Hotels near Heartland Mall

Would definitely want to send my regards and appreciation to the service given for my stay from the 21 to 22nd May 2022. Booked 2 rooms to host an advance birthday celebration. Yet again One Farrer hotel has surprised us with the many gems of customer service. Pre-arrival. Once again, through email communications, Jocelyn from Front Office was very welcoming as usual and arranged everything in order for my arrival's convenience. Really appreciate everything she has done and am thankful! Check-in Kit from reception was efficient in explaining the tight occupancy and invited us to the lounge. Nonetheless, would really like to thank Eugene & Team for providing quality service and service recovery on the small hiccups that happen throughout the stay. Kudos to housekeeping too for their fast response. Lounge. Last but not least, Mr Malek has definitely brought the standards of customer service to the next level, portraying professionalism in his work and ensuring my family was well-taken care of the whole time. We indulged in such treatment that we barely left the lounge and hotel. I still remember at times Malek was extremely polite in serving us which is really another gem in the hotel which serves as an extreme role model to his service and his peers. Thanks, Malek, we will be back! Nonetheless, appreciate the service given and would like to thank the team for the wonderful stay. Thanks!

Excellent service, superb room, great breakfast...

The service was good and as the package included breakfast. The location was walking distance from Arab Street, Bugis Junction and Little India. We spent most of our time in the Arab area and there were interesting restaurants along the way to Arab Street. The breakfast was alacart choice and the western menu was good quality, fresh salad and well done poached eggs.

It was a great experience stay at this hotel. They provided a great sleeping mattress (Serta standard), free water dispenser which is really useful for us as a traveler and clean room. The staff also friendly, kind and helpful. At last, these hotel was really worth it for you to stay with affordable price, splendid job

Excellent apartment hotel. Great service from Maryanne. Also the rooms are good. Will come back again!

Staff very friendly, love the pool.

Stayed for a night and it was good. The room was diff from the picture and it’s slightly smaller than expected but overall it was an enjoyable stay. The bathroom was spacious and we got a mini balcony as well. Check in and out was fast and efficient. Recommended.

Lyf actually similar to studio apartment, very good facilities (gym, laundry, cafe) but no swimming pool. Location was very great, bus stop just in front the hotel and MRT station just 200m from hotel. The room not too big and no TV and fridge, but it was very clean.

hotel are nice, they give me a 3 capacity room while I only stay with one of my friend, just a few step to the public transportation, and easy to find food

Awesome stay at Santa Grand with my family! I would like to thank the team on duty during our stay there btw 26-28Nov. I travelled with 3 elderly, one in wheelchair. The team managed to assign our 2 rooms close to each other and one bigger room to accommodate wheelchair. It makes taking care of everyone so much more convenient. Really appreciate for everything, from the prompt response for room service to kind consideration during our stay. My family enjoyed it so much! This is an unforgettable birthday celebration for my aunt, being her first staycation 😊 would definitely come back again! Can't express enuff thanks for the team, thank you for taking care of us!

Great location as it has an an easy access to MRT station and ITS. Just next to Novena Square.

Booked the suite& theres no bad review! Everything was smooth& pleasant! They even made a complimentary decoration as shown in the picture for my celebration!:)

Great staycation for me and my boyfriend. Quite disappointed that the toilet doesn't have a shower head, bidet spray but the bath tub was big and spacious 😎. The hotel was really fast and efficient on the checking in and out plus the effort of designing the room as it was my anniversary on that day + the complementary cake too! They also offered to make up my room during our 2nd day! Breakfast and lunch was good during my stay there. Was very filling and bloated 😋🤣. Swimming pool was good but during cold weather the water was really cold. Bedroom was very spacious and we had a nice view from our room. Bed was very comfortable to sleep. I don't mind coming back again for my next staycation. Stay safe everyone 😷

Overall, Boss Hotel is a very good one. Very convenient to reach other places in Singapore. The room is very clean and enjoyable to stay, besides all the staff are very friendly. Bravo 👏

Nice hotel with great services.

