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The Excelton Hotel
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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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8.5
Impressive
From 4,979 reviews
About Accommodation
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Online Check-In Available
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (4)
Friendly Staffs (6)
Clean Room (8)
Tasty Breakfast (1)
Available Room Types in The Excelton Hotel
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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Location Info
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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
Discover More About The Excelton Hotel
Location
The Excelton Hotel is located in area / city Ilir Barat I.
The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 8.75 km away.
The hotel is located only 6.05 km away from Kertapati Station.
There are plenty of tourist attractions nearby, such as Elementary School 150 Palembang within 6.17 km, and Zest Mini Market within 12.9 km.
About The Excelton Hotel
The Excelton Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, The Excelton Hotel provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Excelton Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Excelton Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Excelton Hotel.
All Facilities
Swimming Pool
Lobby
Exterior
Restaurant
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Meeting facilities
- PRINTER
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Gift shop
- Supermarket
Things to Do
- Health club
- Indoor pool
Transportation
- Airport transfer
- Secure parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Gym, Spa closed temporarily from 9-5-2023 to 30-11-2023.
Contact Accommodation Before Arrival
Guests should contact hotel 3 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at The Excelton Hotel?
There are top facilites at The Excelton Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Excelton Hotel?
The standard check-in time at The Excelton Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Excelton Hotel provide breakfast?
Yes, The Excelton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 4,979 verified guests reviews
8.5
Impressive
Fantastic
1,710
Very Good
2,310
Satisfying
224
Average
735
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (4)
friendly staffs (6)
clean room (8)
tasty breakfast (1)
complete facilities (1)
great room (1)
tasty food (9)
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Language
English
Show Reviews with Photos
NS
Novita S.
10
/ 10
20 Feb 2023
When it arrived at 13:30 I was able to check in, the staff was friendly, the deposit was 200 thousand, the process was fast, the room was clean, comfortable but not soundproof, it sounded like the next door neighbor was doing night sports🤦♀️ fortunately the children slept, breakfast had lots of delicious choices, the swimming pool was suitable for elementary school children, even when checking out, you don't have to wait long. Stay here sometime.👌.
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1 liked this review
SH
Sisri H. Y.
Business
10
/ 10
23 Sep 2022
Nice hotel actually. It's clean and I like the breakfast choices because they are very varied. The hotel is clean (the most important value), but unfortunately the hot water had died. But, the staff is very fast in responding to my every complaint. Room equipment is in principle standard and okay, but for some needs such as a hairdryer, you have to ask for something like that first. Oh yes, I didn't have time to enjoy the swimming pool because when I got there it was closed . Then this is a 5 star. I think it's still the most standard in its class. But, okay with the price offered, I think it fits. So, also expect more. Overall recommended lah
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hamila s.
Staycation
10
/ 10
20 Feb 2022
The Excelton Hotel is one of the best choices when staying in Pembang with family. Apart from the delicious food, the room facilities are clean, the HK staff are friendly, thank you, Mr. Junaidi, Mr. Tengku and Mr. Doni, the HK team. Special thanks to Mr. Arief as GM dp special delivery to the room. Next time we'll comeback again.
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+3
Photos
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Darlis
Staycation
10
/ 10
06 Nov 2021
Originally, I ordered a room in the regular type, then I was upgraded to a club room, and got a complimentary welcome drink, high tea, and dinner as well as I swear it's really excellent for the service, all the crew are really good, excelton tea deserves 5 stars and traveloka awards !
+3
Photos
1 liked this review
Accommodation's Reply
15 Nov 2021
Dear Guest,
Tn. Emni
Thank you for staying at The Excelton Hotel Palembang and taking the time to leave a review for the good and improving the quality and service of our hotel in the future. We are very happy to be able to provide a memorable experience during your stay. We look forward to your return visit on another occasion.
Warm regards.
Lala
This is a private profile
Staycation
10
/ 10
23 Oct 2021
Quick check in, long check out because waiting for HK to check the room first. Friendly staff. Spacious club room, complete amenities. Suitable for big family like us with 3 kids. Been here 2x staycation. Only for breakfast, not much variety. For children only cereal, no sausage. Western food is also not ad like spaghetti and others. But taste good. Hopefully there will be more variants on the menu.
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1 liked this review
YS
Yunika S. P.
Holiday
10
/ 10
05 Oct 2021
It's very comfortable to stay at this hotel.
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Accommodation's Reply
15 Oct 2021
Dear. Ms. Yunika.
Thank you so much for taking the time to share this lovely Picture with our team! We love seeing how much you enjoyed in The Excelton Hotel Palembang. It’s wonderful to know we did serve and welcome you excellently.
Thank You.
DL
Diya L.
Staycation
9.7
/ 10
04 Mar 2022
The rooms are neat and clean, the air conditioner is cold, the service is good, but unfortunately my mother accidentally broke a clear glass which was charged 75 thousand, I regretted that the charge wasn't that big. Well, let it be a lesson next time be careful for others too
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Accommodation's Reply
21 Mar 2022
Dear guest.
Mrs. Diya,
Thank you for staying at The Excelton Hotel Palembang and taking the time to leave a review for the good and improving the quality and service of our hotel in the future. We deeply regret and apologize for your dissatisfaction during your stay. We will make your review a positive step for improvement and improvement of the quality of our services in the future.
We hope to serve you again on another occasion.
Thank you.
Adi K.
Holiday
9.7
/ 10
20 Dec 2021
The hotel is very comfortable. the service is raaha and fast. The rooms are fragrant and very comfortable. The kids loved the night at Excelton. The point is it's recommended.
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Accommodation's Reply
17 Jan 2022
Dear Guest,
Tn. Adi,
Thank you for staying at The Excelton Hotel Palembang and taking the time to leave a review for the good and improving the quality and service of our hotel in the future. We are very happy to be able to provide a memorable experience during your stay. We look forward to your return visit on another occasion.
Warm regards.
MN
Mirna N.
Holiday
9.7
/ 10
12 Nov 2021
Impressive and fun. Plus the indoor swimming pool is fun for swimming during the day.
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ANTONIUS
Staycation
9.7
/ 10
16 Oct 2021
With a fairly cheap epicsale price + breakfast, very comfortable
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Accommodation's Reply
29 Oct 2021
Dear Guest,
Tn. Antonius
Thank you for staying at The Excelton Hotel Palembang and taking the time to leave a review for the good and improving the quality and service at our hotel in the future. We are very happy to be able to provide a memorable experience during your stay. We look forward to your return visit on another occasion.
Warm regards.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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