we spent one night and we had a good one, thanks to holiday inn suites.. it took only about 5 min to check in and they offering us a baby bed for free because the front liner notice that we have a baby with us. The room is spacious and clean, wifi also good, the swimming pool is open again and we have a good time there. Don't worry about food options while you are there, because the hotel is next to a mall and they have a private entrance so very easy for us to find something to eat. All the crew were nice and helpful, so again we have a good staycation at holiday inn suites gajah mada
A very pleasant stay at this hotel. Great location to my activities, helpful staff, very clean room and bathroom, quiet ambience since located far from highway and traffic. Highly recommended!
It was an awesome experience. I made a reservation for their iftar buffet and it was perfect: good offer for affordable price. I also booked for their room and it was perfect. Old-luxury interior and facilities, glass bottled mineral water, branded shampoo and bath gel, and nice view.
Spacious room. Good services from the staffs. We stayed here during emergency PPKM, so the breakfast was delivered to our room. Swimming pool still can be used but we prefer not to.
Had a great stay at Novotel Jakarta Gajah Mada. The General Manager of this hotel sure have gems working under his wings. The hospitality shown from the Front Office (Mr Hero and all his colleagues) to the Concierge (Mr Sudiro and colleagues), Restaurant Manager and his staff is welcoming and made my stay like home. My triplet really do enjoy their stay and the kind, courteous and friendly staffs made their experience worthwhile. Will definitely came back to this hotel when my family visit Jakarta again. Stay there for 8 Days from (23/2 to 3/3). Wish I could extend my stay.
It was a great place, of course. Too bad I left a bad memory for the staff there because I forgot to prepare cash for deposit. But the staff was very friendly and said that “it’s okay because it’s already late. Just remember to prepare deposits in the future,” I felt real bad. The food was pretty decent and all in all was a great stay. Deal was a steal. Looking forward to staying here again in the future!
This is my second time staying here. The rooms are clean and have a variety of breakfast. The service are good. Also, the staff are friendly and polite. A lot of restaurants nearby this hotel. Never regret staying here.
Amazing customer service from all the ibis team... from receptionist, housekeeping, bellboy, and even the security guys are so very friendly and helpful ! We sure had a pleasant stay while we were there.. Thanks for giving us the best hospitality ! Will definitely want to stay here again !
Spend my new year night was awsome. Beautiful view from my room, friendly staff, amazing breakfast, 1-10 I will give 10 score with this hotel. Especially for man with white hair color. (i don't know his name), his served very warmfull and great. I will back soon ❤️
Really good for the hospitality, great crew, great breakfast, great moment to drink cold beer, really nice, comfortable, satisfied with this hostel, next time this would be my destination if come to jakarta again, thanks a lot, and keep your great job the packer lodge
If I could give a rating, I would give 1/10. The hotel is an old building near the station. When I entered the room, the door is unable to be locked. It was already damaged from the inside and you cannot change room. You have to turn off the switch to be able to use the shower or AC. The bathroom had 2 alive cockcroaches inside. The bed was not clean. I spotted a color of red blood on the bed sheet. Overall, it was an unpleasant experience. It was true that price answered the quality of your service.