The room is spacious, tidy and clean. Everything in the room is in good working order except the doorbell. The room maintenance lady is courteous, friendly and very efficient. I am amazed by her efficiency in changing bedsheets and tidying up the room and bathroom, all alone in less than 10 mins. We had breakfast included in room rates and it is definitely worthwhile as breakfast is sumptuous and portions are big at Trishaw Coffee House. There's a choice between Western & Asian menus and they served different items even if you choose the same menu every day. The service is wonderful! 3 lifts but only 2 were working. (Maybe the middle lift was closed to allow at least 1m social distancing for the other 2 working lifts. Haha. Just kidding). We didn't try out the swimming pool. The gym is small with equipment for cardio exercises. Only 2 people can be there at any one time with an access key from reception. Happy Joy Restaurant serves big portions. The promotions they offered are worth it and the food is delicious! We made full use of the free open-air parking. Lots of available parking lots. Velocity and United Square malls are within 5 min walk away. Novena MRT is right below Velocity, location is very good for shopping and eating. However, a few downsides: Checking in is a huge pain. We waited for 45 mins just to register for check-in even though we had paid in full online with printed out receipts to show. Seems like their computer system is slow. Each group that checked-in takes about 10 to 15 mins each. We were lucky that we were early and had 3 groups in front of us. On other days, we see the line snaked across the front lobby. 3 pm - 5 pm is peak queuing time! Apart from the doorbell not working, I found holes in a bedsheet. Quite a few holes. The bedsheet is totally white so if you just roll into bed to sleep, you probably won't notice. Not a big deal. Although the front desk said all rooms are non-smoking rooms but there was a very strong cigarette odour the moment I walked from the lift lobby to my room door. It lingered there. Didn't go away. I have to hold my breath when I exited my room and dashed to the lift lobby and did likewise when I went back to my room. The room is OK, no cigarette odour. I don't see anyone loitering at the corridor smoking. Not sure where the cigarette odour came from. Some bathroom wall tile grout is black. My boy complained that it's black mould on the first day and didn't want to take his bath. Took him some time to get used to it. The washbasin is way too low. I'm 1.74m and I have to kneel to use it so that my clothes don't get wet from the water splash. The TV screen has lines across the screen and the colour display is not good. However, there's Netflix and YouTube to watch on TV so that's good enough for me. Free wifi is not very stable. Have to wait out for the movie to load from time to time. Checking out is a breeze. 5 seconds. Just return access cards and we went off. Overall, it was a satisfying stay. Good value for money, good breakfast, good service.

I love every moment while staying there. Surprised my kids. For a night’s stay. They love every bit of the interior. Bathtub was a bonus. Everything about XY is artsy. Easy to get food too. We ordered the pizza, highly recommended 💕. Hotel staffs was very very welcoming and nice. Approachable and very friendly. We love the pool especially. We get to play in it for a quiet while. We’ll come back again for sure 💕. Thank you!

Comfortable, friendly staff, nice swimming pool, lift each floors, easy walking around and plenty of foods and bar. con is door closing at neighbour room loud. poor sound proof interior.

Clean room and comfortable bed. Good!

It's a clean and nice hotel. The view is also good on the rooftop. There is no pool, otherwise maybe it could be a 4* hotel. Location is also very close to MRT and malls. For price we paid worthy!

If you are claustrophobic, then it won't be suitable for you. Pillow is too soft and when we called for the night shift receptionist for extra pillow, he didn't bother to call us back. Our room was upgraded by the customer service oriented personnel at the counter. He's friendly and very welcoming 👍Room is very clean and comfortable.

From lobby to room everything very nice, my room so cozy and comfortable. Just to informed distance from Paya Lebar MRT by walk around 1 KM, so if arrive with baggage will be tired. there are bus from MRT to Hotel, Bus No.24 or 25 just 2 stop, you can pay by cash 1,5 dollar or using card.

The hotel staff is friendly towards hotel guest, whenever you need regarding hotel stuff, They will send to you once they receive your call

It's a pleasant stay at Venue Hotel The Lily. The location is convenient for us to explore east of SG. The downside is the soundproof issue which I can hear people talking when they passby our room.

