Had my very first stay at this hotel and first impression was very nice. The staff were very friendly and helpful, all of them greeted me with a smile. The room is spacious. Great amenities available in the room; tea, coffee, sugar, creamer, kettle, slippers, toiletries. There's water dispenser on every floor which is very convenient to refill water. Breakfast offers many delicious varieties. Overall a great experience!

Great central location, within walking distance of Tunjungan Plaza, with plenty of restaurants and cafés nearby. The staff were very friendly and helpful, and the room was a decent size—not too small.

Strategic location, varied breakfast menu, friendly and communicative receptionist and all staff, spacious and instagrammable swimming pool

The hotel staff was very helpful with customer requests. I was traveling with my parents and family and had previously requested a connecting room, and the staff helped provide one. Thank you.

Staying at Red Planet Surabaya is very pleasant, comfortable, clean, strategic, very friendly price.

The hotel staff was very friendly, definitely a 5-star rating. The bed was very spacious, I loved it. It was still very spacious for two adults and two children, not cramped.

The staff explained well, the place is easy to get to everywhere, close to the city center.