The Harris Gubeng is very well maintained, clean, and the staff is very friendly. Had a hiccup, error on the lock and a guest was able to enter my room. However, the high point was what they did to right the wrong. The manager, Mr. Cogito apologized and sent maintenance crews twice to secure our lock, he even send us a cake afterwards to apologize again. Very well mannered and amazing staffs. Bravo Harris.