Good place and good location. Near hospital.

It's okay for one night. Great.

Warm hospitality, great ambiance

we like to venture and see our own SG boutique hotels like. Arton is one of the best. surrounded by cafes..7 eleven and eateries this hotel is located at strategic area. its centralized and easy to get to anywhere. This is our 3rd times stayed at Arton 😃. We had fun and relax time and you should too..

It was a pleasant stay here, the service staff at the front desk were all very friendly during the check-in and out process, as well as greeting us during our entry and exits to the hotel. I booked the Micro Studio Room and what you see in the photos is what you really get. The soundproofing from the corridor into the room is not so good so if there are guests walking along the corridor that are talking slightly too loud, you would be able to hear them. I did not have a problem with noisy guests during my stay though. If you plan on doing some form of a photoshoot in the room, just take note that the area is pretty small and the photographer will not have a lot of space to stand. There are a few 24-hour amenities around the area, such as the coffee shop across the street and a convenience store just a short walk away. Overall, a really great experience here.

Very comfortable, nice decoration, friendly staff. Will come back for next visit.

Had 4D3N staycay here. Hotel room is a bit small but adequate for 2. Hotel staff service is really good, fast and responsive. It's in a good neighborhood with plenty of good food and cafes to explore. Highly recommended

the room is clean and neat. the price is a good deal too! its so close from lavender mrt station and there are a lot of place to eat nearby this hotel. the fair price supermarket is only 3 minutes walk.

I would highly recommend this hotel. It’s near Farrer Park MRT Station (3 minutes walk). There is bust stop in front of the hotel. Hotel is clean, too

Very close to mustafa and masjid... very close to farrer park MRT

Nice place near to the mall Katong and parkway parade. Love the breakfast special with coffee.

Always love to stay in this hotel. Valuable price, great location, nice breakfast. Perfect

Great hotel, near MRT, many food around ( especially indian food)

The room was really spacious. It was a lovely experience especially since we wanted to try living in a shophouse. The staircase in the loft is very steep and narrow, might not be suitable for the elderly and children. The room would be even better if there was a bidet or a spray for the toilet bowl! Cleanliness in times of COVID 🙂

this accommodation is clean, the staffs are kind and nice, the location is strategic, it nears kallang station and bus stop.. they change our towel and clean up our room. we stay for 2 days and it's nice to stay in this hotel

Friendly and helpful staff in the morning shift...

Super big room & comfy king size bed! Nice & clean toilet. The staff changes the towels daily. Big pool. 24hours food centre & Cheers minimart are just 3 steps away, no lies. 400m to the nearest bus stop & just take 1 stop away to Paya Lebar MRT station, the same way if you wanna go back to the hotel from the MRT station mentioned. Surely wanna go back to stay again ❤️

Staff are accommodating. The room is clean and spacious. Air conditioning is very good.

The place is clean. Jefferson, the guy on the front desk, was very helpful.

Quiet and friendly staff. Funny environment though.

The location is very accessible to MRT and some other resto. The ambiance of the room was very nice, the bed comfy for relaxation after a long tiring day. The staff were also accommodating. I will book again in this hotel when I visit Singapore. Thank you.

So comfort. Strategic location. I'm so happy.

It was really awesome. They clean the room and change bed cover and towels every day. Staffs are very accommodating, approachable, good for those who want to visit Singapore with a limit budget. 👍 I will definitely book again in this hotel. This hotel deserves 5 stars ⭐

Good place with affordable price. Very worth it with low price. Only 10 minutes from the nearest MRT

Very satisfied with the services. Room are very clean with complete amenities. Location near MRT Station Aljunied and Geylang Bus Stop. Recommended!

It's clean, cozy, and nice place. Totally recommended

The hotel was good. Our stay there was fine as well. The staffs were very approachable, they provide what we need. Also whenever we ask for assistance. The Inn keepers was so neat and hospitable.

