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Hakone Kowakien TEN-YU

Others
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9,5
/10
Exceptional
1.987 reviews

What Guests Say About Their Stay

F***a

10,0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Kenny

10,0
/ 10
Our second visit, this time we travel with my daughter’s family and grandson. This is a few Onsen hotel that allows children to use their public onsen. He enjoyed this new experience and all of us have a great time to enjoy the facilities and fine Japanese dinner. Since this is my second visit, our family was offer free lounge access and late checkout. Something we did not expect. So thank you!

Beina

10,0
/ 10
Stunning view and excellent service at the hotel is wonderful! Stay two nights for a much relaxing experience:)

Marc

10,0
/ 10
A beautiful hotel in a beautiful setting. The staff were excellent. The rooms were large. The robes and change of clothes were a lovely touch. The dining buffet was huge. It had something for everyone. There was nothing to complain about. It was a great experience
In the Area
See Map
1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Lobby 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Yunohana Golf Course - 5.7 km / 3.5 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.5 km / 4 mi
Hakone Hot Springs - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby
Accommodation Services Hakone Kowakien TEN-YU
Accommodation Services
Exterior Hakone Kowakien TEN-YU
Exterior

Family-friendly Facilities

  • Toys
  • Children games

Things to Do

  • Spa
  • Garden
  • Sauna

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Toys, Children games, Spa, Garden, Sauna

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1.979)
9,6
Exceptional
From 1.979 reviews
Cleanliness

9,8

Room Comfort

9,8

Service and Facilites

9,6

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Kenny
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our second visit, this time we travel with my daughter’s family and grandson. This is a few Onsen hotel that allows children to use their public onsen. He enjoyed this new experience and all of us have a great time to enjoy the facilities and fine Japanese dinner. Since this is my second visit, our family was offer free lounge access and late checkout. Something we did not expect. So thank you!
Read More
Beina
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stunning view and excellent service at the hotel is wonderful! Stay two nights for a much relaxing experience:)
Angela
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Christina
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staying at Ten-Yu felt like a nice treat
Huiya
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing place! Can’t wait to go back next time!
Emma
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay! Beautiful hotel. Great staff
Marc
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel in a beautiful setting. The staff were excellent. The rooms were large. The robes and change of clothes were a lovely touch. The dining buffet was huge. It had something for everyone. There was nothing to complain about. It was a great experience
Kimberly
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful ryokan resort. Rooms are spacious with lovely views and waterfalls that allow for relaxation. Onsens were wonderful. Food excellent.
Lisa
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely marvelous experience! A luxurious relaxing retreat. Welcoming and inviting staff and fabulous food.
Noel
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

amazing stay. my wife and I stayed here for 2 nights. the food, service, and room were all amazing. we took a room with the private outdoor bath and enjoyed breakfast and dinner buffets. highly recommend this property.
Ching Man Evelyn
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food and complimentary drinks are amazing.
Rachel
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We all loved our stay. The food (even an ice cream vending machine), special dinners, public Onsen, happy hour and in room Onsen were fabulous. We even experienced our first earthquake!!! A memorable experience.
Paulo
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything is excellent there!
Travis
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel
jc
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel. Beautiful dinner and breakfast. Was sad I couldn’t eat more. The spa facility was incredible with beautiful views. I would love to return.
Jason
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel experience was a dream! My only regret is that we didn’t stay longer. Definitely will return to Hakone and spend more than a day. The staff was very friendly and helpful. The hotel is breathtaking. We had a private tub on our balcony that was fed by a hot spring. Truly and amazing experience!
Owen
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a nice large room, the staff were helpful, I enjoyed the buffet and onsen. I appreciated one employee before breakfast who asked where I was from.
Jeremy
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was a really nice hotel, the room was great with the in-room bath, the staff were excellent and the meal was delicious. The only issue was the size of the hotel, it was just a bit too big with too many guests to feel like a traditional Ryokan. Breakfast was also really crowded and it didn’t feel very exclusive.
Guanghui
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good experience, highly recommended
Kirun
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

*
Number of reviews per page
20
40

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Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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