The hotel staff was helpful. But the credit card payment didn't went through so we had to verify the credit card. Had to wait almost 1 hours while they check. 2 days later our credit card got hacked and we suspect information breach from genting as we only use credit card for petrol and auto billing from our telephone company.

We book a studio Room located at Tower 2. Need to move from tower 7 and passby swimming pool walkway only can reach which a bit far. check in is very smooth and fast. Shuttle to First world plaza is rm5 per pax per way. Breakfast is okay as located genting everything expensive. The entrance roundabout to Grand Ion Delemen Hotel is bit confusing and we pass 2 times only manage to come in. Overall very clean and comfortable room. Worth to stay. 8/10.

good and nice view. cleaning room

The water heater is not functioning and air conditioning noisy

They were having a renovation. The stay wasn't pleasant

No basic cutleries and plates in the kitchen. The smell in the kitchen. Dirty balcony.

satisfying! but just one tiny flaw, there is no wifi 😅. but overall this is a great place to stay!

Overall OK. A bit confuse about parking. Causing so much trouble to us especially the guard. Stall near by. Apartment very clean and look just like in the picture.