strategic location, limited car parking, clean rooms, air conditioning in the room is quite cold, affordable room rates.

The staff was friendly, and the room was clean and comfortable. I'd probably stay here again next time. It's close to Bungkul Park, so you can go for a walk if you get bored in your room.

The staff is friendly, the rooms are always cleaned and helpful. There's an elevator, too, so it's very safe for those with suitcases. Absolutely love it. Thank you so much!

Stayed here for 4 nights, 5 days. Clean room, clean toilet, cold AC, smooth Wifi, and for this price it's really worth it. Strategic location, you can find breakfast around the inn and close to the zoo. Next time I go to Surabaya, I'll stay here again. 💙