Smooth check-in and -out! They even gave me a free upgrade to a bigger room! The hotel has this nice fragrance (heh heh) that I love, clean room and bathroom, and the crews are very friendly and helpful. I was particularly fond of the uncle that cleaned my room, as he was so funky and very generous to me. Even though my package didn't have any breakfast, but you can easily find nice meals in the vicinity -- Indian or Chinese, you choose! -- minimarts, bus stop, and it is even near a mosque and a temple! Not too far from Kallang MRT Station; you can walk if you like, but you can also definitely use a bus.

The front office guy was very kind on the phone and when he serve us. He was very helpful with his always smiling face giving any information we needed. The hotel is very near to the food stall and just 5 minutes walk from MRT Station. The smell of the room is nice and refreshing.

Nice place to stay. near to Aljunied MRT Station. the staffs also helpful and kind. daily clean up were good. don't forget to ask them to clean up your room daily, because they will do it by our request only. i've got non-smoking room and I really happy to have it. just ask them, they will help you.

Easy to move about without traffic

Everything’s nice. There is a bus stop right in front of the hotel, and there is free shuttle to novena MRT till noon. Room is nice just a little bit small for 2 people with luggage.

Good room and good services.

Darlene hotel is comfort to short vacation in singapore

Worth every peny! Room is clean, blanket, bed cover, and bath towel are clean. Bathup and hot water are great! Location is not in the middle of the redlight area, so its okay for staying with children. You can store luggage in the morning then back for check in in the afternoon. Close to the coin laundry, convenience store, and indian halal restaurant. Little bit far from MRT station, but can hit the bus instead from the near bus stop.

The hotel near from bus station. The room is small but the facility inside room is okay. Great deal to stay in singapore with affordable price.

Great hotel, clean, great location

Friendly staffs, nice amenities, clean room, cold AC.

Been using this hotel several times.

Front desk were nice and very welcoming. Provide elevator. Clean room and bathroom. Good setup for a bunk bed into less spacey family room and in an effective way and we have a window in our room!

Compare to same price hotel in Singapore, it is clean and nice. Staff are friendly, room are comfortable but not tinny. All the room implement Apple TV now. It is definitely value for money stay.

Superb place to stay, near to food courts and bus stop to Toa Payoh.

It's a new experience for me to sleep in the pod. Unexpectedly, it was a great experience. Clean pod, all the function work perfectly. Friendly staff, and the most important for the backpackers (for me at least) is the powerful breakfast

Very friendly staffs, accommodation was clean including toilet, bathroom. Towels and slippers were provided which is awesome since I wore covered shoes and did not want to bring slippers. Location very near mrt as well and there are many food options around. Pricing very affordable too.

this is my first time rent in hostel, and I can say they do well cause the hostel very clean. the room smell nice, the bed was clean, the bathroom also clean. the staffs hostel also very nice and helpful, will come here again.. very recommended for backpacker, group, or big family and also near to mrt kallang. ^^

Nice and affordable hotel. Near HDB area, many cheap food

Nice hotel, so cozy and very comfortable. They have a big communal place to hang out, a big kitchen. A lot of shower rooms and toilet outside the room. They provide breakfast, such as bread, jam, cereal, milk, orange juice and also egg. You can make your own omelette. You can also fill water as you wish. The room is big enough, there's locker inside the room. The bed is comfort, but ac is not too cold. I had a very comfy sleep, really like the interior inside the pod. And receptionist are so friendly

Lisa has ordered a room for herself, koko a 16-year-old accompany, planned to order another room, the officer is very friendly and kind, because full of koko may be with her mother. The place is clean, fragrant and comfortable. Thank you

Friendly staff, good location.

Thank you for your service. See you again.

I came early and the room is ready, so I can checked in early. the room was clean and quite.. comfy bed and linen. the bathroom are clean. breakfast served every morning, the fresh fruits were the highlight for me.

Low price but good hostel. The room is clean and the staff are very helpful! The location is near MRT Lavender. Really recommended for backpackers.

Great place to stay. The staff is great. Near to the food district near also to mrt station down town line and east west line. Really enjoyed stay here