How many rooms are available at Aryaduta Palembang?

Aryaduta Palembang has 167 rooms in total.

Does Aryaduta Palembang provide parking?

Yes, Aryaduta Palembang provides parking. Please confirm details directly with the hotel.

Does Aryaduta Palembang have a swimming pool?

Yes, a swimming pool is available at Aryaduta Palembang.

What do past guests say about Aryaduta Palembang?

Aryaduta Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Aryaduta Palembang

Name: Aryaduta Palembang
Address: Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan POM IX Palembang Square, Sumatera Selatan, 30137, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8,5

/10

Very Good

6.710 reviews

What Guests Say About Their Stay

Distance To City Center (179)

Staff Friendliness (175)

Bedroom (164)

Accessibility (155)

A***a

8,5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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A***a

8,5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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A***a

8,5

/ 10

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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O***A

9,7

/ 10

The location is strategically located near the mall, the staff is friendly, and the hotel room is clean. I did forget something when checking out, but the staff kept it and returned it promptly.

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Reza R.

9,4

/ 10

I highly recommend staying here. Besides being centrally located and very close to the mall, the food is varied, delicious, and kid-friendly. Overall, I had a very happy staycation here 🫶🏻

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In the Area

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Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Aryaduta Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Aryaduta Palembang

Jalan POM IX Palembang Square, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About Aryaduta Palembang

Location

Aryaduta Palembang is a hotel is located at Ilir Barat I.

About Aryaduta Palembang

Aryaduta Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Aryaduta Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Aryaduta Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Aryaduta Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aryaduta Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aryaduta Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aryaduta Palembang.

All facilities in Aryaduta Palembang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service
24-hour Receptionist

Things to Do

Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Car rental

Sports and Recreations

Billiard

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Aryaduta Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aryaduta Palembang	167
Number of floors in Aryaduta Palembang	18
Another facilities in Aryaduta Palembang	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Aryaduta Palembang

What are available facilities at Aryaduta Palembang?

There are top facilites at Aryaduta Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aryaduta Palembang?

The standard check-in time at Aryaduta Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aryaduta Palembang provide breakfast?

Yes, Aryaduta Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aryaduta Palembang?

Aryaduta Palembang is a 4.0-star hotel.

How many floors does Aryaduta Palembang have?

Aryaduta Palembang has 18 floors.

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More Reviews from Other Guests in Aryaduta Palembang

Overall Ratings & Reviews Aryaduta Palembang

Traveloka (6.669)

Other sources (41)

8,5

Very Good

From 6.669 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,6

Meal

8,5

Location

8,9

Service and Facilites

8,6

People often mention about Aryaduta Palembang

All

Distance to City Center (117)

Staff Friendliness (116)

Bedroom (110)

Accessibility (106)

Ambiance (105)

Room Space (99)

Bathroom (98)

Taste (96)

Surroundings (92)

Family Friendly (91)

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Traveler Reviews Aryaduta Palembang

Number of reviews per page

Customer reviews

Ari C.

9,7

/10

Reviewed 5 day(s) ago

Great service, even if you ask for extras, even in the early hours, you'll still be well-served. The location is very strategic.

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Accommodation's Reply

13 Feb 2026

Dear Ms. Ari C., Thank you very much for your positive review regarding your experience at Arya Duta Palembang Hotel. We are delighted to know that our team was able to accommodate your needs even in the early morning. Our commitment to responsiveness and readiness to serve you at all times is our dedication to ensuring the comfort of all our guests. We are also pleased that you appreciated the hotel's location, which made your travels convenient. Your compliments are a great inspiration to our entire team to consistently provide the best service. We look forward to welcoming you back on your next visit. Sincerely, The Management Team, Arya Duta Palembang Hotel

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Y***a

8,8

/10

Reviewed 1 week(s) ago

It was a good hotel in its time, but its hotel property is too outdated, not commensurate with the price and benefits received, the only advantage is its location which is close to where to go.

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Accommodation's Reply

13 Feb 2026

Dear Ms. Y*a, Thank you for sharing your honest review about your experience at Aryaduta Palembang. We greatly appreciate your feedback, especially regarding the condition of the accommodation and the balance between price and benefit you felt. We understand that guest expectations are constantly changing, and feedback like this is important to management. We are evaluating and planning improvements to our facilities to ensure our guests' stays are even more suitable, comfortable, and worthwhile. Furthermore, we are pleased to hear that the hotel's excellent location continued to be convenient during your stay. Thank you for highlighting this; your feedback is invaluable to our improvement process. We look forward to welcoming you back in the future with an even better and more satisfying experience. Sincerely, The Management, Aryaduta Palembang

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Amin J.

Business

8,5

/10

Reviewed 2 week(s) ago

There are many restaurants around the hotel...

