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Iberostar Heritage Grand Mencey
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Iberostar Heritage Grand Mencey
Hotels
9,2
/10
Exceptional
960 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Great! Superb location. Easy walk to shops & restaurants & Marina. Comfortable beds. Spacious bathroom.
Overall a very nice place to stay
anthony
10,0
/ 10
Very friendly and helpful staff, most spoke very good English too. Food excellent
Tetiana
10,0
/ 10
The view from the room was of the ocean, everything was clean, and the pool was good.
In the Area
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Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Iberostar Heritage Grand Mencey
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What's around Iberostar Heritage Grand Mencey
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Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain, 38004
Discover More About Iberostar Heritage Grand Mencey
Location
Iberostar Heritage Grand Mencey is located in area / city Santa Cruz de Tenerife.
About Iberostar Heritage Grand Mencey
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Iberostar Heritage Grand Mencey exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Iberostar Heritage Grand Mencey.
All facilities in Iberostar Heritage Grand Mencey
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Spa
- Health club
- Garden
- Sauna
- Steam room
General
- Parking
- Smoking area
- Banquet
- Reception hall
- Terrace
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference center
- Business center
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Iberostar Heritage Grand Mencey
Important Note
- Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
- Nearby parking fee: EUR 12 per day (66 ft away)
- Facilities fee: EUR 20 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Iberostar Heritage Grand Mencey | 261 |
Number of floors in Iberostar Heritage Grand Mencey | 4 |
Another facilities in Iberostar Heritage Grand Mencey | Laundry service, Tours, Multilingual staff, Express check-in, Wedding service |
Frequently asked question in Iberostar Heritage Grand Mencey
What are available facilities at Iberostar Heritage Grand Mencey?
There are top facilites at Iberostar Heritage Grand Mencey such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Iberostar Heritage Grand Mencey?
The standard check-in time at Iberostar Heritage Grand Mencey is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Iberostar Heritage Grand Mencey provide breakfast?
Yes, Iberostar Heritage Grand Mencey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Iberostar Heritage Grand Mencey
Other sources (960)
9,2
Exceptional
From 960 reviews
Cleanliness
9,4
Room Comfort
9,0
Location
9,0
Service and Facilites
9,2
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Traveler Reviews Iberostar Heritage Grand Mencey
Number of reviews per page
20
40
Top reviews
Verified traveler
8,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room was nice but definitely not 5star.
Curtis
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Grand old building completely updated.
Verified traveler
Friends and Family
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great! Superb location. Easy walk to shops & restaurants & Marina. Comfortable beds. Spacious bathroom.
Overall a very nice place to stay
Jan
Leisure with Partner
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We enjoyed our stay. We ate at the breakfast buffet twice and the evening dinner buffet once. The selections were great and the food was very good. The only drawback to me was the push from the hotel to upsell. First the room, then the spa and then a later checkout.
anthony
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very friendly and helpful staff, most spoke very good English too. Food excellent
Serena
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My favourite hotel in the world!
ADOLFO
Business
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great hotel! Best in Santa Cruz. Conveniently located and great service
Irene
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Das Hotel ist ein grosses, ehrwürdiges Gebäude mit Balkonen auf den schönen Garten und Pool. Schwimmen im Spa kostet für 1.5 Std. zusätzlich 20 Euros. Das Frühstück ist empfehlenswert. Die Einrichtung des Zimmers ist nicht sehr modern. Die Holzläden kann man nicht ganz öffnen, deshalb ist es im Zimmer etwas dunkel. Die Beleuchtung ist knapp. Das Hotel ist nah bei einem Park etwas oberhalb von der Einkaufsstrasse und mit Bushaltestelle. Das Auto parkt man am besten in der Tiefgarage für 12 Euros pro Tag, Parkplätze findet man ausserhalb keine. Es gab keinen Willkommensdrink oder Früchte im Zimmer wie in andern 5* Hotels. Für 2-3 Nächte ok, aber ich bevorzuge ein 4*Iberostarhotel in Strandnähe.
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ADOLFO
Business
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel Mencey is the best option in Sta Cruz. Great service and convenient overall facilities including gym, spa and padel courts. I'm a frequent client. Highly recommend.
james
Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great
Antonio
Business
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
La habitación empieza a estar desfasada.
Poco en bufes no hay cargadores de USB, realmente tuve que desconectar nevera para poder conectar el portátil.
Para un hotel de 5 estrellas no había ni cepillo de dientes, maquinilla de afeitar, tuve que pedirlo dos veces para que finalmente me llegará.
Habitación poco luminosa.
Tetiana
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The view from the room was of the ocean, everything was clean, and the pool was good.
Deborah Lynne
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Service and facilities were fantastic! Everyone was friendly, helpful and courteous! Room was lovely and spacious. Our room had a view of the garden and turtle pond. The breakfast buffet had a large variety of food and beverage options. We really enjoyed our stay.
Verified traveler
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was a great stay. For sure we’ll come back
Walter
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is a really good 5 star hotel at a very affordable price.
We would definitely book again.
William
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I liked how convenient the hotel is to restaurants and shopping.
.
Mark
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
A great hotel, but not a 5 star. Staff service was intermittent, particularly in the restaurant at breakfast and dinner. One dinner was excellent, the next, the fish was over cooked and too salty. Could have been so much better
Denise
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful hotel, excellent service and good food
Matthew
Friends and Family
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great hotel. Easy check in, nice part of town, nice park next door, comfy beds, wonderful food, lovely staff. Would return in an instant.
Hannah
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Really nice hotel, loved the turtle pond. Relaxing stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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