The Marble Arch Hotel, by Thistle

Familietur. Fantastisk beliggenhet, rene rom og hyggelig betjening. Eneste minus er at det er litt få heiser slik at det blir mye venting. Kommer til å besøke dette hotellet igjen.

Excellent location. Clean room. Friendly staff.

Room was ok, staff not friendly or welcoming

Υπέροχη διανομή. Το προσωπικό πολύ φιλικό. Το ξενοδοχείο σε πολύ καλή τοποθεσία

Check in was extremely long wait, event with system updating it was 25 30 mins to get your room key. Then even being on 7th floor better to take the stairs than waiting for the lifts that again seem to take forever if you could get one that wasn't full.

Hyggelige ansatte, fine rom, og bra frokost.

Room and hallways looking tired and worn. Chipped paintwork, worn looking carpet etc. Our room (335) was a fabulous size (executive). Incl breakfast as well as lounge drinks & coffee with evening snacks. But the bathroom became more and more troubling with an unpleasant odour as our week went on. Informed staff at check out. If we were staying longer, we would have moved rooms. It wasn’t noticeable at first. Staff were very positive in their reaction, thanking me for notifying them so that maintenance could attend to the problem. I wish smokers moved further from the entrance. Every evening on our return, we had to walk through a throng of people outside, smoking. I’ve never seen so many smokers in a hotel. Presumably due to the large number of rooms in the hotel. It takes up an entire block on Oxford St, though the entrance is in the street behind. Great location for visitors to London. The location of reception was problematic at check-in time. Our taxi double parked to quickly unload our luggage. The street was full of taxis doing likewise. There is one small ramp to convey luggage inside and no room to wait while taking the lift up to reception. Not much they can do about that I suppose. Due to the layout of the building, many rooms face inwards. See this frequently in hotels, but the view is generally of a courtyard. Not here! First room allocated (an expensive executive room) was on level 2 and looked directly AT the ducting of air con! Yuk! Asked to move. We did.

Sentralt

Second time staying in the hotel and just as lovely as the first time. Amazing check-in (fast, friendly and the room was ready ahead of 3pm which is just so helpful). Thank you very much!

Modern, spacious room. Comfy bed. Breakfast was delicious...lots of options

Veldig travelt og hektisk hotell

Very courteous staff, fantastic location - few steps to Oxford street. Got a free upgrade and breakfast too! All worth it upgradeandbreakfast too. Breakfasts

Odaların temiz oluşu ve genişliği özellikle çalışanların sıcak kanlılığı

Bed was comfortable as was the room and clean . Lifts were VERY SLOW and frustrating.

Very noisy.

Great location, helpfull stuff, great for the value…

Very convenient spot near Marble Arch, very good for short trip when time matters most, everytime when we have short trip to London we will choose to stay here

Dette hotellet har sunket i kvalitet gjennom de siste år. Rommene og beliggenheten er bra, men betjening i alle ledd trenger en oppstramming.

Hotel was clean. Excellent location staff very friendly and helpful

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