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Serena Beach Resort and Spa
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Serena Beach Resort and Spa
Hotels
9,0
/10
Exceptional
187 reviews
What Guests Say About Their Stay
Sona
10,0
/ 10
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Ole
10,0
/ 10
Really nice place, Good pool and a beautiful beach.
Lots af monkeys in the garden.
Wonderfull staff
Nicholas
10,0
/ 10
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts.
It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish.
Highly recommended.
In the Area
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Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Serena Beach Resort and Spa
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What's around Serena Beach Resort and Spa
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Shanzu Beach, Shanzu, Kisauni, Mombasa, Kenya, 90352
Discover More About Serena Beach Resort and Spa
Location
Serena Beach Resort and Spa is located in area / city Shanzu.
About Serena Beach Resort and Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Serena Beach Resort and Spa exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Serena Beach Resort and Spa.
All facilities in Serena Beach Resort and Spa
Others
Things to Do
- Hot tub
- Outdoor pool
- Poolside bar
- Private beach
- Beach umbrella
- Spa
- Health club
- Garden
- Beach towel
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Smoking area
- Banquet
- Parking
- Terrace
Nearby Facilities
- Souvenir shop
- Hair salon
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Serena Beach Resort and Spa
Important Note
- Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: KES 115.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serena Beach Resort and Spa | 164 |
Number of floors in Serena Beach Resort and Spa | 2 |
Another facilities in Serena Beach Resort and Spa | Hot tub, Outdoor pool, Poolside bar, Private beach, Beach umbrella |
Frequently asked question in Serena Beach Resort and Spa
What are available facilities at Serena Beach Resort and Spa?
There are top facilites at Serena Beach Resort and Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serena Beach Resort and Spa?
The standard check-in time at Serena Beach Resort and Spa is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Serena Beach Resort and Spa provide breakfast?
Yes, Serena Beach Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Serena Beach Resort and Spa
Other sources (187)
9,0
Exceptional
From 187 reviews
Cleanliness
9,0
Room Comfort
8,4
Location
8,2
Service and Facilites
9,2
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Traveler Reviews Serena Beach Resort and Spa
Number of reviews per page
20
40
Top reviews
John
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice place
John
Business
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good 👍
John
Business
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good
Steve
Leisure with Partner
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
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Salima
Leisure Family
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent property and service!
Sona
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Miriam
Leisure Family
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink.
The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones.
We will be back!
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Ayana
Leisure with Partner
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Beautiful surroundings and attentive staff
Ole
Friends and Family
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Really nice place, Good pool and a beautiful beach.
Lots af monkeys in the garden.
Wonderfull staff
Verified traveler
Business
6,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
The staff throughout the hotel are friendly. No less than in the past or what you’d expect. The restaurants remain very good. The gym is very good too, for a hotel.
But the room was old and disappointing. The shower flooded every time because the flat surface between the partition and tub allowed water to collect and then drip to the floor instead of the tub.
The doorknob on the bathroom door was partially detached.
The TV was old and angled upwards.
The leather on the office chair was frayed and tatty.
The bathroom/bedroom frosted window was loosely installed, which meant that it would rattle if other people on the corridor closed their doors.
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Ndegwa
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Excellent stay and service as always. Will be back!
tasheer
Business and Leisure
6,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover.
Food offerings are adequate, but unimaginative.
Wonderful team of staff, responsive and friendly.
Nicholas
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts.
It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish.
Highly recommended.
Read More
Olga
Leisure with Children
10,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
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Delia
Family
10,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The staff was friendly and very attentive.
Fathi
Business and Leisure with Friends
8,0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Quite good hotel overall, keep it up!
Kara
Business with Friends
10,0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Mazaher
6,0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Good rooms service
Room cupboard door some tapes need fixing
Songhai
Business and Leisure Family
8,0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
It was slightly overpriced for the meal packages based on the offerings.
Salimah
Leisure
8,0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Nice place!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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