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Accommodation's Reply

13 Feb 2026

Dear Mr. Amin J., Thank you for your review of your experience at Aryaduta Palembang Hotel. We are delighted to hear that you enjoyed the hotel's location, surrounded by a variety of restaurants, making it convenient and offering diverse dining options during your stay. Our excellent location is one of the advantages that allows guests to conveniently enjoy a wide range of activities and dining choices. We hope to welcome you back again for another memorable stay next time. Sincerely, The Management Team, Aryaduta Palembang Hotel

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A***i

10,0

/10

Reviewed 2 week(s) ago

Comfortable for vacationing with family

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Accommodation's Reply

13 Feb 2026

Dear Mr./Ms. A*i, Thank you for your wonderful review. We are delighted to hear that your stay at Aryaduta Palembang Hotel was a comfortable and enjoyable family holiday experience. Creating a safe, friendly, and happy atmosphere for families is one of our greatest prides, as we believe that such warm moments create precious memories. We hope that every aspect of the hotel, our team's service, and our facilities will continue to be a part of your family's fun holiday stories. We look forward to welcoming you and your family again and providing you with an even more memorable experience on your next visit. Sincerely, The Management Team, Aryaduta Palembang Hotel

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iwan e.

Staycation

10,0

/10

Reviewed 2 week(s) ago

Jazakumullah Khairan Katsiran.

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Accommodation's Reply

13 Feb 2026

To Mr. Iwan E, Thank you so much for your kind wishes. May your kindness and sincere blessings return to you in abundance, with good health and happiness. We appreciate your thoughtfulness and positive energy. May we continue to provide the best service and be a place that brings you comfort and beautiful memories every time you visit. Sincerely, The Aryaduta Palembang Management

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R***a

Business

8,5

/10

Reviewed 3 week(s) ago

It’s the second time I stayed at Aryaduta Palembang, and I’ll definitely choose this hotel as my go to hotel in Palembang. The room facilities is kinda bit too old and need rehabilitation, but the room size is pretty spacious. The location is perfect for me. There’re a mall and a hospital in the same compound. The staffs were all helpful and kind. The food is very nice with a wide variety of choice. The gym equipment is also in good condition.

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Accommodation's Reply

13 Feb 2026

Dear Ms. R***a, Thank you for choosing ARYADUTA Palembang once again and for sharing such a thoughtful review. We are truly honored to hear that you consider us your go-to hotel whenever you visit Palembang — that trust means a lot to our entire team. We appreciate your honest feedback regarding the room facilities. Please be assured that this has become an important note for our management as we continuously evaluate improvement and rehabilitation plans to enhance guest comfort. At the same time, we are glad you enjoyed the spacious room, our convenient location with the mall and hospital nearby, the variety of food offerings, and the well-maintained gym facilities. Most importantly, your kind words about our staff being helpful and warm are wonderful to hear. We will proudly share your appreciation with the team, as it motivates us to keep delivering heartfelt service. We look forward to welcoming you back for an even better stay on your next visit to Palembang. Warm regards, Management ARYADUTA Palembang

A***a

Business

8,5

/10

Reviewed 3 week(s) ago

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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Accommodation's Reply

13 Feb 2026

Dear Ms./Mrs. A*a, Thank you for your positive review of your stay at Arayaduta Hotel Palembang. We are delighted to hear that you enjoyed the comfort of our hotel, conveniently located in the city center with easy access to shopping malls. We are pleased to know that the clean and fragrant lobby, comfortable rooms, and your enjoyment of the breakfast contributed to your stay. Your compliments motivate our entire team to continue striving to maintain the quality of our service and facilities. We hope to welcome you back for your next stay for an equally memorable or even better experience. Sincerely, The Management Team, Arayaduta Hotel Palembang

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A***a

Business

8,5

/10

Reviewed 3 week(s) ago

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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Accommodation's Reply

13 Feb 2026

Dear Ms./Mrs. A*a, Thank you very much for your wonderful review of your stay at Aryaduta Hotel Palembang. We are delighted to hear that you enjoyed the comfort of our hotel, conveniently located in the heart of the city with easy access to shopping malls. We are pleased to hear that the clean and fragrant lobby, comfortable rooms, and delicious breakfast contributed to your stay. Your review is an encouragement to our team to continue providing the best service. We hope to welcome you back soon for an equally memorable, or perhaps even better, stay. Sincerely, The Management Team, Aryaduta Hotel Palembang

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A***a

Business

8,5

/10

Reviewed 3 week(s) ago

A comfortable hotel in the city center, strategically located and close to the mall. The lobby is clean and fragrant, the rooms are comfortable, and the breakfast is delicious.

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Accommodation's Reply

13 Feb 2026

Dear Ms./Mrs. A*a, Thank you for your wonderful review of your stay at Arya Duta Hotel Palembang. We are delighted to hear that you enjoyed the hotel's comfort, excellent central location, and easy access to shopping malls. We are also pleased to hear that the clean and fragrant lobby, comfortable rooms, and delicious breakfast made your stay even more enjoyable. Your compliments are a great motivation for our team to continue maintaining the quality of service and comfort for all our guests. We hope to welcome you back again on your next visit for a similarly warm and memorable experience. Sincerely, The Management Team, Arya Duta Hotel Palembang

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F***a

8,2

/10

Reviewed 3 week(s) ago

The room is comfortable, clean, the booking price on the app is cheap, the check-in process at the hotel is fast.

