HARRIS Resort Waterfront Batam

Resorts
Preferred Partner
8,5
/10
Very Good
1.270 reviews

What Guests Say About Their Stay

Bedroom (53)
Ambiance (49)
Staff Friendliness (48)
Hotel Area (48)

D***n

9,3
/ 10
It was a great stay at HARRIS Waterfront, the room was spacious, the bathroom was clean, there was a very comfortable balcony to relax, it was perfect for families who wanted a vacation, even though the place was far from the city center but it was no problem if you wanted a quiet and comfortable vacation, don't forget to shop first for room necessities like snacks, but it is highly recommended, especially the service was super friendly!! Love to be back again
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Tio O.

9,7
/ 10
Great. Liburan akhir tahun yang sangat menyenangkan. Menu breakfast sangat bervariasi, kamar bersih dan wangi, ada balkon menghadap ke kolam. Next time saya akan ke sini lagi.

Alice

9,4
/ 10
Cool, comfortable, friendly staff, good food. keep up!
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Merliana Merliana

9,7
/ 10
Great and nice and happy to stay there.

noer s.

9,7
/ 10
Great for family holidays. Friendly and fast service. Enough facilities for a getaway with the kids.
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In the Area
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K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Quality Resort Staying at HARRIS Resort Waterfront Batam is a good choice when you are visiting Sekupang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Resort Waterfront Batam

K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422
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Lobby HARRIS Resort Waterfront Batam
Lobby 2 HARRIS Resort Waterfront Batam

Discover More About HARRIS Resort Waterfront Batam

About HARRIS Resort Waterfront Batam

Nestled in the picturesque Riau Islands, HARRIS Resort Waterfront Batam is a tropical paradise that offers a perfect blend of relaxation and adventure. This resort is not just a place to stay; it’s an experience that caters to families, couples, and solo travelers alike. With its stunning waterfront views, lush gardens, and a plethora of activities, HARRIS Resort is the ideal getaway for anyone looking to escape the hustle and bustle of city life.

The resort boasts a variety of accommodations, from cozy rooms to spacious villas, all designed with comfort and style in mind. Each room is equipped with modern amenities, ensuring that guests have everything they need for a pleasant stay. The vibrant decor and warm hospitality create an inviting atmosphere that makes you feel right at home.

One of the standout features of HARRIS Resort is its commitment to sustainability and eco-friendliness. The resort has implemented various green initiatives, such as energy-efficient systems and waste reduction programs, making it a responsible choice for environmentally-conscious travelers.

Why should you choose HARRIS Resort Waterfront Batam? The answer lies in its exceptional service and diverse offerings. From the moment you arrive, the friendly staff is dedicated to making your stay memorable. Whether you’re lounging by the pool, indulging in a spa treatment, or enjoying a meal at one of the on-site restaurants, you’ll be treated to top-notch service that exceeds expectations.

For those seeking adventure, the resort offers a range of activities, including water sports, cycling, and guided tours to nearby attractions. You can explore the beautiful beaches, visit local markets, or take a boat trip to nearby islands. The possibilities are endless, making HARRIS Resort a fantastic base for your Batam adventures.

Why You Should Stay at HARRIS Resort Waterfront Batam

Staying at HARRIS Resort Waterfront Batam means immersing yourself in a world of comfort and leisure. The resort’s strategic location allows easy access to various attractions, while its extensive facilities ensure that you have everything you need for a relaxing vacation. Whether you’re looking to unwind by the pool, indulge in delicious cuisine, or explore the vibrant local culture, HARRIS Resort has it all.

Best Time to Stay at HARRIS Resort Waterfront Batam

The best time to visit HARRIS Resort Waterfront Batam is during the dry season, which typically runs from April to October. During these months, you can expect sunny weather and minimal rainfall, perfect for outdoor activities and beach lounging. However, if you prefer a quieter experience, consider visiting during the shoulder months of March and November, when the crowds are thinner, and the rates may be more affordable.

Transportation and Accessibility

Access to the Airport

HARRIS Resort Waterfront Batam is conveniently located just a short drive from Hang Nadim International Airport (BTH). The airport is approximately 30 minutes away by car, making it easy for travelers to reach the resort upon arrival. Various transportation options are available, including taxis and shuttle services, ensuring a hassle-free journey to your destination.

Public Transportation

For those looking to explore Batam beyond the resort, public transportation options are readily available. Buses and taxis operate throughout the island, providing easy access to popular attractions and shopping areas. Additionally, the resort can assist with arranging transportation for day trips or excursions, making it simple to navigate the local area.

