Had a great time. Staff were all amazing! Love that they no longer give complementary mineral water to support government’s act of reducing the use of plastic and instead providing a water refill stations in the hallway. Awesome!
Very near to toll road. Suitable for transit when on road trip with surabaya as transit city. fast check in service and fast check out. Below have coffee shop and fast food, quite convenient.
Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
During my business trips, I resided at this hotel for a week and had a wonderful experience. The rooms were immaculately clean, and the staff were proactive in resolving any issues. The spa staff were notably friendly. The culinary offerings were great. I look forward to staying here again. Love from Australia
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
Many times I visited this place great hotel to stay, comfort room, delicious food, close to the airport, great service especially yosi (front desk staff) the person who really friendly & humble & explain the wonderful of waru (place need to go around hotel), of course will be back for next stay, already booked !!
As usual, the room is clean, very comfort, good service, and have friendly staff. Have a variety food and tasty. Many time we stay at Namira Syariah Hotel Surabaya and always satisfied. Very recommended hotel. Excellent..
I love to stay at this hotel. The room was clean and comfort, and also it close to some center place. The food is good enough. And the staff was helpful. love to stay here again in our next trip.
The room is very clean and tidy. They have kitchen tools, plates, mugs, and spoons. You don't need to buy mineral water because they provide a dispenser. If you need something, under this apartment is a mall. So, you don't need to worry. Well, I satisfied with the facilities. Thank you very much
Staff ramah dan sopan. Suasana hotel dan kamar bersih dan terang, cocok untuk bawa keluarga. Sangat worth it untuk harga segitu dan saya senang menginap di sini.
ownee responsif, kamar bersih dan nyaman viewnya bagus, deposit kembali tepat waktu, pedalatan dapur nya komplit bgt akan lbh sempurna kalo ad wifi... terima kasih pak Piter