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Accommodation's Reply

13 Feb 2026

Dear Mr./Ms. F*a, Thank you very much for your positive review regarding your stay at Aryaduta Hotel Palembang. We are delighted to hear that you found our room comfortable and clean, and that you received a great price when booking through the application. We are also pleased to hear that the check-in process was quick and smooth. Since your comfort from the moment you arrive is our priority, your compliments encourage our team to continue providing the best service. We hope to welcome you back again for another memorable stay next time. Sincerely, The Management Team, Aryaduta Hotel Palembang

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F***a

10,0

/10

Reviewed 3 week(s) ago

The room is comfortable, clean, the booking price on the app is cheap, the check-in process at the hotel is fast.

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Verified Traveler

Staycation

10,0

/10

Reviewed 3 week(s) ago

One of the best hotels in Palembang city

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Verified Traveler

Business

10,0

/10

Reviewed 3 week(s) ago

The hotel staff service is friendly, the room is clean and the bathroom amenities are complete.

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E***a

Leisure

10,0

/10

Reviewed 3 week(s) ago

The location is good, close to everywhere, you can find food outside, the rooms are clean, the staff are friendly and not rude, recommended.

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abdul k.

5,0

/10

Reviewed 3 week(s) ago

I booked the Arya Club Studio for 1.5 million rupiah, but instead I was given an Arya Club room. I asked for an upgrade, but I had to pay another 500,000 rupiah. It was truly disappointing.

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Ernest A.

Leisure

9,4

/10

Reviewed 3 week(s) ago

Good hospitality, facility, and accessibility

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Accommodation's Reply

23 Jan 2026

Dear Mr. Ernest A. Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our hospitality, facilities, and convenient accessibility. It is truly rewarding to know that your stay at ARYADUTA Palembang was comfortable and met your expectations. Your kind words are a great motivation for our team to continue delivering excellent service and maintaining high standards in every aspect of our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Management of ARYADUTA Palembang

Iin W.

10,0

/10

Reviewed 4 week(s) ago

The pool is clean, breakfast is delicious, comfortable to stay here.

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Accommodation's Reply

22 Jan 2026

Dear Mr. Iin W., Thank you for your review. We are delighted to hear that you enjoyed the clean swimming pool, the delicious breakfast, and your comfortable stay at Aryaduta Palembang. Your compliments encourage our entire team to continue maintaining the quality of our services and facilities. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Aryaduta Palembang

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guntur s.

Leisure

10,0

/10

Reviewed 4 week(s) ago

treated like a king, warm like family,

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Accommodation's Reply

22 Jan 2026

Dear Mr. Guntur S., Thank you for your appreciative and impressive review. We are delighted to hear that you felt treated like royalty and enjoyed the warm, family-like atmosphere during your stay at Aryaduta Palembang. Your feedback is a great inspiration to our entire team in providing the best service with warmth and care. We hope to welcome you back again on your next visit to experience the same warm atmosphere. Sincerely, The Management Team, Aryaduta Palembang

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Z***H

Staycation

6,5

/10

Reviewed 4 week(s) ago

The rooms don't have carpets, food often runs out and is replaced slowly, even spoons run out, this shouldn't happen. I've stayed here twice and my experience with breakfast is always the same, trivial things. Like there are lots of staff but they don't respond quickly.

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Accommodation's Reply

22 Jan 2026

Dear Ms. Suraydah, Thank you for your review and feedback. We apologize for the inconvenience you experienced, particularly regarding the unsatisfactory breakfast experience. We understand that the shortage of cutlery and the food running out quickly and being slow to replenish are basic issues that should not occur, especially in a 4-star hotel. We also noticed that this was a recurring experience during both of your stays and clearly did not reflect the standard of service we expect. We have forwarded your feedback to the Food and Beverage team for immediate evaluation and improvement. We will increase attentiveness, increase the frequency of replenishment, and improve the responsiveness of our team to better meet guest needs more quickly and consistently. We hope you will give us another opportunity to improve this experience and demonstrate significant improvements. Thank you for your honesty and consideration. Sincerely, Aryaduta, Palembang Hotel Management

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P***a

Business

10,0

/10

Reviewed 4 week(s) ago

Every time I visit Palembang, I always stay at the Aryaduta Hotel, strategic location, delicious food, satisfactory service.

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Accommodation's Reply

22 Jan 2026

Dear Mr./Ms. Pa, Thank you for your loyalty in choosing Aryaduta Palembang every time you visit Palembang. We appreciate your trust in us and are delighted to know that our excellent location, delicious food, and satisfactory service are the main reasons you keep coming back. Your feedback is a great inspiration for our entire team to maintain and improve the quality of our service. We look forward to welcoming you again and hope that you will continue to be our first choice in Palembang. Sincerely, The Management Team, Aryaduta Palembang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.