Unique Facilities at HARRIS Resort Waterfront Batam

1. Stunning Swimming Pools

The resort features multiple swimming pools, including a large infinity pool that overlooks the waterfront. Guests can relax on sun loungers, enjoy refreshing cocktails from the pool bar, or take a dip in the crystal-clear waters.

2. HARRIS Spa

Indulge in a range of rejuvenating treatments at HARRIS Spa. From traditional massages to modern wellness therapies, the spa offers a tranquil escape where you can unwind and recharge.

3. Fitness Center

Stay active during your vacation at the fully-equipped fitness center. With modern equipment and a variety of workout options, you can maintain your fitness routine while enjoying your getaway.

Nearby Attractions at HARRIS Resort Waterfront Batam

1. Nagoya Hill Shopping Mall

Located approximately 20 minutes from HARRIS Resort, Nagoya Hill Shopping Mall is a popular destination for shopping enthusiasts. The mall features a wide range of shops, restaurants, and entertainment options, making it a great place to spend a day. You can find everything from local handicrafts to international brands, ensuring a diverse shopping experience.

2. Barelang Bridge

About 30 minutes away from the resort, Barelang Bridge is an iconic landmark in Batam. This stunning bridge connects several islands and offers breathtaking views of the surrounding landscape. It’s a perfect spot for photography and a leisurely stroll.

3. Batam Miniature Park

Located roughly 25 minutes from the resort, Batam Miniature Park showcases miniature replicas of famous Indonesian landmarks. It’s an educational and fun experience for families, allowing visitors to learn about the country’s rich culture and history.

4. Taman Wisata Habibie

Just a 30-minute drive from HARRIS Resort, Taman Wisata Habibie is a beautiful park dedicated to the former president of Indonesia, B.J. Habibie. The park features lush greenery, walking paths, and a serene lake, making it an ideal spot for picnics and relaxation.

5. Ocarina Park

Ocarina Park is approximately 15 minutes from the resort and offers a variety of recreational activities. With its amusement rides, water park, and beautiful beachfront, it’s a fantastic destination for families and thrill-seekers alike.

6. Kusu Island

For a day of adventure, take a boat trip to Kusu Island, located about 45 minutes from HARRIS Resort. This small island is known for its pristine beaches and crystal-clear waters, perfect for swimming and snorkeling.

7. Maha Vihara Duta Maitreya Temple

About 20 minutes from the resort, this stunning Buddhist temple is one of the largest in Southeast Asia. Visitors can explore the beautiful architecture, serene gardens, and learn about the local culture and traditions.

8. Batam Cable Ski Park

For adrenaline junkies, Batam Cable Ski Park is just 15 minutes away. This water sports park offers cable skiing, wakeboarding, and other thrilling activities, making it a must-visit for adventure lovers.

9. Waterfront City

Located approximately 10 minutes from the resort, Waterfront City is a vibrant area filled with restaurants, shops, and entertainment options. It’s a great place to enjoy a meal or take a leisurely stroll along the waterfront.

10. Belakang Padang Island

Just a short boat ride away, Belakang Padang Island is known for its beautiful beaches and rich marine life. It’s an excellent spot for snorkeling, diving, and exploring the underwater world.

Tips and Tricks for Staying at HARRIS Resort Waterfront Batam

Tips During Your Stay

To make the most of your stay at HARRIS Resort, consider booking activities in advance, especially during peak seasons. This ensures you secure your spot for popular excursions and experiences. Additionally, don’t hesitate to ask the staff for recommendations on local attractions and dining options—they’re always happy to help!

Tips for Enjoying Hotel Facilities

Take advantage of the resort’s facilities by participating in organized activities, such as yoga classes or cooking workshops. These experiences not only enhance your stay but also allow you to meet fellow travelers. Also, be sure to explore the various dining options available on-site, as each restaurant offers a unique culinary experience.

Why Book HARRIS Resort Waterfront Batam on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options at HARRIS Resort Waterfront Batam. Whether you’re looking for a budget-friendly room or a luxurious villa, Traveloka has you covered. The platform allows you to compare prices and find the perfect fit for your needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to plan your trip without the stress of upfront payments. Additionally, the PayLater feature lets you save even more, making your travel experience hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive discounts and offers, enhancing your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at HARRIS Resort Waterfront Batam. These reviews provide valuable insights into the resort’s offerings, helping you make informed decisions about your stay. You can trust the experiences of fellow travelers to guide your choices.

