5 Stars Hotels in Gubeng

Staff were friendly, checked-in went smoothly, bedroom and bathroom was clean, food also good, spectacular view from the rooftop. I just had issue with the lobby toilet. Please put more attention to the cleanliness of the lobby toilet.

The hotel is quite convinient. Friendly staff.

The air con was not cool enough.

The staff was friendly and accommodating.

The check-in was a bit slow since the hotel was quite packed, so very understandable. For capsule stay, the bathromm is qute limited so you need to queue, but it wasn't that ong anyway for me. Overall, clean room, friendly and helpful staff, and good location to piblic transportation.

Staying only 1 night with family and booked 3 rooms (there 's no connecting room for the room type I booked). The hospitality was great, especially for the breakfast. Many variations and the taste was good too. Thank you, I absolutely will recommend and will stay for next visit to Surabaya. Forgot to take some pictures of the hotel.

All good, receptionist is nice and fast. But I encountered 1 staff that really not nice to us. And why the motor parking is not connected to the lobby?

Always happy to stay at Santika Premire anywhere. Room is clean and comfort, Food is delicious and the staff is really helpful. Very recommended hotel to stay.

- Lokasi strategis, dekat stasiun gubeng.- kamar spacious dan bersih.- makanan cukup variatif, masih hangat dan fresh.- petugas di restaurant cekatan sehingga piring kotor tidak menumpuk.- satpam ramah dan sangat membantu saat parkir.

Overall an okay stay, but here are some points that made me give only 2 stars.- Underwhelming breakfast. Not enough variety of menu for a 3-star hotel. No bread, no egg station, no cereals, which should be available at least for a 3-star hotel. Also, foods were not refilled quickly enough. Many guests were left with empty food trays and limited choice of breakfast menu.- Poor room service. Asked for the menu, never came.- Towels were not available in the swimming pool. But not without positives. Staffs were friendly, rooms were spacious and fairly clean with good amenities. Location wise, it ' s located a little bit in the outskirt of Surabaya. If it ' s not for the negatives that I mentioned, the price is reasonable. They make it feel a little bit not worth it.