With all these advantages, there’s no reason not to choose HARRIS Resort Waterfront Batam for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in HARRIS Resort Waterfront Batam

Bar, Cafe and Lounge HARRIS Resort Waterfront Batam
Bar, Cafe and Lounge
Swimming Pool HARRIS Resort Waterfront Batam
Swimming Pool
Entertainment Facility HARRIS Resort Waterfront Batam
Entertainment Facility
Fitness Center HARRIS Resort Waterfront Batam
Fitness Center
Functional Hall HARRIS Resort Waterfront Batam
Functional Hall

Sports and Recreations

  • Archery
  • Badminton
  • Banana boat
  • Basketball
  • Beach volleyball
  • Billiard
  • Canoeing
  • Fitness center
  • Game room
  • Jet ski
  • Pedal boating
  • Table tennis
  • Water sport

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Poolside bar
  • Vegetarian meal

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Poolside bar

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle
  • Ferry terminal shuttle (surcharge)
  • Airport transfer

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Shopping center shuttle

Accommodation Policy & General Information in HARRIS Resort Waterfront Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Airport Transfer

Airport transfer is available for IDR 180,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Resort Waterfront Batam
250
Number of floors in HARRIS Resort Waterfront Batam
5
Another facilities in HARRIS Resort Waterfront Batam
Archery, Badminton, Banana boat, Basketball, Beach volleyball

Frequently asked question in HARRIS Resort Waterfront Batam

What are available facilities at HARRIS Resort Waterfront Batam?
There are top facilites at HARRIS Resort Waterfront Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Resort Waterfront Batam?
The standard check-in time at HARRIS Resort Waterfront Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HARRIS Resort Waterfront Batam provide breakfast?
Yes, HARRIS Resort Waterfront Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Resort Waterfront Batam?
HARRIS Resort Waterfront Batam is a 4.0-star hotel.
How many floors does HARRIS Resort Waterfront Batam have?
HARRIS Resort Waterfront Batam has 5 floors.
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More Reviews from Other Guests in HARRIS Resort Waterfront Batam

8,5
Very Good
From 1.269 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,3

Service and Facilites

8,6

People often mention about HARRIS Resort Waterfront Batam
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Bedroom (33)
Family Friendly (31)
Staff Friendliness (31)
Bathroom (31)
Ambiance (30)
Room Space (30)
Hotel Area (30)
Taste (24)
Wifi (22)
Activity Option (21)
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Traveler Reviews HARRIS Resort Waterfront Batam

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Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Nice and comfortable for family……………
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable for the family. Thank you
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
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+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
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Meyna P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Good service, improve your service 💪
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
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23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
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A***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Thank you for your vacation there, will come back again
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Kayla A. I.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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ANDRIVAI S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
It's so much fun here, spacious rooms really happy
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23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 15 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6,9
/10
Reviewed 15 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
A fun place for families
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 18 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
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Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
a calming atmosphere 😊😉
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 27 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
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10,0
/10
Reviewed 30 week(s) ago
Staff are really friendly and helpful
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Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
The hotel staff is very friendly, the environment is clean, the atmosphere is comfortable
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards from Harris Resort Batam Waterfront. Thank you for your review and compliment. We are very glad to know that our service was satisfactory and that you felt comfortable with the friendliness of our staff. Such positive comments mean a lot to us. We sincerely hope to welcome you back again on your next visit. Best regards, Dodi Putra, General Manager
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Bedroom 4 HARRIS Resort Waterfront Batam

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8,5
Very Good
From 1.269 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,3

Service and Facilites

8,6

People often mention about HARRIS Resort Waterfront Batam
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Bedroom (33)
Family Friendly (31)
Staff Friendliness (31)
Bathroom (31)
Ambiance (30)
Room Space (30)
Hotel Area (30)
Taste (24)
Wifi (22)
Activity Option (21)
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Traveler Reviews HARRIS Resort Waterfront Batam

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40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Nice and comfortable for family……………
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icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable for the family. Thank you
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
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+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
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Meyna P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Good service, improve your service 💪
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
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A***m
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10,0
/10
Reviewed 14 week(s) ago
Thank you for your vacation there, will come back again
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Kayla A. I.
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9,7
/10
Reviewed 14 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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ANDRIVAI S.
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Leisure
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10,0
/10
Reviewed 14 week(s) ago
It's so much fun here, spacious rooms really happy
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 15 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6,9
/10
Reviewed 15 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
A fun place for families
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 18 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
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Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
a calming atmosphere 😊😉
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 27 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Staff are really friendly and helpful
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Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
The hotel staff is very friendly, the environment is clean, the atmosphere is comfortable
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards from Harris Resort Batam Waterfront. Thank you for your review and compliment. We are very glad to know that our service was satisfactory and that you felt comfortable with the friendliness of our staff. Such positive comments mean a lot to us. We sincerely hope to welcome you back again on your next visit. Best regards, Dodi Putra, General Manager
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